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TitanHQ WebTitan vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
No sentiment score available
They are very fast, responsive, and knowledgeable.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
No sentiment score available
It is not as intuitive as the rest of the platform.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
No sentiment score available
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
Ranking in Secure Web Gateways (SWG)
13th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
19th
Ranking in Internet Security
7th
Ranking in Web Content Filtering
2nd
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Domain Name System (DNS) Security (5th)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Michael Mok - PeerSpot reviewer
Enables us to effortlessly filter out the content that we do not want, including specific websites or domains
WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains. Covering offsite workers used to be less important, but employees are increasingly working from home, so it's helpful that WebTitan covers all our employees regardless of where they are. Our licensing model covers all our users. We've seen some reduction in attacks since implementing WebTitan, and I think this will significantly improve once we automate our blocklist. It accounts for about a quarter of our larger security arsenal, but we have other tools to protect against malware, phishing, viruses, etc. It has also saved some money on web filtering. It's a much more economical solution compared to Cisco Umbrella. And while it doesn't improve the end-user experience per se, it increases our IT team's effectiveness at preventing users from accessing harmful content. At the end of the day, WebTitan is there to restrict users from navigating to malicious websites. Obviously, users would prefer to go where they want, but WebTitan helps us protect them from malicious websites and phishing links. So in that sense, it's been great.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
20%
Government
8%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You fe...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and staff member devices to ensure they do not access inappropriate sites.
What do you like most about TitanHQ WebTitan?
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need t...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the rel...
What needs improvement with TitanHQ WebTitan?
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I really liked how they set me up, by telling me not to assign it to my own email and...
 

Also Known As

iBoss Cloud Platform
WebTitan, WebTitan Web Filter
 

Learn More

 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about TitanHQ WebTitan vs. iboss and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.