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Forcepoint Secure Web Gateway vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
8th
Ranking in Internet Security
3rd
Ranking in Web Content Filtering
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
No ranking in other categories
iboss
Ranking in Secure Web Gateways (SWG)
10th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
 

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of Forcepoint Secure Web Gateway is 4.5%, down from 5.7% compared to the previous year. The mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Shipra Gupta - PeerSpot reviewer
Simple to set up, reliable, and offers great reporting
On the DLP, we are on version 8.9.1, and on the Web Gateway, we are on version 8.5.4. We are using both on-premises and cloud deployments. We are integrators. I am mainly dealing in Forcepoint, including Forcepoint Web Gateway, Forcepoint DLP, and a little bit of Forcepoint Email as well. The presales part of the onboarding process has to be very, very proper. Whatever requirements the users are looking for, that should be put on paper, however. Otherwise, if they're expecting something else and the solution is providing something else, this sometimes creates an issue at a later date. Clients need to know what they are getting into. I’d rate the solution eight out of ten.
Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Email Sandbox, DLP and Proxy."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"Reporting and automatic updates of website categorization."
"Ease of updating the latest hotfixes and patches on the appliance."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability."
"Its initial setup was straightforward."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It was a very easy product to install. It can be deployed very fast."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
 

Cons

"It's the support that's the problem because that's a different question from the product itself — it's the Achilles heel."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"I have been in contact with technical support several times, and I am not happy with them."
"Security of browsing."
"The reporting could be improved."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Its pricing could be better."
"The dashboards for local use could be better."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes, obviously, there are bugs."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
 

Pricing and Cost Advice

"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"The solution's price is good."
"Forcepoint's pricing is moderate."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The price of this solution is reasonable."
"It is quite expensive."
"It is a well-priced option."
"Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
The price for Forcepoint Secure Web Gateway is normal, rated around five to six out of ten.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway ( /products/forcepoint-secure-web-gateway-reviews ) could be improved by offering a SaaS-based service, which is increasingly being adopted in the market. They need to...
What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You fe...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and staff member devices to ensure they do not access inappropriate sites.
 

Also Known As

Forcepoint SWG, Websense Web Security, Forcepoint TRITON
iBoss Cloud Platform
 

Overview

 

Sample Customers

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. iboss and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.