FortiSASE Reviews

It is a hybrid solution. It's a competitor of Zscaler, where it can be deployed for hybrid setups. Like, if the users are not coming to the office, we can build up a firewall in the local system itself. There, we can restrict URLs and limit access to the internet.

We can improve and restrict the network security of the organization. FortiSASE is very helpful for category-based blocking of URLs. We can restrict websites like YouTube, Facebook, adult content, gambling, or political websites. We can also block cloud applications like Google Drive and OneDrive. 

And we can restrict tenants, meaning personal logins should not be allowed on office devices, so they can't access organizational data.

It has AI-based detections in terms of any signature-less virus or any unknown vulnerabilities. Those things will be identified using artificial intelligence. Like, machine learning technology is in-built for detecting threats, and Trojan and phishing attacks can be detected.

If they had application segmentation, we could give secure access to applications. That is not there.

I had security challenges, again, with regard to the Internet connectivity. Sometimes the agent will not install properly. There are some issues at the agent level, and then we have to sign out and sign in. Those basic troubleshooting steps. We have some issues with that at the agent level.

I have been using it for two years. 

I faced issues with stability. Stability is a little bit less because sometimes we used to face a lot of issues with that, and some of the applications would not connect. Some certificate issues would be coming there. Then we have to upgrade the agent.

I would rate the stability a seven out of ten. 

Scalability can increase. If you want to implement any new things and extend the license, it is very easy. There is not that much complexity in the scalability.

As of now, we have used it for only up to 5,000 users. 

We have raised multiple tickets for cases, but we didn't receive the exact support we needed. There is some lag in the technical support. But, it's manageable. There is a delay of one or two days, then we got a resolution.

The initial setup is basically easy from the user's point of view. It is not that much complicated.

Implementation is easy to implement also. It will take one week. It's not that complicated.

We can easily implement that within two weeks. Even if it is long-term, we can use the deployment, and we can push the policies. That we can do easily.

Our team has six to seven technical guys.

The benefit is for hybrid work. After COVID, with the hybrid setup, people can benefit from this solution. They can do their workflow smoothly without any interruption.

License is yearly-based. 

I would rate my experience with this product a seven out of ten, with ten being best and one being worst.

It is advisable to inquire about the support level and the product efficiency.

My company's clients use FortiSASE as a ZTNA solution to secure all the machines and VPN connections and also as a CASB solution.

Almost all the solutions, like FortiSASE, are the same in the backend, and the only differentiation between these products is possible based on the variations in the support and pricing offered to users. The support and price offered by the product are good. The pricing model of a product is very important for users in a country like India.

Though in our company, we use some endpoint security, the malware still bypasses the firewall, which is something that we should generally have been able to catch with the endpoint security in place. The aforementioned area needs to be considered for improvement. In terms of security, FortiSASE needs to be better.

Security and support are two areas with certain shortcomings in the product where improvements are required.

I have been using FortiSASE for less than a year.

My company has so far never encountered any issues with the product, so I feel that it is a stable solution.

It is a scalable solution.

My company caters to the needs of small and medium-sized companies that use FortiSASE.

Our company receives strong support for FortiSASE. The service provided by the support team of the solution prioritizes the users who have opted for the product's licensing. My company cannot raise tickets under priority one or priority two since we are only allowed to raise tickets based on the license we have chosen.

I rate the technical support a six out of ten.

Neutral

I have experience with a solution under Palo Alto Networks, but I am not very familiar with it. Compared to Palo Alto Networks, FortiSASE offers better installation and pricing models.

The product's initial setup phase was very easy compared to Palo Alto Networks.

The solution can be deployed in two weeks.

A maximum of three people are required to take care of the deployment of the solution, while only one person is required to maintain the product.

I rate the product's price a six on a scale of one to ten, where one is low price and ten is high price.

My company has only a few customers who have used FortiSASE since we started with it recently. My company is mainly concerned with the firewall offered by FortiGate.

I rate the overall tool a seven out of ten.