FortiSASE Reviews

It is a solution for our customers where the ultimate goal is to have a unified and secure network. This is an evolution from the NPLS that they had before. They are looking to have all of the SD1 capabilities and offer secure access for the branches, and so on.

We haven't had it up and running yet since we're still implementing it. I wouldn't have a clear example of company-wide improvements yet. 

What we're looking for is basically the optimization of the network use in terms of network availability and security. Also, we are hoping for the ability to deploy new branches or new sites for the customer faster. We want it to be as simple as just getting the new hardware and setting it up. We're hoping once it is up and running, we'll have a simpler way to manage the network.

The security on offer is great. In terms of having only one platform, when you do it with only one brand of technology, having only one platform to see to the end the journey of the data or the traffic from the customer or from the end user and back. 

It is stable. 

The product can scale. 

They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers. 

Most customers think that with the SD1 and the phase solutions, they're going to have optimizations. It's not always like that, at least not in a direct way. You have to come up with a very complex way to make them understand. They need to have a clear, marketed way to present this as an investment that will have a good return for the customers and not only as an optimization of technology.

Mobile devices are not covered enough. That's something that I would like to see for the FortiSASE solutions. There are a lot of customers or end users that are reaching their networks through their phones or through their tablets. And that area is not covered widely enough by FortiSASE.

We have been working on the deployment of this solution for over a year.

The stability is great. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

The solution, depending on how you originally set it up, is scalable. I'd rate the ability to expand at eight out of ten. 

In the future, the customer does have plans to increase usability. 

We have not got it up and running yet and have not yet used technical support services. 

With one customer in particular, we had been working with a traditional NPLS with a firewall for security.

In terms of implementation, I'm overseeing the project itself - not as a technical person. The setup so far has been very complex. 

It's a hybrid solution. We have some of the devices being deployed on-premises. Most of the solution is being done on the cloud.

We have 15 to 20 people working on the deployment of the product.

We have done most of the work by ourselves as the provider. We had to also reach out for professional services from Fortinet.

We have witnessed an ROI.

The pricing is okay. I'd rate it six out of ten in terms of affordability. 

I'm not sure of which specific version of the solution we're using. 

Potential new users will have to not only learn about the capabilities and the usability of the technology. They will also have to be well advised in terms of the preparation for the deployment and for the design. Considering that it impacts all of the company or all of the areas of the company, it is important to be well-advised on its capabilities and how to use it.

I'd rate the product eight out of ten.

Its function is related to the licensing framework.

Depending on their security search capabilities, they can cover all operations within a secure territory. It is better than other product solutions.

The current high-tech version of FortiSASE is not recommended due to its heavy loading. Additionally, its pricing is not suitable for handling high-scale, complex traffic. Deploying and managing reports still requires significant time and effort.

An endpoint solution is required to enable enterprises to configure and manage digital user experiences, especially in the IT department. They aim to monitor every console, department, and user experience and provide a general report. Fortinet offers extensive integration capabilities, which depend on the size and framework of your organization.

I have been using FortiSASE since 2023.

Customer service is doing very well because they have the data on the IT department in Taiwan.

Positive

The leading competitor is Check Point. SharePoint was a major competitor, but FortiSASE has emerged as a significant player. By launching the SaaS solution, FortiSASE can gain more attention from small business IT managers and CTOs. They should consider Fortinet's offerings, including on-premises and cloud solutions. FortiSASE's integration with digital experience management on the cloud platform offers a competitive edge. With further integrations at various layers, FortiSASE seems to outperform other brands. It is a new solution because they launched it in the 2024 first quarter. It's a very new solution in the entire market.

It's very affordable for a small business. 

I recommend that my customer use this solution. 

I rate the solution an eight-point five out of ten.

We use solutions such as private access to protect remote users and our SPA.

This advantage is having the ability to create an SPA unit of FortiGate.

The ability to control your cloud tenant, such as with Office 365, is a fundamental feature in SASE solutions. You can manage your cloud tenants and have shared IT features, providing comprehensive tenant control.

The main concern is that if the client is using another firewall, they cannot establish a private channel with the Cisco cloud.

I have been using FortiSASE for four months.

The product is stable, but sometimes you will find a glitch, like a slowdown, speed issues, and some random pop-ups coming off.

The solution is scalable. You can manage it very easily with the license.

Support is great.

Positive

The solution is easy to deploy and takes 30 minutes to complete.

The solution saved 40-50% of the time.

The product has an average pricing.

There are many cost benefits. The EMS is an assessment they perform. DLP is included, along with many clustering features. Additionally, you get firewall services for your roaming clients, which will be more cost-effective in the long run.

Overall, I rate the solution an eight out of ten.

The use case for this product is for the use of Security IDs, and I am okay with it.

The new product and the new person involved are better, although the improvements to the organization were not applicable.

I'm not updated anymore, so I cannot provide anything specific for improvement.

I have used this solution for one year.

In some cases, there was no resolution.

Positive

I'm not sure how the initial setup went. 

It is easy to integrate with Fortinet, however, possibly FortiSASE is not very easy to integrate with others.

FortiSASE is an expensive product and the cost is indeed high.

I don't recommend the solution. I have not checked out the new system, so I cannot say anything definite. 

Overall, I'd rate the product eight out of ten.

It is a hybrid solution. It's a competitor of Zscaler, where it can be deployed for hybrid setups. Like, if the users are not coming to the office, we can build up a firewall in the local system itself. There, we can restrict URLs and limit access to the internet.

We can improve and restrict the network security of the organization. FortiSASE is very helpful for category-based blocking of URLs. We can restrict websites like YouTube, Facebook, adult content, gambling, or political websites. We can also block cloud applications like Google Drive and OneDrive. 

And we can restrict tenants, meaning personal logins should not be allowed on office devices, so they can't access organizational data.

It has AI-based detections in terms of any signature-less virus or any unknown vulnerabilities. Those things will be identified using artificial intelligence. Like, machine learning technology is in-built for detecting threats, and Trojan and phishing attacks can be detected.

If they had application segmentation, we could give secure access to applications. That is not there.

I had security challenges, again, with regard to the Internet connectivity. Sometimes the agent will not install properly. There are some issues at the agent level, and then we have to sign out and sign in. Those basic troubleshooting steps. We have some issues with that at the agent level.

I have been using it for two years. 

I faced issues with stability. Stability is a little bit less because sometimes we used to face a lot of issues with that, and some of the applications would not connect. Some certificate issues would be coming there. Then we have to upgrade the agent.

I would rate the stability a seven out of ten. 

Scalability can increase. If you want to implement any new things and extend the license, it is very easy. There is not that much complexity in the scalability.

As of now, we have used it for only up to 5,000 users. 

We have raised multiple tickets for cases, but we didn't receive the exact support we needed. There is some lag in the technical support. But, it's manageable. There is a delay of one or two days, then we got a resolution.

The initial setup is basically easy from the user's point of view. It is not that much complicated.

Implementation is easy to implement also. It will take one week. It's not that complicated.

We can easily implement that within two weeks. Even if it is long-term, we can use the deployment, and we can push the policies. That we can do easily.

Our team has six to seven technical guys.

The benefit is for hybrid work. After COVID, with the hybrid setup, people can benefit from this solution. They can do their workflow smoothly without any interruption.

License is yearly-based. 

I would rate my experience with this product a seven out of ten, with ten being best and one being worst.

It is advisable to inquire about the support level and the product efficiency.

My company's clients use FortiSASE as a ZTNA solution to secure all the machines and VPN connections and also as a CASB solution.

Almost all the solutions, like FortiSASE, are the same in the backend, and the only differentiation between these products is possible based on the variations in the support and pricing offered to users. The support and price offered by the product are good. The pricing model of a product is very important for users in a country like India.

Though in our company, we use some endpoint security, the malware still bypasses the firewall, which is something that we should generally have been able to catch with the endpoint security in place. The aforementioned area needs to be considered for improvement. In terms of security, FortiSASE needs to be better.

Security and support are two areas with certain shortcomings in the product where improvements are required.

I have been using FortiSASE for less than a year.

My company has so far never encountered any issues with the product, so I feel that it is a stable solution.

It is a scalable solution.

My company caters to the needs of small and medium-sized companies that use FortiSASE.

Our company receives strong support for FortiSASE. The service provided by the support team of the solution prioritizes the users who have opted for the product's licensing. My company cannot raise tickets under priority one or priority two since we are only allowed to raise tickets based on the license we have chosen.

I rate the technical support a six out of ten.

Neutral

I have experience with a solution under Palo Alto Networks, but I am not very familiar with it. Compared to Palo Alto Networks, FortiSASE offers better installation and pricing models.

The product's initial setup phase was very easy compared to Palo Alto Networks.

The solution can be deployed in two weeks.

A maximum of three people are required to take care of the deployment of the solution, while only one person is required to maintain the product.

I rate the product's price a six on a scale of one to ten, where one is low price and ten is high price.

My company has only a few customers who have used FortiSASE since we started with it recently. My company is mainly concerned with the firewall offered by FortiGate.

I rate the overall tool a seven out of ten.