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Cisco Secure Access vs FortiSASE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cisco Secure Access boosts ROI with efficiency, cost savings, enhanced security, AI-driven features, and improved user experience.
Sentiment score
3.3
FortiSASE provided cost-effective solutions, quick integration, and seamless hybrid workflows, saving time and costs compared to alternatives.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Principle Cloud Architect at a tech services company with 11-50 employees
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
Cyber Security Manager at a non-profit with 501-1,000 employees
With FortiCASB, we manage to save around 50% on our budget compared to other products.
Senior Manager at ITX360 (Pvt) Ltd
 

Customer Service

Sentiment score
6.9
Cisco Secure Access customer service is efficient, knowledgeable, and generally well-rated, with users praising support engineers' expertise.
Sentiment score
6.0
FortiSASE support is knowledgeable but often slow, with mixed user satisfaction, and improvements needed in response times and documentation.
Cisco TAC is very competent.
Network Operations Engineer at a media company with 1,001-5,000 employees
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
Cyber Security Manager at a non-profit with 501-1,000 employees
I would rate the technical support ten out of ten. Hands down.
Senior Network Administrator at a healthcare company with 1,001-5,000 employees
I am totally satisfied with their response time and support quality.
Solution Architecht at a tech services company with 1,001-5,000 employees
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
Head Vice President, Delivery at Gehnax Technologies LLP
At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for.
Senior Manager at CTC Global Sdn Bhd
 

Scalability Issues

Sentiment score
5.5
Cisco Secure Access efficiently scales with organizational growth, integrating seamlessly with infrastructures while offering robust performance and adaptability.
Sentiment score
5.7
FortiSASE offers scalable, user-friendly management, effortless expansion, and adaptability, ideal for enterprises, with minor third-party integration concerns.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
Cisco has a great benefit in that you can integrate with other solutions in an easy way because it has a lot of protocols to integrate with others and sophisticated steps that we can apply for integration.
IT Manager at Bavaria Egypt S.A.E.
Performance has remained consistent, usage has increased, and we have not experienced scalability-related limitations.
Manager at a computer software company with 201-500 employees
FortiSASE is a very scalable solution because it licenses every user individually.
Co-Founder & General Manager at Beta Integrated Solutions
If the customer is within the Fortinet ecosystem, they are generally good for scalability.
Senior Manager at CTC Global Sdn Bhd
 

Stability Issues

Sentiment score
7.8
Cisco Secure Access offers reliable performance and 99.9% uptime, with occasional, swiftly resolved issues like SSL decryption challenges.
Sentiment score
5.4
FortiSASE's stability has mixed reviews, with some praising reliability and others reporting glitches and connection issues.
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at a media company with 1,001-5,000 employees
The service consistently provides secure connectivity for remote users, contractors, and hybrid environments with minimal disruption.
Manager at a computer software company with 201-500 employees
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
They maintain high availability using numerous data centers globally.
IT Network, Security Engineer at Zuken Netwave
FortiSASE is not stable yet and is in the learning stage.
Head Vice President, Delivery at Gehnax Technologies LLP
 

Room For Improvement

Cisco Secure Access needs better integration, simplified pricing, enhanced AI, automation, and improved analytics for efficient administration.
FortiSASE requires enhancements in security, compatibility, pricing, user-friendliness, and cloud management, with issues in installation and licensing.
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
Network Operations Engineer at a media company with 1,001-5,000 employees
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
Technical Product Owner at a tech vendor with 10,001+ employees
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
Head Vice President, Delivery at Gehnax Technologies LLP
If third-party vendors could be integrated and supported, enabling two-way communication, it would greatly enhance the solution compared to competitors such as Netskope and Zscaler.
Senior Manager at CTC Global Sdn Bhd
While connectivity from outside to inside is okay, inside to outside is not.
IT Network, Security Engineer at Zuken Netwave
 

Setup Cost

Cisco Secure Access offers value but requires careful evaluation of pricing models, discounts, and service expectations for enterprise suitability.
FortiSASE pricing is debated, viewed as high by some and competitive for existing Fortinet users, with regional cost nuances.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Principle Cloud Architect at a tech services company with 11-50 employees
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Junior Information Technology Consultant Security at a tech services company with 10,001+ employees
Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now.
Technical Manager at Ledorbis Solutions
FortiSASE is an expensive product and the cost is indeed high.
IT Manager at PTECH
The pricing for FortiCASB is competitive and not expensive.
Senior Manager at ITX360 (Pvt) Ltd
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
Product & Services Integrator at a comms service provider with 10,001+ employees
 

Valuable Features

Cisco Secure Access enhances connectivity and security with VPN, Zero Trust, AI policy management, and cloud-based architecture.
FortiSASE offers seamless remote work, AI security, integration with Fortinet's ecosystem, scalability, and comprehensive management features at competitive pricing.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
Ts Senior Technical Consultant at a tech vendor with 10,001+ employees
The important aspects are twofold. One is authorization, and the second is access control.
IT Network, Security Engineer at Zuken Netwave
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
Senior Manager at ITX360 (Pvt) Ltd
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
Head Vice President, Delivery at Gehnax Technologies LLP
 

Categories and Ranking

Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (9th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Domain Name System (DNS) Security (2nd)
FortiSASE
Ranking in Secure Access Service Edge (SASE)
6th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Access Service Edge (SASE) category, the mindshare of Cisco Secure Access is 3.9%, up from 2.5% compared to the previous year. The mindshare of FortiSASE is 5.4%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.9%
FortiSASE5.4%
Other90.7%
Secure Access Service Edge (SASE)
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
WY Lim - PeerSpot reviewer
Senior Manager at CTC Global Sdn Bhd
Unified cloud security has protected branches and remote users but needs broader integrations
I do not often communicate with the technical support of FortiSASE. I definitely use documentation officially provided by Fortinet for FortiSASE. My impression of this documentation is that it is quite similar and standard compared to other major security vendors such as Cisco or Palo Alto. At a high level, they deliver the intended information, but I still need their representatives, particularly sales engineers, to provide detailed explanations, as the documentation may not cover every area that all audiences might be looking for. I have no comment on whether the documentation should be improved to add more details, because if too many things are added to a white paper or data sheet, it can become messy. I am satisfied with the current arrangement.
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Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
909,563 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise36
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Before adopting Cisco Secure Access, we primarily relied on traditional VPN-based remote access solutions combined with supporting security tools for web filtering, access control, and visibility. ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as our primary solution for providing secure remote access to corporate applications and resources for a distributed workforce. We use it to enforce consistent security p...
What advice do you have for others considering Cisco Secure Access?
My biggest piece of advice is to approach Cisco Secure Access as a strategic, zero trust initiative rather than simply a replacement for traditional VPN technology. Organizations get the most value...
What is your experience regarding pricing and costs for FortiSASE ?
The pricing, licensing, and setup costs of FortiSASE are very advantageous if you are already a Fortinet customer. If you have FortiGate, the Fortinet firewall, it will be a very good solution for ...
What needs improvement with FortiSASE ?
I think Fortinet can improve FortiSASE in two main areas: one is enhancing the Secure Web Gateway module, and the second is providing more advanced data classification options since the current DLP...
What is your primary use case for FortiSASE ?
I would describe the use case for FortiSASE as replacing traditional SSL VPN with ZTNA, which enhances Zero Trust Network accessibility for users in any remote location. For example, a user in Indi...
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. FortiSASE and other solutions. Updated: June 2026.
909,563 professionals have used our research since 2012.