No more typing reviews! Try our Samantha, our new voice AI agent.

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Cisco Secure Access enhances security through features like advanced DNS functionality and Integrated Secure Web Control.
It provides significant ROI by reducing mean time to detect and respond, with resource efficiency improved as fewer personnel are needed for triage and system management.
The transition to Cisco Secure Access is seamless from legacy systems, offering improved security posture and usability.
Cisco Secure Access supports a Zero Trust architecture, which reduces security risks and improves operational efficiency.
It offers adaptability to different network environments, reducing hardware dependencies and offering comprehensive security features.

CONS

Licensing can be confusing, expensive, and difficult to understand, leading to challenges in integrating services and support options.
Support can be complex and slow, requiring specific user accounts and experiencing issues with the escalation process.
Migration and integration processes, such as moving from Umbrella to Cisco Secure Access, can present difficulties and are not seamless.
The initial deployment and policy design processes can be complex, particularly for organizations with many applications and user groups.
Price and ongoing costs remain a significant issue, particularly for mid-size and smaller businesses.
 

Cisco Secure Access Pros review quotes

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Dec 16, 2025
From my experience, Cisco Secure Access is very stable and has not crashed.
Vishnu Narahari - PeerSpot reviewer
Manager at a computer software company with 201-500 employees
Jul 16, 2026
Overall, Cisco Secure Access has been a valuable component of our security strategy.
JA
Head Of IT at a non-profit with 501-1,000 employees
Feb 11, 2026
It has not only been a better solution overall, but also been cost saving, which is unusual—too good to be true at one point, but it has delivered.
Learn what your peers think about Cisco Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,749 professionals have used our research since 2012.
GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Jul 23, 2026
If you have every solution with Cisco, you can see a very good ROI because you do not need to invest much on staffing for analyzing each and every console separately.
Nassif  Kaleny - PeerSpot reviewer
IT Manager at Bavaria Egypt S.A.E.
Jun 12, 2026
The return on investment in Cisco Secure Access is significant, providing substantial savings in time, data loss prevention, and management of protection, with time savings reaching up to 30% based on the processing time and retention policy of Cisco Secure Access, which is more than 30% better than others.
Brandon McPherson - PeerSpot reviewer
Sr. Service Delivery Engineer at Colossal, LLC
Mar 23, 2026
Cisco Secure Access has definitely helped our organization, cutting incident response time at least in half and giving us analytics that let us quickly identify devices and users so everything from headquarters contacting the base to the on-site tech removing a rogue device from the classroom network is much quicker.
Abebe Gebrekirstos - PeerSpot reviewer
Senior Design Specialist at TELUS Communications Inc.
Jun 2, 2026
I can provide more advanced security features for my customers because Cisco Secure Access is built in the cloud, I don't have to worry about managing the security enforcement or the behind-the-scenes operational aspect, and it has resiliency in multiple data centers so I get increased availability with multiple redundant tunnels across different data centers.
AK sharma - PeerSpot reviewer
Manager, Ott Platform at Synamedia
Jul 28, 2026
Cisco Secure Access is a super tool to work with.
AT
Cyber Security Manager at a non-profit with 501-1,000 employees
Feb 11, 2026
The biggest return on investment from Cisco Secure Access, from my perspective, is the end usability from a client perspective.
DJ
Senior Cybersecurity Engineer at H.B. Fuller Company
Nov 10, 2026
I value the dashboards of Cisco Secure Access the most as they are very intuitive, easy to understand, and allow me to see where problems are immediately.
 

Cisco Secure Access Cons review quotes

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Dec 16, 2025
However, the cost of Cisco's products and licensing is high, and mid-size or smaller businesses typically cannot afford Cisco Secure Access.
Vishnu Narahari - PeerSpot reviewer
Manager at a computer software company with 201-500 employees
Jul 16, 2026
The initial deployment and policy design process can be complex, particularly for organizations with a large number of applications, diverse user groups, and existing security integrations.
JA
Head Of IT at a non-profit with 501-1,000 employees
Feb 11, 2026
Cisco Secure Access is stable and reliable if certain features are not used. Initially, SSL decryption was enabled, where certificates are decrypted, and when that was turned on, the performance was very unpredictable, plummeting significantly.
Learn what your peers think about Cisco Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,749 professionals have used our research since 2012.
GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Jul 23, 2026
There is one particular disadvantage of Cisco Secure Access, and the main thing is pricing.
Nassif  Kaleny - PeerSpot reviewer
IT Manager at Bavaria Egypt S.A.E.
Jun 12, 2026
In terms of negative aspects of Cisco Secure Access, it is not easy to manage everything in Cisco products.
Brandon McPherson - PeerSpot reviewer
Sr. Service Delivery Engineer at Colossal, LLC
Mar 23, 2026
We did run into an issue with URL filtering where it would not filter a site properly. It took months to resolve by Cisco, but that is the only hiccup I would say there has been.
Abebe Gebrekirstos - PeerSpot reviewer
Senior Design Specialist at TELUS Communications Inc.
Jun 2, 2026
The licensing is a bit expensive for some features of Cisco Secure Access compared to other competitors.
AK sharma - PeerSpot reviewer
Manager, Ott Platform at Synamedia
Jul 28, 2026
There are times when Cisco Secure Access feels slow; it takes multiple attempts to log in, which can definitely improve.
AT
Cyber Security Manager at a non-profit with 501-1,000 employees
Feb 11, 2026
To improve Cisco Secure Access, I believe there should be better clarity from Cisco regarding where organizations should focus their investments.
DJ
Senior Cybersecurity Engineer at H.B. Fuller Company
Nov 10, 2026
Cisco Secure Access is still growing and maturing. DLP is improving, and while there were initially limited offerings, the reduction of latency with ZTNA hubs is a positive development.