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Jay_Kim - PeerSpot reviewer
Chief Technology Officer at OSC Korea
Real User
Top 10
A feature-rich and a well-organized solution that is scalable
Pros and Cons
  • "GitLab is very well-organized and easy to use. Also, it offers most features that customers need."
  • "As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support."

What is our primary use case?

It is used for saving source code, and then people get the source code out of it, make a branch, and merge it to make a big file for deployment. So it's mainly a source code deployment tool.

What is most valuable?

GitLab is very well-organized and easy to use. Also, it offers most features that customers need. So I think it's one of the best solutions compared to other options. So, it's the most capable and easiest tool.

What needs improvement?

In terms of the solution's interface and features, I am satisfied.

As a partner, sometimes it's difficult to get support. They have a really complicated procedure for their support. Apart from the aforementioned reason, I am very satisfied with the product. It is only after we are registered that we get proper support from GitLab. The registration itself it's quite complicated, and it is mainly because they want to make sure that the users with a license contact the right support team.

For how long have I used the solution?

I have been using GitLab for two years. My company has a partnership with GitLab. I am using GitLab Version 15.6.

Buyer's Guide
GitLab
January 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight or nine out of ten. Since it is software, they can have some bug-related issues, and no software is 100% protected. GitLab has many features in different areas, so I cannot specify which specific area has a problem.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. My clients who use the solution are medium-sized businesses.

How are customer service and support?

The solution's technical support is good. I rate the technical support a ten out of ten. Only the initial registration is complicated.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process was easy. I rate the initial setup a ten out of ten. The solution can be deployed in a day. Only one engineer is required to deploy the solution. Also, the solution does require maintenance. Using it as a different storage operation when it comes to maintenance, there can probably be some updates that can fix security patches and other issues. So, we have several employees working on many different solutions and projects. But only one person is actually required for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is a reasonable solution. On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a five out of ten.

What other advice do I have?

It's a great solution. So I would recommend it to those who want to use it. I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Filipe-Marcelino - PeerSpot reviewer
Head of Digital Solutions at Bravantic
Real User
Simple to set up, stable, and has Auto DevOps features
Pros and Cons
  • "The most valuable functionality of GitLab, for me, is the DevOps. Besides the normal source control based on Git, I find the Auto DevOps features most important in the solution."
  • "As GitLab is not perfect, what needs improvement in the solution is the Wiki feature of the groups or the repertories because currently, it's not searchable by default. You'll need an indexing service such as Elasticsearch to make it searchable, and that requires too much work, so for me, it's the main feature that should be improved in GitLab. In the next version of the solution, from the top of my head, the documentation could be improved. Besides the Wiki, it would be good if there's documentation that would be automatically generated based on the code repository. In other words, there should be some tutorials from GitLab for developers in the next release."

What is most valuable?

The most valuable functionality of GitLab, for me, is the DevOps. Besides the normal source control based on Git, I find the Auto DevOps features most important in the solution.

What needs improvement?

As GitLab is not perfect, what needs improvement in the solution is the Wiki feature of the groups or the repertories because currently, it's not searchable by default. You'll need an indexing service such as Elasticsearch to make it searchable, and that requires too much work, so for me, it's the main feature that should be improved in GitLab.

In the next version of the solution, from the top of my head, the documentation could be improved. Besides the Wiki, it would be good if there's documentation that would be automatically generated based on the code repository. In other words, there should be some tutorials from GitLab for developers in the next release.

For how long have I used the solution?

I've been using GitLab for almost three years.

What do I think about the stability of the solution?

GitLab is a pretty stable solution, and on a scale of one to ten, with one being the worst and ten being the best, I'm rating its stability a ten. My team just learned some details about the configuration of GitLab, so it's now tuned up, and right now, there's no problem with the stability of the platform.

What do I think about the scalability of the solution?

In terms of GitLab scalability, based on its features, it's supposed to scale easily enough geographically, but my company hasn't tried scaling it yet. It shouldn't be a big problem to scale the solution.

How are customer service and support?

In terms of the technical support for GitLab, I mainly use the forums and support sites of the solution. I don't use the direct technical support line of GitLab.

How was the initial setup?

The initial setup for GitLab is simple mainly because of all its features that allow you to make a startup instance of the solution simpler and quicker, and that's very good.

What's my experience with pricing, setup cost, and licensing?

In terms of the pricing for GitLab, on a scale of one to five, with one being expensive and five being cheap, I'm rating pricing for the solution a four. It could still be cheaper because right now, my company has a small team, and sometimes it's difficult to use a paid product for a small team. You'd hope the team will grow and scale, but currently, you're paying a high license fee for a small team. I'm referring to the GitLab license that has premium features and will give you all features. This can be a problem for management to approve the high price of the license for a team this small.

Which other solutions did I evaluate?

We evaluated Azure DevOps, but we liked the style of how things are built up inside GitLab for the end-user and the developer more compared to Azure DevOps, though Azure DevOps is also a very good choice.

What other advice do I have?

I'm using the latest version of GitLab.

My company has a small team and only has six users of GitLab.

On a scale of one to ten, where one is the worst and ten is the best, my rating for GitLab, in general, is nine. My company likes the solution very much, especially over Azure DevOps.

I would recommend GitLab for others to use.

My company is a customer of GitLab.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
GitLab
January 2025
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at Visteon Corporation
Real User
Issue-free, straightforward to set up, and reliable
Pros and Cons
  • "The scalability is good."
  • "Perhaps the integration could be better."

What is our primary use case?

I primarily use it for verifying some things. We're using it as a repository. It's used for software code. 

What is most valuable?

I didn't have an option when coming to this solution. It was imposed on me. That said, I've had no problems so far. 

The solution is stable.

The scalability is good.

My understanding is that the setup is straightforward. 

What needs improvement?

I'm not sure of the complete capabilities of the tool as I don't use it that much. Perhaps the integration could be better. 

For how long have I used the solution?

I've used the solution for one year, however, not so regularly.

What do I think about the stability of the solution?

I have not heard of any stability complaints. My understanding is that the product is reliable. There are no bugs or glitches. It won't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people using the solution in our organization. 

For our purposes, we find the solution scales well. It's okay. We've never had any issues. 

Which solution did I use previously and why did I switch?

We previously used IBM CLM and RTC.

How was the initial setup?

I did not directly handle the initial setup. There is an IT team, which is responsible for all the installation and setup tasks. I'm not sure how many people were involved in the deployment and maintenance of the solution. 

What about the implementation team?

Our IT team set the solution up.

What was our ROI?

I haven't looked into if we have noticed an ROI or not. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost or licensing structure. I don't deal with this aspect of the product. 

What other advice do I have?

I'd recommend the solution to others. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Saurav Krishna - PeerSpot reviewer
Data Engineering and AI Intern at .3Lines Venture Capital
Real User
Top 5Leaderboard
Acts as a code base and helps to set up CI/CD pipelines
Pros and Cons
  • "The solution makes the CI/CD pipelines easy to execute."
  • "The tool should include a feature that helps to edit the code directly."

What is our primary use case?

We have our CI/CD pipelines set up in GitLab. It is our code base. 

What is most valuable?

The solution makes the CI/CD pipelines easy to execute. 

What needs improvement?

The tool should include a feature that helps to edit the code directly. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

I haven't reached out to them yet. 

How was the initial setup?

GitLab's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

GitLab is cheap. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Division Director at Ethiopian Roads Administration
Real User
Top 5Leaderboard
Replicates with accuracy, scalable, and cost effective with premium options available
Pros and Cons
  • "The merging feature makes it easy later on for the deployment."
  • "I would like to see security increased in the future. A secure environment is very important."

What is our primary use case?

During the development environment, we have a different number of developers, close to five. So each of them will have a different project. Maybe some of them do it in one project, but their assignment or the activity they are doing may be different, so they will do their activity and then they will push it to the GitLab. If there is an amendment or update required, they will pull it from GitLab and if they do their activity again, they will push it. 

What is most valuable?

GitLab also does the merging . The merging feature makes it easy later on for the deployment.

What needs improvement?

I would like to see security increased in the future. A secure environment is very important.

For how long have I used the solution?

I have been using GitLab for the past seven years.

What do I think about the stability of the solution?

The cloud provides good stability for GitLab.

What do I think about the scalability of the solution?

GitLab is scalable. I think they have their own actually premium services. So, there are some functionalities and features that may be added on top of the free version.

How was the initial setup?

The initial setup of GitLab is easy and straightforward. You do not need to be a deployment expert. It can be done by the managers or directors. 

What about the implementation team?

GitLab can be done in-house but we are using CloudWatch. All you need is to have a free account.

What's my experience with pricing, setup cost, and licensing?

The initial setup cost is excellent and you can add the premium features later.

What other advice do I have?

Using GitLab is important to help provide a more secure and reliable environment for developers working with information in the cloud. GitLab brings a level of safety. I would rate GitLab a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sunny Nair - PeerSpot reviewer
Solution Engineer at a tech vendor with 10,001+ employees
Real User
Top 10
A fantastic service delivery model with good security and stability
Pros and Cons
  • "The solution's service delivery model is fantastic."
  • "The solution should again offer an on-premises deployment option."

What is our primary use case?

Our company is a partner and installs the solution for clients who manage their ACD and DevOps pipelines. 

We have 700 developers who use the solution, Microsoft's integration, and SharePoint for uploading. 

What is most valuable?

The solution's service delivery model is fantastic. 

Integrations connect to the cloud server and are easy to use. 

The solution offers good security and stability. 

What needs improvement?

The solution should again offer an on-premises deployment option. In the past, an on-premises solution was offered that used to sync with the cloud-based solution. We would like that option to return because many industries are interested in offline uploads and pathways. 

The solution should integrate Web 3.0 and provide better system transactions.

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. 

How was the initial setup?

The initial setup is simple. 

You can immediately start using the solution as soon as you subscribe. 

What's my experience with pricing, setup cost, and licensing?

The solution is based on a subscription model and is reasonably priced. 

Many options are available in the database but a few uncommon options that our company actually liked have been phased out. If those options return, the solution will be fantastic. 

Our company subscribes to the premium tier which includes security. It would be nice to offer security as an add-on at lower tiers so more users have access to these advanced features. 

I rate the cost an eight out of ten. 

What other advice do I have?

I recommend the solution and rate it an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1430709 - PeerSpot reviewer
Works at a real estate/law firm with 10,001+ employees
Real User
Stable and useful for pipelines, but needs better pricing and better integration with Kubernetes
Pros and Cons
  • "GitLab is very useful for pipelines, continuous integration, and continuous deployment. It is also stable."
  • "Based on what I know so far, its integration with Kubernetes is not so good. We have to develop many things to make it work. We have to acquire third-party components to work with Kubernetes."

What is our primary use case?

We are using it for pipelines, continuous integration, and continuous deployment. 

In terms of deployment, it can be a cloud solution, but we have installed it on our site on Azure.

What is most valuable?

GitLab is very useful for pipelines, continuous integration, and continuous deployment. It is also stable.

What needs improvement?

Its price should be improved. It is very expensive.

Based on what I know so far, its integration with Kubernetes is not so good. We have to develop many things to make it work. We have to acquire third-party components to work with Kubernetes. 

From the DevOps perspective, the way we deploy applications is too complicated. It needs to be simplified. It is very development-oriented, and it works very well for DevOps, but when you are at the group level, you want it to be simple and more oriented towards the process. The automation process to deploy is not a very good part of GitLab.

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is fine. We have 200 developers in our organization. 

How are customer service and technical support?

We have been doing okay on our own. We are able to find support inside our company.

How was the initial setup?

Its initial setup is okay. We did the installation in three months, but it was very slow and complicated to develop the continuous deployment during these three years for each application. We had to develop pipelines for multiple development languages.

We are quite well organized now, but it took a long time to think about which pipeline to use with GitLab. We now have five pipelines. We have the infrastructure pipeline, the middleware pipeline, the image pipeline, the security pipeline, and the application pipeline.

We have a team of 10 people for its deployment. They are admins and managers.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. We can't bear it now, and we have to find another solution.

We have a yearly subscription in which we can increase the number of licenses, but we have to pay at the end of the year. 

Which other solutions did I evaluate?

We are using the Azure Cloud solution, and we are thinking of trying the Azure DevOps solution this year. 

What other advice do I have?

I would recommend this solution to others. The product is fine, but you have to do the integration with different pipelines.

I would rate GitLab a seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jagadeeswara Reddy - PeerSpot reviewer
Senior Solutions Architect at a computer software company with 51-200 employees
Real User
Top 10
Good price, scalable, easy to deploy, and easy to set up CI/CD and integrate with other tools
Pros and Cons
  • "I like GitLab from the CI/CD perspective. It is much easier to set up CI/CD and then integrate with other tools."
  • "In the free version, when a merge request is raised, there is no way to enforce certain rules. We can't enforce that this merge request must be reviewed or approved by two or three people in the team before it is pushed to the master branch. That's why we are exploring using some agents."

What is our primary use case?

We are using it for building mobile applications and web applications. I am supporting the code in GitLab. It is only for giving access to my development team, and I just see what merge requests are coming.

What is most valuable?

I like GitLab from the CI/CD perspective. It is much easier to set up CI/CD and then integrate with other tools.

What needs improvement?

In the free version, when a merge request is raised, there is no way to enforce certain rules. We can't enforce that this merge request must be reviewed or approved by two or three people in the team before it is pushed to the master branch. That's why we are exploring using some agents.

For how long have I used the solution?

I have been using this solution for more than six months.

What do I think about the stability of the solution?

It seems stable.

What do I think about the scalability of the solution?

I didn't find any scalability issues so far. We have around 50 members who use this solution. Around 20 of them use it on a daily basis.

How are customer service and technical support?

One of my colleagues got in touch with them, and his response was that their technical support was not that great. The details that they provided for the question were not that great.

Which solution did I use previously and why did I switch?

We also use GitHub. Earlier GitLab was more favored, but now GitHub has everything that is there in GitLab. If GitHub is offering more, then there might be chances of switching to that. I am not attached to either of these solutions. If things are working better for me in GitHub, I will move to GitHub.

How was the initial setup?

It is simple. You just create one repo and then give access. It takes maybe 5 to 10 minutes.

What's my experience with pricing, setup cost, and licensing?

Its price is fine. It is on the cheaper side and not expensive. You have to pay additionally for GitLab CI/CD minutes.

Initially, we used the free version. When we ran out of GitLab minutes, we migrated to the paid version.

What other advice do I have?

I would recommend this solution to others. I would rate GitLab an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free GitLab Report and get advice and tips from experienced pros sharing their opinions.