GitLab is a platform that facilitates hosting, collaboration and version control. We also make use of its pipeline capabilities.
Solution Architect, DevOps Engineer at sonne technology
Scalable open source code repository used primarily for hosting, collaboration and version control
Pros and Cons
- "It is a speedy platform compared to the others I have used, and I have also enjoyed using the platform as this solution offers a good user experience."
- "Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers."
What is our primary use case?
What is most valuable?
It is a speedy platform compared to the others I have used. I have also enjoyed using the platform as this solution offers a good user experience.
What needs improvement?
We are currently using Atlasian Bitbucket, Jira and Confluence. Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers.
For how long have I used the solution?
I have used Gitlab for two months.
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GitLab
July 2026
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What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The configuration of Gitlab is straightforward. There is no site deployment of GitLab needed on behalf of the end user, especially if they are using the cloud version.
What's my experience with pricing, setup cost, and licensing?
GitLab's pricing is good compared to others on the market.
Which other solutions did I evaluate?
If we compare the GitLab repositories to GitHub, GitHub has many issues since being acquired by Microsoft. GitLab is more independent and offers a better user experience compared to GitHub. Gitlab is easy to manage and is a good example of the Git-based collaboration tools.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Performance Test Line manager at a tech vendor with 10,001+ employees
Useful script uploading, user-friendly, and stable
Pros and Cons
- "The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them, and additionally, the solution is user-friendly."
- "GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful."
What is our primary use case?
GitLab can be deployed on-premise and in the cloud.
GitLab is mainly used as a repository.
What is most valuable?
The most valuable feature of GitLab is the ability to upload scripts and make changes when needed and then reupload them. Additionally, the solution is user-friendly.
I have not explored the solution fully but the features that I have used have been good.
What needs improvement?
GitLab can improve the integration with third-party applications. It could be made easier. Additionally, having API control from my application could be helpful.
For how long have I used the solution?
I have been using GitLab for approximately three years.
What do I think about the stability of the solution?
The stability of GitLab is good.
What do I think about the scalability of the solution?
We have approximately 20 people in my department using GitLab and in my organization, we have approximately 4,000 people using it.
How are customer service and support?
I have not used the support from GitLab.
How was the initial setup?
The initial setup of GitLab is complex and could improve.
What's my experience with pricing, setup cost, and licensing?
GitLab is an open-source solution.
What other advice do I have?
I rate GitLab a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
GitLab
July 2026
Learn what your peers think about GitLab. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Has a straightforward installation, but the performance could be better
Pros and Cons
- "It is scalable."
- "We have been using this solution for more than five years, and it is deployed on cloud."
- "The solution could be faster."
- "The deployment and performance of GitLab could be better. In addition, the solution could be faster."
What needs improvement?
The deployment and performance of GitLab could be better. In addition, the solution could be faster.
For how long have I used the solution?
We have been using this solution for more than five years, and it is deployed on cloud.
What do I think about the stability of the solution?
GitLab is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The installation was straightforward.
What other advice do I have?
I rate this solution a seven out of ten, and it is good for a small set of people.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application development specialist at Eccenter
Open source solution that combines repository and deployment features and offers consistent stability
Pros and Cons
- "GitLab is being used as a repository for our codebase and it is a one stop DevOps tool we use in our team."
- "GitLab has repository and deployment features that are integrated into one solution, which is its most valuable feature."
- "It is a little complex to set up the pipelines within the solution."
What is our primary use case?
GitLab is being used as a repository for our codebase and it is a one stop DevOps tool we use in our team.
What is most valuable?
GitLab has repository and deployment features that are integrated into one solution. This is its most valuable feature.
What needs improvement?
It is a little complex to set up the pipelines within the solution.
For how long have I used the solution?
We have been using this solution for two and a half years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
I have used several tools like Ansible for deployment and Nexus as a repository. We moved to GitLab because these features are integrated into one solution
How was the initial setup?
The initial setup is quite complex. The time it takes to deploy the solution depends on the artifacts. We have several steps in our pipeline so it usually takes around four to five minutes for the pipeline to complete.
What's my experience with pricing, setup cost, and licensing?
We are using the Community Edition and this is free.
What other advice do I have?
It takes some time for the environment to become stable once you migrate from another solution.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-founder & Partner at idiligence Solution
Great solution for maintaining and managing projects
Pros and Cons
- "GitLab's best features are maintenance, branch integration, and development infrastructure."
- "GitLab is a very good solution because you can completely maintain your code and have a number of developers working on the same project."
- "The initial setup was quite challenging because it takes some time to understand how to pull out or push the code."
What is our primary use case?
I primarily use GitLab for maintenance and deployment of projects.
What is most valuable?
GitLab's best features are maintenance, branch integration, and development infrastructure.
For how long have I used the solution?
I've been using GitLab for two to three years.
What do I think about the stability of the solution?
GitLab's stability is almost always good, but it depends on your connection with the network. If the GitLab services are running properly, and your services and network are fine, then there shouldn't be any problem with stability. There are some wrinkles, but they're around 5-8% and are mostly contained.
Which solution did I use previously and why did I switch?
Previously, I used Team Foundation Server (TFS).
How was the initial setup?
The initial setup was quite challenging because it takes some time to understand how to pull out or push the code.
What other advice do I have?
GitLab is a very good solution because you can completely maintain your code and have a number of developers working on the same project. I would recommend GitLab for those doing technology development, and I'd give it a rating of nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Development Team Lead R&D at a tech vendor with 1,001-5,000 employees
Web-based repository used for distributed programming and to store POC repositories
Pros and Cons
- "As a developer, this solution is useful as a repository holder because most of the POC projects that we have are on GitLab."
- "GitLab's Windows version is yet not available and having this would be an improvement."
What is our primary use case?
We use this solution for storing repositories for distributed programming. We have 15 to 20 users. We generally keep our POC repositories on GitLab.
What is most valuable?
As a developer, this solution is useful as a repository holder because most of the POC projects that we have are on GitLab.
What needs improvement?
GitLab's Windows version is yet not available and having this would be an improvement. This is compared to Azure Git where Microsoft provides us with the setup of virtual agents which you can download and set up quickly. Your laptop will become an agent which is connected to your cloud environment to execute the job which is triggered from the cloud environment.
For how long have I used the solution?
I've been using GitLab as a developer for four to five years, but when it comes to practical implementation in my current organization, it's been about a year since we started shifting our repositories to this platform.
What do I think about the stability of the solution?
Absolutely, the solution is stable and satisfies our requirements.
What do I think about the scalability of the solution?
Due to the relatively small number of users in our organization, I can't really comment on the scalability of this solution.
How are customer service and support?
We have never needed to contact customer support. Whenever we had an issue, all the help we needed for a solution is on the platform or in the documentation.
Which solution did I use previously and why did I switch?
We used to use TFS repositories on the older versions of Microsoft.
How was the initial setup?
I have done a setup on-premise for GitLab and it was straightforward. The documentation is clean which is useful for the DevOps person who sets up the on-premise environment. Based on the documentation provided by GitLab, I have prepared my own documentation.
To complete the deployment, it took me two to three days including downloading the artifact from the internet, getting the Linux server ready and setting up GitLab runner for CI/CD. I was the only person involved in the setup and we have 15 to 20 total users across our organization, almost all of them developers.
What other advice do I have?
I rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Head at Microgenesis Techsoft Private limited
Secure, reliable, but priced high
Pros and Cons
- "The most valuable feature of GitLab is its security."
- "The price of GitLab could improve, it is high."
What is our primary use case?
GitLab can be deployed on-premise and in the cloud and it is used for DevOps.
What is most valuable?
The most valuable feature of GitLab is its security.
What needs improvement?
The price of GitLab could improve, it is high.
For how long have I used the solution?
I have been using GitLab for approximately one year.
What do I think about the stability of the solution?
The stability of GitLab is good.
What do I think about the scalability of the solution?
GitLab is scalable.
How are customer service and support?
The support from GitLab is good.
What's my experience with pricing, setup cost, and licensing?
The price of GitLab could be better, it is expensive.
What other advice do I have?
I rate GitLab a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Engeener at Dell EMC
Easy to manage, reliable, good automation, and has good support
Pros and Cons
- "GitLab integrates well with other platforms."
- "GitLab is used for pipeline development, automation, and deployment."
- "It should be used by a larger number of people. They should raise awareness."
- "The technology could be made simpler to use, it should not be overly complex."
What is our primary use case?
GitLab is used for pipeline development, automation, and deployment.
What is most valuable?
It is easy to manage.
GitLab integrates well with other platforms.
The automation is good.
What needs improvement?
While I don't have any specific complaints about GitLab, there are always things that could be better.
Better support, for example, could be provided. The technology could be made simpler to use, it should not be overly complex.
It should be used by a larger number of people. They should raise awareness.
For how long have I used the solution?
I have been working with GitLab for three years.
What do I think about the stability of the solution?
GitLab has a good level of stability. I haven't had many problems.
What do I think about the scalability of the solution?
GitLab is used by between 500 and 600 people.
How are customer service and support?
Support is good.
Which solution did I use previously and why did I switch?
I have used a variety of tools, including Ansible, Terraform, Bitbucket, and Bamboo.
What's my experience with pricing, setup cost, and licensing?
I don't mind the price because I use the free version.
The licensing fee could be less expensive.
What other advice do I have?
I would recommend this solution to anyone who is interested in using it.
GitLab is very good. I would rate GitLab a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at a retailer with 10,001+ employees
Scalable, good performance, but integration could improve
Pros and Cons
- "I was satisfied with the support."
- "The solution could improve by having better integration."
What is our primary use case?
We were working on our pipeline infrastructure running GitLab and we needed some scripts, such as Terraform, to complete some operations.
What is most valuable?
I have found the solution has good performance.
What needs improvement?
The solution could improve by having better integration.
For how long have I used the solution?
I have been using GitLab for a couple of weeks.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The stability of the solution has been good.
How are customer service and technical support?
I was satisfied with the support.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
Which other solutions did I evaluate?
I have evaluated Slack.
What other advice do I have?
I would recommend this solution to others.
I rate GitLab a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software QA Test Engineer at a tech services company with 51-200 employees
A scalable web-based DevOps lifecycle tool that's really fast
Pros and Cons
- "I like that it's easy to deploy our services over GitLab; the customer support is also good with a really active community, and you have a lot of support that you can get online with your stack, which is probably one of the benefits of using GitLab, and it's also really fast."
- "It would be better if there weren't any outages. There are occasions where we usually see a lot of outages using GitLab. It happens at least once a week or something like that. Whatever pipelines you're running, to check the logs, you need to have a different set of tools like Argus or something like that. If you have pipelines running on GitLab, you need a separate service deployed to view the logs, which is kind of a pain. If the logs can be used conveniently on GitLab, that would be definitely helpful. I'm not talking about the CI/CD pipelines but the back-end services and microservices deployed over GitLab. To view the logs for those microservices, you need to have separate log viewers, which is kind of a pain."
- "There are occasions where we usually see a lot of outages using GitLab; it happens at least once a week or something like that."
What is our primary use case?
We use GitLab for the continuous deployment of CI/CD pipelines that are running on various GitLab services. We also use it to run nightly jobs and to run any other case-specific issues.
What is most valuable?
I like that it's easy to deploy our services over GitLab. The customer support is also good with a really active community. You have a lot of support that you can get online with your stack. That is probably one of the benefits of using GitLab. It's also really fast.
What needs improvement?
It would be better if there weren't any outages. There are occasions where we usually see a lot of outages using GitLab. It happens at least once a week or something like that.
Whatever pipelines you're running, to check the logs, you need to have a different set of tools like Argus or something like that. If you have pipelines running on GitLab, you need a separate service deployed to view the logs, which is kind of a pain.
If the logs can be used conveniently on GitLab, that would be definitely helpful. I'm not talking about the CI/CD pipelines but the back-end services and microservices deployed over GitLab. To view the logs for those microservices, you need to have separate log viewers, which is kind of a pain.
For how long have I used the solution?
I have been using GitLab for over a year.
What do I think about the stability of the solution?
GitLab is a fairly stable solution. On a scale from one to ten, I would give it a seven for stability.
What do I think about the scalability of the solution?
GitLab is scalable. You can replicate services, architecture, and more.
How are customer service and technical support?
Technical support is good.
What other advice do I have?
I would recommend this solution.
On a scale from one to ten, I would give GitLab an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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