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reviewer1441512 - PeerSpot reviewer
Deputy General Manager Information Technology at a media company with 201-500 employees
Real User
Reliable and easy-to-use
Pros and Cons
  • "HPE ProLiant DL Servers are a great product. We don't have many complaints."

    What is our primary use case?

    We still use this solution, but we're actually using an older version. Within our organization, there are roughly 10 users, using this solution.

    Although we are happy with HPE ProLiant DL Servers, we are looking to replace them shortly.

    What is most valuable?

    HPE ProLiant DL Servers are a great product. We don't have many complaints.

    What needs improvement?

    I honestly can't think of any areas for improvement.

    For how long have I used the solution?

    We've been using this solution for roughly 10 years.

    Buyer's Guide
    HPE ProLiant DL Servers
    November 2024
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    How are customer service and support?

    The technical support is great. I have no complaints about them.

    Which solution did I use previously and why did I switch?

    I used to use another solution, but that was over 10 years ago, so it's not relevant.

    How was the initial setup?

    The initial setup is very straightforward. We installed it within half an hour.

    What about the implementation team?

    We had some help with the implementation.

    What's my experience with pricing, setup cost, and licensing?

    The price is a little too high; it could be reduced.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer966441 - PeerSpot reviewer
    Executive Director at a financial services firm with 51-200 employees
    Real User
    Good reliability, scalability, and after-sales support
    Pros and Cons
    • "Its reliability and after-sales support are very good."
    • "It is too expensive. Its price should be improved. The system admin interface should have better visibility while troubleshooting a problem, even when the problem is coming from the application."

    What is our primary use case?

    We use this solution for everything. We use it for payment solutions and for the switch.

    It is currently deployed on-premises, but we are moving to a private cloud because our requirements have really grown over the years.

    What is most valuable?

    Its reliability and after-sales support are very good.

    What needs improvement?

    It is too expensive. Its price should be improved.

    The system admin interface should have better visibility while troubleshooting a problem, even when the problem is coming from the application.

    For how long have I used the solution?

    I have been working with this solution for 20 years.

    What do I think about the stability of the solution?

    It is very stable. That's why we have so many of them.

    What do I think about the scalability of the solution?

    It is very scalable. We are able to add memory and storage. My company supports all the banks in Nigeria, and they use this solution. 

    How are customer service and technical support?

    We have very good local support in Nigeria. They're very good. We don't have any problems.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    It is just too expensive.

    What other advice do I have?

    I would advise others to get the technical training for this solution. They would then enjoy this solution very well.

    I would rate HPE ProLiant DL Servers a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    HPE ProLiant DL Servers
    November 2024
    Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    it_user784101 - PeerSpot reviewer
    IT Administrator at a tech vendor with 5,001-10,000 employees
    Vendor
    When we need to, we can get through to technical support and get the right person
    Pros and Cons
    • "iLO, in particular, helps us manage the servers better, especially as a lot of them are remote from where the IT staff are. We have some locations where we just have not got IT presence at those locations, so iLO really helps with that."
    • "When we need to, we can get through to technical support and get the right person."

      What is our primary use case?

      There are two sets of servers that we use. We have several sites where we have VMware clusters using the servers, and also we have standalone servers that we use for physical security applications.

      They are both performing very well.

      How has it helped my organization?

      We are on a journey with that. iLO, in particular, helps us manage the servers better, especially as a lot of them are remote from where the IT staff are. We have some locations where we just have not got IT presence at those locations, so iLO really helps with that. We are starting to use HPE OneView to manage them further, so that is where we are going with it. Hopefully, to go and be able to manage them.

      What is most valuable?

      1. Obviously, they perform what we want them to do.
      2. The added extras, I particularly like iLO.
      3. Just to be able to manage them and get information about the servers. That is really good.

      What needs improvement?

      At the moment, I feel that there is more there that we could be using rather than things that are missing.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      The servers are very stable. They have been in place for about six to seven years. We are refreshing stuff. We are about to refresh a lot of the vSphere servers because they have come to their end of life. They are about five years old, so we are gonna put in some hyper-converged servers instead. 

      What do I think about the scalability of the solution?

      In theory, they are expandable. So yeah, they fit our needs and I am sure if things changed, when we needed more capacity, we could get it. I am confident of that. 

      How is customer service and technical support?

      Technical support is very good. I can't complain. We have had very few incidents, but when we have needed to, we can get through to them and get the right support.

      How was the initial setup?

      I was not involved in the initial setup. Though, we are going through a new setup and I will be involved in that.

      What other advice do I have?

      With the DL380, you can't go wrong. There is no risk to go and take them.

      Most important criteria when selecting a vendor: Trusting that you will always have the right level of service. Support is key for that, and obviously knowing that the servers are used by thousands and thousands of other people. That they will be tried and tested. It is reassuring.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      it_user783969 - PeerSpot reviewer
      Senior Systems Engineer
      Vendor
      Easy to use and reliable, consistently stable

      How has it helped my organization?

      It's easy to set up for the whole firm. Nobody has trouble with it.

      What is most valuable?

      • Easy to configure
      • Reliable

      What needs improvement?

      It's perfect. It could go faster all the time, but the next generation is always faster.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      Consistently stable. It is 99.9999.

      What do I think about the scalability of the solution?

      We only use it on single machines, and for VMware we use another product from Cisco.

      How is customer service and technical support?

      I am not responsible for the tech cases, so I can't comment.

      How was the initial setup?

      It's straightforward. We use Red Hat, it's straightforward. We go from five to six or seven. It's no problem.

      What other advice do I have?

      When our company looks to work with vendors, we look for

      • first the price
      • then the support 
      • then the ease of use.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user680205 - PeerSpot reviewer
      Senior Server Specialist at a tech company with 51-200 employees
      Vendor
      Gives us the ability to manage centrally.

      What is most valuable?

      The blades are very compact. They are easy to query. If you need information from them, you have one central location where you can go with OneView to understand where everything is located if you have any problems with them. In that respect, it is better than just standalone servers that you find in the field.

      How has it helped my organization?

      It gives us the ability to manage centrally. If you have a problem with any of the servers, it will send alerts and you can easily find out where they are located. You can then pull the server if you have to and change the hardware.

      The servers are all identical, so if we do have issues, we can just pull one from our reserved stash and just replace it. The benefit is that they are all identical, so they are pretty reliable.

      What needs improvement?

      What is missing for me is more of the administration site. If you have a cluster of four servers, there's no way to identify if they are all a member of the same cluster.

      If there were a way to tag them, then you could specify where they are located within the data center. It would make it easier, because then we could spread them out. We would not have to keep them in the same cabinet in case of a power failure.

      I would like to see more ease-of-use, be able to identify everything, and group them together so that we know where they are located.

      What do I think about the stability of the solution?

      So far it has been very stable and reliable. We rarely have issues. When we do have issues, it is usually firmware related. Hardware-wise, they are pretty solid.

      What do I think about the scalability of the solution?

      With blades, you can just add more cabinets and you are good to go.

      How are customer service and technical support?

      Occasionally, we have to use technical support when there are issues. The support is really good. They always find a solution. Sometimes it takes a little longer than other times, but they always find a solution.

      Which solution did I use previously and why did I switch?

      We knew we needed a solution because we didn't have anything prior to this solution. I had to come up with a solution and say, "These four servers are in the same cluster. We need to write codes that indicate that these servers are in this frame or in this enclosure." That way, we could map out our status.

      When selecting a vendor, I look at price, if they are technologically inclined, i.e., that they know what they're doing. We look for a personal relationship, just to make sure that they are friendly and that they know their stuff.

      How was the initial setup?

      I was not present for the initial setup. I was present for the setup of the Synergy frames. It was straightforward, but we also had HPE's help setting them up and they gave us guidance.

      Which other solutions did I evaluate?

      They evaluated solutions before I came on board. I believe they looked at Dell. We have a few Dell machines in our environment.

      What other advice do I have?

      It is a good investment and they should go for it.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user251868 - PeerSpot reviewer
      Systems Engineer with 501-1,000 employees
      Vendor
      We have standardized our network on this equipment, so it makes it easy for maintenance and repairs.

      What is most valuable?

      They've been stable and we have got good performance out of them.

      How has it helped my organization?

      We have standardized our network on this equipment, so it makes it easy for maintenance, repairs and just standardizing our images.

      What needs improvement?

      It works well for us, but they should bring the price down.

      What do I think about the stability of the solution?

      We haven't had any problems with the newer equipment. As this stuff ages, things happen.

      What do I think about the scalability of the solution?

      We cluster them so they scale beautifully with the way we do it.

      How are customer service and technical support?

      I'm not impressed as you always go to the first-level support first, and it just takes forever to get to somebody that really can help you. We've already read the manual before we called support, but they read the manual to you again. They are responsive when you actually do get through to someone.

      Which solution did I use previously and why did I switch?

      We've used IBM. We got away from IBM just because of the sheer cost for maintenance.

      How was the initial setup?

      It's very straightforward.

      Which other solutions did I evaluate?

      We're strictly HPE at the moment so we haven't looked at anyone else.

      What other advice do I have?

      I'd encourage them to use it. For the price and the functionality you get out of it, they work out great.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user369552 - PeerSpot reviewer
      CEO at a healthcare company with 501-1,000 employees
      Vendor
      We can download all the firmware, drivers, agents, utilities, and any other software as a single download.

      Valuable Features

      The most valuable features of these servers are their stability and efficiency. We can download all the firmware, drivers, agents, utilities, and any other software as a single download.

      Improvements to My Organization

      We've been with these servers for a long time. We know the book on them and we know the partners who work with us. We have confidence in them, which means we don't need to spend money and waste time on maintenance and other issues unnecessarily.

      Room for Improvement

      It could use less power. We want to go green and so want to use as little energy as possible.

      Use of Solution

      We got this a long time ago.

      Deployment Issues

      They deploy without any issues.

      Stability Issues

      They're very stable.

      Scalability Issues

      We as an organization haven't been growing, so scalability is not relevant for us.

      Customer Service and Technical Support

      We get technical support through our own partner, not through HP.

      Initial Setup

      My colleagues who set it up said the initial setup was OK. It wasn't simple but it also wasn't complex.

      ROI

      We're not going to see an ROI in 2016, but hopefully in 2017.

      Other Advice

      I would recommend you use them, especially if you have other HP products.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user361509 - PeerSpot reviewer
      Network Engineer at a tech services company with 1,001-5,000 employees
      Consultant
      It's provided our customers a cost efficient solution that performs well.

      Valuable Features

      It's highly competitive in terms of cost and performance. There were other players, but one after another, they disappeared. If you ask your customers what's most important to them, it's always cost efficiency. They always complain about paying way too much. With HP, they're getting the best product for the money.

      Room for Improvement

      The most improvements that could be made would not be in the hardware commodity itself, but in the firmware. There's synergy between hardware and software, so you can't view hardware in an isolated way. So the improvements I'd suggest would be in the software that runs the servers.

      Use of Solution

      I've been using it for 15 years or so.

      Stability Issues

      We've had stability issues, but they weren't anything that other vendors don't have. In particular, we had problems with the DL585 generation 7. It has what we call a "Monday product", which is not hard to fix, but we've had much more trouble than others. These problems seem to be recurring for us.

      Scalability Issues

      For our scenarios, it's scalable.

      Customer Service and Technical Support

      We don't get direct technical support from HP, but rather from our partners.

      Other Advice

      Overall, we have a good partnership with HP and we are heavily invested in them.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
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      Updated: November 2024
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