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it_user485052 - PeerSpot reviewer
Senior Technology Architect at a tech company with 10,001+ employees
Vendor
We can isolate the customer's various stuff onto machines that have everything dedicated.

What is most valuable?

They are good because we can isolate the customer's various stuff onto machines that have everything dedicated, rather than being a blade, where I share stuff with others and they do something dumb.

What needs improvement?

What would make it better from my point of view is if HPE spent more time on testing with the actual built-in Red Hat Linux drivers, as opposed to always trying to say, "Use our driver."

What do I think about the stability of the solution?

The stability is pretty good.

What do I think about the scalability of the solution?

It's scaling where we need to go. The issues we have are more the application not scaling; application design issues, not hardware issues. The hardware will go further than our application will.

Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

How are customer service and support?

The technical support sucks, would be understating it, because the first line and the second line support tend to give out stupid suggestions that are completely useless, and they aren't listening to anything. It takes a lot of time to get through them, and that is every call I've been on with them. Oftentimes, I've got a very low expectation of HPE, and they go below my expectation a few times.

How was the initial setup?

Initial setup was relatively straightforward.

Which other solutions did I evaluate?

We have some IBM machines, but we're mostly an HPE shop. I believe the only reason we bought the IBM was because at the time, HPE didn't have the feature we needed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user471405 - PeerSpot reviewer
Technical Advisor - IT Service Management (ITSM) at a logistics company with 10,001+ employees
Real User
The scalability and the form factor plays well into our data center infrastructure.

Valuable Features:

The scalability. We use it for our infrastructure because we keep up with the latest generation of technology and so the scalability, the form factor, everything plays well into our data center infrastructure.

Improvements to My Organization:

It's helpful to have standardized platforms, and so from that standpoint it works very well for our environment at our company because we have a vast distributed data center infrastructure across multiple locations so it helps to have standardized platforms to reduce operating expense and extend the lifecycle of the product. It would just be ease of maintainability and standardization to minimize.

Room for Improvement:

The number of CPUs and maybe administrative interfaces. Nothing that I would site as a concern now. It's the continued maturing of the platform. There's always room for growth but I can't point to more specifics.

Scalability Issues:

It's scalable just based on the physical placements of the hardware and the white space involved on the floor.

Initial Setup:

We have others that handle any deployment issues.

Cost and Licensing Advice:

The more we're able to standardize on a single platform, it lowers our long term cost and it lowers support cost. I think it can be expensive, but in our particular function, we don't get involved in that aspect. The funding aspects are a totally different group, so as long as the technical parameters are met, we don't address that.

Other Solutions Considered:

They give us the storage requirements and then we coordinate with the teams to do it. As far as competition, I don't get involved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
PeerSpot user
Team Leader Presales at a comms service provider with 51-200 employees
Real User
Simple to manage, quick hardware replacements, and knowledgeable support
Pros and Cons
  • "HPE ProLiant DL Servers are easy to maintain. When we need to update the firmware or we need to log on remotely via the IO management interface. It's very convenient, easy. The supply chain is fast when we need to replace some failed hardware, such as hard drives or power supplies. Most of the time, it only takes a few days. The HPE ProLiant DL Servers services are officially certified for Red Hat usage which is a big advantage."
  • "The solution could improve by providing more best practices from an architectural point of view. What are some recommended configurations for use, such as in a VM environment? HP provides some best practices but they are based on VMware, not on Red Hat. It would benefit for others to see the different use cases. How the HPE ProLiant DL Servers were used in the context of Red hat virtualization, and some configurations as an example to allow us to identify some points that we can improve in our platform. We could make our system more reliable and scalable."

What is most valuable?

HPE ProLiant DL Servers are easy to maintain. When we need to update the firmware or we need to log on remotely via the IO management interface. It's very convenient, easy. The supply chain is fast when we need to replace some failed hardware, such as hard drives or power supplies. Most of the time, it only takes a few days. The HPE ProLiant DL Servers services are officially certified for Red Hat usage which is a big advantage.

What needs improvement?

The solution could improve by providing more best practices from an architectural point of view. What are some recommended configurations for use, such as in a VM environment? HP provides some best practices but they are based on VMware, not on Red Hat. It would benefit for others to see the different use cases. How the HPE ProLiant DL Servers were used in the context of Red hat virtualization, and some configurations as an example to allow us to identify some points that we can improve in our platform. We could make our system more reliable and scalable.

For how long have I used the solution?

I have been using HPE ProLiant DL Servers for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The scalability is good, but it depends on the virtualization software that is used. It does not only depend on the hardware.

All of our employees use this solution because all of our infrastructures are on HPE ProLiant DL Servers.

How are customer service and support?

We open support tickets when needed with HP. They answer pretty fast and the HP engineers are knowledgeable. The agents answer specifically to our needs and we don't have any issue with them.

How was the initial setup?

The solution is web-based making the installation straightforward.

The time it takes for the full implementation depends on the project. The time can vary if it is a small, medium, or large project. This time could also vary between the specific platform that we need to build. The time it takes is typically between three to four weeks.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user784005 - PeerSpot reviewer
System Engineer Server Operation at a pharma/biotech company with 10,001+ employees
Real User
Easy to implement and maintain, consistently stable
Pros and Cons
  • "HPE offers the products we need. They come back with solutions. It's uncomplicated to deal with HPE."

    What is most valuable?

    • It works
    • It's easy to implement
    • It's really good in terms of maintenance

    What needs improvement?

    The new function, which is coming at the moment, with the online firmware updates - that's one of the problems we're struggling with, with our customers, to have downtime - these live online updates are really, really a benefit we're waiting for.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It has been consistently stable over the years.

    What do I think about the scalability of the solution?

    At the moment, all the migration from the rack mount to the enclosure systems, the implementation of storage - all of this is growing. With HPE, we have no problems in this area.

    How is customer service and technical support?

    Tech support is perfect. We have HPE engineers on-site, and also the delivery of parts, it works really well.

    How was the initial setup?

    The problem with the updates is sometimes our internal customer with the validation and qualification of the system. But the tools which HPE offers are working. It's really a question of change management.

    What other advice do I have?

    We have a good relationship with HPE, they offer the products we need. They come back with solutions. It's uncomplicated to deal with HPE.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user539703 - PeerSpot reviewer
    Tech Spealist at a tech services company with 10,001+ employees
    Real User
    Their modularity offers good local storage and connectivity options.

    What is most valuable?

    They are simple, modular and great machines to work with. They offer the best management interface.

    How has it helped my organization?

    Their modularity offers good local storage and connectivity options. We can expand the disk capacity, processor and memory based on our needs. The solution is easy to maintain.

    What needs improvement?

    Boot times are relatively slow. Legacy BIOS options are tricky, but discoverable and manageable with experience.

    For how long have I used the solution?

    We have been using this solution for around seven years.

    What do I think about the stability of the solution?

    There haven’t really been any stability issues, but we have faced server rebooting during high CPU usage periods.

    What do I think about the scalability of the solution?

    There have not been any scalability issues. The solution is extremely scalable. Most of the software and peripheral devices on the market are tested and certified on these platforms. They are reliable.

    How are customer service and technical support?

    The technical support level is good. The support engineers have the skills needed to troubleshoot the issues.

    Which solution did I use previously and why did I switch?

    I have used UCS. They are bit messy with their fiber interconnect and have too many configuration and maintenance activities involved. They are expensive compared to HPE ProLiant servers.

    How was the initial setup?

    IMHO, you cannot get a more straightforward initial setup.

    What's my experience with pricing, setup cost, and licensing?

    ILO licensing is bought separately, but it is worth it. It gives you that extra power to manage the entire server remotely and do the following:

    • Re-image the server
    • Change BIOS and storage options
    • Control devices
    • Monitor resource usage

    You can basically do all day-to-day activities remotely that you can do with physical access to the server.

    Which other solutions did I evaluate?

    There is very stiff competition from Dell in recent times. One could go the other way based on the purpose and ROI you are seeking.

    What other advice do I have?

    You wouldn’t regret purchasing this solution. However, do your homework on your needs and talk to relevant guys for any info you are missing.

    HPE offers three rack mount server categories and several models in each variant. Carefully choose the one that suits you the best. There are those that occupy 2U and others that occupy 1U. This could bring down the space and rack usage drastically.

    Take the following steps:

    1. Find out the compatible processors from the server specifications.
    2. Visit Intel‘s web site and carefully compare all the details of the supported processors.
    3. Base your decision on the number of cores, speed, cache size, your usage, and the processor that you would like to combine with the server.
    Disclosure: My company has a business relationship with this vendor other than being a customer: We are customers ourselves and we do services.
    PeerSpot user
    it_user567648 - PeerSpot reviewer
    Chief Technological Officer at Zwise s.a.
    Consultant
    Reliable hardware that is easy to set up.

    What is most valuable?

    The reliability of the hardware is a valuable feature. The way it looks is valuable as well, because when we have to set it up at a worker's terminal space, we can just see a nice face on the server and that’s important. It's easy to set up and you can get parts very easily.

    How has it helped my organization?

    The benefit is that it goes well with our customers. Customers are happy with that. We sell them, and that's how we make money.

    What needs improvement?

    I would like to see better support of monitoring protocols.

    What do I think about the stability of the solution?

    The stability is very good. We haven't had any crashes in over two years of deployment, so that's good.

    What do I think about the scalability of the solution?

    Scalability is really only an issue for software. ProLiant is only hardware, so scalability doesn't matter at all.

    How was the initial setup?

    I was involved in the setup and it was straightforward. I can just plug in a server.

    Which other solutions did I evaluate?

    We were considering Dell and some other vendors.

    What other advice do I have?

    When selecting a vendor, the ratio between the price and quality is the main thing. I don't want to be spending too much, but I still want to get good quality. It just depends on what you are looking for. If you are looking for a very inexpensive, bare bones server, then you should go for a cheaper solution. If you are looking to buy a bunch of servers, then go to Dell, for example, because they're very aggressive with their prices. HPE is just in between. It's very good. It is a bit more expensive than the others, but the quality is where you expect it to be.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user487494 - PeerSpot reviewer
    IT Director at a healthcare company with 1,001-5,000 employees
    Vendor
    We like the reliability and the iLO abilities of the server.

    What is most valuable?

    We like the reliability of the server. We also like the iLO abilities of the server ... that's what my guys like the most.

    How has it helped my organization?

    The hardware is very dependable. We don't have a lot of downtime. Whenever we do need to call support, support is always very fast and able to jump on things. That's what we like about it.

    What needs improvement?

    I think maybe just improving the manageability since we would like a single pane of glass. I think there may be a few features that my team might want to see added. We use it a lot for VMware so anymore things that they can tightly integrate with VMware would be great.

    What do I think about the stability of the solution?

    We've had other vendors trying to pitch similar hardware to us but it's something we don't even consider just because of the stability and the reliability of the HPE hardware.

    What do I think about the scalability of the solution?

    That's a non-issue for us. They're easy to scale especially with the blade chassis. We stack several of them into a rack, stick in more blades whenever we need to.

    How are customer service and technical support?

    We don't use them very often. Usually we have a minor issue, a hard drive or something like that so we really don't use it very often but when we need to, it's always very good.

    Which solution did I use previously and why did I switch?

    The Dell servers were four to five years old. They were already getting close to end of life and end of support, so it was time to upgrade.

    How was the initial setup?

    It was straightforward. At the time, we were a very small shop. I think we replaced six Dell servers that were there at the time with six ProLiants. Since then, our company has grown tenfold. Now we still have a few of the rack mount ProLiant’s but we have six blade chassis that we're now using.

    Which other solutions did I evaluate?

    I left my position as a system engineer at HPE into this company, and I knew the ProLiants inside and out. That was the selling point right there, and we didn't look at anything else.

    What other advice do I have?

    I would tell them to strongly take a look at the HPE. Go ahead and do a bake off if you want to. If they want to prove a concepts with the Dells, Dells will give them a way to you to try them out. If you rack them up side-by-side, I think all the features set and just the reliability of HPE makes them come out ahead.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user359700 - PeerSpot reviewer
    Owner at a tech services company with 51-200 employees
    Consultant
    You turn them on and you can forget about them. I find the software for the servers can sometimes be a bit flaky.

    Valuable Features

    They are very easy to build and very reliable. On a server, that's the most important thing: reliability. Everything is locked together. They're just nice and quick and easy.

    Improvements to My Organization

    Servers are all about reliability and the HP ProLiant is well priced. You can get other reliable servers, but you're going to pay much more. These are very well priced for what they are.

    Room for Improvement

    I find the software for the servers can sometimes be a bit flaky. Upgrades can be flaky, too. For example, you get the HP easy set-up when you want to set up one from scratch. It's not uncommon that when you have to phone HP, they say, "Well you can't use the latest version, go back two versions," or that kind of thing. I would say where they control the servers, that's where they let themselves down. They let themselves down on their software.

    Stability Issues

    They're very stable. With HP servers, you turn them on and you can forget about them. That's why we use them; that's why we like them. Very rarely will HP servers actually go down and give you a hassle.

    Scalability Issues

    Scalability depends which ones you buy. They are scalable and you can add to them the whole time. You can add drives and processors. You just have to make sure that the server you buy is scalable because there's no point buying a single processor server if you think one day you might need four processors. You've got to allow for scalability when you buy the server. You've got to be thinking forward.

    Customer Service and Technical Support

    On the whole, I would say their tech support is quite good. They always come back to you. The only people I can really compare them to in that price range would be Dell. You can't compare as the HP tech support is much, much better than Dell. It's easier to get through and they're more helpful when you actually get them on the phone.

    Other Solutions Considered

    At this price range we've bought Dell and we've bought IBM. We wouldn't go back to either of them. We would, however, go back to HP with no problem. If someone really wants a cheap server, they should go with Fujitsu because it's good value for money. But you can't compare their build quality to HP. HP build quality is much better.

    Dell servers are very nice although sales service is diabolical. IBM -- just didn't like the build. Very fiddly, not easy to put together, wasn't intuitive. HP servers -- you get the parts and it's intuitive. You know exactly what you're doing; it's easy. Also, the IBM servers were very, very noisy. With Fujitsu, it just comes down to price.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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