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it_user564135 - PeerSpot reviewer
IT Manager at a tech consulting company with 1,001-5,000 employees
Consultant
A stable, reliant platform we chose because of price. iLO license management must be better.

What is most valuable?

This kind of product is mainly a cost product. You need to have a good price. It is not a question of big features because there are no main differences between products.

I think the main feature is that it works. We have good management for the product, HPE OneView, which might be a good feature of the product, where you can manage it. Instead of the hardware technology, that is it.

How has it helped my organization?

What we are doing with the product is, we are building services on top of the HPE products, so the main advantage for us is that we have a stable, reliable platform.

What needs improvement?

I would like to see better license management with the iLO. It is very difficult to manage the licenses for the hardware, as they can easily be lost. Then it is very hard to get it back. That must be better.

What do I think about the stability of the solution?

We have not experienced any stability problems; 100% stable.

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HPE ProLiant DL Servers
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What do I think about the scalability of the solution?

It is a physical thing, so the main scalability issues are money and delivery time, and not the technology itself. It is difficult to evaluate scalability for a simple server. Scalability is determined by the software and we are not talking about Superdome, just a low-level ProLiant server.

If we scale, we buy more machines. No issues so far.

How are customer service and support?

The standard technical support is fine. We also have support with Proactive Support and contact and sometimes you need it, especially for SAP HANA systems where it was average.

The HP ProLiant support was OK.

Which solution did I use previously and why did I switch?

We have been buying HPE rack servers for years. We are talking every year about switching to another technology, and it depends on the performance and the price at that moment, for one year normally.

When we are looking at a vendor like HPE, the most important criteria are innovation, reliability, and good support.

Which other solutions did I evaluate?

We also considered Dell rack servers, Lenovo, and Fujitsu. In the end, we chose HPE because of price.

What other advice do I have?

Have a deep look at the HPE products. They are a market leader, by the numbers. Have a look at them; make a thorough comparison.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user362226 - PeerSpot reviewer
IT Consultant/Architect at a insurance company with 5,001-10,000 employees
Vendor
With the DL380 on local discs, we get lots of performance where other systems will connect to a traditional SAN-based storage.

Valuable Features:

The flexibility of using storage options would be one valuable feature. Another would be competitive pricing. And yet another would the quite high top speeds on the processor.

It's also the simplicity and user friendliness that's important to us. The only issues we've had were software related from our own side, but not from HP.

The provisioning is something you want to do regardless of the actual types of hardware that you use as you want it as wide as possible.

Improvements to My Organization:

We use the DL380 mainly for our workloads, so it's a combination of having to use local storage but also having high demands in terms of top speed on processors. We're using the highest top speed possible in a DL380. With that on the local discs, we get lots of performance where other systems will connect to a traditional SAN-based storage.

You would lose speed there, so we use the product for these high workloads, but we also use products like the 380 or the 360 for workloads that are actually offsite. These are like our smaller data centers where we don't have virtualization. These are branch offices or could be used as a domain controller for Windows, those sorts of workloads.

Room for Improvement:

We'd like to have a management platform that's not limited and that would give us a single view of all our systems. This full range of options is limited only to certain types of hardware.

Also, if you look at compatible infrastructure that was introduced recently, it will be like an image streamer in a compatible system. An image streamer won't be able to provision older types of servers.

Implementation Team:

It's my job to design the infrastructure of the RAM. If there's any operational issue, I would be the one calling HP for that.

Other Solutions Considered:

We've looked at a lot of IBM systems as well as Lenovo and Dell. We also looked at converged systems like Nutanix.

Other Advice:

Look for performance specs. There's a lot of high-end servers being sold in the market with quite low specs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
November 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user317868 - PeerSpot reviewer
Team Manager at a outsourcing company with 1,001-5,000 employees
Vendor
Its fault tolerance is high, providing the capability of a reaction against a “disaster”, and the failure rate is low. When there are hardware failures, however, it's not easily fixable.

Valuable Features

  • It helps with work-load management
  • It's a reliable solution
  • It's easy to fix
  • It's easy to work with and manage

Improvements to My Organization

I have never implemented them as part of an organization, but I worked with these rack servers while providing support for customers.

During the period of time I was providing tech support for this product line, I was able to see that its fault tolerance is really high, providing the capability of a reaction against a “disaster” and the failure rate is really low.

Room for Improvement

Obviously, you will still have hardware failures, but it is not something you can easily fix. This is more about the regular hardware failures that you may get on daily basis such as a bad HDD, NIC failure or regular hardware failures that may be present due to the normal workload of the server, meaning that they have or exceeded the lifetime or they are presenting a huge workload.

Regarding the normal functionality of the server as is, the only improvement I would say is to continue with the research and the development of higher workload capacities as the customer needs are constantly growing, therefore the demand for what the product requires to do will also grow, to avoid the demand to elapse behind the improving of the technology needs to be continued. It's tied to the needs of the end users and any new features that they would require in order to better manage their organizations.

Use of Solution

I’ve worked with these products for over three years providing technical support for the HP ISS industry customers. I did not need to use them in a production environment.

Customer Service and Technical Support

I was part of the technical support team.

Initial Setup

I used to guide customers with the installation, and the initial setup was always straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Epson Precision (Philippines), Inc.
Real User
Fast support, easy to set up, and works well for virtualization applications
Pros and Cons
  • "The ProLiant DL Servers are stable and reliable."
  • "We would like to see remote monitoring capabilities added."

What is our primary use case?

We have a three-tier infrastructure and our primary use case for this product is virtualization.

What is most valuable?

The most valuable feature is the tech support. They have a high level of expertise and they are fast.

What needs improvement?

We would like to see remote monitoring capabilities added. We are currently improving our automated monitoring for HPE servers using InfoSight.

For how long have I used the solution?

We have been using HPE ProLiant DL Servers for more than five years.

What do I think about the stability of the solution?

The ProLiant DL Servers are stable and reliable.

What do I think about the scalability of the solution?

This is a scalable product. We are using HPE Nimble Storage with it.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We collaborated with HPE for our deployment. We purchased the initial support service, so it's a coordinated setup.

What's my experience with pricing, setup cost, and licensing?

The pricing of these servers is fair. It is in the mid-range.

What other advice do I have?

My advice for anybody who is implementing this product is to purchase spare parts. The reason for this is that there is currently an electronic parts shortage. Any replacement components, such as a new hard disk, is very difficult to order and will have a long lead time. For this reason, I suggest ordering spare parts to have them in stock.

In summary, this is a good product, I'm content with it, and I recommend it for others.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Technical Account Manager at a tech services company with 201-500 employees
Real User
Fast backup speeds, easy to learn, and simple installation
Pros and Cons
  • "The speed of the backups and having the system be immune to ransomware are the main advantages."
  • "When it comes to security there can always be room for improvement. If there was an option to build security into the system it would be an advantage."

What is our primary use case?

Our customers are having additional VMware environments which we are converting into one because of the backup advantage. We can do the complete backup of VM within approximately eight to ten seconds.

What is most valuable?

The speed of the backups and having the system be immune to ransomware are the main advantages. Additionally, It is very user-friendly, repairable, flexible, and anybody can easily learn it.

What needs improvement?

When it comes to security there can always be room for improvement. If there was an option to build security into the system it would be an advantage.

The solution could improve by providing local support here in Sri Lanka, we do not have a local office.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 500 customers using this solution.

How are customer service and technical support?

The support structure from HPE is excellent. When comparing the support to Dell and Huawei, they cannot match the level of support HPE provides. I have experienced great response times and the engineers are very talented with precise information. When they give a solution to a problem we do not have to question if it will resolve the issue.

HPE frequently checks its competitors' capabilities to ensure they deliver the best service. This is something valuable this is why they are one of the best.

How was the initial setup?

The installation is easy. The hardware installation takes approximately 20 minutes and the Windows installation takes another 20 minutes.

What about the implementation team?

We have support engineers for the maintenance and implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

HPE ProLiant DL Servers are one of the best-selling solutions in this industry. There is not a license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user485697 - PeerSpot reviewer
Systems Engineer at a financial services firm with 501-1,000 employees
Vendor
Provides redundancy and insight to our actual data usage on our disk arrays.

What is most valuable?

It's just a solid server. You put it up and it just kind of runs. It's not a whole bunch of jumping through hoops or anything to configure it. It's pretty straightforward. It's really all you can say about the ProLiant servers.

How has it helped my organization?

It gave me more insight to our actual data usage on our disk arrays. Before that, we were using the P2000 G3 disk array from HPE MSA series; just not a whole lot of insights in that.

What needs improvement?

Providing areas with room for improvement is a tough one. We're running AMD right now, so we're not running the latest gen. We're running a gen 8, something DL series. I honestly can't provide areas with room for improvement until I see the next version of what that's going to be. I mean, it’d be nice if AMD got off their butts and provided a new chip for us to use, but right now it's all Intel.

I wish there was a clearer-cut way to back up the BIOS and restore other machines. That'd be really the biggest thing I could see an improvement on, which I think they did fix in gen 9 and 10.

What do I think about the stability of the solution?

I rack them and throw them in there. Once you put them on a rack, as long as you don't mess with it, they just run.

What do I think about the scalability of the solution?

With the DL series redundancy line, just keep throwing them in the rack and plug it into your cluster and it goes. You're not stuck on a blade mid-planner waiting for all your blades to go out of the mid-plane on the enclosure with half of the access; that's why we moved to the DL series. They give us that reliability and we can do redundancy with it; unlike the blade enclosures, where you have to purchase two separate blade enclosures to get genuine redundancy, which is a very steep purchase.

How is customer service and technical support?

The technical support leaves a lot to be desired. I find it amazing that I paid for extra for support for the 3PAR and I wait on the phone for 30 minutes. For that extra support, when I'm paying for the premium support; so it's US-side support, US-based support, I should mention. If I call the regular number without the extra support, I talk to someone instantly.

It's, "What care plan are you on? What care plan are you on?" That's the question of HPE, "Are you on the SA plan?" "Are you on this plan?" You got to dig through this matrix of plans to figure out which phone are we going to call. It's absurd.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

I do all of the implementation myself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user567795 - PeerSpot reviewer
Manager Cloudservices Virtualisation IaaS + Linux at a government with 10,001+ employees
Real User
Stable solution for infrastructure as a service.

What is most valuable?

Stability is the most important feature. We use it for the infrastructure as a service. We need stable service.

What needs improvement?

I would like to see more standardized management. In the past, there was a lot of mixture between the software and the hardware features.

What do I think about the stability of the solution?

It is stable and has been for many years. We have used HPE for three or four years and we don't have a lot of complaints.

What do I think about the scalability of the solution?

We buy the biggest one each time and we multiply it by two every year. We need a lot of them. We set them up in clusters close to us, so there are no scalability issues.

How is customer service and technical support?

I have used technical support, but primarily with warranty questions. We have no issues with technical support at all.

How was the initial setup?

I was involved in the installation. It was straightforward and not complex.

Which other solutions did I evaluate?

We looked at Dell, Lenovo, and IBM.

What other advice do I have?

We do a mini competition a few times a year and we buy a lot of servers. This is needed in the Netherlands. We started to use HPE.

We are looking for basic functionality and see if the solution conforms with open standards.

When choosing a product, price is an issue. If two products have the same specifications, then we have to choose the one with the lowest price.

My advice is to decide if you want a cheap and bad server, or if you want a stable and good server.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user252615 - PeerSpot reviewer
Director of Infrastructure with 501-1,000 employees
Vendor
Our biggest problem is spontaneous growth. We sign new customers and our processing requirement levels spike, and we needed to meet that demand.

What is most valuable?

I like the centralized systems, and I like the fact that they’re rugged. When they get delivered to you, there are no failures and they’ve already been tested and ready to go. For us it was important because we had to install about 20 of them in one week.

How has it helped my organization?

It’s more an Intel advantage. The fact that the Gen9 relies on the latest CPUs from Intel, it’s a very high density of processing power that serves our needs greatly.

What needs improvement?

By default on the Gen9 server, they remove the screenports and USB ports in front of the servers, and you have to purchase them. I didn’t know that beforehand. Now, when I troubleshoot things I have to connect things in the back. The new design should fix that.

What do I think about the stability of the solution?

Out of the 40 servers we’ve added, there’s only been one incident of a hardware issue in almost three years. It was resolved very quickly.

What do I think about the scalability of the solution?

Very good. Our business model relies on high scaling of code and adding servers to support that. For us, we need that sufficient processing power, which has been very good.

How are customer service and technical support?

If anything, they’re over-caring – they’ll chase you down if they see any problem. We had an issue opened and they really made sure it was resolved.

Which solution did I use previously and why did I switch?

Growth – our biggest problem is spontaneous growth. We sign new customers and our processing requirement levels spike, and we needed to meet that demand.

How was the initial setup?

Very straightforward – we got them out of the box, racked them and they were good to go.

Which other solutions did I evaluate?

Oracle Sun Servers and IBM. Based on past experiences (we’ve used both, and were previously a mixed environment), they weren’t quite as stable as HP.

What other advice do I have?

It’s good, but the display ports are ill-designed.

We look for stability when choosing a new vendor. It’s extremely important to us. But, find a local partner to make sure that you make the right choice. I’m from Montreal, so I use ACCII, so build your order to fit your needs. Understand all the options available to you to fit your workload, not the other way around.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
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Buyer's Guide
Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.