There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, price, and support. I think they're miles ahead of the competition in these areas.
Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees
There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, and support.
What is most valuable?
What needs improvement?
I think that the main area of improvement would be in the price. The price only came down for us when we went to a dual vendor solution. We resorted to negotiating prices between HP and its competitors, and would have been nice to not have gone through that trouble to get a more competitive price.
What was my experience with deployment of the solution?
We experienced no issues with the deployments.
What do I think about the stability of the solution?
The stability is great. They're always bugs with IT and the computers are there to test those. I wouldn't have a job otherwise. I'd say HP servers are generally more stable than the competitors.
Buyer's Guide
HPE ProLiant DL Servers
October 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
What do I think about the scalability of the solution?
They're very scalable.
How are customer service and support?
We do most technical support in-house. If we do go to HP, the level of tech support will depend on the type of bug, who you're speaking to, how good the answer is, and how good the result is. Often you have to skip three layers of support before you can even get any assistance.
Which solution did I use previously and why did I switch?
We have a multi-vendor network, but 99% of our kit is HP. We also use Dell and IBM equipment, but we chose HP for servers because it's just easier to support the platform. Multiple vendors need multiple hardware, and for multiple hardware, there are more update methods. They don't all work the same way and they're not all as reliable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Systems Engineer at a individual & family service with 10,001+ employees
It has scaled well for our environment, and there won't be issues so long as firmware updates are applied prior to deployment.
What is most valuable?
- Scalability
- Performance
- Out-of-band management
- Support
What needs improvement?
Java version dependence for its out-of-band management. This is also an issue for other vendors, as well.
For how long have I used the solution?
HP Proliant Servers have been used on this project for over six years. I’ve managed them since I came on the project, so for almost five years. We used the BladeSystem alongside the DL servers.
What was my experience with deployment of the solution?
There won't be any issues as long as you have followed the guidelines to ensure that the firmware was up to date prior to deployment.
What do I think about the stability of the solution?
There was an issue before I came on the project, where a firmware update was not applied, and that had caused a few systems to become unstable under certain conditions, but HP support was able to identify the cause and provide a solution.
What do I think about the scalability of the solution?
The systems scale well for our environment.
How are customer service and technical support?
Customer Service:
Mostly very positive. The only issue I’ve encountered has been with presales support (i.e. getting accurate quotes to purchase systems).
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Before coming on this project, I had used Dell servers. The performance of the HP server has an edge over the Dell systems I had used.
What other advice do I have?
Overall the HP Proliant servers have been dependable and fit nicely into the price vs performance that is required for custom application stack.
HP Proliant servers are rock solid and when you need technical support HP’s team is there to support you with answers, no matter how long it takes to properly identify the root cause and then propose a solution.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
HPE ProLiant DL Servers
October 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Assistant Vice President at a financial services firm with 1,001-5,000 employees
Performance ratio is good, but the processing speed needs to be improved
Pros and Cons
- "It is a stable solution."
- "They should build risc processors with high speed."
What is our primary use case?
We are using the solution for less critical services.
What needs improvement?
They should improve the speed of the solution's processor. A core banking service like ours needs faster processing for our central server. We have to run an extensive process half yearly. The solution takes more than 24 to 30 hours to complete it. Ideally, it should take six to seven hours. Our industry is growing daily with an increase in the number of customers. Thus, we plan to move to a solution with better processing speed.
They should build risc processors with high speed. Additionally, they should reduce the prices as it is a significant concern for developing countries such as us.
For how long have I used the solution?
We have been using the solution since the year 2012 or 2013.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have around 15-20 users of the solution in our organization.
How are customer service and support?
The solution's customer service is good.
What was our ROI?
The solution's ROI is worth it for mid-level services.
What's my experience with pricing, setup cost, and licensing?
The solution is not highly-priced, but it is more expensive than Dell.
What other advice do I have?
The solution has a good performance ratio. I rate the solution as a seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Consultant at SPE
Easy to deploy, stable, and scalable
Pros and Cons
- "Compatibility is the best feature of the solution."
- "The technical support response time has room for improvement."
What is our primary use case?
We use the solution as a second node backup.
What is most valuable?
Compatibility is the best feature of the solution.
What needs improvement?
The technical support response time has room for improvement.
For how long have I used the solution?
I have been using the solution for 13 years.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
We have 8,000 users.
How are customer service and support?
Technical support sometimes takes time to resolve the issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used IBM servers and switched to HPE ProLiant DL Servers because of the better price.
How was the initial setup?
The initial setup is easy. I give the initial setup a ten out of ten. The deployment took between one and two days.
Three people were used for the deployment.
What about the implementation team?
The implementation was completed in-house with the help of an external consultant.
What's my experience with pricing, setup cost, and licensing?
I give the cost a ten out of ten. We pay an annual licensing fee.
What other advice do I have?
I give the solution a nine out of ten.
We require two people for the maintenance.
I recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
M. I. S. Manager at Ruby Mills Ltd
Easy to upgrade but not very stable and the installation is complex
Pros and Cons
- "It's easy to upgrade, and it is very easy to take care of the firmware upgrades."
- "The implementation should be simplified, it is not straightforward."
What is our primary use case?
We use it for the 12 VMs we have on it. We are using VMware.
What is most valuable?
It's very useful.
It's easy to upgrade, and it is very easy to take care of the firmware upgrades.
With a complete bootable CD, we can do the upgrades quite remotely and pretty easily.
What needs improvement?
A black mark that we felt with HPE is that it failed within four to six months of use, even after it was addressed with HPE.
The implementation should be simplified, it is not straightforward.
The product should be better tested before they send it to the end-user.
The stability needs improvement.
Support could be improved to be faster in responding.
For how long have I used the solution?
We just purchased HPE ProLiant DL Servers six months ago.
We are using the latest version.
What do I think about the stability of the solution?
At this point in time, I would not say that it is a very stable product, because of the bad experience that we had.
What do I think about the scalability of the solution?
It is scalable to a certain extent. Not very much, but at least 20% scalable.
We have 300 users in our organization.
How are customer service and technical support?
We contacted technical support for the issues that we were facing.
I found them to be quite slow in their response.
We could put up with the delay because it had just been brought in, and the applications were being transferred.
In fairness, it could have been because of the COVID issue. But I found them to be pretty slow.
Which solution did I use previously and why did I switch?
Previously we were using Dell, and we switched from Dell to HPE.
We have been very dedicated users of Dell and never had any issues with them. Unfortunately, we had to switch to HPE for a specific reason.
We switched from Dell because of some specific requirements that could not be met with Dell. Also, we switched because of some financial issues. Dell was more expensive and we couldn't afford it at that time.
How was the initial setup?
It wasn't straightforward.
We had some issues with some failures initially. Though it was taken care of by HPE, we still had some failures, which was surprising.
We have a team of ten admins, engineers, managers, and data entry guys to maintain and deploy this solution.
What about the implementation team?
We had the help of the HPE service providers.
What's my experience with pricing, setup cost, and licensing?
We have purchased this solution and it is under warranty. It is more economical than some other products.
What other advice do I have?
We will continue to use this solution, as we have purchased it and can't afford to just throw it away. If we continue to have further issues, we will consider changing it over.
With my current experience, I could not recommend this product to others.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a non-profit with 10,001+ employees
We've virtualized and consolidated our servers, reducing our carbon footprint, although boot-up time should be reduced.
What is our primary use case?
Virtualized servers, failover production and dev/test environments of Linux and Windows guests.
How has it helped my organization?
We have been able to virtualize many physical servers into virtual servers running on a smaller number of physical hosts. This has allowed us to consolidate and reduce our carbon footprint in the data center and have a higher ROI on Capex purchases. Also becomes easier to introduce new hardware as part of replacement cycles as VMs are hardware independent.
What is most valuable?
- iLO gives hardware information, preempting imminent failures.
- Redundancy features provide hot-swap ability for drives and power supplies and automatic rebuilding of RAIDs.
What needs improvement?
Boot-up time should be reduced. Restarting a server at any time is a stress-filled occasion, and waiting around for the server to come back on is agonizing. 10GB and 40GB ethernet connections are essential for virtualization workloads and consolidation.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability can be adversely affected if non-HP certified RAM is used, e.g. Kingston value RAM has failed a few times, bringing an entire server down.
How are customer service and technical support?
Excellent, the support is one area where I can have no complaints. Whenever a hardware failure has been detected, HP have responded in good time and the part was delivered within the agreed SLA. Having said that, the original parts availability outside the established channels also makes it easy (cheaper) to maintain, especially in non-critical environments i.e. dev and test.
Which solution did I use previously and why did I switch?
I've used HP servers predominantly so do not have much else to compare them with.
How was the initial setup?
It's simple. Use the included SmartStart media, and it seamlessly integrates with the OS of choice.
What about the implementation team?
In-house. I have found the rack mounting kits more of a challenge then the installation of the OS/hypervisor, that is how simple implementation is. Also, keep an eye on which version of the SmartStart media you use i.e. x86 vs. x64 as that limits what kind of OS media can be utilized.
What was our ROI?
ROI is difficult to say because it depends on the type of implementation e.g. is it a new deployment or consolidating an existing an existing one or simply replacing like for like. What I would say, is that the platforms are very stable and once setup, will most likely outlast any hardware replacement cycle in place.
What's my experience with pricing, setup cost, and licensing?
Ensure that you get the hardware support with 24x7 four hour response if this is a high availability production environment, and purchase appropriate iLO licenses if needed.
What other advice do I have?
The only thing I don't like about them is that if/when you have to restart it, it takes a long time to come back on. As the sea of sensors have increased in recent generations, the time has become longer.
Define your storage needs in advance and then plan the disks accordingly. Suggest that if flash storage is financially feasible, then invest in that as the performance benefits are worth it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Infrastructure Engineer at a tech services company with 5,001-10,000 employees
We only have support staff in North America and in Europe, so it enables us to offer support globally in our other offices.
What is most valuable?
The most valuable features for us are remote management, high load, and resilience. We're a small team but we have servers in Moscow, Milan, and other places. This is a solution that allows us to be in those different places.
How has it helped my organization?
We only have support staff in North America and in Europe, so it enables us to offer support globally in our other offices. If there's an issue in the Sydney office, we can log on remotely, needing very little work. The main benefit is less manpower, which means that if there's an issue at 3:00 in the morning in the US, I can do the work rather than having to get somebody else to do the work.
What needs improvement?
I'd like to see more features in the iLO as it currently only provides a basic overview. Sometimes the part or serial numbers are missing, for example. We've had issues where power supplies or hard drives have become defective and the information gets pulled back into the error logs. We then have to physically look into the server. This is highly inconvenient and an annoyance which could be solved with more iLO features.
What do I think about the stability of the solution?
We get the odd hard drive or power supply or general failure issues, but there aren't major stability issues we've noticed.
What do I think about the scalability of the solution?
If we've got clusters with a specific chip set, we can't easily introduce more once the chip becomes end-of-line. We have to build an entirely new cluster and migrate things over with the way we've implemented it.
How are customer service and technical support?
We have technical support through a third party and through HP. It seems relatively straightforward -- just go online, fill in the details, and you normally get contacted in 30-60 minutes.
Which solution did I use previously and why did I switch?
I've primarily been with HP throughout my career. I've used IBMs and Dells in the past, very briefly, but I've never really got on with them. I find that the support and the tools that come with HP servers are far better.
How was the initial setup?
I've only been with the company about 18 months. The majority of the setup was done prior to me joining.
What other advice do I have?
Make sure you get what you actually need rather than overpaying for something. Consider the different chips and memory that you can buy off the shelf. Make sure you're not over-spec or under-spec. Take your time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Windows Server Trading International at a financial services firm with 1,001-5,000 employees
We like the reliability and supportability. When we upgrade our drivers and other software, we can smoothly roll it out to the enterprise.
What is most valuable?
Reliability and supportability are the most valuable features. We can upgrade our drivers and other software and smoothly to roll it out to the enterprise.
How has it helped my organization?
From my point of view, most of what we do with our servers is fairly common. So we could get the same solution elsewhere. It's about the manageability and the way that we are able to do it in the scope of the resources we have.
What needs improvement?
The ProLiant does what it needs to do. It's not entirely perfect. It could run at lower power, for instance, and it could run cooler. I guess all of that comes at a price.
What do I think about the stability of the solution?
These servers are very stable.
What do I think about the scalability of the solution?
It scales in a kind of linear fashion so it's not amazing. We expected it to scale, and it does. But it's not like it scales very high. Each server is managed individually anyway so it's, maybe, not a fair question about ProLiant.
How are customer service and technical support?
I think technical support is fair to good. Not outstanding, but fair to good. Although, having said that, we don't very often call them. So that is a good thing itself.
Which solution did I use previously and why did I switch?
We've always had HPE servers, but as a proportion of our environment we have fewer HPE ProLiant servers now. We have fewer HPE hub servers than we did previously, because we're now a dual vendor. We started that about five years ago, but it's a double-edged sword. Now, we are in two environments and we have another vendor to manage. You drive down price, but it's two lots to manage. Learning how to handle this internally is quite difficult as well.
How was the initial setup?
I was not involved in the initial setup. That's done by our engineering team.
Which other solutions did I evaluate?
We've got two vendors that have comparable products. We have essentially the same as the ProLiant with our alternative vendor. They have the same processor, the same type of memory, and the same memory speed. In terms of performance, we wouldn't really see that there's much difference between the two. The main differentiator is the manageability and getting it to and onto the floor.
What other advice do I have?
My main advice is to standardize your internal offering. So, if you are buying something you're going to sell internally, which is effectively what I am doing, I'm selling a service, try to standardize it to a degree rather than having custom fixes for every internal customer. Then you've got some uniformity across your offering internally.
When choosing a vendor, there are two main requirements. One is for a solid, stable product. That's number one. The second thing is the ability to be able to make the deal. With our vendors, we have kind of a mixed bag. One of them doesn't really deliver on the stability and the manageability, but is excellent on service and cutting a deal. The other one is not too good at cutting the deal, but actually we know that that's the kit we want because it is very stable and very manageable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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