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Head of IT Infrastructure at AMK Microfinance
Real User
The pricing is reasonable and technical support is very helpful
Pros and Cons
  • "Technical support are mostly helpful."
  • "The hardware was frequently faulty and sometimes broke down."

What is our primary use case?

We use the solution for the DR site and run it on the infrastructure system.

What do I think about the scalability of the solution?

The scalability of the product is the same as the Cisco solution and we have the same number of people working with it.

How are customer service and support?

Technical support are mostly helpful.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. We pay approximately 30 to 35K, which is cheap.

Buyer's Guide
HPE ProLiant DL Servers
December 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What other advice do I have?

The product is lower quality than its competitors in terms of performance. The hardware  was frequently faulty and sometimes broke down. 

I would therefore give it an overall rating of eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jorge Soto - PeerSpot reviewer
Architect of solutions at Trendit
Real User
The models support an extensive list of Intel processors
Pros and Cons
  • "ProLiant DL servers are the best on the market. The models support an extensive list of Intel processors."
  • "The servers should include OneView for intelligence provisioning."

What is our primary use case?

We use ProLiant servers for VDI and Dell VMs, which are agents for backups and SQL, Oracle, and Mongo DB databases. We mostly use DL360, DL318, DL16, DL518, and other models for combustible systems from HPE.

What is most valuable?

ProLiant DL servers are the best on the market. The models support an extensive list of Intel processors.

What needs improvement?

The servers should include OneView for intelligence provisioning.

For how long have I used the solution?

I have been using ProLiant DL servers for about 10 years.

What do I think about the stability of the solution?

ProLiant DL servers are stable.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

HPE support is excellent. I rate their support nine out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up ProLiant servers isn't easy, but it's not too difficult. It's a little complicated to install our operating system if you don't have drivers. For example, it's challenging to install with Windows Server and Red Hat. In the case of Windows Server, you need to install intelligence provisioning, but it's not used in most cases. It requires an engineer and a specialist to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

HPE servers are expensive.

What other advice do I have?

I rate HPE ProLiant DL servers nine out of 10. I recommend HPE servers. It's a good product. If you plan to implement DL servers, you should check the family of the network and storage cards, and you should create a list of components so there isn't a delay in delivery. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
December 2024
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Stable with an easy initial setup and good scalability
Pros and Cons
  • "The pricing of the product is fair and not too expensive."
  • "The technical support is pretty good, however, they could be a bit faster and more responsive."

What is our primary use case?

The main use for the last order was for the applications and other items around an electronic fencing system.

What is most valuable?

The initial setup is very easy.

The solution scales well.

The pricing of the product is fair and not too expensive.

The product is very stable.

What needs improvement?

The solution is pretty complete, for what I have seen over the past three years. I can't recall if I've felt that any features were lacking within that time.

The technical support is pretty good, however, they could be a bit faster and more responsive.

For how long have I used the solution?

We've been using the solution for three years at this point.

What do I think about the stability of the solution?

The solution is quite stable. It's worked for two or three years with no downtime whatsoever. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

What do I think about the scalability of the solution?

We haven't had any issues with scaling over the time we've had the solution. If a company needs to scale, it should be able to do so relatively easily.

We have about 300 users that log into the system at any given time.

We plan to increase usage. We have to extend our electronic fencing system to our other sites, and we will likely purchase another product from ProLiant when that happens.

How are customer service and technical support?

There's another team for technical support. The technical support is very, very good and the experience in our organization has made us interested in buying more HP ProLiant. We're quite satisfied with the level of support they give to us.

Which solution did I use previously and why did I switch?

While the company hasn't used a different solution, I personally have experience with Dell. I generally prefer to use HP instead.

How was the initial setup?

The implementation is not complex at all. We find the initial setup to be quite straightforward.

The product was ordered and came complete and ready to go. It was basically plug and play, so that there really wasn't a deployment period per se. We just had to power it up and check the hardware. We put in the discs and had the spare parts on hand as well. They deliver it ready to go, so it's pretty fast.

We have five individuals that handle the implementation and maintenance. They are all engineers.

What's my experience with pricing, setup cost, and licensing?

I don't consider it an expensive product. We're quite happy with the pricing so far. It's reasonable.

What other advice do I have?

We're just customers. We don't have a business relationship with HP.

We're using the latest version of the solution. We purchased Gen 10 about a year or so ago.

I'd recommend the solution to other organizations.

Overall, I would rate the product at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ryan Dave Brigino - PeerSpot reviewer
Software Engineer at Es'hailSat
Real User
Top 5Leaderboard
Good for our regular server needs but has no scalability
Pros and Cons
  • "We have had no issues with the stability of the product."
  • "HPE ProLiant DL Servers are not scalable."

What is our primary use case?

We primarily use the product for normal server purposes, for the running of Windows 2016 or 2019. We also use it for custom network monitoring applications, so we may monitor some of our infrastructure. I would not consider the product to be very specific, as the application is dependent on the HP server. We can post it on any server.

What is most valuable?

While there is nothing specific that I like about HP server products, they are stable, as much so as Dell EMC.

What needs improvement?

HPE ProLiant DL Servers lack scalability.

For how long have I used the solution?

We have been using HPE and Dell EMC service products for two years.

What do I think about the stability of the solution?

We have had no issues with the stability of the product.

What do I think about the scalability of the solution?

HPE ProLiant DL Servers are not scalable. There will be no dependency between the other servers, should we need to scale. Unlike VxRail, it will be completely isolated, the solutions being capable of being scaled up to 64 nodes. It is a pay-as-you-grow solution, which is the one that we are moving on from now.

How are customer service and technical support?

We have not had occasion to make direct use of HPE technical support, although we we are in regular contact with the contractor who's providing the software running on the HPE. I do not recall any issue involving the hardware.

How was the initial setup?

While the product was delivered by a single contractor, the installation time was that of any other typical server. This only consisted of configuring the ILO, followed by putting on the operating system. That is all. Up to a certain operating level, the configuration of the product would not be a matter of days.

As the business services we provide are of a confidential nature, both for government and military purposes, we deploy strictly on-premises.

What about the implementation team?

The HPE and Dell EMC service products we are using were delivered by the vendor as part of one specific project and it is not up to us to advise which hardware will be provided. Yet, we always take advantage of any internal projects that we have.

What's my experience with pricing, setup cost, and licensing?

We did not need to pay for a license for the use of HPE DL Servers, just for normal hardcore support. 

Which other solutions did I evaluate?

In addition to HPE server products, we also evaluated Dell EMC and found the two to be equally stable, although the former does not have a strong presence in Qatar. This said, we evaluated Dell EMC VxRail and Cisco HyperFlex for their virtualization player or hyper-converged player capabilities, but did not consider HP for these features.

Due to Dell EMC's strong presence in Qatar, I would recommend use of this product over that of HPE. This does not owe itself to any technical issues, only that Dell EMC has a stronger presence. Of course, the level of support is an important feature for the end-user.

What other advice do I have?

The kind of servers or HPE products we are using with those of ProLiant DL are DL390, 380, gen 10 and HPDL. We are utilizing gen 10 as our latest version of DL servers.

We utilize a total of six HPE Servers, strictly as a monitoring tool. The NOC membership comprises only 10 people.

As I mentioned, HPE ProLiant DL Servers came as part of a project. We will continue to use it for as long as we continue to renew the contract for the solution that is provided by the contractor.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Engineer at AmWINS Group, Inc.
Real User
The iLO is the biggest reason to buy ProLiant

What is most valuable?

The iLO. To me, its the differentiating factor of the ProLiant server and the biggest reason I'd choose to run them versus competitors. The iLO provides all the management features needed and is a consistent experience across all form factors, sizes and lines of ProLiant.

How has it helped my organization?

The Gen8 and Gen9 hardware provides agentless monitoring and management using the iLO, so we don't have to run agents and rely on software to get hardware alerts. These all come across directly from the iLO. OS level alerts still require agents, but all the basic hardware monitoring does not.

For how long have I used the solution?

These predate my time with the company. I've been with the company for 10 years and the ProLiant were several generations older, so I would say we had original generation one DL 380s, so it probably goes back at least 15 years.

What do I think about the stability of the solution?

Very few in recent models. Most any issues are resolved with firmware and driver updates from the HPE Service Pack for ProLiant, their cross-tested bundles. On top of this, HPE has done a lot of address issues for administrators. A couple of generations ago, with the Gen8 ProLiant debut, they hit twenty different improvements that I care about as an administrator. Predictive memory enables us to know when memory is going to fail. Instead of having a hard failure or a crash in the middle of the night, it's got predictive memory so it lets us know when not to pull a drive. So if we're wanting to pull a drive for a fail-back point or something, it's got a little indicator that says "Don't pull me right now". It's got an "X" mark on it, so I don't crash a system just trying to do something preventative, but there was a wealth of different things that they added into the systems that I can appreciate as an operations guy.All of that stuff came directly from feedback of customers like me and got integrated into the next product cycle, so I'm a huge ProLiant fan.

What do I think about the scalability of the solution?

No. You can scale-out with ProLiant, but each generation increases the memory and CPU capabilities exponentially, so from that perspective it's usually just a refresh cycle from scale discussion. But that is kind of how we approach it, is we need to increase capacity within inside of our VMware farms, we replace the hardware with a new generation, generally increase the amount of RAM and CPU configuration.

How is customer service and technical support?

7/10 - it can be hit or miss. We get better luck with our premium support levels. We have a named TAM for some of our systems, that works out well. Escalation managers are always good. There is good technical talent, it's just sometimes hidden by first level support. That can be difficult and frustrating at times, but over ten years working with them, I would say today it's probably a little better than when I first started. Actually, I would say it's probably improved a good bit since I first started working with them, but it's still got some room to go.

How was the initial setup?

They were dead simple. You rack them, power them on, then you can use Intelligent Provisioning to install and configure the system. They just make a lot of sense. It's easy.

What other advice do I have?

I think it's the best server you can possibly buy. I have recently had more exposure to Dell and Cisco products to compare with and I stand by the DL line as the best server and it is primarily because of iLO.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
System Administrator at a financial services firm with 10,001+ employees
Real User
Robust, easy to use, and user friendly
Pros and Cons
  • "The robustness of the design of the server is the most valuable. HP servers are easy to use and user-friendly. The server is not complicated, and it is easy to use ILO systems."
  • "In DL 500 systems, the flow of air is not good enough, and some components get overheated. IBM systems have better airflow and scalability. We have a data center that has limited physical space. Therefore, we need to maximize the processing or compute systems that we use. In HP servers, such as DL 500, there are only four processors, whereas IBM servers, such as SR 916, have eight processors. We don't get any support from HP because of our geographical location. We solve all problems ourselves by doing research on the internet. It would be good to get HP support."

What is most valuable?

The robustness of the design of the server is the most valuable. HP servers are easy to use and user-friendly. The server is not complicated, and it is easy to use ILO systems.

What needs improvement?

In DL 500 systems, the flow of air is not good enough, and some components get overheated. IBM systems have better airflow and scalability. 

We have a data center that has limited physical space. Therefore, we need to maximize the processing or compute systems that we use. In HP servers, such as DL 500, there are only four processors, whereas IBM servers, such as SR 916, have eight processors.

We don't get any support from HP because of our geographical location. We solve all problems ourselves by doing research on the internet. It would be good to get HP support.

For how long have I used the solution?

We have been using HP products for six or seven years. We use HP Proliant DL 300 family and DL 500 family and blade servers like Enclosure C7000.

What do I think about the stability of the solution?

It works fine for general use or specific use of most enterprises, but for mission-critical servers, I don't think it is the best fit.

What do I think about the scalability of the solution?

IBM systems have better scalability.

In our company, we have about 4,000 users. We also have a lot of outside users.

How are customer service and technical support?

We haven't had any technical support yet because our country is not in the technical support area.

Which solution did I use previously and why did I switch?

We have been using HP products from the beginning.

How was the initial setup?

In the latest versions, such as G9 or G10, we have a very user-friendly installation. It took about 30 minutes to 1 hour. RAID is easy to install, and so is the server, but in earlier products or versions, it was somehow challenging. 

What about the implementation team?

I deployed it myself. We have about six persons for the deployment and maintenance of the servers. They are system administrators for physical servers. For virtual environments, we have different teams to administer the use of our environment.

What's my experience with pricing, setup cost, and licensing?

We have ILO licenses. We use this feature.

What other advice do I have?

HPE ProLiant DL Servers are easy to use and suitable for mid-range users. HP has other products for enterprise users. I don't compare them with this family. We had the physical servers for all services, but now we are migrating to virtual servers using VMware.

I would rate HPE ProLiant DL Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user784062 - PeerSpot reviewer
Software Operations Engineer at Agfa Healthcare
Vendor
Stable and runs our software
Pros and Cons
    • "We'd like to see better processors, better Intel processors. That's the most important for us at this moment."
    • "It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore."

    What is our primary use case?

    Our software is working on it, so it's very useful for our company. I'm not using it myself, but we are responsible for selling it together with our software.

    What needs improvement?

    We'd like to see better processors, better Intel processors. That's the most important for us at this moment.

    Also, the disappearance of the ML150 can be a problem. So we probably have to switch to the ML110, we don't know yet. Wa are also using the DL160, so it can be a problem. And that's why we may have to switch some of our products to a workstation.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It's stable. We sometimes have problems, but globally it's working fine.

    What do I think about the scalability of the solution?

    It's scalable but we are switching to workstation for some software because the CPU speed isn't fast enough anymore. For some products we were already using workstations, but for some others we now need workstations for the clock speeds.

    How is customer service and technical support?

    We are OEM clients, so the support is very good. We have direct contact so support is good. We used to have 13 x 5, but now it's next business day.

    What other advice do I have?

    When we look to work with a vendor, we look for stability. That's the most important. What is very important is that the systems are delivered on time. At this moment, that's a big problem, because of the hurricane in Houston, probably.

    Also the team we're working with, because we have different countries that are ordering. It's on us to follow up on the deliveries.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    it_user680208 - PeerSpot reviewer
    Senior Team Lead at a tech services company with 11-50 employees
    Real User
    The hardware is very toolless to work with, so when you have to do a part replacement it's very hands-on friendly.

    What is most valuable?

    We value the ease of management in terms of the firmware. The hardware is very toolless to work with, so when you have to do a part replacement it's very hands-on friendly. You don't have to grab any quick tools nearby to swap out modules and such.

    How has it helped my organization?

    The layout is quite nice as, for the most part, you don't have to tear the machine half apart to get to a piece. So, sometimes when they have on-site technicians to replace a part, we don't have to send a senior technician out there to do it. They can pretty much easily find it and get the parts swapped.

    Parts fail, that's part of the IT business, but the ability to be able to get in there quickly and get parts swapped is a very big benefit.

    What needs improvement?

    I've already seen quite a bit here at the conference that looks good. Well, one of the areas that I really am excited about is the iLo 5 (integrated lights out technology) on the HP blade technology where they're allowing a lot of the firmware flashing to take place through the iLo, which means I don't have to go through the OS, so that beats a lot of our servers.

    Run Unix in a form that we can't reboot them more than twice or maybe less in a 30-minute maintenance window. The fact that I can flash a lot of the hardware from the iLo and not have to go through the OS means a far reduced outage time maintenance window, so that really helps take the pressure off us.

    What do I think about the stability of the solution?

    We have machines that go back quite a long time in terms of almost back to the mid-nineties on some of the servers. So stability-wise, yes we've had some pretty good results even in the old, old hardware from HP specifically. So yes, we've been happy with them so far.

    What do I think about the scalability of the solution?

    Scalability has been pretty good. We just buy more. We just buy a lot of everything. So scalability hasn't really been an issue for us because we have pretty sizable data centers, but yes, certainly it has been a good product overall.

    How is customer service and technical support?

    I have used technical support quite a few times. It has been quite useful.

    HP has been very helpful in terms of getting a technician on-site, and parts available if we need them. They have always offered us a technician to actually do the repair, so that takes a lot of the workload off us.

    Sometimes on some of the higher-end systems where there is a lot more money involved in the hardware, it just helps to take the pressure off to where we don't have to really put our hands on that equipment, especially when you're talking about a server that costs over $20,000. I'd rather have the HP guy work with it just for liability reasons.

    How was the initial setup?

    We have a different team that does all the initial setup.

    Which other solutions did I evaluate?

    So the two biggest competitors are primarily, obviously Dell and HP. If I had to compare the two - I was at the Dell conference not too long ago just for investigation purposes - I would say that HP, in the long run, from my experience as I've worked with companies that have both, HP is just more stable, in the long term.

    Like I said before, you want to avoid hardware fails, right? That's just a part of IT, but how the customer is being handled is important in terms of if we have a bad blade or we have a bad motherboard, because every now and then we get a blade that's just bad out of the box, right? The fact that the customer or the vendor, whoever that is, if they come out and do the right thing, just swap the part out with very little hassle, that's all right.

    I don't have to go through a purchasing program where I have to do a repurchase or return process, and that's really helpful in terms of just doing the right thing, getting the parts swapped out, reducing our downtime, and that's our biggest paying point with the customer. Because we have customers too that scream when our stuff goes down, right?

    What other advice do I have?

    If they're not using HP today, I would highly suggest them to take a deep look at it, in the long run, even just as a starter. I'm not saying that Dell or others are bad, it's just, in the long run, I like the hardware layouts better in HP.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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