Try our new research platform with insights from 80,000+ expert users
it_user680259 - PeerSpot reviewer
Security Engineer at a tech vendor with 10,001+ employees
Real User
It is consistent and stable. I would like to load the system without having to make an external connection.

What is most valuable?

The fact that they are consistent. I don't have to relearn for the 80 sites I support.

How has it helped my organization?

Stability and reliability. It's rare that it fails and, when it does, we have HPE support, with a four hour turnaround. It gets fixed.

What needs improvement?

I would like to see the simplicity of having the option of loading with something like SmartStart instead of having to make the external connection. There are issues with the startup that make it a little cumbersome. It takes us more time. Even though hardware and support might be rated higher, considering how much time we spend setting things up, that impacts us a lot. That's where the points get taken off my rating.

What do I think about the scalability of the solution?

Scalability is about the number of drives and the number slots for memory and storage. We put in what we want. If it's not right, we put in more.

Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

How are customer service and support?

We have used technical support, and it can always be better. But everyone can. Sometimes I feel like I'm dealing with someone who is reading from a script, rather than with someone who understands the technology.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution, because of lack of driver support. In the new Windows version, some drivers don't work with old MSAs and you have to get new ones. We used a previous generation of HPE servers before this.

When choosing a vendor, we look for support, reliability, durability, and not something that is end-of-life in a year.

How was the initial setup?

I was involved in the installation. We ran it from the SmartStart CD to the online connection. (I don't know what they call it now.) It came with a supply kit and we could install it without an external connection. That's where we support it. In gaming, there is no connection to the outside world.

What other advice do I have?

I would recommend HPE, but you have to be careful. Check if everything is compatible with what you currently have. You might upgrade part of a server, but not all of it. There can simply be incompatibility issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user485697 - PeerSpot reviewer
Systems Engineer at a financial services firm with 501-1,000 employees
Vendor
Provides redundancy and insight to our actual data usage on our disk arrays.

What is most valuable?

It's just a solid server. You put it up and it just kind of runs. It's not a whole bunch of jumping through hoops or anything to configure it. It's pretty straightforward. It's really all you can say about the ProLiant servers.

How has it helped my organization?

It gave me more insight to our actual data usage on our disk arrays. Before that, we were using the P2000 G3 disk array from HPE MSA series; just not a whole lot of insights in that.

What needs improvement?

Providing areas with room for improvement is a tough one. We're running AMD right now, so we're not running the latest gen. We're running a gen 8, something DL series. I honestly can't provide areas with room for improvement until I see the next version of what that's going to be. I mean, it’d be nice if AMD got off their butts and provided a new chip for us to use, but right now it's all Intel.

I wish there was a clearer-cut way to back up the BIOS and restore other machines. That'd be really the biggest thing I could see an improvement on, which I think they did fix in gen 9 and 10.

What do I think about the stability of the solution?

I rack them and throw them in there. Once you put them on a rack, as long as you don't mess with it, they just run.

What do I think about the scalability of the solution?

With the DL series redundancy line, just keep throwing them in the rack and plug it into your cluster and it goes. You're not stuck on a blade mid-planner waiting for all your blades to go out of the mid-plane on the enclosure with half of the access; that's why we moved to the DL series. They give us that reliability and we can do redundancy with it; unlike the blade enclosures, where you have to purchase two separate blade enclosures to get genuine redundancy, which is a very steep purchase.

How is customer service and technical support?

The technical support leaves a lot to be desired. I find it amazing that I paid for extra for support for the 3PAR and I wait on the phone for 30 minutes. For that extra support, when I'm paying for the premium support; so it's US-side support, US-based support, I should mention. If I call the regular number without the extra support, I talk to someone instantly.

It's, "What care plan are you on? What care plan are you on?" That's the question of HPE, "Are you on the SA plan?" "Are you on this plan?" You got to dig through this matrix of plans to figure out which phone are we going to call. It's absurd.

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

I do all of the implementation myself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Ayush-Jain - PeerSpot reviewer
Technical Consultant at Inflow Technologies
Real User
Top 10
High quality hardware, helpful support, and reliable
Pros and Cons
  • "The most valuable features of HPE ProLiant DL Servers are very high quality."
  • "The price of HPE ProLiant DL Servers could improve."

What is most valuable?

The most valuable features of HPE ProLiant DL Servers are very high quality.

What needs improvement?

The price of HPE ProLiant DL Servers could improve.

For how long have I used the solution?

I have been using HPE ProLiant DL Servers for approximately one and a half years.

What do I think about the stability of the solution?

I have found the HPE ProLiant DL Servers to be stable.

What do I think about the scalability of the solution?

HPE ProLiant DL Servers are scalable.

We have more than 50 clients using this solution.

How are customer service and support?

The support from HPE ProLiant DL Servers is very good, they are helpful.

What's my experience with pricing, setup cost, and licensing?

The price of HPE ProLiant DL Servers is reasonable, but because of covid and other factors, the price could be reduced. The license is paid annually.

What other advice do I have?

I would recommend this solution to others.

I rate HPE ProLiant DL Servers a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
systemad315303 - PeerSpot reviewer
System Administrator at a non-profit with 10,001+ employees
Real User
We've virtualized and consolidated our servers, reducing our carbon footprint, although boot-up time should be reduced.

What is our primary use case?

Virtualized servers, failover production and dev/test environments of Linux and Windows guests.

How has it helped my organization?

We have been able to virtualize many physical servers into virtual servers running on a smaller number of physical hosts. This has allowed us to consolidate and reduce our carbon footprint in the data center and have a higher ROI on Capex purchases. Also becomes easier to introduce new hardware as part of replacement cycles as VMs are hardware independent.

What is most valuable?

  • iLO gives hardware information, preempting imminent failures.
  • Redundancy features provide hot-swap ability for drives and power supplies and automatic rebuilding of RAIDs.

What needs improvement?

Boot-up time should be reduced. Restarting a server at any time is a stress-filled occasion, and waiting around for the server to come back on is agonizing. 10GB and 40GB ethernet connections are essential for virtualization workloads and consolidation.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability can be adversely affected if non-HP certified RAM is used, e.g. Kingston value RAM has failed a few times, bringing an entire server down.

How are customer service and technical support?

Excellent, the support is one area where I can have no complaints. Whenever a hardware failure has been detected, HP have responded in good time and the part was delivered within the agreed SLA. Having said that, the original parts availability outside the established channels also makes it easy (cheaper) to maintain, especially in non-critical environments i.e. dev and test.

Which solution did I use previously and why did I switch?

I've used HP servers predominantly so do not have much else to compare them with.

How was the initial setup?

It's simple. Use the included SmartStart media, and it seamlessly integrates with the OS of choice.

What about the implementation team?

In-house. I have found the rack mounting kits more of a challenge then the installation of the OS/hypervisor, that is how simple implementation is. Also, keep an eye on which version of the SmartStart media you use i.e. x86 vs. x64 as that limits what kind of OS media can be utilized.

What was our ROI?

ROI is difficult to say because it depends on the type of implementation e.g. is it a new deployment or consolidating an existing an existing one or simply replacing like for like. What I would say, is that the platforms are very stable and once setup, will most likely outlast any hardware replacement cycle in place.

What's my experience with pricing, setup cost, and licensing?

Ensure that you get the hardware support with 24x7 four hour response if this is a high availability production environment, and purchase appropriate iLO licenses if needed.

What other advice do I have?

The only thing I don't like about them is that if/when you have to restart it, it takes a long time to come back on. As the sea of sensors have increased in recent generations, the time has become longer.

Define your storage needs in advance and then plan the disks accordingly. Suggest that if flash storage is financially feasible, then invest in that as the performance benefits are worth it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user680289 - PeerSpot reviewer
System Architect at a aerospace/defense firm with 10,001+ employees
Real User
We have used these servers for several years throughout our data centers and they've proven to be very reliable.

What is most valuable?

Reliability is a valuable feature for us. We use the DL380s throughout our data centers and they've proven to be very reliable.

How has it helped my organization?

We've been using them for several years, and because we've been using them throughout our data centers, they've been uniform. All of our techs are familiar with them, and I think it's just familiarity with the servers which has benefited us a lot.

What needs improvement?

We're going to the hyper converged area. I've seen OneView. I'm very pleased with how that interface looks. We saw SimplyView in a demonstration and Synergy. So until I get my hands on it, I don't know that I can say I'm looking for more improvements.

For how long have I used the solution?

We've been using them for several years.

What do I think about the stability of the solution?

We are very impressed with the stability. The only time they've really failed on us is when the cooling in the area failed one time. Literally, the temperatures got so hot that they physically melted. That's probably the only time they failed.

What do I think about the scalability of the solution?

Right now, we're looking into some of the newer hybrid architectures, hyper converged. So we're looking at keeping our older servers but trying to scale them out. So that's what we're looking at now.

How are customer service and technical support?

The technical support has been very valuable. We had a storage array go bad, and they worked with us to get that storage array up and running again. So, yes, very valuable.

Which solution did I use previously and why did I switch?

Prior to what we were using, I think we were just using all of the firmware-based solutions for setting up our arrays.

If you use a different supplier or a different company for your firmware or your hardware, then it has a different interface. It was just complicated. If you're using HPE for everything, it just made it so much simpler.

How was the initial setup?

I was not involved in the initial setup, although my predecessor was. I've stood up servers and storage arrays from scratch, and I think it's not that complex. I think the user interface that HPE provides is straightforward. It takes away the complexity. That's my feeling, anyway.

Which other solutions did I evaluate?

We've looked at moving away from HPE in the past, and we were lured away. But HPE, for the requirements of our customers, for our own requirements, especially security, was key.

I think security is one of the first things we look at, and HPE has that covered.

We evaluated Dell. We chose to stay with HPE but we almost switched to Dell.

What other advice do I have?

I mean, look at what other solutions are out there, and look up what your requirements are. For us, it's met all of our requirements. I don't think that the others could do that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user567690 - PeerSpot reviewer
Infrastructure Architect at a manufacturing company with 10,001+ employees
Vendor
Scalable solution that can be customized to match service needs.

What is most valuable?

Scalability and being able to customize the service in just the way that we really want it.

How has it helped my organization?

The benefits are that we can customize what we want. We're able to tailor the actual service itself to our specific requirements. This is opposed to trying to get something off-the shelf which doesn't quite fit and then we have to make compromises.

What needs improvement?

I’d like to see a lower price. That's not the whole 20% difference of why I gave it an 8. One of the negative things that we find is that the configuration tools are sometimes not easy to use. That contributes to the detriment of the score.

What do I think about the stability of the solution?

I would rank scalability at about 80%.

How is customer service and technical support?

I have used support. There are certain proprietary information elements which are clearly owned by HPE which are always nice to look at when troubleshooting. There are some items that we understand that they can't share. From a technical point of view, it would be nice to have more visibility and scale.

How was the initial setup?

I was involved in the setup. I think our first installation was okay. When we are buying new models, sometimes the support doesn't feel like it's quite there. That might not necessarily be on the HPE side of things. This lack of support might be from some of the products that we use with it.

What other advice do I have?

We go through software purchasing cycles and we know roughly when, in the lifetime, we need to purchase certain key infrastructure components. We also have the ad hoc requests where we need to get a certain per-line, server-specific, full requirements, and then we buy as we need it.

When selecting a vendor, trust is the main issue. I'd suggest others seriously consider HPE as a service solution. Our experience has been pretty positive. Based upon that I, would recommend HPE products.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user471279 - PeerSpot reviewer
Senior Systems Engineer at a university with 10,001+ employees
Real User
It has easy manageability, and with iLO we are able to do everything remotely.

What is most valuable?

It has easy manageability, and with iLO we are able to do everything remotely.

How has it helped my organization?

It's just a computer server, so we just use them for whatever things we can't virtualize so it's nothing very special in that regard as far as what sets HPEs apart from somebody else's there.

What needs improvement?

We're looking forward to OneView management, stuff like that to keep it all in check. But there's not really anything specific. It will provide a single pane of glass for management instead of going out to 50 different servers and configuring things so you get, set up a template, or do the different things through OneView. Just kick it off and replicate and automate what you're doing.

What do I think about the stability of the solution?

I haven't had any issues with that at all.

What do I think about the scalability of the solution?

I haven't had any issues with that at all.

Which solution did I use previously and why did I switch?

I've used other platforms in the past, but nothing specific. We wanted to have a single pane of glass for management and have consistency as much as we can so we stick with one vendor overall between blades, between rack mounts, between everything.

What other advice do I have?

Proliant, they're fine. I mean it's compute, it's pretty hard to mess it up these days.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user368043 - PeerSpot reviewer
Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees
Real User
There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, and support.

What is most valuable?

There are several valuable features of these servers, including their reliability, the general standardization of components, expandability, price, and support. I think they're miles ahead of the competition in these areas.

What needs improvement?

I think that the main area of improvement would be in the price. The price only came down for us when we went to a dual vendor solution. We resorted to negotiating prices between HP and its competitors, and would have been nice to not have gone through that trouble to get a more competitive price.

What was my experience with deployment of the solution?

We experienced no issues with the deployments.

What do I think about the stability of the solution?

The stability is great. They're always bugs with IT and the computers are there to test those. I wouldn't have a job otherwise. I'd say HP servers are generally more stable than the competitors.

What do I think about the scalability of the solution?

They're very scalable.

How are customer service and technical support?

We do most technical support in-house. If we do go to HP, the level of tech support will depend on the type of bug, who you're speaking to, how good the answer is, and how good the result is. Often you have to skip three layers of support before you can even get any assistance.

Which solution did I use previously and why did I switch?

We have a multi-vendor network, but 99% of our kit is HP. We also use Dell and IBM equipment, but we chose HP for servers because it's just easier to support the platform. Multiple vendors need multiple hardware, and for multiple hardware, there are more update methods. They don't all work the same way and they're not all as reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Product Categories
Rack Servers
Buyer's Guide
Download our free HPE ProLiant DL Servers Report and get advice and tips from experienced pros sharing their opinions.