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System Administrator at a financial services firm with 51-200 employees
Reseller
Top 5Leaderboard
Has good product roadmap but responsiveness needs improvement
Pros and Cons
  • "The solution's deployment was easy."
  • "There are concerns about the HPE team in the Southeast Asia region, suggesting a need for improvements in terms of responsiveness. There have been instances where the response time was slow, causing challenges during urgent situations. Its stability also needs to improve."

What needs improvement?

There are concerns about the HPE team in the Southeast Asia region, suggesting a need for improvements in terms of responsiveness. There have been instances where the response time was slow, causing challenges during urgent situations. Its stability also needs to improve. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

We haven't received any complaints about the tool's stability. It works properly in a five-year lifetime. 

What do I think about the scalability of the solution?

I rate the solution's scalability an eight out of ten. 

Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

The product's competitor is Dell. 

How was the initial setup?

The solution's deployment was easy. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is high. It needs to be more flexible. The flexibility would be beneficial for our clients, especially in a competitive market. Adding additional features and addressing complex requirements on top of the price can be challenging for us as a reseller.

What other advice do I have?

In project tenders, system requirements are specified, including the number of cores, storage, and personnel needed. The information is shared with the HPE team to prepare a BQ specifying the server model to be used. The tool is a good physical server. 

The choice of server category or type is not specific and varies case by case. Customers may initially purchase higher servers than their immediate requirements, anticipating future use cases. It's a complex decision and depends on individual circumstances.

The product's roadmap seems to be good. Its deployments are mostly on-prem due to government regulations.

The product is purchased specifically for security solutions, not for the entire data center stack. It is recommended for medium to enterprise-level customers. 

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Vicente Centelles - PeerSpot reviewer
ITC manager at Greene Enterprise
Real User
Top 10
Easy to deploy, scalable, and stable
Pros and Cons
  • "The most valuable feature of the solution is scalability."
  • "The licensing fees are expensive and have room for improvement."

What is our primary use case?

We have one SQL server, one repository called Solidworks Designs, and one called Karmatic.

What is most valuable?

The most valuable feature of the solution is scalability.

What needs improvement?

The licensing fees are expensive and have room for improvement.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We purchased enough resources to ensure we could meet our requirements.

How was the initial setup?

The initial setup is straightforward and took a few minutes. The deployment was simple. We only needed to install a Windows server.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We have to pay for an annual license which is expensive.

What other advice do I have?

I give the solution a nine out of ten.

We have twenty people using the solution in our organization and plan to increase that number to 30.

We require five people to maintain the solution consisting of managers and automation engineers.

I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE ProLiant DL Servers
January 2025
Learn what your peers think about HPE ProLiant DL Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Sr. Network Admin at Millennium Automation and Systems
Real User
It's more reliable than competing solutions
Pros and Cons
  • "Stability is where HPE dominates competitors like Dell and Cisco. The servers are highly reliable, and we are impressed with the technology HPE offers."
  • "My customers are tilted toward GPU users, and the mixed version of the enabled hard drives require — flash drives, SSD, NNL, and PLAS — all mixed and matched in a single box. These are requirements I've already shared with the HPE account manager."

What is our primary use case?

We do work for defense and government clients. 

What is most valuable?

ProLiant servers are more reliable than other platforms.

What needs improvement?

My customers are tilted toward GPU users, and the mixed version of the enabled hard drives require — flash drives, SSD, NNL, and PLAS — all mixed and matched in a single box. These are requirements I've already shared with the HPE account manager. 

Customers want the tiering concept inside a box, which is currently part of the storage system, but customers require it in a server. They want the operating system over PLAS and the IO-related things on SSD.  The rest of their data is on NLSF. 

For how long have I used the solution?

I've worked with ProLiant servers for 10 years. 

What do I think about the stability of the solution?

Stability is where HPE dominates competitors like Dell and Cisco. The servers are highly reliable, and we are impressed with the technology HPE offers.

What do I think about the scalability of the solution?

Scalability in terms of GPUs and storage is a concern. 

How are customer service and support?

I have a direct connection with the HPE account manager responsible for the government and defense verticals. I am happy with the person. We rely on our own in-house support for servers. However, we use a professional service for storage and three-power or CI systems.

How was the initial setup?

HPE servers are highly user-friendly. It takes two or three hours from start to finish for bare-metal installation. With virtualization, it'll take four to six hours.

Which other solutions did I evaluate?

We are working with the customers in government and defense, where HPE already has a foothold. The requirements come from the customer, and they use HPE, so we do, too. We have to consider the customer's stability and comfort level. 

What other advice do I have?

I rate HPE ProLiant Servers nine out of 10. In my country, it's better for customers to rely on the vendor who delivers the solution. We think the HPE server is better than others for that.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Ryan Dave Brigino - PeerSpot reviewer
Software Engineer at Es'hailSat
Real User
Top 5Leaderboard
Good for our regular server needs but has no scalability
Pros and Cons
  • "We have had no issues with the stability of the product."
  • "HPE ProLiant DL Servers are not scalable."

What is our primary use case?

We primarily use the product for normal server purposes, for the running of Windows 2016 or 2019. We also use it for custom network monitoring applications, so we may monitor some of our infrastructure. I would not consider the product to be very specific, as the application is dependent on the HP server. We can post it on any server.

What is most valuable?

While there is nothing specific that I like about HP server products, they are stable, as much so as Dell EMC.

What needs improvement?

HPE ProLiant DL Servers lack scalability.

For how long have I used the solution?

We have been using HPE and Dell EMC service products for two years.

What do I think about the stability of the solution?

We have had no issues with the stability of the product.

What do I think about the scalability of the solution?

HPE ProLiant DL Servers are not scalable. There will be no dependency between the other servers, should we need to scale. Unlike VxRail, it will be completely isolated, the solutions being capable of being scaled up to 64 nodes. It is a pay-as-you-grow solution, which is the one that we are moving on from now.

How are customer service and technical support?

We have not had occasion to make direct use of HPE technical support, although we we are in regular contact with the contractor who's providing the software running on the HPE. I do not recall any issue involving the hardware.

How was the initial setup?

While the product was delivered by a single contractor, the installation time was that of any other typical server. This only consisted of configuring the ILO, followed by putting on the operating system. That is all. Up to a certain operating level, the configuration of the product would not be a matter of days.

As the business services we provide are of a confidential nature, both for government and military purposes, we deploy strictly on-premises.

What about the implementation team?

The HPE and Dell EMC service products we are using were delivered by the vendor as part of one specific project and it is not up to us to advise which hardware will be provided. Yet, we always take advantage of any internal projects that we have.

What's my experience with pricing, setup cost, and licensing?

We did not need to pay for a license for the use of HPE DL Servers, just for normal hardcore support. 

Which other solutions did I evaluate?

In addition to HPE server products, we also evaluated Dell EMC and found the two to be equally stable, although the former does not have a strong presence in Qatar. This said, we evaluated Dell EMC VxRail and Cisco HyperFlex for their virtualization player or hyper-converged player capabilities, but did not consider HP for these features.

Due to Dell EMC's strong presence in Qatar, I would recommend use of this product over that of HPE. This does not owe itself to any technical issues, only that Dell EMC has a stronger presence. Of course, the level of support is an important feature for the end-user.

What other advice do I have?

The kind of servers or HPE products we are using with those of ProLiant DL are DL390, 380, gen 10 and HPDL. We are utilizing gen 10 as our latest version of DL servers.

We utilize a total of six HPE Servers, strictly as a monitoring tool. The NOC membership comprises only 10 people.

As I mentioned, HPE ProLiant DL Servers came as part of a project. We will continue to use it for as long as we continue to renew the contract for the solution that is provided by the contractor.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
​It is very stable. I can rate it as a 99.99% stable server.
Pros and Cons
  • "​It is very stable. I can rate it as a 99.99% stable server from HPE.​ There is zero downtime, especially in the ProLiant 380 series.​"
  • "The scalability is very high in 380, so instead of using the high-end servers, you can use multiple servers and segregate the applications between the servers. ​"
  • "A better option would be same day support, not next business day."

What is our primary use case?

ML380 ProLiant servers are really excellent servers on the ISMP side. Their performance is very highly satisfying, and it is a good product from HPE. 

How has it helped my organization?

On the SMP side, applying 380 servers, it can handle multiple applications and supports a virtual missions environment. It has a good memory, good power storage facility, a redundant power supply, drives, etc. It is a good product on the SMP side. 

What is most valuable?

Performance is the main feature of this product. For customers, the performance is excellent. It has been performing very well in the DL380 series interaction, and so far now, it is G10, and it is doing well. 

What needs improvement?

We use, the service comes with three year warranty with next business day support. We would like to enhance it with basic service and a better level of support. It is not required in the 380 series, but it is still widely used. So, a better option would be same day support. 

What do I think about the stability of the solution?

It is very stable. I can rate it as a 99.99% stable server from HPE. There is zero downtime, especially in the ProLiant 380 series.

What do I think about the scalability of the solution?

It is highly scalable, not like the other servers. This server has a virtual capacity. We can virtualize up to 8 servers, which we have done, and it has been good. 

The scalability is very high in 380, so instead of using the high-end servers, you can use multiple servers and segregate the applications between the servers. The performance is excellent in that area.

How is customer service and technical support?

We have used their pre-sales, HPE's pre-support services for installation and services, and even our in-house engineers can work with their tech support as well. HPE support works well within our region. They do their job within the next business day.

How was the initial setup?

Initial setup was straightforward.

What was our ROI?

An investment in DL380 is worth it.

What's my experience with pricing, setup cost, and licensing?

If you have to include the warranty, enhance the warranty support.

Which other solutions did I evaluate?

No, we were just looking at HPE.

What other advice do I have?

Most important criteria when selecting a vendor: 

  1. The vendor guys should know the product well. 
  2. They can recommend the right solution. HPE has a wide range of products in its portfolio. So, the vendor team must know HPE products and provide the right product to the customers.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Chang - PeerSpot reviewer
Core Funder at O4AI
Reseller
Leaderboard
It's a cost-effective solution that's easy to configure
Pros and Cons
  • "HPE service in Taiwan is quick and professional, and ProLiant is cost-effective compared to Dell. Dell is good for one or two servers, but HPE is cheaper than Dell for a large deployment. Cost is the most important thing in the market."
  • "ProLiant servers could be more scalable. For example, some models can only contain four hard drives, but many of our customers expect six. If they were to add another extendable hard drive slot, it would be easier to sell the servers to our customers."

What is our primary use case?

We use ProLiant servers for Enterprise Asset Management services.

What is most valuable?

HPE service in Taiwan is quick and professional, and ProLiant is cost-effective compared to Dell. Dell is good for one or two servers, but HPE is cheaper than Dell for a large deployment. Cost is the most important thing in the market.

What needs improvement?

ProLiant servers could be more scalable. For example, some models can only contain four hard drives, but many of our customers expect six. If they were to add another extendable hard drive slot, it would be easier to sell the servers to our customers. 

For how long have I used the solution?

I have used ProLiant servers for two years.

What do I think about the stability of the solution?

I rate HPE ProLiant servers nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate HPE ProLiant eight out of 10 for scalability.

How are customer service and support?

I rate HPE support nine out of 10. I'm happy with them. They are knowledgeable and professional.

Which solution did I use previously and why did I switch?

We also use Dell, but we mostly choose HPE servers because of price and stability. I'm currently only selling one Dell server model. It's hard for me to compare the two because I'm not as familiar with Dell. 

I sell HPE most of the time, so I'm more comfortable with HPE's stability. I'm not as familiar with Dell's model in the same price range. I tend to sell HPE unless the customer prefers Dell for some reason. I can't make a fair comparison. 

How was the initial setup?

I rate ProLiant servers nine out of 10 for ease of setup. The installation is straightforward. Most clients only need to give me a server name and IP address. After that, you need to configure virtualization if the customer wants that. They need to do the configuration training. 

What's my experience with pricing, setup cost, and licensing?

HPE is more popular with my clients because of the price. They will generally go with HPE unless another brand in the market can offer the same specs cheaper with the same stability and service quality. Our customers are generally happy with HPE's price. 

What other advice do I have?

I rate HPE ProLiant DL servers nine out of 10. I'm satisfied with the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller
PeerSpot user
reviewer1213008 - PeerSpot reviewer
System Administrator at a university with 1,001-5,000 employees
Real User
Allows you to easily expand on the capacity, especially when more memory is needed
Pros and Cons
  • "Where there is a need to actually expand on the capacity, it's easily done, especially when more memory is needed."
  • "There is a challenge sometimes with having quick access to some of these components when you need them. It takes a lot of time to get spare parts from genuine sellers."

What is our primary use case?

We use the servers to run our student information system. It's an accounting package within the bursary of the university.

We are currently on generation 8 or 9. The solution is hardware, so it's deployed on-prem.

Apart from users, there are five people that interact with the hardware directly. There are others who interact with the services that run from these servers. It's a school environment, so there are about 30,000 or more students and staff.

Previously, when we were using Zimbra for email services, it was run locally. We have stopped using that because we subscribe to Microsoft Office 360 email services, which run from the cloud. That has been taken off the servers. 

Now that other applications are being developed, we hope to eventually be able to cater for the different administrative and academic departments in the university. We are hoping that some of this hardware will definitely have to be replaced. Of course, that will depend on the budget and the availability of funds that the university management is willing to make available. But it's going to be a step-by-step thing. There has to be planning and then budgetary provisions to be able to take care of these items.

We are just customers. We don't have a direct link with HPE, but through the HPE product suppliers. We have a new direct now, and in one of the meetings we had, he came up with the idea of finding a way to having that direct contact with HPE or Synergy and how perhaps we could patronize each other in terms of the servers, in terms of PCs for staff and students, and the kind of technical support that we can equally enjoy from HPE.

What is most valuable?

Where there is a need to actually expand on the capacity, it's easily done, especially when more memory is needed.

What needs improvement?

We have been experiencing a problem with the power pack. It gets fried and then we have to do a replacement.

There is a challenge sometimes with having quick access to some of these components when you need them. It takes a lot of time to get spare parts from genuine sellers.

You need the memories for servers. They're delivered. You put them in, and the system doesn't come up, so you have to return them. For me, that has been the major challenge.

In the day-to-day running, there's always room for improvement. If you need assistance in real time, it would be helpful if there was such a room where someone could be there and help you solve the problem in real time.

The number of people you are serving is increasing by the day, and they need immediate solutions to their issues. Sometimes you have limitations as to getting solutions to some of these issues that come up, but you are dependent on the information available to you. Being the product manufacturers also, I'm sure they have a lot of solutions to the different issues depending on the feedback they've been able to get from the field all across the world, especially those using their products. I think that would go a long way in helping.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

The main challenge we actually have is the issue of having a good, steady power supply. Whenever there's a power outage, it forces the server to go down. That in itself increases the rate of failure of the hardware. By implication, the services that have been provided are truncated at one point or the other. Management has promised to see how they can intervene in that respect, but that is left to be seen.

What do I think about the scalability of the solution?

The scalability is fine for the limited number of services and the need to actually scale. Because of this same power issue, I had to virtualize where we have to run different services on the same hardware server. That is where the issue of expanding the memory capacity came in. 

In terms of the processor, we have not been able to do that. The reason is because you send for a part, it is brought in, you plug it in, and then there's a mismatch. Then the system doesn't run well. You have to return it. But I think it will expand our memory and expand the storage. We haven't been able to expand or increase the processing and the processor capacity. But we would be glad to have any other information we need to know or other skills that we need to learn to allow us to manage this equipment better and to maximize or to optimize their usage, that would be good enough.

How are customer service and support?

Technical support has been okay regarding looking for solutions on the internet. When you have certain challenges and make a post in the forum seeking an immediate solution, it all depends on who gets those queries and is able to respond. In most cases, we have been able to get the solutions from the past experience of others who have had similar issues that have been put in the repository. 

On the whole, I think it's good enough even though we haven't been able to directly chat one-on-one or about issues.

How was the initial setup?

It can only get difficult depending on what application or operating system you want to install. Then it all depends on how good or how skillful one is with the particular application. But the installation and configuration is never a problem. There has never been a problem with the hardware that I can say, apart from the issues I have already mentioned.

We have different people for different specific assignments. For each team, we have a good number of people. We are thinking of expanding because the university is a multi-campus university, and it has about four campuses, even though the whole thing is being centrally run. We are thinking of having these services run 24/7, and then we would need to have more hands so no one is overwhelmed with the work on ground. Currently, for those manning the server, we have about five people.

What about the implementation team?

Implementation was completed by our own technical team from within the ICT directorate.

What other advice do I have?

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Good support, easy to set up, we haven't had downtime in three years, and it's within our budget
Pros and Cons
  • "We have had our system working for between two and three years with no downtime."
  • "The technical support could be a little faster."

What is our primary use case?

Our primary use for this product is our electronic faxing system. We have a number of applications that are hosted on it, working together.

What needs improvement?

The technical support could be a little faster.

For how long have I used the solution?

We have been using HPE ProLiant DL Servers for three years. We started using the most recent version, Gen10, a year ago.

What do I think about the stability of the solution?

We have had our system working for between two and three years with no downtime. We plan to continue using it in the future.

What do I think about the scalability of the solution?

We have about 300 end-users who log into the system to use our applications.

We have to extend our electronic access system for our sites, and we will be purchasing another ProLiant.

How are customer service and technical support?

There is another team in our company who deals with technical support, and they have a lot of experience with the product. I can say that the support is very good, although it would be better if it were quicker.

Which solution did I use previously and why did I switch?

We also have a similar solution by Dell, and I find that the ProLiant support is much better.

How was the initial setup?

The initial setup is very easy. The ProLiant was complete, and we just had to plug it into power and check the hardware. We did not have to put in new parts, such as additional hard disks. They are made to order.

What about the implementation team?

We have four or five engineers for maintenance.

What's my experience with pricing, setup cost, and licensing?

This product is within our budget.

What other advice do I have?

In summary, this is a good product and I can recommend it to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: January 2025
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