The gateway is the most valuable aspect of this solution.
It has a good interface, dashboards, and monitoring tools.
The gateway is the most valuable aspect of this solution.
It has a good interface, dashboards, and monitoring tools.
In terms of what needs improvement, some of the product documentation could be better.
I have been using IBM API for around a year.
I haven't had any issues with the stability. There are around 1,000 users using IBM API in my company.
Their technical support is okay.
I would rate IBM API an eight out of ten.
I would recommend it. I'd say that you need some time to negotiate the documentation and the conflicting support that's on their website. The website will day to do one thing and in another place, you do something else. You need some time to negotiate that.
Extracting the data could be improved.
My team members sometimes find it difficult to get something out of this solution.
I have been using it for the last year.
We have no issues.
The scalability is good.
The technical support is good. Whenever we need anything, we have our IT team work with IBM to change whatever requirement is needed.
I previously used the IBM Tivoli Monitoring tool before joining my company.
The initial setup was straightforward.
The pricing is too expensive with IBM. Sometimes, we prefer to go with an open source or something more lightweight.
I can recommend this solution and would rate it as an eight (out of 10).
As far as API Connect, I think it offers us more flexibility with our application and potentially would allow third parties to come in and develop for us. It also enables us to streamline our microservices journey.
The main thing is that it just makes app development a lot easier.
Stability.
It was a fairly new product so there was, so it took a year or so to really stabilize. But now I'm happy with the performance.
No problems.
It wasn't me that did it personally, but I would say good. We have a good relationship with IBM.
We were using a different solution, but we knew that this was the future, so we knew we needed to switch.
Fairly straightforward.
Yeah, I can't recall the name, but we are an IBM facility, so we just figured it made more sense for us to go with this package.
When selecting a vendor, trust is important, as well as that they deliver. Just someone you can be comfortable with.
I rated it an 8/10 because it's not fully mature yet.