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Amazon API Gateway vs IBM API Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Amazon API Gateway offers significant ROI through cost savings, efficient management, and secure infrastructure, especially with usage-based payment.
Sentiment score
5.9
IBM API Connect saves time and costs, enhances integration, and improves ROI, though microservices' profitability is still unclear.
API Gateway saves time and secures my infrastructure, allowing effective deployment.
CTO at Atulya Abhinav Tech Private Limited
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
Software Engineer IV at Royal Cyber Inc.
I have seen a return on investment from using IBM API Connect, as we created multiple plans based on customer usage.
Works at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.3
Amazon API Gateway support is prompt and effective, but opinions vary due to occasional delays and high costs.
Sentiment score
6.2
IBM API Connect's support is responsive and knowledgeable but can be slow, lacking documentation with varied customer service experiences.
Technical support is excellent, deserving a ten out of ten rating.
CTO at Atulya Abhinav Tech Private Limited
We benefit from enterprise support, ensuring prompt responses from the technical support team.
Solutions Architect at a non-tech company with 51-200 employees
We encountered challenges accessing technical support channels, such as a need for a clear telephone number and chat sessions.
SAP Successfactors Consultant at Innoux Solutions IT Pvt ltd
Support is excellent when it comes to APIC.
Software Engineer IV at Royal Cyber Inc.
Support is extremely good, especially with Sev 1 issues.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.7
Amazon API Gateway provides excellent scalability, efficient autoscaling, and seamless AWS management for diverse projects and significant traffic handling.
Sentiment score
7.3
IBM API Connect offers scalable API management, supporting large transactions and customizable deployments, making it ideal for enterprises.
There are one hundred thousand users using it in our company.
Snr. Developer at Mama Money Pty
We have thousands of end users accessing our solution built on API Gateway.
Project Manager at Yukon
Being a fully managed service, it offers auto-scalability and management by AWS.
Technical Architect at Evon Technologies Pvt
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Software Engineer IV at Royal Cyber Inc.
It is distributed among IBM MQ, IBM Ace, IBM DataPower, and IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
IBM API Connect's scalability is good, as you can handle it easily similar to how you manage cloud providers.
Works at a outsourcing company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
8.6
Amazon API Gateway is highly reliable, hailed for its stability and 99.99% uptime, effectively handling high traffic.
Sentiment score
7.3
IBM API Connect is highly stable and reliable, with minimal issues, especially improved in recent versions, despite initial concerns.
I've deployed it for a client with millions of users without issues.
Technical Architect at Evon Technologies Pvt
Our applications are stable, owing partly to our architecture, which is spread across three regions.
AWS Engineer at Abbott
I would rate its stability as nine out of ten.
AWS Developer at a insurance company with 10,001+ employees
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
Software Engineer IV at Royal Cyber Inc.
If it is functioning well, you won't have a bad experience and your application becomes more reliable.
Works at a outsourcing company with 5,001-10,000 employees
 

Room For Improvement

Amazon API Gateway needs better pricing, support, interfaces, integration, security, and connectivity, plus improved analytics and debugging features.
IBM API Connect requires improvements in integration, usability, scalability, support, monetization, documentation, flexibility, and cost-effectiveness across environments.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
AWS Cloud Consultant at a tech services company with 51-200 employees
We use a lot of TerraForm scripts to build up our environment.
Snr. Developer at Mama Money Pty
I would like to see more AI-based capabilities in future releases.
Project Manager at Yukon
Examples include the lack of connectivity to MQ.
Software Engineer IV at Royal Cyber Inc.
You need to know when traffic peaks, so use auto-scaling when traffic comes.
Works at a outsourcing company with 5,001-10,000 employees
Connectivity to MQ is not available in IBM API Connect.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Amazon API Gateway offers variable pricing that can be costly compared to competitors, but remains cost-effective for many users.
IBM API Connect is pricey, favoring larger enterprises, but negotiating with IBM can reduce costs for smaller businesses.
However, my understanding is that it easily goes to $14,000 or $15,000 USD each month for each account, and we have several such accounts.
AWS Engineer at Abbott
It is a really cheap product, but if used incorrectly, it can become expensive.
DevOps Engineer/SRE - AWS at Lavoro autom inf e com ltda
It is expensive.
CTO at Atulya Abhinav Tech Private Limited
Pricing depends on how many instances run across environments.
Software Engineer IV at Royal Cyber Inc.
 

Valuable Features

Amazon API Gateway offers ease of management, strong security, AWS integration, and scalability, making it efficient for global API operations.
IBM API Connect provides secure, efficient API management with advanced analytics, multi-cloud support, and intuitive functionality for enterprises.
The solution is solid, robust, and scalable.
Machine Learning Specialist at Hubtel
The tool's most valuable aspect is its scalability.
Technical Architect at Evon Technologies Pvt
works well for defining different states for different customers based on their purchase plans
AWS Developer at a insurance company with 10,001+ employees
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
Software Engineer IV at Royal Cyber Inc.
We can add some policies to provide extra security, protect your backend, validate the consumers, and analyze based on the traffic limit to throw things out.
Works at a outsourcing company with 5,001-10,000 employees
IBM API Connect has a designer and CLI features which can be used to completely automate the API.
Software Engineer IV at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Amazon API Gateway
Ranking in API Management
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
IBM API Connect
Ranking in API Management
9th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
79
Ranking in other categories
Integration Platform as a Service (iPaaS) (12th)
 

Mindshare comparison

As of January 2026, in the API Management category, the mindshare of Amazon API Gateway is 12.3%, down from 13.8% compared to the previous year. The mindshare of IBM API Connect is 5.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
Amazon API Gateway12.3%
IBM API Connect5.0%
Other82.7%
API Management
 

Featured Reviews

PT
Architect at Birlasoft IndiaLtd.
Strong technical support and effective toolset improve workflow but setup process requires refinement
I have experience with Nintex and K2, but I do not have experience with Unqork. I am specialized in Microsoft products such as Power Automate and Power Apps. I have knowledge of Microsoft Intune and Defender, along with certain Azure components. I work for an organization as a presales architect, proposing solutions to customers. I am familiar with Microsoft Defender for Identity, for Business, and for IoT, though I haven't worked extensively on that. I have a conceptually good understanding of it. I'm mostly working on Microsoft collaboration tools, which include SharePoint and Power Platform tools. I have been dealing mostly with Microsoft, but also with other vendors. Regarding database services, we typically use SQL server services. We have not used Amazon RDS; typically, we use PostgreSQL or MySQL. On the Azure side, I work with Azure Database services including PostgreSQL, MySQL, and SQL Cosmos. I was previously working as an architect for U3Soft and am currently working with Birlasoft (B I R L A S O F T). My overall rating for Amazon API Gateway is 8 out of 10.
SM
Works at a outsourcing company with 5,001-10,000 employees
Have addressed performance challenges while benefiting from flexible subscription models and reliable user access
To improve IBM API Connect, based on customer experience, you could work on latency. You can increase scalability and availability. If you're connecting with any other cloud, it connects to the infrastructure which needs to be managed with the customers and cloud providers, so if you have a setup, we can handle it easily. I have faced latency issues on the server, related to our management. If you need to stabilize your server based on peak traffic, you need to configure the scalability model. You need to know when traffic peaks, so use auto-scaling when traffic comes. If the application is not in use, the value should be zero, and it starts from zero. Based on customer experience, the value will increase, and when there is no customer servicing, the peak would be reduced, making the value remain zero. Following this approach, you should be able to optimize costs and satisfy customer experience.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Financial Services Firm
19%
Insurance Company
12%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise21
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise61
 

Questions from the Community

Which is better - Apigee or Amazon API Gateway?
Amazon API Gateway is a platform that supports the creation and publication of API for web applications. The platform can support thousands of simultaneous API calls, and it provides monitoring, ma...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
Which is better - Azure API Management or Amazon API Gateway?
If you use Azure products, API Management is a great solution. It solves many of the problems of externalizing web services. For example, when you need versioning, establish a developer portal and ...
What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
I do not handle the pricing, setup cost, and licensing details.
What needs improvement with IBM API Connect?
We are relatively new to IBM API Connect, so I do not have significant improvements to suggest at this time.
 

Overview

 

Sample Customers

Autodesk, Fox Digital Consumer Group, iFlix, UK Driver and Vehicle Licensing Agency (DVLA), Miovision, Olympusat, PhotoVogue, Royale International Group, Veracode
Heineken, Tine, Finologee, Axis Bank
Find out what your peers are saying about Amazon API Gateway vs. IBM API Connect and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.