MuleSoft API Manager and Amazon API Gateway are competing in the API management market. Based on user feedback, MuleSoft has an advantage in support and customization, while Amazon is preferred for features and scalability.
Features: MuleSoft API Manager offers strong integration capabilities, customization options, and extensive customer support. Users appreciate Amazon API Gateway for its comprehensive scalability, reliability, and cost-effectiveness.
Room for Improvement: MuleSoft users suggest enhancements in documentation, debugging tools, and user interface. Amazon could improve its user training resources, provide better API monitoring tools, and enhance personalized support experiences.
Ease of Deployment and Customer Service: MuleSoft provides thorough customer service and support during deployment. Amazon is known for its easy setup process but could offer more personalized customer service.
Pricing and ROI: MuleSoft's pricing is higher but justified by its comprehensive features and support. Amazon is seen as cost-effective and scalable, with a strong ROI once deployed at scale.
Within 15 minutes, we had a support engineer allocated via Amazon, and we were able to resolve the issue promptly.
On a scale of one to five, I would rate technical support a five.
We have full support from AWS.
They need to be able to validate the signature at the API gateway level.
A local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.
There should be more videos and documentation about the new features that are released every month.
We have ten users in my team who service approximately five thousand people through our apps.
The scalability is excellent, given that it is AWS and not a third-party solution.
We probably process over 100,000 contracts a day through it.
On a scale of one to five, I'd rate the pricing for Amazon API Gateway as two, as the solution is one of the most expensive products in the market for API management.
It is very affordable.
With Amazon API Gateway, you pay for what you use.
I've deployed it for a client with millions of users without issues.
Our applications are stable, owing partly to our architecture, which is spread across three regions.
I've not encountered unavailability or any issue that became a disaster.
This solution ties in very well with all of the AWS services, such as IAM and asset management.
Rest API provides robust and more secure authentication features.
Additionally, it's cost-effective, even as our workload and the number of APIs we manage have increased.
Amazon API Gateway facilitates internal APIs exposure to external users, manages requests, and enhances security with authentication. It efficiently handles serverless architectures with AWS Lambda integration, supporting cloud-based API management.
Amazon API Gateway acts as a gateway for backend microservices, making it suitable for real-time use cases. It enables secure communication, traffic routing, and access control management. With its strength in integrating AWS services, it offers excellent scalability, proxy capabilities, and cost-effective management. Users have noted areas for improvement, such as pricing, interface, and the need for better AI-based capabilities. Improvements are also sought in monitoring, security features, and support services.
What features make Amazon API Gateway stand out?Industries utilize Amazon API Gateway to streamline operations in sectors like finance, healthcare, and tech, focusing on real-time data processing and secure communication. The gateway's ability to manage traffic and provide robust security features is key in industries requiring dependable and versatile API management solutions.
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.