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it_user321231 - PeerSpot reviewer
Marketing and Sales at a computer software company with 51-200 employees
Vendor
It integrates with third-party automation test tools, but the management of artifacts need improvement.

What is most valuable?

Integration throughout the complete product development process. Also, the integration of third-party automation test tools.

How has it helped my organization?

Easy collaboration between several development teams such as design, development, and testing.

What needs improvement?

  • Management of artefacts
  • Support of paramater needs to be easier

For how long have I used the solution?

I've used it for three years.

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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How was the initial setup?

It was easy.

What about the implementation team?

It was done in-house.

What was our ROI?

Project realization has been carried out much faster. The integration of test automation tools.

What's my experience with pricing, setup cost, and licensing?

Use workgroup licenses for smaller environments.

What other advice do I have?

Plan the training and usage properly. Also, proper planning of the architecture and test execution artefacts needs to be dond.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a business partner of IBM.
PeerSpot user
Senior Analyst at a tech services company with 501-1,000 employees
Real User
Easy to set up, scales well, and the technical support is good
Pros and Cons
  • "The most valuable feature is the RFT because it allows us to automate manual test cases."
  • "Adding support for uploading a collection of test cases would be a helpful addition."

What is our primary use case?

We are a consultancy and we use this solution to create a testing plan, that includes test cases, for our clients. It is part of a larger suite of tools that includes Rational Functional Tester, which helps to automate the process.

What is most valuable?

The most valuable feature is the RFT because it allows us to automate manual test cases. We can do mainframe automation as well as web-based automation.

What needs improvement?

Adding support for uploading a collection of test cases would be a helpful addition. As it is now, we cannot upload a set of test cases, and instead, have to create it manually. Being able to upload hundreds of test cases would save us time, but it needs to be fast. For example, if 10 users are writing 100 tests case in a day, then uploading them should not take more than a minute.

For how long have I used the solution?

I have been working with IBM Rational Quality Manager for the past four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

In our organization, we have 4,000 users and we don't have any issues. If we add more users then IBM will not have any problem scaling.

How are customer service and technical support?

The technical support from IBM is very good.

In the past four years, I have not personally needed to contact them.

Which solution did I use previously and why did I switch?

I did not work with another similar solution prior to this one.

How was the initial setup?

The initial setup is very easy for our team. It will take us half an hour.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Test Management Tools
October 2024
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Test Lead at a tech services company with 10,001+ employees
Real User
Integrated with CCM and RM to achieve traceability. Difficult to maintain test cases as their number grows.
Pros and Cons
  • "It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
  • "Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."

What is most valuable?

VF dashboard view looks okay. It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability.

What needs improvement?

Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed. As the number of test cases grows, it’ll be really difficult to maintain the test cases. The tool should be able to support and maintain the test cases in a folder-wise structure to identify the different module/phase-wise test cases.

For how long have I used the solution?

Around three years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Not applicable.

Which solution did I use previously and why did I switch?

Yes. Customer requirement.

How was the initial setup?

Not applicable.

What other advice do I have?

I suggest to go for other tools. As the number of test cases grow, it’ll be really difficult to maintain the test cases. The tool should be able to support and maintain the test cases in a folder-wise structure to identify the different module test cases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: October 2024
Buyer's Guide
Download our free Test Management Tools Report and find out what your peers are saying about IBM, OpenText, IDERA, and more!