IBM Engineering Test Management and OpenText ALM / Quality Center are leading test management tools in the market. OpenText ALM / Quality Center seems to have the upper hand due to its feature comprehensiveness and better deployment and customer service feedback.
Features: IBM Engineering Test Management is valued for its robust integration features, support for automated testing, and extensibility. OpenText ALM / Quality Center users praise its comprehensive test management functionalities, advanced reporting tools, and deep lifecycle management capabilities. While both offer extensive features, OpenText ALM / Quality Center is often seen as offering a more complete suite.
Room for Improvement: IBM Engineering Test Management users suggest enhancements in its scalability, more intuitive configuration options, and better performance. OpenText ALM / Quality Center users believe its performance and interface responsiveness could be improved, along with the need for fewer manual interventions and a less complex setup process.
Ease of Deployment and Customer Service: IBM Engineering Test Management provides a relatively streamlined deployment process, with notable user satisfaction in support response times. However, OpenText ALM / Quality Center users find deployment straightforward and are satisfied with the customer service quality. OpenText ALM / Quality Center holds a slight advantage due to consistent feedback on ease of deployment and customer service efficacy.
Pricing and ROI: IBM Engineering Test Management is perceived as offering a competitive initial setup cost with a favorable ROI over time. OpenText ALM / Quality Center has a higher initial cost but is justified by users who find its extensive features worth the price. Despite the higher pricing, OpenText ALM / Quality Center achieves a better perception of value due to its comprehensive capabilities and the resultant ROI.
IBM Engineering Test Management (ETM), formerly known as IBM Rational® Quality Manager (RQM), is a business-driven software quality environment designed for collaborative and customizable test planning, workflow control, tracking, and metrics reporting. When integrated with IBM DevOps Test Embedded (Test Embedded), ETM allows users to create test environments and scripts, deploy and run tests, and view HTML reports. This integration enables the creation of ETM test environments linked to Test Embedded target deployment ports, the deployment and execution of Test Embedded tests through the ETM interface, and the mapping of ETM test scripts to Test Embedded test suites. Additionally, users can import test suites as ETM test scripts, build new ETM test cases, and view test results as HTML reports within ETM. The integration requires the Test Embedded adapter service to be running on the user's computer.
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