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IBM Engineering Test Management vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Engineering Test Management's customer support is praised for responsiveness and effectiveness, with improvements in response times and satisfactory experiences.
Sentiment score
7.8
OpenText ALM/Quality Center's support is inconsistent, with varied user experiences, prompting reliance on internal, third-party, or premier support.
 

Room For Improvement

Sentiment score
6.2
IBM Engineering Test Management requires a user-friendly interface, enhanced usability, data handling, hierarchical structuring, and seamless integration with automated pipelines.
Sentiment score
4.8
OpenText ALM faces high costs, outdated UI, limited compatibility, cumbersome reporting, and integration issues, needing broader platform flexibility.
Improvements are needed so that the system can continue running without creating a new run.
 

Scalability Issues

Sentiment score
7.5
IBM Engineering Test Management scales smoothly for large organizations with thousands of users and test cases, including automated ones.
Sentiment score
7.6
OpenText ALM/Quality Center supports large user bases and diverse projects efficiently, despite occasional license and performance issues.
 

Setup Cost

No sentiment score available
<p>IBM Engineering Test Management provides robust features and customization with flexible pricing, ideal for large enterprises needing comprehensive test management.</p>
No sentiment score available
OpenText ALM/Quality Center's high costs make it challenging for smaller companies, promoting a shift to cheaper or open-source options.
 

Stability Issues

No sentiment score available
IBM Engineering Test Management is reliable and stable, with good performance but occasionally impacted by server configuration and database space issues.
Sentiment score
8.9
OpenText ALM/Quality Center is stable with occasional issues; patching and updates enhance performance and minimize downtime.
 

Valuable Features

Sentiment score
8.5
IBM Engineering Test Management is praised for fast, reliable customizable workflows, and robust integrations, particularly in testing and tracking functionality.
Sentiment score
8.0
OpenText ALM/Quality Center offers robust traceability, integration, and scalability for efficient project oversight, test management, and defect tracking.
It is beneficial for managing testing data and has integration with Excel.
 

Categories and Ranking

IBM Engineering Test Manage...
Ranking in Test Management Tools
8th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Load Testing Tools (15th)
OpenText ALM / Quality Center
Ranking in Test Management Tools
1st
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
204
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 2.9%, up from 2.9% compared to the previous year. The mindshare of OpenText ALM / Quality Center is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

HZ
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
15%
Financial Services Firm
15%
Computer Software Company
13%
Educational Organization
62%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Rational Quality Manager?
The one feature that has not allowed us to switch to any other solution is the integration with functional testing.
What needs improvement with IBM Rational Quality Manager?
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then pu...
What is your primary use case for IBM Rational Quality Manager?
We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the test results, which will be saved in RQM. So that is how we are using the too...
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The cost is a bit high and this could be improved as there are new players with better pricing.
What needs improvement with Micro Focus ALM Quality Center?
Costing is an area that needs improvement. It is a bit on the higher side and can be managed better as there are new players with better pricing. Aside from this, there are no other challenges and ...
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Learn More

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Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about IBM Engineering Test Management vs. OpenText ALM / Quality Center and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.