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Sales Director at Jordan Business Systems
Real User
Top 5Leaderboard
Developing the integration is simple and integrates well with other solutions
Pros and Cons
  • "The system's stability is the most valuable feature."
  • "Recently, there was a lot of instability when selecting the solution they needed for testing."

What is our primary use case?

We use external integration with other entities and solutions outside of the enterprise.

What is most valuable?

The system's stability is the most valuable feature. Developing the integration is simple.

What needs improvement?

Recently, there was a lot of instability when selecting the solution they needed for testing. They said that the last one was the one that they enrolled. It's good, and it has good features. Nevertheless, I haven't tried to get it.

For how long have I used the solution?

I have been using IBM Integration Bus for ten years. 

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What do I think about the stability of the solution?

The solution has been working since 2014. 

What do I think about the scalability of the solution?

The scalability is a ten out of ten. Other competitors need to fix their solutions.

Which solution did I use previously and why did I switch?

The solution's stability is ready to meet any business requirements you need. You can scale downtime, and you can have a container license that you can use with the product for free. This provides an advantage because with competitors, you would need to buy a container license.

They used to have traditional deployment nodes. Now it should be considered, but the customer needs to pay for the platform's cluster. With IBM, you have the Veritas and OpenShift licenses for three Autologics Veritas. 

How was the initial setup?

The setup depends on the environment because this solution can fail when being fused. So it depends on the implementation. 

The containerization and the mobility of the setup for the personalization is implemented on top of the chip's head which comes for free with the product. Most of the middleware comes with a containerization option and deployment portal.

It needs more time to implement and set up the clusters for the data feature. When you implement it, it gives you host availability to expand and add more resources without the system interaction. There are two days of extra optimization for the cluster and it is very responsive. It gives you more scalability when the system is integrated. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable considering the features we receive.

IBM Bus can't compete with other competitors. For Bus, you are banking on an enterprise solution. This is a lot of small and open-source software. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mansoor Ivanovic Mohammed - PeerSpot reviewer
CDO - Data & AI at BDC
Real User
Flexible integration, application scaling, and helpful support
Pros and Cons
  • "The most valuable features of the IBM Integration Bus are the flexibility to easily integrate with other solutions, such as SAP or any other vendors."
  • "The cloud deployment of the IBM Integration Bus should be made easier."

What is most valuable?

The most valuable features of the IBM Integration Bus are the flexibility to easily integrate with other solutions, such as SAP or any other vendors.

What needs improvement?

The cloud deployment of the IBM Integration Bus should be made easier.

For how long have I used the solution?

I have been using IBM Integration Bus for approximately six years.

What do I think about the stability of the solution?

IBM Integration Bus is stable. We have a lot of infrastructure running on it, and it has worked well. We have many application integrations that we used it for, and we did not have that many issues.

What do I think about the scalability of the solution?

The scalability of the IBM Integration Bus is good because it can scale within the application. The whole application installation has some scalability, not only the server. It's easy to scale.

We have approximately 20 developers using this solution and we do not plan to increase the usage.

How are customer service and support?

I have used the support from IBM and they have a ticket priority system. For example, they assign priority to the ticket, such as P1, P2, and P3. P1 is the highest priority and P3 is the lowest. When we are assigned a P1 priority we have someone contact us directly from IBM.

I rate the support from IBM Integration Bus four out of five.

How was the initial setup?

IBM Integration Bus's initial setup is straightforward. They made it really simple to install everything. The process only took a few minutes.

What about the implementation team?

We did the implementation of the IBM Integration Bus in-house. We have two people for the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

IBM Integration Bus solution is expensive and this is one of the reasons we are looking for an alternative, such as MuleSoft.

There are some additional pieces of software we need to purchase to do certain kinds of integrations, this should be included and we should not have to pay extra.

What other advice do I have?

My advice to others is this is a great solution if you can afford it.

I rate IBM Integration Bus an eight out of ten.

We are currently looking at other vendors, such as MuleSoft, to see what their offerings are.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Integration Bus
March 2025
Learn what your peers think about IBM Integration Bus. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Bulent Yucesoy - PeerSpot reviewer
Senior unix middleware architect at Garanti Teknoloji
Real User
Top 20
A stable solution that can be used for document conversions
Pros and Cons
  • "We use IBM Integration Bus for document conversions."
  • "We decided to move away from IBM Integration Bus for IT technical refreshments."

What is most valuable?

We use IBM Integration Bus for document conversions.

What needs improvement?

We decided to move away from IBM Integration Bus for IT technical refreshments.

For how long have I used the solution?

I have been using IBM Integration Bus for ten years.

What do I think about the stability of the solution?

IBM Integration Bus is a stable solution.

I rate IBM Integration Bus a nine out of ten for stability.

What do I think about the scalability of the solution?

IBM Integration Bus is a scalable solution.

I rate IBM Integration Bus an eight or nine out of ten for scalability.

How are customer service and support?

I rate the solution’s technical support an eight or nine out of ten.

What other advice do I have?

Overall, I rate IBM Integration Bus a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Banking Application Customization and Reporting at a financial services firm with 10,001+ employees
Real User
Good integration capabilities with an easy-to-learn language but is very expensive
Pros and Cons
  • "The stability is mostly pretty good."
  • "Today, the IBM business rule engine, the DataPower is outside the Enterprise Service Bus. It's sold as a different feature or application. If it could be integrated, then it's able to handle a lot more of what we are doing now rather than just have a stateless ESB that you can't do much on, and a set of normal business rules."

What is our primary use case?

We primarily use the solution for integrations of traffic between internal applications, communications, and transactions between various internal applications. We also use it for integration with various external parties.

How has it helped my organization?

Before we implemented IBM to integrate with other external parties, we had buckets of applications to build, and maintenance was difficult, as was support. On top of that, integration wasn't well controlled and managed. Right now, post-implementation of IBM ESB, we have a better structure. We have better teams in development and response to customers. We have an application that is centrally managed and monitored. We have better SOA experience in our development process.

What is most valuable?

The feature we find most useful is the ease of development.

It provides a variable within our application it can easily be used across various applications. 

ESQ is very robust and easy to learn. That's the language the solution is based on. 

The solution can scale.

The stability is mostly pretty good.

What needs improvement?

There are experiences we have on the application, such as latency issues. There are no inherent components for you to throttle and measure the velocity of transactions. For that, you have to get a separate application and set up more robust rules. Then, you can handle API throttling and a number of business logic and rules. You need to implement DataPower, in order to have this. It should have been integrated into a single application rather than having to deal with various applications and components. It would be nice if everything could be packaged under one solution.

Today, the IBM business rule engine, the DataPower is outside the Enterprise Service Bus. It's sold as a different feature or application. If it could be integrated, then it's able to handle a lot more of what we are doing now rather than just have a stateless ESB that you can't do much on, and a set of normal business rules.

If you have the business rule engine that can help us measure velocity, throttle, monetization, et cetera, within the ESB, it would be better than it is now. There won't be any need for one to start looking out for any possible change in the near future.

The initial setup is a bit complex. 

This is a very expensive product.

For how long have I used the solution?

We've been using the solution for more than five years at this point. 

What do I think about the stability of the solution?

There is some latency and slowness in the application. At times, we have to restart the server, and there are some errors we can't handle. We send those to IBM. It's relatively stable, however, periodically, we have problems, which is why we have to get IBM to help us resolve them. That said, I would describe the product as stable.

What do I think about the scalability of the solution?

In terms of extensibility to other applications after development, it's highly extensible. The solution can scale. 

We have developers, who develop various integration requirements, and we have support. Outside that, we don't have physical users using it. There are about 10 developers in all, that handle various requirements that come along. The support unit is about five people and they are handling the support.

How are customer service and technical support?

We don't deal with IBM directly. There's a local partner of IBM that assists us. We only have a direct relationship with IBM, when the local partner cannot handle a problem. Our contract is designed with IBM in such a way that we have to go through their local partner. In terms of responsiveness, the local partner is good. I wouldn't say excellent, however, they are good in response time. In terms of timeline for issue resolution, TAT for issue resolution, they are fair.

Which solution did I use previously and why did I switch?

Before we went to IBM, we didn't use a different solution, however, we checked in our industry and we checked how people felt about Microsoft middleware, and they didn't have a good experience. It's not robust, the support wasn't strong, et cetera. Therefore, we chose IBM. We were swayed by how other organizations, including banks in Nigeria, were mostly seeing success with IBM.

We are using WSO2 for some applications, however, we do not rely on it completely as it is open-source and if we run into issues we cannot rely on help from any support.

How was the initial setup?

Setting up the solution is not straightforward. It's difficult and complex. We needed assistance in order to manage the process properly. It's not something you can just pick up, and then, run on your own. You need help from a partner, which involves additional costs.

What about the implementation team?

We didn't do it alone. We worked with IBM, and then, IBM nominated a local partner in Nigeria that worked with us to set this up.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. 

Which other solutions did I evaluate?

We looked at another solution called WSO2. It is a lot easier to set up. It's easier to use, and it's less expensive. However, the challenge we have with that, is that the support is lacking as it is an open-source application. The support is not so strong. That's the only reservation we had for that. Outside that, we are also using it for some other applications as well.

The prominent other contenders were WebLogic from Oracle, and whatever was provided by Microsoft. Among the three then, IBM came out on top in our assessment and rating. However, with the benefit of the insights we now have, if we were to do the same process again, over five years, WSO2 has done so well, and some other middleware is also doing well. Likely we would not choose IBM if we had to choose again.

What other advice do I have?

We are customers and end-users.

I'd rate the solution around a seven out of ten.

I would advise companies to evaluate and consider the options and whether they make sense vis-a-vis the benefit they hope to derive is worth the while. IBM is not cheap. They need to consider costs and make sure they have internal resources available to them. Those using the solution need to be well trained. Otherwise, the company will end up depending on third parties for everything, and that will drive up the costs further. 

I'd also suggest companies implement such a solution early. Load balancing is very critical in our experience. We didn't implement load balancing immediately, and that affected us. As a company is implementing, it should consider load balancing. Rather than invest on the on-prem, a company should consider the cloud. We did on IBM Unix servers on-prem, and that's pretty expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT architect at Primark
Real User
An integration solution with a useful real-time integration feature, but the price could be better
Pros and Cons
  • "like the API lead integration, which is more focused, and I also like real-time integration."
  • "The price could be better. It would also be better if they simplified the code."

What is our primary use case?

We work with multiple customers, and this is one of the tools we use to help them with integration.

What is most valuable?

I like the API lead integration, which is more focused, and I also like real-time integration.

What needs improvement?

The price could be better. It would also be better if they simplified the code.

For how long have I used the solution?

I have been using IBM Integration Bus for more than 15 years.

What do I think about the stability of the solution?

IBM Integration Bus is a stable solution.

On a scale from one ten, I would give stability a nine.

What do I think about the scalability of the solution?

IBM Integration Bus is a scalable solution. We have about 1000 users and 30 applications.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

IBM's technical support is pretty good. They are very quick to respond once we raise a PMR with them.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. We already have a CI/CD pipeline in place. We just have to create the images, and then automation takes over and deploys it quickly.

On a scale from one to ten, I would give the initial setup a nine.

What about the implementation team?

We deployed this solution. We have two to three people who do this.

What's my experience with pricing, setup cost, and licensing?

IBM Integration Bus is expensive. There are cheaper products in the marketplace.

On a scale from one to ten, I would give the pricing a two. 

What other advice do I have?

I would recommend this product as it's an IBM product. However, it all depends on the use case. If it's heavy machine-based transactions, I recommend IBM Integration Bus. But if it's API-based, I would recommend another solution.

On a scale from one to ten, I would give IBM Integration Bus a six.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Nagah - PeerSpot reviewer
Senior Software Engineer at Giza Systems
Real User
Top 5
A strong and scalable solution that can be deployed easily
Pros and Cons
  • "IBM Integration Bus is a very strong tool."
  • "We have to stop the integration server to start the debugging process."

What is our primary use case?

We used the solution for opening new accounts for a banking system. Our client used some old techniques and didn’t have an integration layer. I created an account opening application for our client.

What is most valuable?

IBM Integration Bus is a very strong tool. It helps in integrating the front-end and back-end systems.

What needs improvement?

We have to stop the integration server to start the debugging process. The debugging mechanism of other products is better than that of IBM.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

I did not face any issues with the solution’s stability.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is easy, but the database is quite heavy for the local DC. It was also a little bit complex to connect to some databases.

What about the implementation team?

The deployment of the solution is very easy. We just add the integration server and drag and drop the services to the integration server. We deployed the solution in-house. We do not face any trouble in the maintenance of the product.

What other advice do I have?

I am a system integrator. In Software AG, debugging does not intervene with any other process. I also use Software AG webMethods and TIBCO. Software AG webMethods is the best product because it is very easy to develop and flexible. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Avinash-Arepaka - PeerSpot reviewer
Technical Lead at a computer software company with 5,001-10,000 employees
Real User
Top 10
An excellent solution for transformation and routing with a responsive support team
Pros and Cons
  • "The features I have found most valuable in this solution are transformation and routing."
  • "The product does not provide API management."

What is our primary use case?

The product helps us develop integration applications. It also enables communication between applications from different environments.

What is most valuable?

The features I have found most valuable in this solution are transformation and routing.

What needs improvement?

IBM Integration Bus doesn’t provide some features that MuleSoft provides. These features should be added to the solution.

The product does not provide API management. We have to use a separate tool called API Connect for our needs. It would be good if IBM could combine these tools.

For how long have I used the solution?

I have been using the solution for the past nine years.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The people in our organization who faced scalability issues deployed the product on the cloud, where they could make it scalable. I rate the scalability an eight out of ten.

How are customer service and support?

I have spoken with the support team about a couple of issues. They were really helpful, and the response was very fast.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. We did not face any challenges.

What about the implementation team?

It took us a couple of minutes to deploy the product. We deployed the solution with our in-house team. A team of two to three administrators usually monitors the product in the production environment.

What other advice do I have?

I am using the latest version of the solution. We use Jenkins to deploy the applications we build on IBM Integration Bus. My organization is one of the largest IT service providers, with hundreds of customers across the globe.

We depend on IBM for patches when there are some issues in the production environment. I am a developer, and I work in solution development. I have worked with multiple organizations for multiple accounts. I would recommend the solution to others. IBM Integration Bus is a leading product.

Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AvinashArepaka - PeerSpot reviewer
Technical Lead at a tech services company with 1,001-5,000 employees
Real User
Helps in integrating different applications from different platforms and has all the required features
Pros and Cons
  • "We can have multiple endpoints, and we can integrate different applications from different platforms. In a large-scale enterprise setup, it becomes so easy to establish communication between applications. You can connect an application to other applications, other legacy applications, and databases. You can also connect with those applications that are in the cloud. You can connect with other well-known applications, such as Salesforce, SAP, and Workday, by using IBM Integration Bus."
  • "It provides all the features that are required for day-to-day work. So far, I haven't seen any major issues that impact our work. I have been told that IBM App Connect Enterprise, which is the next version of IIB, is really good. It is better than IIB, and it gives you more coverage in terms of application integration."

What is our primary use case?

We use IBM Integration Bus for application integration. For example, when application A needs to communicate with application B, if Application A is sending the message data in XML format but application B understands the data in JSON format, there needs to be a tool that helps to transform the message data and route the data from one endpoint to another. In such a use case, we use IBM Integration Bus.

I'm working on version 10.0.0.12 of IIB, but we will be migrating the project that I'm currently working on to IBM App Connect Enterprise. It will most probably happen in the summer of this year.

It is deployed on-premises. After the migration to IBM App Connect Enterprise, we're planning to migrate to the cloud from on-premises.

How has it helped my organization?

In our project, we are using IBM Integration Bus for doing the payments. We have developed some applications in IBM Integration Bus that help with payment transactions from one client to another.

What is most valuable?

We can have multiple endpoints, and we can integrate different applications from different platforms. In a large-scale enterprise setup, it becomes so easy to establish communication between applications. You can connect an application to other applications, other legacy applications, and databases. You can also connect with those applications that are in the cloud.  You can connect with other well-known applications, such as Salesforce, SAP, and Workday, by using IBM Integration Bus.

What needs improvement?

It provides all the features that are required for day-to-day work. So far, I haven't seen any major issues that impact our work. I have been told that IBM App Connect Enterprise, which is the next version of IIB, is really good. It is better than IIB, and it gives you more coverage in terms of application integration.

For how long have I used the solution?

I have been working with this solution for seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

You can scale the product depending upon the flux of data into your application.

How are customer service and support?

It depends upon the issue we are working on. I would rate them a four out of five.

How was the initial setup?

Its initial setup was not that tough or challenging. We could easily do the setup without any challenges.

What about the implementation team?

Usually, we have the support team of a project. The support team takes care of such installations.

Its maintenance is easy. It doesn't take a lot of effort to maintain the product. The Infra team usually does some patching of the environment, but we haven't seen any outage of our application that impacts the business in real-time.

What other advice do I have?

It is a really good product to use if there are lots of applications that need to be integrated in your enterprise. It is a very good solution for enterprise application integration and exposing your product's features to the external client through APIs. 

I have worked with other tools related to IIB, such as API Gateway and API configuration tools, in the past. They do provide a very good solution for your business if you are planning to expose your business assets by creating APIs. You can develop an API in IIB and configure it in API Connect. You can have that gateway on top of the solution. This is another feature you can leverage using IIB.

Based on my experience with this product, I would rate it an eight out of 10. This reduction of two points doesn't mean that it is not as good as other products.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.