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Avinash_Arepaka - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Real User
Jan 18, 2024
Reliable and feature-rich solution for seamless enterprise application integration with user-friendly graphical development environment, extensive connectivity options, and robust scalability
Pros and Cons
  • "It can be implemented as an enterprise service bus to seamlessly connect all applications within your enterprise."
  • "It would be beneficial for it to function more as an iPaaS, with the runtime available in the cloud, potentially on platforms like AWS, Azure, or Google Cloud."

What is our primary use case?

Typically, when engaging in application integration, especially when receiving data through an integration gateway, the common practice involves routing or transforming the message. This process aims to enrich the data before forwarding it to other downstream systems, and we utilize IBM Integration Bus for it.

How has it helped my organization?

It offers easy adaptability, allowing for seamless modifications. With versatile nodes, it facilitates effortless connections with other integration components. The platform supports diverse functionalities such as making web service calls, conducting file transfers, and interacting with databases. Additionally, it accommodates synchronous communication, addressing a variety of technical implementation needs. It effectively replaces the effort involved in such coding tasks.

What is most valuable?

It can be implemented as an enterprise service bus to seamlessly connect all applications within your enterprise. This tool serves as a bridge, ensuring a smooth flow of data across all applications, regardless of their formats or communication protocols. By leveraging its features, you can efficiently manage and facilitate communication between various applications in your enterprise ecosystem.

What needs improvement?

It would be beneficial for it to function more as an iPaaS, with the runtime available in the cloud, potentially on platforms like AWS, Azure, or Google Cloud. This approach enables broader accessibility, allowing more users to leverage the service.

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For how long have I used the solution?

I have been using it for more than nine years.

What do I think about the stability of the solution?

It exhibits high stability, consistently performing well in the majority of environments. Any disruptions typically arise only when there are issues with the underlying infrastructure supporting the Integration Bus.

What do I think about the scalability of the solution?

While I can't provide specific user numbers, we have numerous clients across the globe who rely on IBM Integration Bus to meet their business needs. If you aim to enhance the scalability of your integration application developed in IBM Integration Bus, there are specific options and features you can utilize. This enables you to scale up your applications effectively, allowing them to handle a higher volume of requests from various sources.

How are customer service and support?

I am confident that we would receive a prompt response from IBM whenever we encounter any technical issues or require technical support.

How was the initial setup?

The initial setup was relatively straightforward and not overly challenging. Establishing the required environment to run the IBM Integration Bus was a simple process. All that was needed was some server space to install and bring up the runtime environment.

What about the implementation team?

A common practice is the implementation of CI, CD, and DevOps tools. These tools automate the deployment process seamlessly. Whenever code changes are made and pushed, the configured DevOps tools take over, ensuring an automated deployment without the need for manual intervention. This streamlined approach enhances efficiency and minimizes manual efforts during the deployment phase. Maintenance for IBM Integration Bus is well-established. As part of routine maintenance, regular fixes are provided for the product, contributing to the overall stability. Daily monitoring of IBM Integration Bus objects is a crucial aspect of maintenance. We maintain a dedicated team that monitors these objects 24/7, both on-site and offshore. This continuous vigilance ensures that any potential issues are promptly identified and addressed, minimizing any impact on business operations.

What other advice do I have?

I find it to be a highly regarded solution. If you are considering the implementation of an Enterprise Service Bus, this product emerges as a robust and effective solution for your business needs. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Principal Architect and Advisor at Synechron
Real User
Aug 25, 2023
Has efficient technical support services, but the connectors need to compatible with specific domains
Pros and Cons
  • "The product helps efficiently work with different connectors from different back-end systems."
  • "They should add connectors to banking applications and other specific industries."

What is our primary use case?

We use IBM Integration Bus within a finance domain.

What is most valuable?

The product helps efficiently work with different connectors from different back-end systems.

What needs improvement?

IBM Integration Bus needs to be more compatible with stable connectors for specific domains. For instance, it has two protocols: ISO 8583, a legacy protocol, and ISO 2022, which works on XML for the finance sector. Similarly, they should add connectors to banking applications and other specific industries.

For how long have I used the solution?

We have been using IBM Integration Bus for ten years.

What do I think about the stability of the solution?

Being in the market for quite some years, IBM is a very stable and mature product. I rate its stability a seven out of ten.

How are customer service and support?

The technical support services are good.

How was the initial setup?

Primarily, our customers have the product deployed on-premises to follow protocols. Some customers deploy on private clouds as well. The product’s installation and configuration process is straightforward. It takes six months to two years, depending on the complexity of specific requirements.

What other advice do I have?

I rate IBM Integration Bus a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
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IBM Integration Bus Developer at Telecom Egypt
Real User
Aug 29, 2022
Great stability, stream lined convergence of other products, and works well with critical projects, but the performance needs to be enhanced
Pros and Cons
  • "The most valuable thing is the loose coupling and making the change in only one stack of the ESB layer or the middleware layer."
  • "The performance needs to be enhanced when working with the Toolkit."

What is our primary use case?

It is used for the banking domain and telco. We use it for integration between vendors from core banking and the other channels, for example, buyers, CRM and codes.

What is most valuable?

The most valuable thing is the loose coupling and making the change in only one stack of the ESB layer or the middleware layer. This helps in big projects and when we have multiple channels calling back at the same time.

What needs improvement?

The Toolkit itself is based on Eclipse and Java, and it does not respond sometimes. When we are working on the Toolkit using or working on our PCs or remote desktop the program has issues with performance. The performance needs to be enhanced. More labs for developers who want to learn about this technology for trial. They may provide a trial version of App Connect or Toolkit to try it for themselves.

For how long have I used the solution?

I have been using IBM Integration Bus for the past five years.

What do I think about the stability of the solution?

It is very stable and used by very large companies and banking in EMEA, or in Egypt and the Middle East. It is used in very stable projects and critical ones that have payment transactions, like wallets or through transactions, and internet banking.

What do I think about the scalability of the solution?

It is very scalable.  We have twenty different developer and administrator teams working with it.

How are customer service and support?

If we have to fix an installation or other support needed, an administrator opens a ticket with IBM and they support it, especially if it is in the license agreement with them. But, I am a developer, not related to technical support. From the community side, I would rate technical support a seven out of ten because IBM documentation is available over the internet and on other websites.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and takes about one minute to deploy

What's my experience with pricing, setup cost, and licensing?

We have the enterprise edition, and it is licensed yearly. I do not know what the cost is.

What other advice do I have?

They can converge other products, ESB, or SOAR architecture. I may recommend IBM as a solution tool for a business if they are looking for a stable environment. They will find support on the community forum. I would rate IBM Integration Bus a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group CEO at Mmusi Group
Real User
Mar 7, 2022
Flexible, highly stable, quick technical support
Pros and Cons
  • "The most valuable features of the IBM Integration Bus are flexibility. It's also an alternative for integrating it with other projects, which we are not ready at this time to do, such as switching to tunnels. The tunnels would be used with other partners to make sure everything is secured."
  • "IBM Integration Bus could improve by having a more lightweight installation. Additionally, automation could improve."

What is our primary use case?

IBM Integration Bus can be deployed in many ways, such as on-premise, cloud, and hybrid. 

The current customer that we have wants to have a hybrid deployment. We're investigating how they can manage to do it. For the hybrid deployment, they will have an instance running in a docker image, or in an Amazon AWS. The heavy operations will be done by the on-premise version. Which is what we currently have.

What is most valuable?

The most valuable features of the IBM Integration Bus are flexibility. It's also an alternative for integrating it with other projects, which we are not ready at this time to do, such as switching to tunnels. The tunnels would be used with other partners to make sure everything is secured.

What needs improvement?

IBM Integration Bus could improve by having a more lightweight installation. Additionally, automation could improve.

For how long have I used the solution?

I have been using IBM Integration Bus for approximately 13 years.

What do I think about the stability of the solution?

IBM Integration Bus is highly stable.

What do I think about the scalability of the solution?

We have approximately four clients using this solution.

How are customer service and support?

The technical support is very good, they have a fast response.

How was the initial setup?

The installation of the IBM Integration Bus was straightforward. The time frame that it takes for the deployment depends on the environment the customer has. 

What's my experience with pricing, setup cost, and licensing?

The licensing model of IBM Integration Bus is good. It's a yearly subscription. However, the price is depending on the model that you choose. If it's a Cloud version, then you can pay per month or you can pay it annually upfront. There are three-year options available, but it depends on what deployment you have.

As more people are moving operations toward the Cloud. The Clouds are offering subscriptions. They will charge you based on what they're processing. Whereas the on-premise version, the vendors offer a perpetual license. It doesn't have those limitations that the subscriptions models have for the number of transactions. What most of the vendors are doing is they will more or less charge you for a small, medium, or large package based on the number of transactions and they will bill your account.

What other advice do I have?

IBM Integration Bus is a very good solution and they have come a long way with improvements over the years.

I rate IBM Integration Bus a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior J2EE Developer at DataServe
Real User
Top 20
May 29, 2024
Used internally to integrate isolated solutions and manage traffic overload
Pros and Cons
  • "The Aspera feature for high-speed transfer is highly effective."
  • "I believe there is room for improvement in the pricing structure to make it more accessible."

What is our primary use case?

We use IBM Integration Bus with IBM DataPower for IT integration. It’s the most used and essential component. For data security and governance, we use it with HiSphere. It’s also integrated with Outlook for handling video files.

What is most valuable?

The Aspera feature for high-speed transfer is highly effective. For DataPower, we use it to export our servers and integrate with government sectors. It's also used internally to integrate isolated solutions and manage traffic overload.

What needs improvement?

IBM Integration Bus is a reliable solution that helps us handle performance challenges effectively. However, I believe there is room for improvement in the pricing structure to make it more accessible. As far as IBM Integration Bus is considered for other organizations, it has strong performance capabilities and integration features.

For how long have I used the solution?

I have been using IBM Integration Bus for two years.

What do I think about the stability of the solution?

Integration Bus is quite stable, I would rate it at eight out of ten.

What do I think about the scalability of the solution?

In terms of scalability, it's a solid ten. IBM's technical support is good, I'd rate it at an eight.    

How was the initial setup?

The installation was manageable, although it required specific skills in the Open-Sec environment. It took us about two weeks to install and configure everything, depending on the environment complexity and the number of servers. Currently, around thirteen technical users are working with IBM Integration Bus in our organization.

What other advice do I have?

Overall, I recommend IBM Integration Bus with a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Integration Architect at a consultancy with 1-10 employees
Real User
Top 5
Mar 26, 2024
Has good message queue connector features
Pros and Cons
  • "The message queue, like, message queue connectors. Then they have a built in connectors for most of the systems, like SAP, oracle database, and this Civil connector is there. Of course, we have this SQL database connector So those built in connectors are there. For the almost most of the systems, we have built in connectors. And second thing is that it is a stateless Integration, so it doesn't maintain a state of the integration. Bus the Stitches Integration makes it very fast."
  • "The message queue connectors are the most valuable feature. They have built-in connectors for most of the systems, like SAP and Oracle Database."
  • "The password settings need improvement."

What is our primary use case?

I worked with Integration Bus for a UK-based insurance client and banking domain client. Our main use cases are for integrating different systems. We were involved in integrating their master data management domain.

What is most valuable?

The message queue connectors are the most valuable feature. They have built-in connectors for most of the systems, like SAP and Oracle Database.

What needs improvement?

The password settings need improvement. 

For how long have I used the solution?

I have been using Integration Bus for five years. 

What do I think about the stability of the solution?

The solution is highly stable. 

What do I think about the scalability of the solution?

The scalability is very high. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is high. 

What other advice do I have?

Overall, I would rate the product a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Younus Ahmed Khan - PeerSpot reviewer
Integration Developer at Systems Limited
Real User
Sep 4, 2023
A solution that is easy to use and implement

What is our primary use case?

Whenever we want to secure our data, we connect to IBM Integration Bus, and they use that for security.

What is most valuable?

One very good feature is the UI, and it's easy to understand how to implement the tool.

What needs improvement?

The configuration could be improved. If you build an option in the toolkit, such as a health configuration, we should load the command and configure it. We should then just run checks, and the configuration should be completed.

For how long have I used the solution?

I've been working with the solution for almost five years.

What do I think about the stability of the solution?

The solution is stable. I rate the solution's stability a five to six out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate the scalability a five to six out of ten.

How was the initial setup?

The initial setup is easy. If the customer requires any API on any server, it should take a maximum of five to six seconds to deploy.

What other advice do I have?

The solution is easy to understand, and it's a good tool for development and security. I rate IBM Integration Bus a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Henok Tsegaye - PeerSpot reviewer
BDM/Chief Information Officer at Afcor PLC
Real User
Top 5Leaderboard
Sep 2, 2023
A digital payment solution with Cloud Pak for Integration feature
Pros and Cons
  • "The Cloud Pak for Integration is a useful feature."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use the solution for a digital payment system.

What is most valuable?

The Cloud Pak for Integration is a useful feature.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using IBM Integration Bus for five years. We are the solution provider.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable. There are four customers using this solution.

How was the initial setup?

The initial setup is not complex, but you should have a good understanding of programming. Installation depends on the project. For some projects with a limited interface, it takes two to three months, but for a bigger and complex one, installation can take up to six months.

In banks, it is deployed on both Cloud and On-premise.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free IBM Integration Bus Report and get advice and tips from experienced pros sharing their opinions.