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Technical Support Engineer at a tech services company with 51-200 employees
Real User
It protects the data behind our switches
Pros and Cons
  • "It integrates well with Fortinet and Palo Alto."
  • "It uses many applications, like antivirus blocking and web filtering."
  • "The high availability of the application is good."
  • "It protects the data behind our switches."
  • "Juniper needs to focus more on their perimeter firewalls."
  • "The GUI needs to be easier to handle."
  • "I would like to see endpoint control and endpoint testing security."

What is our primary use case?

We use it as a perimeter firewall, data center firewall, and as VPN concentrators for some companies. It protects the data behind our switches. Our company provides the switches, like the EX-Series. 

We are an elite partners for Juniper. We use the firewall for data protection.

How has it helped my organization?

It has a high security implementation.

What is most valuable?

It integrates well with Fortinet and Palo Alto.

It uses many applications, like antivirus blocking and web filtering. Also, defining routing on it is very easy along with netting. The high availability of the application is good. We use the IDS and IPsec VPN features.

What needs improvement?

I would like to see endpoint control and endpoint testing security.

The GUI needs to be easier to handle.

Buyer's Guide
Juniper SRX Series Firewall
March 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good team for technical support. They help us a lot, then we will find the solution in the upgraded version of software of unit. 

Which solution did I use previously and why did I switch?

I think there was a problem before I came to the company with Cisco and their firewall, so they decided to switch to Juniper.

How was the initial setup?

It is more complex than other vendors, but we have gotten used to it. So, we find it easy to implement and deploy.

What's my experience with pricing, setup cost, and licensing?

It has a low price.

Which other solutions did I evaluate?

We are also using Fortinet and have a partnership with Palo Alto. In addition, we are looking into a partnership with Citrix.

Cisco and FortiGate were on original shortlist.

What other advice do I have?

They can use the Juniper SRX as a data center firewall. Juniper needs to focus more on their perimeter firewalls.

Our most important criteria is to look for 24-hour support, prices, partnerships, and what they offer to partners. Also, we want to know if the product can function with Juniper.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1605843 - PeerSpot reviewer
IT System Engineer at a computer software company with 201-500 employees
Real User
A stable high-performance network security solution that's easy to use
Pros and Cons
  • "I like that Juniper SRX is easy to use, scalable, and stable with good performance."
  • "In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console."

What is our primary use case?

We use Juniper SRX to create VPN tunnels to the data center.

What is most valuable?

I like that Juniper SRX is easy to use, scalable, and stable with good performance.

What needs improvement?

In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console.

For how long have I used the solution?

We have been using Juniper SRX for about five years.

What do I think about the stability of the solution?

Juniper SRX is a stable solution that performs well.

What do I think about the scalability of the solution?

Juniper SRX is a scalable solution.

How are customer service and technical support?

Technical support is brilliant, but I guess you have to pay for it.

How was the initial setup?

The initial setup was straightforward. The time it takes to implement this solution depends on the complexity of the configuration.

What about the implementation team?

We implemented this solution by ourselves.

What's my experience with pricing, setup cost, and licensing?

In general, their price definitely couldn't be cheaper. 

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give Juniper SRX a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
March 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
reviewer1507461 - PeerSpot reviewer
Freelancer at a non-tech company with self employed
Real User
Good for medium sized networks but the UI needs improvement
Pros and Cons
  • "The scalability is fine."
  • "Juniper SRX's UI is very bad."

What is our primary use case?

We use it to deploy the firewall.

Sometimes we use the newer version, sometimes the older version. It depends.

What is most valuable?

In terms of valuable features, Juniper firewall filtering is good.

What needs improvement?

Juniper SRX's UI is very bad. We have to use CLA all of the time and Sky ATP.

If I compare Fortinet with SRX, particularly for filtering websites and email addresses, SRX is very very difficult.

For how long have I used the solution?

I have been using Juniper SRX for the last five to six years.

What do I think about the stability of the solution?

It is good for a medium sized network. It depends how it is deployed.

If you look at the Gartner rating, Juniper is not among the top rankers.

What do I think about the scalability of the solution?

The scalability is fine.

How are customer service and technical support?

Since COVID, the tech support is not much good. You have to wait a long time. For example, if you open up a case, you don't know how much time it will be before they come and if the person opening the ticket is even experienced.

How was the initial setup?

Because I have been using Juniper for five years, for me the setup is not hard. But compared to FortiGate it is much more difficult for new users.

What's my experience with pricing, setup cost, and licensing?

It is on a subscription basis, mostly yearly. It totally depends on the customer. The customer gets a discount on the hardware.

What other advice do I have?

On a scale of one to ten, I would give Juniper SRX a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1249719 - PeerSpot reviewer
Owner & CEO at a comms service provider with 1-10 employees
Real User
Straightforward to setup, reliable, and scalable, with perfect technical support
Pros and Cons
  • "Technical support is perfect."
  • "The user interface and the GUI need improvement."

What is our primary use case?

The primary use case of this solution is as a firewall and a security gateway. 

What is most valuable?

The most valuable feature is the support.

What needs improvement?

The user interface and the GUI need improvement.

In the next release, I would like to see mobile support.

For how long have I used the solution?

I have been using Juniper SRX for ten years.

We are using various versions.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Juniper SRX is scalable.

We have 10 users in our organization.

How are customer service and technical support?

Technical support is perfect.

Which solution did I use previously and why did I switch?

We have not used another product previously.

How was the initial setup?

The initial setup is straightforward and it took three hours to deploy.

Juniper SRX does not require a lot of maintenance.

What about the implementation team?

We did not implement it ourselves. We had help from technical support.

What other advice do I have?

We plan to continue the usage of this program in the future.

This is a product that I can recommend to others who are planning to implement it.

I would rate Juniper SRX a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at icraft
User
Easy to scale up by attaching more CPU and memory
Pros and Cons
  • "vSRX is easy to deploy to any virtual infrastructure, such as OpenStack, VMware, and even Docker (cSRX)."
  • "It could improve areas which need high performance."

What is our primary use case?

Our primary use is having a virtual appliance vSRX PoC in telco. We tested integration to their Vim, function and performance.

How has it helped my organization?

vSRX's performance is best with less resources, such as CPU and memory. It is easy to scale up by attaching more CPU and memory.

What is most valuable?

vSRX is easy to deploy to any virtual infrastructure, such as OpenStack, VMware, and even Docker (cSRX). It has already been tested with virtual acceleration, such as DPDK, SR-IOV, and PCI-Passthrough.

What needs improvement?

It could improve areas which need high performance. 

For how long have I used the solution?

Still implementing.

What's my experience with pricing, setup cost, and licensing?

Small enterprises or telco have variant licenses, and this licensing model should be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user222999 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Consultant
Routing needs improving, however, it's a straightforward setup.

Valuable Features

  • Traceoptions
  • Commit check
  • Route/IPSEC VPN

Improvements to My Organization

It provides us with easy options for troubleshooting.

Room for Improvement

  • Switching
  • Routing

Use of Solution

I've used them for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

There were limited security zones with each model.

Customer Service and Technical Support

Customer Service:

10/10.

Technical Support:

9/10.

Initial Setup

It's a straightforward setup for us as we have a configuration template.

Other Solutions Considered

It depends on our customers requirements.

Other Advice

Check the customer requirement first.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1348905 - PeerSpot reviewer
Senior Product Manager at a tech services company with 51-200 employees
Reseller
Good performance and stability, and more competitively priced that others
Pros and Cons
  • "Performance is a strong point."
  • "There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product."

What is our primary use case?

We are a distributor and Juniper SRX is one of the products that we work with. The SRX is a service gateway device that serves two main functions. The primary function is as a firewall, and the second is for routing traffic.

It can serve as a branch firewall or data center firewall, as well as a next-generation firewall, based on the license.

What is most valuable?

Juniper SRX has many good features that suit a variety of customer requirements.

Performance is a strong point.

What needs improvement?

There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product.

Technical support could be improved by adding local engineers.

For how long have I used the solution?

I have been working with this product for a few months.

What do I think about the stability of the solution?

The Juniper SRX is very stable. Stability and performance are the strengths of Juniper products.

What do I think about the scalability of the solution?

We have clients of all sizes for this product, from small businesses to service providers. It is very scalable.

How are customer service and technical support?

I would rate the technical support at medium. The support is good, but other vendors have local engineers. This is something that could be improved.

How was the initial setup?

The initial setup is straightforward and very easy. The length of time for deployment depends on the size of the solution.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors, the pricing of this solution is good.

What other advice do I have?

This is a product that I very much recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
PeerSpot user
Professional Services (Security) at Business Management Company
Real User
Easy to implement and use, with better technical support than other solutions
Pros and Cons
  • "The deployment is quite easy and fast."
  • "The GUI needs improvement."

What is most valuable?

The most valuable features in this solution are AppSecure and the IPsec VPN.

What needs improvement?

The solution previously had a Clientless SSL VPN, but it has been removed and I would like access to it again.

The GUI needs improvement. I can work fine with the command line (CLI), but new people would like a better user interface.

I would like to see an SSH VPN in the next release.

For how long have I used the solution?

Almost ten years.

What do I think about the stability of the solution?

I am very satisfied with the stability of this solution.

What do I think about the scalability of the solution?

We have more than one hundred users for this solution. They range from non-technical, Level 1 users, up to administrators, technical support staff, and expert-level users.

How are customer service and technical support?

I am satisfied with their technical support. It is better than what I have experienced with some other solutions.

Which solution did I use previously and why did I switch?

This is the first solution that we implemented.

How was the initial setup?

I find the setup simple, given that I have been using it for ten years. The deployment is quite easy and fast.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is more than other products, but it's stable, and the technical support is better than I have seen with others.

Which other solutions did I evaluate?

The solution was in place before I joined the company, so I am unaware if we evaluated other solutions.

What other advice do I have?

We have found this solution to be easy to implement and easy to use. It is a little more expensive than some products, but it is worth the investment.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.