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reviewer895680 - PeerSpot reviewer
Chief Information Officer at a tech vendor with 51-200 employees
Vendor
Reliable and certified for many security applications
Pros and Cons
  • "One of Juniper SRX's most valuable features is the site-to-site VPN."
  • "I would like to have a better web UI for administration. Juniper could simplify the web UI and make it more compatible with mobile devices."

What is our primary use case?

We primarily use Juniper SRX for two functions: site-to-site VPN and VPN for Easy Connect. The VPN provides security for remote work. We also use it for a firewall.

What is most valuable?

One of Juniper SRX's most valuable features is the site-to-site VPN. 

What needs improvement?

I would like to have a better web UI for administration. Juniper could simplify the web UI and make it more compatible with mobile devices. In particular, I'm thinking about our remote offices, where we don't have dedicated IT personnel. Let's say someone from the office staff was working via smartphone. If the web UI were more compatible with mobile devices, the administration could manage IT support from a team that is not in their location. It would make it simpler for small companies to deploy these devices. I also think the documentation is lacking.

For how long have I used the solution?

I've been using Juniper SRX for seven years.

Buyer's Guide
Juniper SRX Series Firewall
December 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

In terms of stability, I would rate SRX nine out of 10. For performance, we're usually satisfied, so about eight of 10.

What do I think about the scalability of the solution?

This model of SRX we use is not a scalable solution. It's near its maximum capacity for encryption, traffic, and features.

How are customer service and support?

Juniper support was great. When we reported a critical issue, they responded with recommended fixes within four hours.

Regarding customer service, we prefer working with a company that lets us directly purchase their solutions worldwide using something like an internet store, so we don't have to go through partners or dealers. We currently deliver such solutions in many countries, and each country has its local vendor. 

Sometimes we can't rely on this delivery method because we haven't tried it yet in these countries, so it's not reliable to open new offices in foreign countries due to some restrictions, regulations, and price administration for networks. This is a problem. So it would be great if Juniper could deliver equipment that we purchase directly on some internet shop instead of using a local dealer or service center.

How was the initial setup?

Deploying SRX was straightforward because our environment was ready for it. We used our own IT team and deployment took about two weeks. It was a normal step-by-step process. As for maintenance, SRX usually requires software updates and nothing more. We've installed it in a suitable environment in the server room, so it doesn't require a lot of additional maintenance.

What's my experience with pricing, setup cost, and licensing?

I'm not sure we are satisfied fully with the pricetag of Juniper SRX, but we understand why the dealer prices it this way. Still, we are not satisfied when we try to get prices for competitor products. Sometimes, it can be tense like this.

Which other solutions did I evaluate?

When you consider performance, price, and features, maybe Juniper is not so cost-effective compared to other solutions like MikroTik. On the one hand, MikroTik might have better performance and much more features than Juniper. However, Juniper is more reliable and has different approval, certifications, and standard capability features. MikroTik does a lot of the same functions but doesn't have the same certifications. MikroTik is less expensive. The device price of MikroTik is $200 versus $6,000 with SRX. In the end, we chose SRX because it was on a list of solutions approved by our remote parties. One of our customers needed to have this type of VPN to work with our company.

What other advice do I have?

I rate Juniper SRX eight out of 10. I recommend it. There are two vendors — Juniper and Cisco— that we recommend for the production environment of any kind of build.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1635438 - PeerSpot reviewer
Senior Manager - Unified Communications, Smart Infrastructure and Service Provider Solutions at a tech services company with 51-200 employees
Reseller
Reasonably priced, easy to set up and user-friendly
Pros and Cons
  • "Technical support has been quite helpful."
  • "The reporting is lacking."

What is most valuable?

The solution can scale very well.

It's quite a user-friendly solution and I find it to be easy to navigate. 

The initial setup is very easy.

The stability has been quite good. 

Technical support has been quite helpful. 

The pricing has become very reasonable and we find them to be competitive.

What needs improvement?

The reporting is lacking. it's an aspect of the solution I would like to see improved upon in the future. 

The solution isn't as present in the market as Cisco and Fortigate. They need to do a better job of marketing themselves and becoming more visible. 

For how long have I used the solution?

I've used the solution for a number of years at this point. I started using it around 2012 or 2013. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. Over the years there have been no issues with crashing or freezing and there are no bugs or glitches. 

What do I think about the scalability of the solution?

The product scales very well. It's not a problem if your company needs to expand it. 

In our office, we have about 120 people protected under Juniper. However, we have proposed it to many customers and some clients use it as well. Some of them are quite sizeable businesses. 

How are customer service and technical support?

We've used technical support in the past and have been satisfied with the level of service they provide. they are helpful and responsive. 

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco and Fortigate.

How was the initial setup?

The initial setup was straightforward. This is due to the fact that we have a decent Juniper-certified team.

What about the implementation team?

We are integrators and can install it for our clients if they need us to. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual licensing fee. 

In the past, they would sometimes be more expensive than Fortinet, however, we have noticed that their pricing has come down a bit and now they are very reasonable. 

What other advice do I have?

We are a reseller and systems integrator. We are also a customer. 

In the office, we have Juniper SRX firewalls. We have not activated the SD-WAN.

I would recommend the solution to other users and companies. 

I'd rate the solution at an eight out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
December 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
it_user162552 - PeerSpot reviewer
Head of section at a university with 1,001-5,000 employees
Vendor
Stability in a heavy Microsoft environment could be better, but fast packet mover is a valuable feature.

What is most valuable?

Fast packet mover, uptime.

What needs improvement?

Stability in a heavy Microsoft environment, RPC communication.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

Numerous deplyoment issues, very early product at the time.

What do I think about the stability of the solution?

Numerous deployment issues, very early product at the time.

What do I think about the scalability of the solution?

No scalability issues at all, very good for scalability.

How are customer service and technical support?

Customer Service:

Very impressive, but you have to know the inner workings of JTAC.

Technical Support:

Very impressive, but you have to know the inner workings of JTAC. Juniper has a very effective 24/7 Follow The Sun.

Which solution did I use previously and why did I switch?

Juniper SSG, switched because of capacity and change of focus from Juniper.

What other advice do I have?

Be aware if you need RPC. Out of 18 software versions only 2 has been without issues with RPC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Support Engineer at a tech services company with 51-200 employees
Real User
It protects the data behind our switches
Pros and Cons
  • "It integrates well with Fortinet and Palo Alto."
  • "It uses many applications, like antivirus blocking and web filtering."
  • "The high availability of the application is good."
  • "It protects the data behind our switches."
  • "Juniper needs to focus more on their perimeter firewalls."
  • "The GUI needs to be easier to handle."
  • "I would like to see endpoint control and endpoint testing security."

What is our primary use case?

We use it as a perimeter firewall, data center firewall, and as VPN concentrators for some companies. It protects the data behind our switches. Our company provides the switches, like the EX-Series. 

We are an elite partners for Juniper. We use the firewall for data protection.

How has it helped my organization?

It has a high security implementation.

What is most valuable?

It integrates well with Fortinet and Palo Alto.

It uses many applications, like antivirus blocking and web filtering. Also, defining routing on it is very easy along with netting. The high availability of the application is good. We use the IDS and IPsec VPN features.

What needs improvement?

I would like to see endpoint control and endpoint testing security.

The GUI needs to be easier to handle.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

When we face problems, it is a firmware or software update. We call Juniper for support and they have a very good team for technical support. They help us a lot, then we will find the solution in the upgraded version of software of unit. 

Which solution did I use previously and why did I switch?

I think there was a problem before I came to the company with Cisco and their firewall, so they decided to switch to Juniper.

How was the initial setup?

It is more complex than other vendors, but we have gotten used to it. So, we find it easy to implement and deploy.

What's my experience with pricing, setup cost, and licensing?

It has a low price.

Which other solutions did I evaluate?

We are also using Fortinet and have a partnership with Palo Alto. In addition, we are looking into a partnership with Citrix.

Cisco and FortiGate were on original shortlist.

What other advice do I have?

They can use the Juniper SRX as a data center firewall. Juniper needs to focus more on their perimeter firewalls.

Our most important criteria is to look for 24-hour support, prices, partnerships, and what they offer to partners. Also, we want to know if the product can function with Juniper.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1600062 - PeerSpot reviewer
Network Engineer
Real User
Easy to set up with good documentation and responsive technical support
Pros and Cons
  • "Technical support is good. They quickly respond, and they even have local help here. They can actually give you an answer very quickly."
  • "The capacity can be limiting. We have outgrown its capacity. You can only scale up to a certain extent, depending on the device purchased."

What is our primary use case?

The solution is primarily used in two ways: to protect our three data centers and servers. It works at protecting both areas from malicious attacks.

What is most valuable?

We have worked with the solution for a while and therefore have become quite versed in it. We're comfortable with its tech and have a good understanding of how best to use it. 

The initial setup was easy.

In terms of usability, there are good forums on offer and they've got a lot of technical documentation for everything. 

Technical support is good. They quickly respond, and they even have local help here. They can actually give you an answer very quickly.

The solution has been stable over the years.

What needs improvement?

The capacity can be limiting. We have outgrown its capacity. You can only scale up to a certain extent, depending on the device purchased. 

There are cheaper options on the market.

The reporting and alerts could be improved. If you had alerts, whereby you can have things like intrusion detection systems quickly alerting the security managers of a breach would be helpful. 

They need to work on the user interface. Most tasks are done by commands, and if you don't have experience using the command line, it's terrible. They should make it easier.

For how long have I used the solution?

We've only been using the latest solution for a few days. It's quite new to us. It replaced a previous version, which we had for five years. 

What do I think about the stability of the solution?

The stability is quite good. It's very reliable as long as your power is okay. It's a good device and good software and is a great piece of equipment, however, if your power has any issues, then you are likely to lose it after power surges.

What do I think about the scalability of the solution?

Scalability is limited and you need the right sizing. In our case, our device has reached the end of life, and there are no more plugins that we can actually use.

How are customer service and technical support?

We're quite satisfied with technical support. They are very helpful and responsive and there is good documentation.

Which solution did I use previously and why did I switch?

We've also used Cyberoam, which is now Sophos. 

How was the initial setup?

The initial setup was very straightforward. It's an easy process and not very difficult or complex. 

What's my experience with pricing, setup cost, and licensing?

The license we have now is perpetual, however, going forward, with a newer version, we're looking at annual or bi-annual licensing. 

The cost is not cheap or overly expensive. It's middle of the road. 

What other advice do I have?

We are just a customer.

It's a good device overall. I'd recommend it to other users and companies. As long as a customer is buying something that is supported and has a good lifespan, they should be happy.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user453054 - PeerSpot reviewer
NCP Team Lead Secured Networks at a tech services company with 501-1,000 employees
Consultant
One valuable feature is the reliability of the Junos OS. There is not a global database of objects.

What is most valuable?

One valuable feature is the reliability of the Junos OS. However, we did not make full use of the UTM functionality.

How has it helped my organization?

We have experienced more dependability.

What needs improvement?

Management: Junos Space Security Director is not great and there is no global database of objects.

For how long have I used the solution?

We have been using the product for about six years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

The clustering of a maximum of two nodes limited some architectural options.

How are customer service and technical support?

Support is what the end customer buys. Unfortunately, it's not always from Juniper.

Which solution did I use previously and why did I switch?

We migrated from Juniper Screen OS to Junos. We are leaving Juniper now as their focus on security seems to have dropped.

How was the initial setup?

The setup was no more difficult than switching to any other firewall implementation.

What other advice do I have?

Be wary of Juniper's stake in the security realm. If they are ramping up again and are again competing with Check Point, Palo Alto, and FortiGate, then they are worthy of consideration. It is also worth your consideration if your network is Juniper based and you have a secondary firewall vendor.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner.
PeerSpot user
reviewer1526580 - PeerSpot reviewer
Linux admin at a wholesaler/distributor with 51-200 employees
Real User
A stable high-performance network security solution
Pros and Cons
  • "It's fine, and it's good. It's very stable."
  • "It could be more secure."

What is our primary use case?

We use it for the firewall.

What is most valuable?

It's fine, and it's good. It's very stable.

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been using Juniper SRX for about five years.

What do I think about the stability of the solution?

Very stable. These firewalls are stable.

Which solution did I use previously and why did I switch?

We had Cisco, but when comparing the price, Juniper SRX was cheaper.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Juniper SRX an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user700152 - PeerSpot reviewer
NOKIA Lead Engineer at a comms service provider with 10,001+ employees
Real User
We are satisfied with its stability , but we don’t advise others to implement a cluster design other than Active/Passive.

What is most valuable?

Stateful inspection , IPSEC and NAT as per our customers' design. The boxes are used as SecGW, Gi and SGi Firewall, those are the features usually needed in 3G/4G context.

How has it helped my organization?

It improved in term of security.

What needs improvement?

Clustering fab interface doesn't support bandwidth aggregation. This limitation caused a huge design change in our network.

For how long have I used the solution?

I've used the solution for eight years.

What do I think about the stability of the solution?

Yes, some bugs in module restart and cluster failover, but without outage.

What do I think about the scalability of the solution?

Yes, fab interface doesn't support bandwidth aggregation

How are customer service and technical support?

9 out of 10.

Which solution did I use previously and why did I switch?

No, we didn't.

How was the initial setup?

Not complex.

What's my experience with pricing, setup cost, and licensing?

We didn’t use any other solutions so I can’t compare this to others.

Which other solutions did I evaluate?

No.

What other advice do I have?

We are satisfied with its stability , but we don’t advise others to implement a cluster design other than Active/Passive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.