As a firewall in general, it is good.
Data Department Manager at BTC Networks
As a firewall in general, it is good.
What is most valuable?
How has it helped my organization?
As we are a solution provider and not product oriented, we give the best solution for our customers, with a good price. We are the number one company in the region, BTC, and operate in Egypt, Iraq, Jordan, Lebanon, and Saudi Arabia.
For how long have I used the solution?
I've used Juniper products for over 10 years. Alongside SRX I also use Netscreen, SSG, and WXC. As a UTM, Juniper is 5/10.
What was my experience with deployment of the solution?
No issues encountered.
Buyer's Guide
Juniper SRX Series Firewall
March 2025

Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
For me, the customer satisfaction, and awareness, is the most important thing. I usually train all my clients on their chosen system.
Technical Support:10/10
Which solution did I use previously and why did I switch?
As we are a service provider, we offer various other products to our customer:
- Astaro ASG
- Avaya/Netscreen
- Fortinet
- HP Switches & WiFi
- Juniper SSG
- Juniper SRX 210 & 240
- Juniper WXC
- Sophos next generation SG, including RED, SG, and WiFi
- Telindus Crocus E1
How was the initial setup?
For me, the installation and setup is simple. I work hard to do the simulation for the customer, and discuss all the requirements before implementation with the client.
What other advice do I have?
Give us 10 minutes of your time, and we will show you the differences. When I do presentations, I give potential clients demo access to the solution(s) I am presenting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Consultant at Lantec
Has a very usable interface CLI, support and stability
Pros and Cons
- "It has a very usable CLI."
- "It doesn't support SSL encryption."
How has it helped my organization?
We integrate these solutions with clusters, which are a risk to firewalls.
What is most valuable?
It has a very usable CLI.
What needs improvement?
It doesn't support SSL encryption.
For how long have I used the solution?
I have been using Juniper SRX Series Firewall for three years.
What do I think about the stability of the solution?
It is a stable solution. We work it with clusters to two SRX firewalls for redundancy.
What do I think about the scalability of the solution?
It is suitable for enterprise businesses.
How was the initial setup?
The initial setup is complex and takes a few days to complete.
I rate the initial setup a six out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
Customers always want cheaper solutions. Fortinet is a cheaper solution than Juniper.
What other advice do I have?
It's difficult to implement when we have many policies and security.
I recommend the solution.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Last updated: Aug 27, 2024
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Juniper SRX Series Firewall
March 2025

Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
Information Security Manager at a recruiting/HR firm with 201-500 employees
Easily scalable with many available tools
Pros and Cons
- "The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput."
- "Ongoing costs are something that we need to manage and make sure that we're getting value on."
What is our primary use case?
We use the virtual on-premises in our data centers.
What is most valuable?
The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support, and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput.
For how long have I used the solution?
In the last year, we've started to roll out Juniper SRX for new sites. It has only been a couple, but we'll have about 10 to 15 sites within the next month in the new framework, and we'll also be putting a virtual SRX router at our gateway in our data centers as well.
We are using the latest version. It's not finalized to install yet. I expect it to be finalized next week in our city and Melbourne data centers.
What do I think about the stability of the solution?
So far they've been good in terms of stability.
What do I think about the scalability of the solution?
The scalability has been very good so far.
We've got 420 staff using it, plus two of my internal team and two of my MSPs, four people, working on the network stuff.
How are customer service and technical support?
We have been in touch with support and they've been good. During the configuration stages, we had a couple of tickets and they were responsive to it.
How was the initial setup?
The first configuration with my network experts took a little bit of time to work through the differences between their knowledge of the Huawei networking and the Juniper set-up and the change from all the Huawei to the Juniper and Sophos access points. The first install took a couple of weeks to configure the actual hardware, and then on site, what we expected to take half a day in the first instance probably took a week, but once we did one, we've been ok rolling out the next ones after that.
In terms of the initial setup being straightforward, that depends on your knowledge of the product. Juniper has been fairly responsive when my team has asked them questions. So it has taken us longer to install than I would've hoped, but that's one of those things when you change your products.
What's my experience with pricing, setup cost, and licensing?
There is a component of monthly and yearly costs depending on the product.
Ongoing costs are something that we need to manage and make sure that we're getting value on. But with feeding the data back in and the capability, we're hoping that it will pay for itself in the monitoring tools and the ability to go past just the different baselines of stability and scalability to actually make sure that we're proactive in keeping our networks alive.
What other advice do I have?
On a scale of one to ten, I would give Juniper SRX an eight.
The main thing is cost. Having said that, it's not ridiculous, but you're always looking for the best value, and them bringing out the virtual cores has been really good. The cost is more expensive, but you're getting a bang for your buck. They are very good value for money in their product.
The overall, ongoing costs of licensing has added to my budget, but until I get long-term experience and make sure that it's running as expected, I can't say it's everything that I expected.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-sales manager at RETO Industrial S.A. de. C.V.
Delivers security and advanced protection services
Pros and Cons
- "We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business."
What is our primary use case?
Many customers of ours use Juniper firewalls — almost 30 enterprise companies in total.
What is most valuable?
We have explored perimeter security; however, we have not had the chance to group all the security solutions from Juniper. In relation to perimeter firewalls, we have had a good experience. We have been working with Juniper for about 10 years now, and I think it's a good brand in the market in general. In the past, they had some issues involving integration with different products in the portfolio, but currently, I think they have solved that issue. Speaking about our experience with perimeter firewalls, we feel comfortable. We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business.
What needs improvement?
They recently improved this solution. Currently, I feel comfortable with Juniper in general.
What do I think about the stability of the solution?
How are customer service and technical support?
Support is good. We speak to them quite often.
How was the initial setup?
The initial setup was very simple.
Which other solutions did I evaluate?
Currently, we plan on exploring more products and solutions geared toward cloud security.
What other advice do I have?
Overall, on a scale from one to ten, I would give Juniper SRX a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Services Director at a computer software company with 11-50 employees
Excellent high-speed interfaces but throughput when using features can be improved
Pros and Cons
- "The solution's stability is very good."
- "The big thing is performance. With all the features turned on it slows down."
What is our primary use case?
We primarily use this solution for data center segregation.
What is most valuable?
The features that are most valuable are the high-speed interfaces and MPLS.
What needs improvement?
The throughput when using features can be improved.
100-gigabit interfaces should be added into the next release because we'd like to adopt them.
For how long have I used the solution?
I've been using the solution for approximately 6 years.
What do I think about the stability of the solution?
The solution's stability is very good.
What do I think about the scalability of the solution?
The scalability of the solution is limited.
Which solution did I use previously and why did I switch?
We did use a different solution. The old boxes were at end of life.
How was the initial setup?
The initial setup was complex because we have a complex network.
What other advice do I have?
I find that the interfaces are okay. The big thing is performance. With all the features turned on it slows down.
The advice I would give to everyone is to specify a larger box than you think you need.
Due to the performance indications, I'd rate this product as a 7 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Engineer at a comms service provider with 51-200 employees
Good Layer 3 and Layer 4 protection, but the solution is not end-to-end
Pros and Cons
- "Most of our clients use it as a traditional firewall, blocking Layer 3 and Layer 4, blocking by transport."
- "it would be more powerful if Juniper brought out a security product other than the firewall, like anti-spam, endpoint protection, etc. Customers who want to deploy security solutions are not just thinking about firewalls... Juniper should have an end-to-end solution, from the endpoint to the network level."
What is our primary use case?
Juniper SRX is solely used as a firewall gateway. We use it only for interfacing with the internet and for server farms, as a data center firewall gateway.
What is most valuable?
Most of our clients use it as a traditional firewall, blocking Layer 3 and Layer 4, blocking by transport.
What needs improvement?
We also use firewalls from FortiGate and Palo Alto and they're built with technology to make them next-generation firewalls. Juniper utilizes a router OS and includes enhancements to make it a firewall. But FortiGate and Palo Alto are full-on firewalls because they are built from scratch with features which are specific to firewalls.
Juniper needs to enhance the solution so that it is more powerful. They need to update the administrative tools to create an easier admin experience. An average administrator would find it easier to configure if they could use https rather than the command line interface to do so.
In addition, it would be more powerful if Juniper brought out a security product other than firewalls, like anti-spam, endpoint protection, etc. Customers who want to deploy security solutions are not just thinking about firewalls. They're thinking about security across their environment. If Juniper could give me a security solution, beyond the firewall, that integrates with the firewall, that would be helpful. Other products have built a security fabric. So if a customer already uses one of their solutions, like a firewall, they will be thinking about integrating with that vendor's other products. If there is more than just a firewall solution, they will use that same vendor's products throughout the security environment. A security fabric is more powerful than just blocking via network parameters.
Juniper should have an end-to-end solution, from the endpoint to the network level. It would provide a more powerful security solution to the customer. Customers are looking for a holistic security solution.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
For one to three years it's stable.
What do I think about the scalability of the solution?
If users want to scale up the firewall, they basically want the cheapest firewall that gives them powerful features. Most users choose FortiGate rather than Juniper. Technically, Juniper's scalability is good. But when customers look at the overall price, FortiGate will come out cheaper than Palo Alto or Juniper.
How are customer service and technical support?
The technical support is good. The engineers help support our customers day-to-day.
How was the initial setup?
The setup depends on the deployment, on what we have to configure. But from one firewall to another firewall, it's about the same. They're not really complex. We have experience using the command line and the user interface. If you ask me which one is easier to configure, I will answer that configuring through the user interface is easier.
The amount of time the deployment takes depends on the complexity of the solution. If the firewall is used as an L3 firewall or L4 firewall, for blocking by IP address and, it's going to be faster to deploy than deploying the firewall using Unified Threat Management. In that case, we need to carefully tune the VPN configuration.
What was our ROI?
The time for one of our customers to achieve ROI depends on the scalability of the product. It also depends on the type of organization. If it's a hospitality or government organization, it will take them more time to achieve ROI than an internet service provider, where using this product is in line with their business objectives.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, Juniper is in the middle. The most expensive firewall is Palo Alto. If a customer wants the cheapest price they should go for FortiGate. Juniper is in between these products.
Which other solutions did I evaluate?
From experience, we like to use firewalls from Palo Alto and FortiGate because the solution is easy to configure with a UI to execute the app. If we use Juniper firewalls, we don't really use the UI because it is not as easy as the command line interface for configuration.
The VPN is different between Juniper and Palo Alto. As far as I know, Juniper does packet inspection in their VPN. Functions like anti-spam and antivirus are running step-by-step. Once the anti-spam processing is done, it goes on to antivirus scanning. But with Palo Alto, the technology is different. It copies each packet to each function. For example, if we activate anti-spam, antivirus, and another check, Palo Alto makes three copies of each packet and inspects them in parallel. This makes the system faster, compared to Juniper. This is the biggest difference as far as I know.
What other advice do I have?
Juniper is good at the routing protocol. If you want a solution to protect your environment from the internet, I would propose a firewall gateway solution but ultimately it depends on what the customer needs.
We are partnered with Juniper, so if customers ask for a firewall solution, the first solution that we pick is generally a Juniper firewall. If a customer wants a firewall other than Juniper, we offer it. Usually, we will do a firewall like FortiGate or Palo Alto, if the customer has enough money, as Palo Alto is very expensive.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Consumer Engineer at a comms service provider with 1,001-5,000 employees
It protects from distributed denial-of-service attacks with Screen Options
Pros and Cons
- "It protects from distributed denial-of-service attacks with Screen Options."
- "The GUI needs to be easier and more helpful for users who don't have security experience."
What is our primary use case?
The primary use case is for protecting enterprise systems.
How has it helped my organization?
It allows users connecting from homes, who urgently need to log into the networks through a secure tunnel without using internet IP gateway, access using a SSL.
What is most valuable?
- It is highly scalable, stable, and can be easily updated.
- It protects from distributed denial-of-service attacks, DDoS attacks, with Screen Options.
- When you design your networks, you can put SSL Inspection as a gateway to make the systems secured, like IT systems.
What needs improvement?
The GUI needs to be easier and more helpful for users who don't have security experience.
They need to add WAF management to the tool, as competitors already have it as part of their offerings. This feature is future of protecting enterprise solutions.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is very stable, but it needs an engineer on the system while it is running to monitor for attacks and when attacks are in process.
What do I think about the scalability of the solution?
It is easy to expand.
How are customer service and technical support?
The technical support is good, but there is a time delay between the support and attacks.
How was the initial setup?
The initial setup was straightforward, but has since become straightforward with experience.
For example, with MX (not SRX), it needs to be specific when you export or import the subnetting or addresses that you want to block or filter out of your networks. This is why it is a complex process the first time and becomes subsequently easier
What other advice do I have?
You have to be aware of Linux commands, which will make you able to use this device, like exporting file, saving file, monitoring your logs, and making a new script.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT System Specialist at a comms service provider with 1,001-5,000 employees
Provides good routing and high performance of the data center
Pros and Cons
- "It provides good routing and high performance of the data center."
- "The web interface on Juniper SRX is just a short conversion from Junos OS CLI; this is not very suitable for users with little expertise/"
What is our primary use case?
One solution is data center Firewall and also we use this solution for protection our service GI + Triple Play
How has it helped my organization?
It provides good routing and high performance of the data center. It solves protecting our datacenter, separate networks and protect data center with FW policies + DPI
What is most valuable?
The routing feature is most valuable, because SRX is the best enterprise router. SRX has complete MPLS service features with L3VPN, VPLS, EVPN. You can also combine Router and FW in one box, with selective packet filter to bypass flow engine and set traffic to packet mode.
What needs improvement?
Web management needs to improve. The web interface on Juniper SRX is just a short conversion from Junos OS CLI; this is not very suitable for users with little expertise.
But Juniper has complete MGMT for managing SRX devices and other Juniper devices. it' s called Junos Space with APP security director for security devices. It's good, but there is space for improvment.
What do I think about the stability of the solution?
There were some stability issues.
What do I think about the scalability of the solution?
There are not many scalability issues experienced.
How are customer service and technical support?
I would give the technical support an eight out of 10 rating.
Which solution did I use previously and why did I switch?
Previously, we were using the old Juniper ScreenOS, we switched due to end-of-support. I have also expertise with Cisco ASA, Cisco Firepower, Checkpoint R80.10, Dell Sonicwall, Fortinet.
How was the initial setup?
The setup was very complex, e.g., if you are beginner.
What about the implementation team?
We implement is by our self with team in-house.
What's my experience with pricing, setup cost, and licensing?
The prices are very good as compared to other vendors.
Which other solutions did I evaluate?
What other advice do I have?
It is a very good router with firewall.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.

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Updated: March 2025
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