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reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Straightforward installation, easy to use user interface, but could be more stable
Pros and Cons
  • "The GUI is simple to use."
  • "Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX."

What is our primary use case?

We use Juniper SRX for branch offices or for small office use.

What is most valuable?

The GUI is simple to use.

For how long have I used the solution?

I have been using Juniper SRX for approximately 20 years.

What do I think about the stability of the solution?

Juniper SRX is stable, but it could improve. FortiGate has better stability than Juniper SRX.

Buyer's Guide
Juniper SRX Series Firewall
December 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Juniper SRX could improve the scalability to compete better with other solutions, such as 
FortiGate.

We have less than 10% of our customers using Juniper SRX.

Which solution did I use previously and why did I switch?

We use FortiGate solutions and we have been deploying them more than Juniper SRX because of the benefits.

How was the initial setup?

The installation is straightforward.

The time of the deployment depends on the complexity of the environment. If the customer requires HA deployment and the configuration could take longer time. On average, for a small-scale branch office, it can be completed within one day, which includes testing. If the customer does not have any special preference on the policy and they do not have any IP tunnels then it could be completed within half a day.

What about the implementation team?

We have an in-house team of 10 engineers that do the implementation and maintenance of the solutions we provide.

What other advice do I have?

I rate Juniper SRX a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1390431 - PeerSpot reviewer
Head Of Network & Technical Support at a financial services firm with 501-1,000 employees
Real User
Stable with good support, but the configuration should be easier to do
Pros and Cons
  • "Juniper supports their products very well."
  • "The configuration is difficult and it should be easier."

What is our primary use case?

We are using this product as our Firewall.

What needs improvement?

The configuration is difficult and it should be easier.

For how long have I used the solution?

I have been using Juniper SRX for three years.

What do I think about the stability of the solution?

Juniper is stable and I haven't had any problems.

What do I think about the scalability of the solution?

The hardware is scalable and we have about 500 users.

How are customer service and technical support?

Juniper supports their products very well.

Which solution did I use previously and why did I switch?

I have experience with Fortinet and Sophos and I found that the installation and configuration were easier with these solutions.

How was the initial setup?

This product is easy to install but difficult to configure. It takes perhaps three hours to deploy.

What about the implementation team?

I completed the deployment myself. There are three people who work on it, including two administrators and the head of Network Infrastructure.

Which other solutions did I evaluate?

We plan on buying an SRX370 within the next year.

What other advice do I have?

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
December 2024
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
PeerSpot user
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
Real User
Top 20
Enables us to integrate a firewall and router in a single product but IPS needs improvement
Pros and Cons
  • "It helped us with its routing capabilities which eased the cost, because otherwise I would have had to take a router and firewall, and then integrate it. With this, however, it was an integration of firewall and routing services all together in a single product. That was one thing that I loved about it."
  • "IPS is one that I would definitely want to be improved. I would also like SSL VPN to be integrated."

What is our primary use case?

We leverage this as a firewall and for IT tech services. It's more of a firewall used in a router sorting device. I see major benefits from leveraging it like this.

How has it helped my organization?

This is a product on the customer side, not in our services. What I have identified so far is that, considering the complex deployment that the customer wanted to make, the scalability with the feature support that they already have, and its functionality provided, Juniper SRX was one of the better products available. It helped us to scale well with that product customer requirement because they wanted the IT side on a virtual router, with a firewall so it was integrated to work. Such a complex setup cannot be easily accomplished by just using a firewall. SRX actually helps us scale and integrate the product according to customer requirements. It also helped us with its routing capabilities which eased the cost, because otherwise I would have had to take a router and firewall, and then integrate it. With this, however, it was an integration of firewall and routing services all together in a single product. That was one thing that I loved about it.

What is most valuable?

IPS is something that I do not find valuable, but the other features are awesome. Firewall IP second router is good, but IPS needs to be worked upon.

What needs improvement?

IPS, or IDS services, need improvement. Their major problem is that you have to integrate it with MSN or web building services, you need to buy support for that and services but you cannot. The best thing that I see was a filtering service with custom categories that I can create. If I buy a license, I can integrate it with a different product, but their own web building services is poor. So they can improve web building services, as well as look for application awareness, and maybe, with IPS, they can have their own built-in services rather than integration with MSN for using IPS. There are three things that can be improved.

IPS is one that I would definitely want to be improved. I would also like SSL VPN to be integrated. Other than that, I guess it's doing a firewall, so I would say it's cool. Next in features, I would want that to be included, along with SSL VPN, if possible. Other than that for the product, I don't think there's a need for doing anything with this.

For how long have I used the solution?

More than 7 or 8 years

What do I think about the stability of the solution?

It's cool. I would say it's one of the most stable services. Providing for redundancy is a bit challenging, but it actually is something that can be worked upon because they have a different concept of highway building, as opposed to general people doing stuff. I would say it is a good, stable product, except for the problematic part of it. If people are not aware of how to deal with it, it can be very cumbersome.

What do I think about the scalability of the solution?

You can scale it well, but when you scale you need to take a product out to another one. On a scale level, it's a very good scalable product. It's a good firewall so if you pump it in high traffic, it will be able to adapt to it, unless and until you outgrow its throughput. Then you would either have to get a new model or maybe if you have to avert your firewall, you might have to upgrade it to a new version. So far it's a good product.

This was for a 1,000 user base.

You don't need extra staff to maintain the solution. Unless and until you have a problem of lags or circuit issues, I don't think you need extra staff. One SE should be fine with this product.

I think there will be future plans to increase usage and get more devices. We are also trying to leverage this into a cloud platform, so there would be some more usage.

How are customer service and technical support?

The technical support or tech team is good. So far, when I worked with them, they have been able to resolve issues firmly. If they cannot do it, they connect you with someone you can work with, so they can just connect to the engineering team. Their data services is something which is really good.

However, their documentation is a bit more challenging. They have unsourced to work, like knowledge base articles and stuff, but they would need to work a bit more on the documentation to compare with Cisco documentation. That's something that they can improve on. They have good documentation. The documentations are clear, but there is not sufficient content available.

How was the initial setup?

The initial setup was very simple. I would say it was the simplest one to date.

What about the implementation team?

Deployment time depends on the solution. This was a very complex one, so it took us four weeks to get the most complexity out of it. I think taking a single deployment, it would not be more than a couple of hours. If you are already working with Juniper products, it would be a couple of hours. If you're not working with Juniper products, maybe a week, not more than a week.

I did the implementation myself, I don't normally take help but in scenarios where documentation is not available, I do go ahead and refer it out but this was simple. I don't think I needed the technical support staff, but I have worked with Juniper tech for certain scenarios in integrating this. It was tax-supported, non-profit services.

What's my experience with pricing, setup cost, and licensing?

There was no additional licensing cost because there were no IPS services. It was just a firewall IP circuit router so they have the default licensing. We just need to renew the support yearly.

Which other solutions did I evaluate?

Our customer evaluated Palo Alto also. They liked it, and even integrated it, but the scalability requirements they had were an issue. They loved Palo Alto for the security services, but their requirement was routing and security in a single device. That's the reason they were not able to go with the Palo Alto services, but they chose Juniper.

What other advice do I have?

If you're looking for a product that can give you routing as well as security services, and you're not looking for too much taxing on the security part, I guess this is a good product. If, however, you're looking for security services on a greater edge, maybe something like next-gen firewall features, referencing services, or IPS to a greater level, I would recommend going with other security products. If you want integration of both, you can use this, and maybe if you evaluate, or move forward with better services over a period of time and better models of that, maybe this is something that you can always look for both, routing as well as security services.

SRX is a security product that's not that good on security, but it's good at routing, so they actually balance out. I would rate them around six of ten. 

Cisco does one thing right. Cisco has AnyConnect so they can fully integrate SSL routing services. Previously Juniper used to have Pulse Secure and MAG devices. They sold it off to Pulse Secure, but maybe they could try to integrate SSL VPN with their products. Maybe that would help them increase market share.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a tech services company with 1-10 employees
Real User
Top 10
The solution has excellent customer service, but they should work on pricing
Pros and Cons
  • "The solution is relatively easy and inexpensive to maintain."
  • "The solution's initial setup process was lengthy as I was new to Juniper."

What is our primary use case?

We use the solution for our transport domain's server. We handle booking and billing using the solution.

How has it helped my organization?

I got to learn CLI after purchasing the solution. It counts as a benefit for me.

What is most valuable?

The solution's valuable features are excellent customer service and stability.

What needs improvement?

They should work on the pricing. I am using VPN and need to pay for its warranty and license separately. It needs to be addressed.

For how long have I used the solution?

We have been using the solution for three years now.

What do I think about the stability of the solution?

It is a stable solution. We never faced any issues there.

What do I think about the scalability of the solution?

If you have experience using the solution, it is scalable. 

How was the initial setup?

The solution's initial setup process was lengthy as I was new to Juniper. I had to explore and learn the steps to implement the solution. Even after that, there was no guarantee that it would work fine. So that wasn't very easy.

I suggest adding more articles or blogs regarding the deployment and configuration part.

What about the implementation team?

We had an engineer to help us deploy it, and the process lasted nearly six months.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing as a four.

What other advice do I have?

The solution is relatively easy and inexpensive to maintain. Also, I advise others to add chargeable features in the initial setup. If it increases the price of the device, that's fine.

I rate the solution as a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1621608 - PeerSpot reviewer
Information Security Manager at a recruiting/HR firm with 201-500 employees
Real User
Easily scalable with many available tools
Pros and Cons
  • "The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput."
  • "Ongoing costs are something that we need to manage and make sure that we're getting value on."

What is our primary use case?

We use the virtual on-premises in our data centers.

What is most valuable?

The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support, and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput.

For how long have I used the solution?

In the last year, we've started to roll out Juniper SRX for new sites. It has only been a couple, but we'll have about 10 to 15 sites within the next month in the new framework, and we'll also be putting a virtual SRX router at our gateway in our data centers as well.

We are using the latest version. It's not finalized to install yet. I expect it to be finalized next week in our city and Melbourne data centers.

What do I think about the stability of the solution?

So far they've been good in terms of stability.

What do I think about the scalability of the solution?

The scalability has been very good so far.

We've got 420 staff using it, plus two of my internal team and two of my MSPs, four people,  working on the network stuff.

How are customer service and technical support?

We have been in touch with support and they've been good. During the configuration stages, we had a couple of tickets and they were responsive to it.

How was the initial setup?

The first configuration with my network experts took a little bit of time to work through the differences between their knowledge of the Huawei networking and the Juniper set-up and the change from all the Huawei to the Juniper and Sophos access points. The first install took a couple of weeks to configure the actual hardware, and then on site, what we expected to take half a day in the first instance probably took a week, but once we did one, we've been ok rolling out the next ones after that.

In terms of the initial setup being straightforward, that depends on your knowledge of the product. Juniper has been fairly responsive when my team has asked them questions. So it has taken us longer to install than I would've hoped, but that's one of those things when you change your products.

What's my experience with pricing, setup cost, and licensing?

There is a component of monthly and yearly costs depending on the product.

Ongoing costs are something that we need to manage and make sure that we're getting value on. But with feeding the data back in and the capability, we're hoping that it will pay for itself in the monitoring tools and the ability to go past just the different baselines of stability and scalability to actually make sure that we're proactive in keeping our networks alive.

What other advice do I have?

On a scale of one to ten, I would give Juniper SRX an eight.

The main thing is cost. Having said that, it's not ridiculous, but you're always looking for the best value, and them bringing out the virtual cores has been really good. The cost is more expensive, but you're getting a bang for your buck. They are very good value for money in their product.

The overall, ongoing costs of licensing has added to my budget, but until I get long-term experience and make sure that it's running as expected, I can't say it's everything that I expected.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed_Taha - PeerSpot reviewer
Director Of Operations at Diverse
Real User
Powerful, with straightforward configuration, and stability
Pros and Cons
  • "Juniper SRX is a very powerful firewall and sometimes can be used as a router."
  • "I think Juniper SRX should have a GUI. Some of the competitors are already implementing GUI for the firewall."

What is our primary use case?

We use Juniper SRX as a firewall mainly, for security and securing the network.

How has it helped my organization?

Juniper SRX is a very powerful firewall and sometimes can be used as a router.

What needs improvement?

I think Juniper SRX should have a GUI. Some of the competitors are already implementing GUI for the firewall.

For how long have I used the solution?

I have been working with Juniper SRX for sixteen years.

What do I think about the stability of the solution?

Juniper SRX is a stable solution.

What do I think about the scalability of the solution?

The scalability of Juniper SRX is acceptable.

How are customer service and support?

Technical support initially is not that fast, if the case requires escalation, the other levels of support are fast.

What's my experience with pricing, setup cost, and licensing?

The setup is a straightforward configuration, but the security customization may take time.

What other advice do I have?

I would rate Juniper SRX a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Pawel Jenner - PeerSpot reviewer
DevOps and System Engineer at Netyard
Real User
A high performance security solution with a clever network operation system
Pros and Cons
  • "I like the Junos OS, which has been very good for me. It's very clever."
  • "Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster."

What is most valuable?

I like the Junos OS, which has been very good for me. It's very clever. I can find everything I want, I can commit changes, and I can throwback. I think it has very good features. I like Juniper because of Junos.

What needs improvement?

I think it needs some automation. I have to find an API for Python and so on, which is quite different from a typical solution. Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster. Their documentation could also be better.

For how long have I used the solution?

I've been using Juniper SRX for about ten years.

What do I think about the stability of the solution?

Juniper SRX is very stable.

What do I think about the scalability of the solution?

It's not very scalable because you need some experience with Juniper. I know that it's difficult for people who are familiar with Cisco to start Junos. Compared to Cisco, 
Juniper also has very bad documentation.

How are customer service and technical support?

I think technical support is good.

Which solution did I use previously and why did I switch?

We're also using Check Point at the moment.

How was the initial setup?

The initial setup is easy for me because I have some papers with notes that help me.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

I would advise people interested in using this solution to start learning Junos.

On a scale from one to ten, I would give Juniper SRX a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1486434 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Real User
Scalable with good CLI and helpful technical support
Pros and Cons
  • "The CLI works perfectly."
  • "The solution could cost less. It's a bit expensive right now."

What is our primary use case?

We primarily use the solution for a small office.

What is most valuable?

The solution works very well in small offices.

The CLI works perfectly.

Technical support has been very helpful overall.

They offer very good administration capabilities.

What needs improvement?

The solution could cost less. It's a bit expensive right now.

The solution sometimes takes a long time to deliver the products. We're often waiting for stock. They should just have the product available and ready to go when customers need it.

For how long have I used the solution?

I've been using the solution for about 15 years at this point. It's been a long time. It's been well over a decade.

What do I think about the stability of the solution?

The solution is pretty stable. We haven't had any issues in that regard. It's reliable.

What do I think about the scalability of the solution?

The solution can scale, however, it's often difficult to get a hold of the product itself. We're often waiting on orders.

The solution seems to work well in small offices. I'm not sure how well it would do in larger enterprises.

How are customer service and technical support?

The solution offers very good technical support. We've found them to be helpful and responsive. We don't have anything to complain about. Their service has been good so far.

Which solution did I use previously and why did I switch?

We did previously use a solution called NetScreen.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit expensive. They need to work on their pricing models.

Which other solutions did I evaluate?

We're currently looking at Fortinet as an option. Currently, this solution is fine for a smaller office, however, we're curious to see if there's a solution that may be better suited for a larger setup.

What other advice do I have?

We're an official Juniper partner.

I don't typically work with the user interface. I deal more often with the CLI, and that works very well. I'm not really able to comment too much on usability for those who need a user interface to operate the solution.

I'd recommend the solution. Overall, on a scale from one to ten, I would rate it at an eight. For the most part, we've been pretty happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.