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it_user531648 - PeerSpot reviewer
CEO & Co-Founder at a tech services company with 501-1,000 employees
Consultant
Our customers demand features such as Workflow Engine and Content Management System. They are more robust than the competition.

What is most valuable?

All of the following features are important to us:

  • Content Management System
  • Document Management System
  • Workflow Engine
  • Roles and permissions for authorization and authentication
  • Forums, blogs, and chat
  • Responsive UI

They are all in high demand, and we have implemented them for our customers.

How has it helped my organization?

We use the Workflow Engine for managing the approval process. We have used blogs and discussion forums for information exchange between the employees, and as a chatting platform within the organization.

What needs improvement?

The loading speed could be improved.

For how long have I used the solution?

I have been using Liferay Digital Experience Platform for about 10 years.

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Liferay Digital Experience Platform
November 2024
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What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and support?

We received very good technical support. For the Enterprise Edition versions, there is exclusive support. For the Community Edition versions, there are a lot of forums available.

Which solution did I use previously and why did I switch?

Before using Liferay Digital Experience Platform, we used WordPress. Liferay is far more secure and robust.

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The Community Edition versions are open source and freely available.

Pricing for Enterprise Edition versions can be obtained by requesting a quote from Liferay.

Which other solutions did I evaluate?

We evaluated both WordPress and Drupal before deciding on Liferay.

What other advice do I have?

This product is very secure, robust, and highly scalable. It can also be customized to almost any extent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Factory Manager at RealT Technology
Real User
Easy to install, customize, and use
Pros and Cons
  • "The solution is easy to install."
  • "The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."

What is our primary use case?

We have developed some outlets to manage some specific requirements for public administration and we use this solution to assist.

What is most valuable?

The solution is easy to install.

There's a lot of plugins. It's an enterprise-level solution that is ready to use almost immediately and users can immediately share and collaborate once they've installed the application.

It's one of the best platforms I've used.

What needs improvement?

The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse.

The forums should have more content and cover more areas of the solution. It's also not so easy to navigate through it.

How are customer service and technical support?

I like to participate on some of Liferay's symposiums in Italy. We've found the company to be managing the architecture in Italy quite well, and we've been quite satisfied with them.

Which solution did I use previously and why did I switch?

I've also worked on Tableau, which is a social platform. Tableau is quite lightweight and easy to use, but the community is smaller. Liferay has a big community at the moment.

How was the initial setup?

The initial setup is straightforward. We found it to be quite easy to install, and very quick.

What's my experience with pricing, setup cost, and licensing?

Liferay is an expensive solution.

What other advice do I have?

The solution is quite expensive, and, in the Italian market, it may be a barrier to entry for many companies.

I'd rate the solution eight out of ten. It's a good platform that's easy to install and easy to start to use. It's also easy to customize if you are only going to customize some CSR. Although I've never tested it, I know now that it's possible to have access to more direct APIs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Liferay Digital Experience Platform
November 2024
Learn what your peers think about Liferay Digital Experience Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
832,138 professionals have used our research since 2012.
it_user627057 - PeerSpot reviewer
Senior Consultant at a tech services company with 51-200 employees
Consultant
I like the control panel features. The front-end technologies need improvement.

What is most valuable?

I like most of out-of-the-box features, especially the control panel features.

How has it helped my organization?

There is no need to develop from scratch. The framework is ready for development. It provides multi-tenancy and is easy to integrate with other applications.

What needs improvement?

The front-end technologies need improvement.

For how long have I used the solution?

I have used Liferay for eight years.

What do I think about the stability of the solution?

We did not encounter many problems with stability.

What do I think about the scalability of the solution?

We did not need to make any changes to support our work for a long time.

How are customer service and technical support?

I would give technical support a rating of 3.5-4/5.

Which solution did I use previously and why did I switch?

We traditionally build applications from scratch. This makes basic setup, such as user management, organization, roles, and permissions easier. It is easy to extend or customize out-of-the-box features.

How was the initial setup?

It is easy to set up for any environment. Instructions are available over the internet.

What's my experience with pricing, setup cost, and licensing?

I did not get a chance to work with sales.

Which other solutions did I evaluate?

We did not really evaluate other options.

What other advice do I have?

Liferay, Version 7, gives OSGI implementation. This is the future of Java technologies. Liferay enables you to stay with latest technologies with each version release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user622749 - PeerSpot reviewer
Principal Consultant at a tech services company with 51-200 employees
Consultant
Does asset publishing and page management. I would like to see better documentation.

What is most valuable?

Definitely CMS. Tons of features are available for content management:

  • Structures
  • Templates
  • Application display templates
  • Asset publisher
  • Staging
  • Page management

These features have become well evolved over time.

How has it helped my organization?

It is very easy to pitch Liferay to any client. This is due to the wide array of functionalities it has and in terms of what it has to offer.

Liferay always delivers as follows:

  • Setting up an intranet portal
  • Making some public facing website
  • Creating a collaboration platform

What needs improvement?

Documentation needs improvement. But this too has evolved over time and is still a work in progress.

For how long have I used the solution?

I have been using Liferay for more than eight years.

What do I think about the stability of the solution?

Every major version has some stability issues, but that is the case in every product. Liferay has undergone a major overhaul in its DXP release, which has introduced some stability issues. From my experience, these issues will cease to exist after one or two minor releases.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How are customer service and technical support?

Support is fair enough. I have seen that the technical support varies based on the region where you purchased the product.

For example, technical support in Europe and the Americas is very, very good. These regions have very good technical folks.

Which solution did I use previously and why did I switch?

We didn’t have anything before Liferay. I had analyzed JBoss Portal in 2008, but I then went ahead with Liferay and I have never turned back.

How was the initial setup?

The setup is fairly simple. You can set it up by the time your coffee is brewed.

What's my experience with pricing, setup cost, and licensing?

Compared to other big players in portal platforms, Liferay's pricing is very competitive. And remember, the latest version of Liferay is not just a portal framework, but it is a digital experience platform which offers way more.

Which other solutions did I evaluate?

I evaluated JBoss Portal in 2008, but I then went ahead with Liferay

What other advice do I have?

Go ahead with Liferay DXP. There is a lot of expertise in the market with this product. It is arguably the best Java-based portal platform out there.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are implementation partners with Liferay.
PeerSpot user
it_user541170 - PeerSpot reviewer
Consultant at a tech company with 501-1,000 employees
Vendor
Portlet development technology promotes re-usability of code. Theme development is tough for UI guys.

What is most valuable?

  • Portlet development technology promotes re-usability of code (one portlet can be used in many portals).
  • Very powerful product for Intranet solutions.
  • Multi-instance capability.
  • Document management and its permission system is very powerful.

How has it helped my organization?

It helps develop intranet solutions with code re-usability; once you develop a portlet, you can use it for any number of different solutions.

Its marketplace provides many out-of-the-box functionalities.

Architecture is so good that you can fit many organizational structures into Liferay.

What needs improvement?

  • Documentation
  • Mobility
  • Theme development is tough for UI guys. A UI guy needs to learn to work with Liferay.

For how long have I used the solution?

I have been using Liferay 6.2 for the last two years and Liferay Digital Experience Platform for the last three to four months.

What do I think about the stability of the solution?

As for now, Liferay DXP was just released, so there are many issues. Things don't work as mentioned in the documentation. It will get stable in the next releases. Liferay 6.2 was quite a stable version.

What do I think about the scalability of the solution?

We haven’t had any scalability issues.

How are customer service and technical support?

I rate technical support 8/10.

Which solution did I use previously and why did I switch?

I was not previously using any other solutions.

How was the initial setup?

Initial setup is not very complex, but you need to follow the exact steps they suggest and it’s not that easy.

What's my experience with pricing, setup cost, and licensing?

No advice as of now.

What other advice do I have?

Check your requirements and license costs. If you are going with a licensed version, try to map your functionalities with Liferay. Then decide whether you need Liferay or not.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are platinum partners of Liferay.
PeerSpot user
it_user535320 - PeerSpot reviewer
Associate at a tech services company with 10,001+ employees
Real User
It offers a CMS, role-based permissions, and hierarchy-of-organization community management.

What is most valuable?

The most valuable features are role-based permissions, organization management, and the scalability of many third-party integrations.

How has it helped my organization?

Liferay has a CMS, role-based permissions, and hierarchy-of-organization community management which provides lots of features for intranet and enterprise applications. It also provides tools for mobile development.

What needs improvement?

The API documentation could be improved, as well as the debugging tools.

For how long have I used the solution?

I’ve used Liferay for more than 6 years.

What do I think about the stability of the solution?

We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

Which solution did I use previously and why did I switch?

We didn’t use any other solutions.

How was the initial setup?

The initial setup was quite easy.

Which other solutions did I evaluate?

We evaluated WebSphere before choosing Liferay.

What other advice do I have?

For normal sites, we can use other available options, such as PHP. But Liferay is good for enterprise and large-scale systems, especially role and hierarchy management systems, or when you have multi-site requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're business partners
PeerSpot user
PeerSpot user
Chief Executive Officer at a government with 51-200 employees
Real User
The product has helped our members and communities to freely connect, share knowledge, develop initiatives and share expertise in a secure environment.

What is most valuable?

The community and collaboration features such as forums, library, wikis, event and ideas.

How has it helped my organization?

Our organisation is set up to support other organisations working in Public Sector Improvement. The product has helped our members and communities to freely connect, share knowledge, develop initiatives and share expertise in a secure environment. This has enabled organisations to save both time and money, generated and incubated ideas to drive improvement, and helped members discover knowledge to help in their job and connect with people and experts.

What needs improvement?

Liferay does currently lack a good integrated analytics package, automation, and filtering.

For how long have I used the solution?

I've been using it for years.

What was my experience with deployment of the solution?

We had no material issues during deployment.

What do I think about the stability of the solution?

We did, at different stages, have performance issues, but this was resolved by moving to the recommend infrastructure.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

We previously used an IBM WebSphere product. We moved to an open source product to support the concept being promoted in the UK Government and expected scalability without scaled cost.

How was the initial setup?

A bit of both. Learning what a new platform can and can’t do can take a while especially if you are moving from an established platform that was bespoke built to a portal based platform. Showcasing the benefits of moving to the members and migrations was tough to start with but has proved to be beneficial.

What about the implementation team?

We implemented it through a vendor team, PFI Knowledge Solutions Limited (PFIKS). They are the only UK platinum partner of Liferay and have a great level of expertise - 8/10, even though it is a relatively small organisation

What's my experience with pricing, setup cost, and licensing?

Check out the community (free) version first. Go with Enterprise Edition for the great Liferay support.

Which other solutions did I evaluate?

A number of alternative products were evaluated, including staying with the original IBM platform. We selected Liferay due to its flexibility and scalability.

What other advice do I have?

Take your time, Liferay can do so many different things and can be very complex. So be clear on what you are building.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Liferay Portal Expert at a government with 501-1,000 employees
Vendor
It provides audience targeting tools and the Screens feature is interesting.

What is most valuable?

For me, the most important features are scalability, architecture, the fact that it's Java-based, includes a CMS, and provides audience targeting tools. The newest Liferay "Screens" feature is very interesting too.

How has it helped my organization?

We develop advanced web solutions based on Liferay with lower development costs and fewer team members.

What needs improvement?

Liferay needs a better web content search engine.

For how long have I used the solution?

I've been using Liferay since 5.2.x version in 2009.

What do I think about the stability of the solution?

We have stability issues only when the developers don't follow the Liferay guidelines and best practices.

What do I think about the scalability of the solution?

I didn't have any issues with scalability.

How are customer service and technical support?

Liferay has good technical support with a high level of product knowledge.

Which solution did I use previously and why did I switch?

I’ve tested several options over the years: PHPnuke, PostNuke, Joomla, WordPress, Drupal. But none of them have as many built-in features as Liferay.

How was the initial setup?

Liferay bundles make the initial setup is very easy. Just execute a bundled Tomcat package with a Liferay installation within.

What's my experience with pricing, setup cost, and licensing?

It’s a good idea to subscribe to Liferay support. They have good product knowledge and solve problems quickly.

Which other solutions did I evaluate?

We tried Drupal, but it doesn't have as many built-in features as Liferay.

What other advice do I have?

My advice is that if you want to extend the product, don't recreate existing functionalities or libraries. Just follow the guidelines and best practices.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Liferay Digital Experience Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Liferay Digital Experience Platform Report and get advice and tips from experienced pros sharing their opinions.