The most valuable features are role-based permissions, organization management, and the scalability of many third-party integrations.
Associate at a tech services company with 10,001+ employees
It offers a CMS, role-based permissions, and hierarchy-of-organization community management.
What is most valuable?
How has it helped my organization?
Liferay has a CMS, role-based permissions, and hierarchy-of-organization community management which provides lots of features for intranet and enterprise applications. It also provides tools for mobile development.
What needs improvement?
The API documentation could be improved, as well as the debugging tools.
For how long have I used the solution?
I’ve used Liferay for more than 6 years.
Buyer's Guide
Liferay Digital Experience Platform
November 2024
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What do I think about the stability of the solution?
We had a number of issues with stability, but we found solutions from the community or in patches for the enterprise edition.
What do I think about the scalability of the solution?
We did not encounter any issues with scalability.
Which solution did I use previously and why did I switch?
We didn’t use any other solutions.
How was the initial setup?
The initial setup was quite easy.
Which other solutions did I evaluate?
We evaluated WebSphere before choosing Liferay.
What other advice do I have?
For normal sites, we can use other available options, such as PHP. But Liferay is good for enterprise and large-scale systems, especially role and hierarchy management systems, or when you have multi-site requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're business partners
Software Factory Manager at RealT Technology
Easy to install, customize, and use
Pros and Cons
- "The solution is easy to install."
- "The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
What is our primary use case?
We have developed some outlets to manage some specific requirements for public administration and we use this solution to assist.
What is most valuable?
The solution is easy to install.
There's a lot of plugins. It's an enterprise-level solution that is ready to use almost immediately and users can immediately share and collaborate once they've installed the application.
It's one of the best platforms I've used.
What needs improvement?
The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse.
The forums should have more content and cover more areas of the solution. It's also not so easy to navigate through it.
How are customer service and technical support?
I like to participate on some of Liferay's symposiums in Italy. We've found the company to be managing the architecture in Italy quite well, and we've been quite satisfied with them.
Which solution did I use previously and why did I switch?
I've also worked on Tableau, which is a social platform. Tableau is quite lightweight and easy to use, but the community is smaller. Liferay has a big community at the moment.
How was the initial setup?
The initial setup is straightforward. We found it to be quite easy to install, and very quick.
What's my experience with pricing, setup cost, and licensing?
Liferay is an expensive solution.
What other advice do I have?
The solution is quite expensive, and, in the Italian market, it may be a barrier to entry for many companies.
I'd rate the solution eight out of ten. It's a good platform that's easy to install and easy to start to use. It's also easy to customize if you are only going to customize some CSR. Although I've never tested it, I know now that it's possible to have access to more direct APIs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Liferay Digital Experience Platform
November 2024
Learn what your peers think about Liferay Digital Experience Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Head Developer at a tech services company with 11-50 employees
Gives us the ability to control web content within a structured version system.
What is most valuable?
The ability to control web content within a structured version system and its unique capability to receive extension modules and plugins. The extension power makes this software a great ally for building new systems.
I usually see this platform as a Swiss Army Knife for building new features. I also see it as a starting point for assembling new systems from modules and apps, just like we do when playing with Lego blocks.
Support for Java 8 and OSGi are also extremely attractive capabilities.
How has it helped my organization?
Information and content are the key elements. Using Liferay to control our web content allows us to have a centralized information hub.
We can discuss, contribute, and review pieces of content as it evolves with time. All this occurs while the platform enforces the correct workflow, and allows web content, media, and file distribution in a consistent manner.
The content management features are simple to understand and make collaboration easy.
On the development side, the platform acts as a great framework which makes engineering processes and projects faster.
Lots of common features are implemented in Liferay. Implementing new functionality might just be a matter of organizing services provided by the platform.
Building specific logic is also trivial. The ability to receive OSGi modules is natural in this version.
What needs improvement?
Although it has been improving, I cannot shake the feeling that it was released too early. It came with several problems, and new releases came extremely fast to correct the previous ones. Now, in its GA3, the differences are noticeable between the general release and the master source code.
The correction of issues take too long to arrive, unless a license is acquired, which seems a bit odd for an open-source project.
The bottom line is that it is too early for general adoption, as a GA4 is clearly needed.
A second issue would be around documentation. For some time, this has been one of my main complaints around Liferay. The learning curve seems to be high as the platform is immense and extremely flexible. Thus, it is only natural that some complexity is involved in using it to its full potential.
However, the documentation for developers is incomplete and there is a strong reliance on GitHub.
The previous version even had a great book to support developers. We can see that the development documentation in the web site is evolving, but it still has formatting issues and has a long way to go to reflect the greatness of the project.
Any developer familiar with the platform and with its source knows that there is a hidden power that is still to be documented.
For how long have I used the solution?
I have used this since its release in 2016 (Liferay 7), and for two additional years in its previous versions.
I have ten years of experience as a developer using the frameworks that come with Liferay and several of the supporting libraries.
What do I think about the stability of the solution?
We had some stability issues, but only in upgrades. However, I would say this is changing as the product matures.
Liferay 7 is changing a lot with time, and they put a lot of effort to avoid breaking code.
The last big change, from Liferay 6 to 7, was properly documented and migration was simple enough. Minor upgrades have caused issues though.
Nevertheless, I need to say that most issues I encountered were already corrected and I have never found stability problems in running servers.
What do I think about the scalability of the solution?
We have not had any scalability issues.
How are customer service and technical support?
Support definitely takes their time in looking into issues and helping users. Information about bugs is publicly available and engineers can see how the bug fixing process is going. The community is active in several open channels where advice can be found for development and for administration alike.
Which solution did I use previously and why did I switch?
Liferay brings with it several frameworks that are beautifully organized. (Hibernate, Struts, Spring.) That is why this is tricky to explain.
As an engineer, the ability to use the frameworks you like is a great plus. But after a while, one may notice that using Liferay, as an intermediary for some services, is much simpler. They do a great job in providing extension points and tools like the Blade CLI and Service Builder.
The simplicity of the overall development process is a major advantage that comes with consistency. The learning curve is quite high, but I would say it is definitely worth it.
How was the initial setup?
The setup is pretty simple and it is aligned with practices we see every day in web systems deployment.
What's my experience with pricing, setup cost, and licensing?
There are options around its licenses that are worth some evaluation, especially if you don’t have experts available to provide you with the due support.
Liferay can be quite complicated under all those great features and some projects require extensive customization that demands some degree of expertise.
However, if the project is simple and only composed by assembling and organizing apps, it might not be worth paying for a license, except in those cases when access to restricted apps is needed.
Which other solutions did I evaluate?
Several content management platforms are available in the market, such as Adobe and, in simpler scenarios, WordPress.
However, being open source is a great advantage if you are looking for extending the existing solution and customizing it for specific scenarios.
Furthermore, the solid stack of frameworks and modern UI technologies is something unique in Liferay.
Being based on OSGi and supporting extension through OSGi is almost too good to be true. With OSGi, we are even able to make hot deployable modules and patches without any significant effort while controlling the dependencies with Gradle in a way that only OSGi can support.
What other advice do I have?
If your goal is to develop a new system, start small and use the knowledge you already have to leverage the frameworks and libraries that come with Liferay.
Modularity is the key with Liferay, and small modules will build big systems. If you come from old versions, with time, start transitioning to OSGi instead of the old Liferay plugins. OSGi offers a greater flexibility with a consistency that is not seen in the old formats.
If you are new to Liferay, I would advise going straight to the modular approach and learn Liferay’s conventions to apply them to your code. They are simple and will help you when you have to compare your solution to some similar functionality in Liferay.
If you are looking for information, I would recommend having a copy of the book "Liferay in Action". It is definitely outdated, but the concepts are needed to understand Liferay.
If you are new to modularity, I would recommend the book "Java Application Architecture: Modularity Patterns with Examples Using OSGi".
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a tech services company with 51-200 employees
The most valuable feature is modularity. The product helps to create websites.
What is most valuable?
The most loved Liferay DXP feature launched is modularity. The modular approach to implementation helps to add enhancements easily.
The collaboration feature of Liferay is a very nice feature that can help to create a website quickly and easily, even by a non-technical person.
Apart from these, I also like the security features provided by Liferay.
How has it helped my organization?
Liferay can be used by a non-technical person with minimal training. A content publisher can easily update and add the content. This makes updates available faster for users.
What needs improvement?
Documentation for the newly launched version is not up to the mark. It would really be a great help for developers if they were to get proper documentation of the features.
For how long have I used the solution?
I have used Liferay since 2007.
What do I think about the stability of the solution?
Stability is very well maintained by Liferay. Whenever they fix any issues, they publish it to the community, so we can apply a patch to make it more stable.
What do I think about the scalability of the solution?
Liferay has provided proper guidance for making scalable enterprise solutions. One node of Liferay offers support for an extensive number of users. If the load is growing, we can easily add a node by making cluster environments.
How are customer service and technical support?
Liferay provides multiple levels of support for their users. When we raise any support ticket, we get a prompt and quick response from their support staff.
Which solution did I use previously and why did I switch?
I have used Plone, but went ahead with Liferay due to the availability of vast out-of-the-box features.
How was the initial setup?
The initial setup was very straightforward.
What's my experience with pricing, setup cost, and licensing?
Liferay provides a vast range of features with minimal license costs, which makes it better than the others.
What other advice do I have?
Utilize its modularization feature to its best, to make it an easily extendible and scalable enterprise solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a tech services company with 51-200 employees
Does asset publishing and page management. I would like to see better documentation.
What is most valuable?
Definitely CMS. Tons of features are available for content management:
- Structures
- Templates
- Application display templates
- Asset publisher
- Staging
- Page management
These features have become well evolved over time.
How has it helped my organization?
It is very easy to pitch Liferay to any client. This is due to the wide array of functionalities it has and in terms of what it has to offer.
Liferay always delivers as follows:
- Setting up an intranet portal
- Making some public facing website
- Creating a collaboration platform
What needs improvement?
Documentation needs improvement. But this too has evolved over time and is still a work in progress.
For how long have I used the solution?
I have been using Liferay for more than eight years.
What do I think about the stability of the solution?
Every major version has some stability issues, but that is the case in every product. Liferay has undergone a major overhaul in its DXP release, which has introduced some stability issues. From my experience, these issues will cease to exist after one or two minor releases.
What do I think about the scalability of the solution?
We have not had any scalability issues.
How are customer service and technical support?
Support is fair enough. I have seen that the technical support varies based on the region where you purchased the product.
For example, technical support in Europe and the Americas is very, very good. These regions have very good technical folks.
Which solution did I use previously and why did I switch?
We didn’t have anything before Liferay. I had analyzed JBoss Portal in 2008, but I then went ahead with Liferay and I have never turned back.
How was the initial setup?
The setup is fairly simple. You can set it up by the time your coffee is brewed.
What's my experience with pricing, setup cost, and licensing?
Compared to other big players in portal platforms, Liferay's pricing is very competitive. And remember, the latest version of Liferay is not just a portal framework, but it is a digital experience platform which offers way more.
Which other solutions did I evaluate?
I evaluated JBoss Portal in 2008, but I then went ahead with Liferay
What other advice do I have?
Go ahead with Liferay DXP. There is a lot of expertise in the market with this product. It is arguably the best Java-based portal platform out there.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are implementation partners with Liferay.
Information Systems Consultant at a tech services company with 51-200 employees
You can create and manage dozens of sites with a single installation of Liferay, without a single line of Java code.
What is most valuable?
You can create and manage dozens of sites with a single installation of Liferay, without a single line of Java code. Liferay has an excellent website concepts model, with a clear separation between content, applications, users, themes, layouts, etc.
How has it helped my organization?
We use Liferay on our modern-look, mobile-ready website and we also use it on out intranet. We use it on our customers projects, and they love Liferay's flexibility
What needs improvement?
Liferay is a phenomenal product with deficient marketing. More OOTB examples are needed to allow the user to faster realize it's full potential. We also need better translations. Some of the multi-lingual functionality can be improved.
For how long have I used the solution?
We are using Liferay on and off since 2007, but we've chosen to standardize on this product around 2012.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
We've had no issues with stability since 6.1
What do I think about the scalability of the solution?
We've had no issues with scalability but we never had any project with more than 500 users (up to 2015). The benchmarks published by Liferay, however, look very promising on this matter.
How are customer service and technical support?
Customer Service:
I've been using mostly the Community Edition, but for customers with critical apps/sites I think the Enterprise Edition is good value.
Technical Support:I'm currently not a user of the official tech support but the forums and the web is full of useful information. When that fails, we can always look into the source code t understand what might be going wrong.
Which solution did I use previously and why did I switch?
Yes, we used several PHP site management products but, when comparing to Liferay, they lack coherence and simplicity in the content management functions. As for integration and scalability, Liferay beats them all easily.
How was the initial setup?
The initial setup is very easy but the OOTB themes are poor, when comparedto modern web design. If you register on the Marketplace you can download some very moderns themes and use them in your websites.
What about the implementation team?
We have in-house expertise.
What was our ROI?
We have been using Liferay for our websites and intranet, and its difficult to calculate the ROI for that. But, since we adopted Liferay we have the ability to change contents and apps much faster, and that is invaluable , nowadays.
What's my experience with pricing, setup cost, and licensing?
While we're not using the subscription services, we are aware that Liferay has very competitive pricing, when compared to the competition.
Which other solutions did I evaluate?
We had experience with Drupal, Joomla and other PHP platforms and we evaluated Sharepoint also.
We also evaluated Alfresco, but we decided that Alfresco and Liferay are not competitors. Instead, they both play very well together, for complex situations involving ECM, BPM and Web apps.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company sells Liferay Community Edition based solutions, not supported by Liferay Inc. We have a good relationship with the vendor, participating on community events and activities.
EA to the President/Office Manager at a insurance company with 51-200 employees
We only use it for internal, departmental websites. We found it difficult to upload documents.
What is most valuable?
We only use it for internal, departmental websites. It helped us migrate our company’s EA website from SharePoint to Liferay.
How has it helped my organization?
It has increased communication between the departments and their employees.
What needs improvement?
We found it difficult to upload documents. It seemed unnecessarily complex.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Unfortunately, our company only allowed certain individuals to access Liferay technical support. For any kind of technical issue or training, we had to go through our fellow employees.
I would recommend that more employees get access to Liferay technical support. I would have found that very helpful.
Which solution did I use previously and why did I switch?
My company was using SharePoint. I am not sure why the switch was made.
How was the initial setup?
The setup was complex. Most people didn’t understand how to convert their SharePoint site to the Liferay platform. Many of them still hadn’t been converted when I left the company.
What other advice do I have?
Line up technical support from Liferay with your company employees from the beginning of the implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Specialist at a consultancy with 1,001-5,000 employees
nables non-technical staff to add/update content that is approved by content approvers in a workflow. I wish it would stop scanning for each language.
What is most valuable?
- Web content management system: Enables non-technical staff to add/update content that is approved by content approvers in a workflow. Staff is trained to create new sites.
- Integration platform: Integrates existing applications so that users are able to access content in one place.
How has it helped my organization?
It has helped our client to quickly set up websites for their external clients.
What needs improvement?
I am having a hard time getting through the security scans. I wish there were documentation to create some settings that would prevent scanning for each language when you are using a particular language.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
We have not yet had stability issues.
What do I think about the scalability of the solution?
We have not yet had scalability issues.
Which solution did I use previously and why did I switch?
We are a consulting company. Based on our clients' requirements, we have used various CMS products, such as Mura CMS, Drupal, and SharePoint.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
We are using the Community Edition, so I cannot say anything about this subject.
Which other solutions did I evaluate?
For content management, we have used Mura which is a ColdFusion based CMS, Drupal, and SharePoint.
What other advice do I have?
If possible, go for the enterprise version as they will have more support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user429033Information Systems Consultant at a tech services company with 51-200 employees
Consultant
Hi Ranju, can you elaborate on the issue of scanning for every language? What do you mean? And hiw does this relate to security scans? Thanks.
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I rewrote this review for GA4, as it came with lots of improvements we were waiting for, I hope it is useful for those who love Liferay as much as I do.
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