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Adobe Experience Manager vs Liferay Digital Experience Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Experience Manager
Ranking in Web Content Management
3rd
Ranking in Digital Experience Platforms (DXP)
1st
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (8th), Enterprise Social Software (6th)
Liferay Digital Experience ...
Ranking in Web Content Management
4th
Ranking in Digital Experience Platforms (DXP)
2nd
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (3rd)
 

Mindshare comparison

As of December 2024, in the Web Content Management category, the mindshare of Adobe Experience Manager is 12.1%, down from 15.1% compared to the previous year. The mindshare of Liferay Digital Experience Platform is 8.1%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Content Management
 

Featured Reviews

Prince Shivhare - PeerSpot reviewer
Managing content is very user-friendly, AEM makes maintenance simple and auto-scalable
Area of improvement for Cloud Service: For the last four years, I've been working on AEM as a Cloud Service. I feel the tool has all the features needed for production, but the problem is with skills. Depending on the skill level of the developers building the components within Adobe Experience Manager, you can have a very streamlined implementation or a very difficult one. Tool-wise, the Adobe Experience Manager support team is not very responsive when the user faces issues in AEM as a Cloud Service. If I reach out to Adobe for something, they create a ticket, and then I might wait three to four days for a response. When I have issues, I want an immediate response. On AEM as a Cloud Service, this is the one thing I think Adobe needs to improve. They should resolve issues within a day so everything runs smoothly for the user. Area of improvement for on-premises: For on-premises AEM, everything is managed by us, but since Adobe Experience Manager was not a very big market earlier (though it's growing now), there are limited clients. The cost of the tool is high, and maintenance is heavy – it's very costly. So, the developers working in AEM development might not always have the proper skills to develop the components. For example, in a normal website, we often see carousels which represent your website in a very dynamic way. Now, suppose you have two carousels on the page – one at the top and the next at the bottom. They have different purposes. If I'm a skilled developer, I'll create one component and serve both banners with the same component – a single, dynamic component. This makes it easy for content editors in the production environment to drag, drop, and change the content. But, if I'm not an experienced developer or I don't have knowledge of AEM, I might create two components – one for the top and one for the bottom. Maintenance becomes heavy, and it's harder for the content team to understand which component to use. A less experienced developer might create multiple components for the same function, increasing complexity and challenges. Over the last three to four years, this lack of resources and skilled AM developers has created these kinds of issues.
Bhavin Panchani - PeerSpot reviewer
Offers integration capabilities that are very easy to use
My company has 20 people who work on the product. I know that my company has around seven customers who use the tool. I recommend the product depending on the use cases of the person who wants to buy it. If your use case is to develop a public site, customer portal, self-service, or intranet, I would say that you should go for the Liferay Digital Experience Platform. If your use cases are related to e-commerce, you need to evaluate your use cases against Liferay Digital Experience Platform, and you can use it if you find it to be a good fit. Otherwise, you should search for other platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"The integration of customer behavior and website setup is impressive."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"It is easy to learn. You don't need to be an advanced Java developer."
"The most valuable features of Adobe Experience Manager include its capability to manage content and create reusable fragments."
"I like the profiling and segmentation."
"It's a complete package. You don't need to look elsewhere for digital marketing."
"The integration of customer behavior and website setup is impressive."
"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"The look and feel and the user interface are great."
"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"The integration capabilities of the product are super easy to use."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"The solution is easy to install."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
 

Cons

"Adobe Experience Manager's pricing could be improved."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"The solution's pricing and stability could be improved."
"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"A little bit of background knowledge of coding and website structure is required."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"Adobe's technical support is so-so."
"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"Social area and capabilities need improvement."
"The integration and configuration need to be simplified."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"The plugins should be more affordable."
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's really costly."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"It is a bit expensive."
"Licensing costs can be very expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
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Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
10%
Computer Software Company
7%
Manufacturing Company
5%
Financial Services Firm
17%
Educational Organization
12%
Computer Software Company
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.
What is your primary use case for Adobe Experience Manager?
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.
What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean, if for me the experience management is the best feature, for someone with diff...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital experience a bit later than we should have but picking Liferay as a DXP was one o...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as well as restore it and that's pretty vital for any digital experience platform....
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
Liferay DXP
 

Learn More

 

Overview

 

Sample Customers

Metra
Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Find out what your peers are saying about Adobe Experience Manager vs. Liferay Digital Experience Platform and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.