Adobe Experience Manager vs OpenText Extended ECM comparison

Adobe Experience Manager vs. OpenText Extended ECM

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Content Management

8th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.0%, up from 2.9% compared to the previous year. The mindshare of OpenText Extended ECM is 11.5%, up from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Impressive integration of customer behavior with an easy setup and okay support

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Adobe Experience Manager is a content management system, and we use it to create and manage a website."

"Easy to work with the solution."

"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."

"It's a complete package. You don't need to look elsewhere for digital marketing."

"The integration of customer behavior and website setup is impressive."

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."

"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."

"It is easy to learn. You don't need to be an advanced Java developer."

More Adobe Experience Manager pros

"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."

"Simplicity to roll out, features available, customization options."

"Scalability is great. We can extend areas horizontally and vertically."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

More OpenText Extended ECM pros

Cons

"Adobe's technical support is so-so."

"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."

"Programming model could be improved, it's a monolithic solution."

"A little bit of background knowledge of coding and website structure is required."

"Adobe Experience Manager's pricing could be improved."

"Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient."

"The licensing model is opaque, and technical support could be improved, especially for smaller companies."

"The licenses are very expensive."

More Adobe Experience Manager cons

"The response time is not effective, and the staff lacks adequate knowledge."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"The solution should work better with partners and be more developer-friendly."

"The initial setup can get really complicated, and it takes time."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

More OpenText Extended ECM cons

Pricing and Cost Advice

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."

"It's really costly."

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."

"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."

"The solution is expensive."

"The tool's pricing is confusing to the end customer."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The product is pricey."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The total cost of the product will vary on the capabilities required"

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

More OpenText Extended ECM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

42%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

14%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

What needs improvement with Adobe Experience Manager?

While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.

What is your primary use case for Adobe Experience Manager?

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...

Adobe CQ5 vs Adobe Experience Manager

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OpenText Documentum vs OpenText Extended ECM

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Compared 18% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Newgen OmniDocs vs OpenText Extended ECM

Compared 5% of the time

More OpenText Extended ECM Competitors

Product Reports

Adobe Experience Manager

Download Adobe Experience Manager product report

OpenText Extended ECM

Download OpenText Extended ECM product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud

OpenText Content Suite Platform, OpenText Core Share

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

Sample Customers

Metra

ATCO Australia, MSIG Asia, Orica, Salt River Project

Adobe Experience Manager vs. OpenText Extended ECM