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Adobe Experience Manager vs OpenText Extended ECM comparison

Adobe and OpenText are both solutions in the Enterprise Content Management category. Adobe is ranked #8 with an average rating of 8.6, while OpenText is ranked #3 with an average rating of 7.7. Adobe holds a 3.0% mindshare in ECM, compared to OpenText’s 11.4% mindshare. Additionally, 95% of Adobe users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.
Adobe Experience Manager
Read 20 Adobe Experience Manager reviews
  • 1,022 Views
  • 672 Comparison Views
95% willing to recommend
OpenText Extended ECM
Read 21 OpenText Extended ECM reviews
  • 3,225 Views
  • 2,512 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Adobe Experience Manager and OpenText Extended ECM are direct competitors in the digital experience and enterprise content management sectors. Adobe Experience Manager has the upper hand with its robust integration capabilities and user-friendly asset management, while OpenText Extended ECM is notable for its comprehensive content management features, attracting businesses seeking extensive ECM solutions.

Features: Adobe Experience Manager offers digital asset management, personalized content delivery, and seamless marketing integrations. OpenText Extended ECM provides superior document management, enhanced security features, and improved collaboration tools.

Room for Improvement: Adobe Experience Manager can improve on providing more versatile deployment options, enhancing security features, and expanding collaboration tools. OpenText Extended ECM could focus on integrating more marketing functionalities, improving user interface aesthetics, and reducing technical complexity for end users.

Ease of Deployment and Customer Service: Adobe Experience Manager offers a flexible deployment model with strong cloud-based solutions support, while OpenText Extended ECM provides both cloud and on-premises deployment options, ensuring implementation versatility. Adobe's customer support tends to be more proactive and responsive compared to OpenText's, which may require in-depth technical involvement.

Pricing and ROI: Adobe Experience Manager generally requires higher initial setup costs but promises quick ROI through enhanced customer engagement and streamlined marketing processes. OpenText Extended ECM, with potentially lower upfront costs, offers substantial ROI via efficient document management and content lifecycle capabilities. Adobe's ROI focuses on marketing benefits, while OpenText offers long-term returns with its broad content management functions.

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To learn more, read our detailed Adobe Experience Manager vs. OpenText Extended ECM Report (Updated: March 2025).
Buyer's Guide
Adobe Experience Manager vs. OpenText Extended ECM
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Content Management
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)
OpenText Extended ECM
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Content Collaboration Platforms (11th)
 

Mindshare comparison

As of March 2025, in the Enterprise Content Management category, the mindshare of Adobe Experience Manager is 3.0%, up from 2.9% compared to the previous year. The mindshare of OpenText Extended ECM is 11.4%, up from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Thomas Becker - PeerSpot reviewer
Impressive integration of customer behavior with an easy setup and okay support
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…
Read full review
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration of customer behavior and website setup is impressive."
"I like the profiling and segmentation."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"It's a complete package. You don't need to look elsewhere for digital marketing."
"Easy to work with the solution."
"It is easy to learn. You don't need to be an advanced Java developer."
More Adobe Experience Manager pros
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"It's a very good solution."
"We can configure the solution with any industry's products per customer requirements."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The engineering document management system is one of the most valuable features."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Scalability is great. We can extend areas horizontally and vertically."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
More OpenText Extended ECM pros
 

Cons

"Adobe's technical support is so-so."
"Adobe Experience Manager's pricing could be improved."
"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"Programming model could be improved, it's a monolithic solution."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient."
"The solution's pricing and stability could be improved."
"The licensing model is opaque, and technical support could be improved, especially for smaller companies."
More Adobe Experience Manager cons
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"The solution needs to improve the user interface."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"OpenText Extended ECM's user interface could be improved."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
More OpenText Extended ECM cons
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"It's really costly."
"The tool's pricing is confusing to the end customer."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The solution is expensive."
"Both Open Text ECM and IBM File share are expensive."
"The total cost of the product will vary on the capabilities required"
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The product is pricey."
More OpenText Extended ECM pricing and cost advice
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Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
5%
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
See all answers
What needs improvement with Adobe Experience Manager?
While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.
See all answers
What is your primary use case for Adobe Experience Manager?
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.
See all answers
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
See all answers
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
See all answers
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
See all answers
 

Comparisons

Adobe CQ5 vs Adobe Experience Manager Logo
Adobe CQ5 vs Adobe Experience Manager
Compared 14% of the time
Liferay Digital Experience Platform vs Adobe Experience Manager Logo
Liferay Digital Experience Platform vs Adobe Experience Manager
Compared 8% of the time
OpenText TeamSite vs Adobe Experience Manager Logo
OpenText TeamSite vs Adobe Experience Manager
Compared 8% of the time
Oracle Content Management vs Adobe Experience Manager Logo
Oracle Content Management vs Adobe Experience Manager
Compared 7% of the time
SDL Tridion DX vs Adobe Experience Manager Logo
SDL Tridion DX vs Adobe Experience Manager
Compared 7% of the time
More Adobe Experience Manager Competitors
OpenText Documentum vs OpenText Extended ECM Logo
OpenText Documentum vs OpenText Extended ECM
Compared 22% of the time
SharePoint vs OpenText Extended ECM Logo
SharePoint vs OpenText Extended ECM
Compared 19% of the time
IBM FileNet vs OpenText Extended ECM Logo
IBM FileNet vs OpenText Extended ECM
Compared 16% of the time
OpenText Content Manager vs OpenText Extended ECM Logo
OpenText Content Manager vs OpenText Extended ECM
Compared 7% of the time
OpenText Core Context vs OpenText Extended ECM Logo
OpenText Core Context vs OpenText Extended ECM
Compared 3% of the time
More OpenText Extended ECM Competitors
 

Product Reports

Buyer's Guide
Adobe Experience Manager
March 2025
Adobe Experience Manager reportDownload Adobe Experience Manager product report
Buyer's Guide
OpenText Extended ECM
March 2025
OpenText Extended ECM reportDownload OpenText Extended ECM product report
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
OpenText Content Suite Platform, OpenText Core Share
 

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers. 

Adobe

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText
 

Sample Customers

Metra
ATCO Australia, MSIG Asia, Orica, Salt River Project
Buyer's Guide
Adobe Experience Manager vs. OpenText Extended ECM
March 2025
Free Report: Adobe Experience Manager vs. OpenText Extended ECM
Find out what your peers are saying about Adobe Experience Manager vs. OpenText Extended ECM and other solutions. Updated: March 2025.
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See our Adobe Experience Manager vs. OpenText Extended ECM report.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.