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Adobe CQ5 vs Adobe Experience Manager comparison

Adobe CQ5 and Adobe Experience Manager are both solutions in the Web Content Management category. Adobe CQ5 is ranked #10, while Adobe Experience Manager is ranked #3 with an average rating of 8.6. Adobe CQ5 holds a 2.6% mindshare in WCM, compared to Adobe Experience Manager’s 12.9% mindshare. Additionally, 100% of Adobe CQ5 users are willing to recommend the solution, compared to 95% of Adobe Experience Manager users who would recommend it.
Adobe CQ5
Read 1 Adobe CQ5 review
  • 444 Views
  • 388 Comparison Views
100% willing to recommend
Adobe Experience Manager
Read 20 Adobe Experience Manager reviews
  • 2,926 Views
  • 1,902 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Adobe CQ5 and Adobe Experience Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Wordpress, Microsoft, Adobe and others in Web Content Management.

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To learn more, read our detailed Web Content Management Report (Updated: October 2024).
Buyer's Guide
Web Content Management
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.7
Adobe Experience Manager efficiently scales for large enterprises, handling load stress, easy customization, and smooth cloud migration post-transition.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Adobe Experience Manager offers ease of use, integration with Adobe Marketing Cloud, and robust tools for digital asset and content management.
No quotes available
For more quotes and insights, download the Adobe CQ5 report
The integration of customer behavior and website setup is impressive.
For more quotes and insights, download the Adobe Experience Manager report
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
Adobe Experience Manager faces criticism for its high cost, complexity, limited documentation, inefficient support, and challenging integration with Microsoft.
No quotes available
For more quotes and insights, download the Adobe CQ5 report
Technical support could be improved, especially for smaller companies.
For more quotes and insights, download the Adobe Experience Manager report
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Adobe Experience Manager is stable and secure, with cloud version benefits, despite some setup and integration issues.
 

Customer Service

No sentiment score available
Sentiment score
9.0
Adobe Experience Manager support is skilled but slow, varying by company size, focusing on base issues over custom code.
No quotes available
For more quotes and insights, download the Adobe CQ5 report
They are attentive to big companies but tend to be negligent towards mid-sized companies.
For more quotes and insights, download the Adobe Experience Manager report
 

Setup Cost

No sentiment score available
No sentiment score available
Adobe Experience Manager is expensive with variable licensing, but efficient for large websites and offers a one-month free trial.
No quotes available
For more quotes and insights, download the Adobe CQ5 report
For large enterprises, the cost is often comparable with other major CMSs.
For more quotes and insights, download the Adobe Experience Manager report
 

Categories and Ranking

Adobe CQ5
Ranking in Web Content Management
10th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Adobe Experience Manager
Ranking in Web Content Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (8th), Enterprise Social Software (5th), Digital Experience Platforms (DXP) (1st)
 

Mindshare comparison

As of November 2024, in the Web Content Management category, the mindshare of Adobe CQ5 is 2.6%, down from 3.3% compared to the previous year. The mindshare of Adobe Experience Manager is 12.9%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Content Management
 

Featured Reviews

it_user680385 - PeerSpot reviewer
Brand management, Digital Transformation of organization and Most dynamic site.
Experience Management Digital Content Management Content Authoring Multisite Management Brand management, Digital Transformation of organization and Most dynamic site. Even more out of box components, UI designs. 7 Years No No No Customer Service: 9 Out of 10 Technical Support: 9 out of 10…
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Prince Shivhare - PeerSpot reviewer
Managing content is very user-friendly, AEM makes maintenance simple and auto-scalable
Area of improvement for Cloud Service: For the last four years, I've been working on AEM as a Cloud Service. I feel the tool has all the features needed for production, but the problem is with skills. Depending on the skill level of the developers building the components within Adobe Experience Manager, you can have a very streamlined implementation or a very difficult one. Tool-wise, the Adobe Experience Manager support team is not very responsive when the user faces issues in AEM as a Cloud Service. If I reach out to Adobe for something, they create a ticket, and then I might wait three to four days for a response. When I have issues, I want an immediate response. On AEM as a Cloud Service, this is the one thing I think Adobe needs to improve. They should resolve issues within a day so everything runs smoothly for the user. Area of improvement for on-premises: For on-premises AEM, everything is managed by us, but since Adobe Experience Manager was not a very big market earlier (though it's growing now), there are limited clients. The cost of the tool is high, and maintenance is heavy – it's very costly. So, the developers working in AEM development might not always have the proper skills to develop the components. For example, in a normal website, we often see carousels which represent your website in a very dynamic way. Now, suppose you have two carousels on the page – one at the top and the next at the bottom. They have different purposes. If I'm a skilled developer, I'll create one component and serve both banners with the same component – a single, dynamic component. This makes it easy for content editors in the production environment to drag, drop, and change the content. But, if I'm not an experienced developer or I don't have knowledge of AEM, I might create two components – one for the top and one for the bottom. Maintenance becomes heavy, and it's harder for the content team to understand which component to use. A less experienced developer might create multiple components for the same function, increasing complexity and challenges. Over the last three to four years, this lack of resources and skilled AM developers has created these kinds of issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
13%
Retailer
12%
Manufacturing Company
8%
Educational Organization
45%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
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What needs improvement with Adobe Experience Manager?
Adobe Experience Manager could improve by allowing the reuse of components like a progress bar across multiple pages to make the development process more efficient. Currently, changes have to be ma...
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What is your primary use case for Adobe Experience Manager?
I am a full stack developer, focusing more on the front end. I work with frameworks like React and JavaScript. I would like to give a review about Adobe Experience Manager, which I have used for ma...
See all answers
 

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Product Reports

Buyer's Guide
Web Content Management
October 2024
Adobe CQ5 reportDownload Adobe CQ5 product report
Buyer's Guide
Adobe Experience Manager
November 2024
Adobe Experience Manager reportDownload Adobe Experience Manager product report
 

Also Known As

CQ5
Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
 

Learn More

Adobe
Adobe
 

Overview

Adobe CQ web content management provides a browser-based user interface for both business and IT to create interactive, media-enriched, multichannel customer experiences to build an engaging digital presence, drive more effective campaigns and grow online customer communities. 

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers. 

 

Sample Customers

Boehringer Ingelheim
Metra
Buyer's Guide
Web Content Management
October 2024
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