LogMeIn Central Reviews, Competitors and Pricing

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

Sep 23, 2019

Download

Secure and reliable access to machines all over the globe

Pros and Cons

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"It is easy to get locked out, which is something that needs to be improved."

What is our primary use case?

We use this solution for access to servers and client desktops/laptops situated all over the globe.

How has it helped my organization?

This solution has allowed granular permission access to machines, very consistent and solid most of the time.

What is most valuable?

The most valuable feature of this solution is the grouping of granular and group permissions.

What needs improvement?

It is easy to get locked out, which is something that needs to be improved.

Buyer's Guide

LogMeIn Central

October 2024

Free Report: LogMeIn Central Reviews and More

Learn what your peers think about LogMeIn Central. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.

DOWNLOAD NOW

814,649 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

GiancarloScali

Project Manager at SOLUZIONE SRL

Mar 28, 2019

Download

Easy to install, robust and secure

What is our primary use case?

To support unattended PCs and servers.

How has it helped my organization?

It's easy to install, and it's robust and secure.

What is most valuable?

Unattended connection.

What needs improvement?

Client setup.

For how long have I used the solution?

More than five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide

LogMeIn Central

October 2024

Free Report: LogMeIn Central Reviews and More

Learn what your peers think about LogMeIn Central. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.

DOWNLOAD NOW

814,649 professionals have used our research since 2012.

it_user831870

Integral Color Specialist

Mar 6, 2018

Download

We provide a quicker response when supporting our customers. However, do not use this product's technical support.

Pros and Cons

"Using the product, we provide a quicker response when supporting customers."
"The initial setup was simple."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"Do not use the technical support."

What is our primary use case?

The primary use case for this solution is customer support. We manage servers, computers (laptop or desktop), and POS hardware/software.

We are also leveraging Central to keep our endpoints secure.

How has it helped my organization?

Using the product, we provide a quicker response when supporting customers.

What is most valuable?

We support a large geographic area across the West Coast. We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations.

What needs improvement?

File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Do not use the technical support.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is a solid solution for a remote desktop.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.