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Kaseya VSA vs LogMeIn Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
7.6
Reviews Sentiment
4.5
Number of Reviews
32
Ranking in other categories
Patch Management (9th)
LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 18.2%, up from 8.4% compared to the previous year. The mindshare of LogMeIn Central is 3.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
Kaseya VSA18.2%
LogMeIn Central3.2%
Other78.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Stéphane Guerin - PeerSpot reviewer
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…
Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"We can schedule the patching of the endpoints."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"This solution is our RMM tool and we love the deployment features."
"The most valuable part of this solution is the security features that it offers."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"It is a scalable solution."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"​The initial setup was pretty straightforward."
"I like being able to dial in and transfer files for updates."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
 

Cons

"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"The network monitoring module today is not the best one."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The solution is hard to use at first until you understand how it works."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"They should provide intermediate device limit options for the users."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"It's not really a true RMM product but more of just a remote access."
"I do not like the antivirus."
"Sometimes it just fails to load."
"The solution is expensive as hell."
"There are some screens that are just ugly and difficult to manipulate."
 

Pricing and Cost Advice

"The solution's pricing is reasonable."
"I think it costs more than ManageEngine."
"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"We were looking at a price of $22.50 cents per user."
"Licensing is available on a yearly basis and is priced per node."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The solution's price is reasonable."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Computer Software Company
10%
Educational Organization
8%
Real Estate/Law Firm
7%
Performing Arts
8%
Insurance Company
8%
Educational Organization
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
I would improve their support system. They can improve their interface, as the GUI looks very outdated. Although they have many features, improvements in the GUI in terms of the front face and the ...
What is your primary use case for Kaseya VSA?
Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed ser...
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Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Au Bon Pain, BELL (Building Educated Leaders for Life)
Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.