We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."We can schedule the patching of the endpoints."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"Kaseya VSA's best features are auditing and reporting."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The most valuable part of this solution is the security features that it offers."
"This solution is our RMM tool and we love the deployment features."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"Using the product, we provide a quicker response when supporting customers."
"The initial setup was simple."
"It is a scalable solution."
"Unattended remote assistance."
"I like being able to dial in and transfer files for updates."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The user interface is somewhat outdated."
"I believe we should include a VSA license to provide complete endpoint management."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The stability of the solution is good but it can be improved."
"It never functioned as intended."
"It's very difficult to update the third-party software on every device."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The audit and KNM tools could improve."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"It is easy to get locked out, which is something that needs to be improved."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Do not use the technical support."
"Sometimes it just fails to load."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"Our clients are having issues with printing."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Pulseway, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Datto Remote Monitoring and Management.
See our list of best Remote Monitoring and Management (RMM) vendors.
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