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Kaseya VSA vs LogMeIn Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
7.6
Reviews Sentiment
4.5
Number of Reviews
32
Ranking in other categories
Patch Management (9th)
LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 18.2%, up from 8.4% compared to the previous year. The mindshare of LogMeIn Central is 3.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
Kaseya VSA18.2%
LogMeIn Central3.2%
Other78.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Stéphane Guerin - PeerSpot reviewer
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…
Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable part of this solution is the security features that it offers."
"Regarding the patching and software management, for me, it's the best path."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The solution was scalable."
"Provides efficient automation."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"Kaseya VSA's best features are auditing and reporting."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The alerts are helpful."
"I like being able to dial in and transfer files for updates."
"Unattended remote assistance."
"​The initial setup was pretty straightforward."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
 

Cons

"The stability of the solution is good but it can be improved."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"Sometimes, the product misinterprets the functionality of a machine."
"The user interface is somewhat outdated."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"There are some screens that are just ugly and difficult to manipulate."
"It's not really a true RMM product but more of just a remote access."
"Our clients are having issues with printing."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"Sometimes it just fails to load."
"The solution is expensive as hell."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
 

Pricing and Cost Advice

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"The solution is robust and the price is good for the features that are provided."
"The solution's pricing is reasonable."
"We were looking at a price of $22.50 cents per user."
"Licensing is available on a yearly basis and is priced per node."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Coming from where it was free, it's getting to be expensive."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"It really is an expensive product for me.​"
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Top Industries

By visitors reading reviews
Performing Arts
11%
Computer Software Company
10%
Educational Organization
8%
Real Estate/Law Firm
7%
Performing Arts
8%
Insurance Company
8%
Educational Organization
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
I would improve their support system. They can improve their interface, as the GUI looks very outdated. Although they have many features, improvements in the GUI in terms of the front face and the ...
What is your primary use case for Kaseya VSA?
Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed ser...
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Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Au Bon Pain, BELL (Building Educated Leaders for Life)
Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: September 2025.
869,832 professionals have used our research since 2012.