LogMeIn Central vs LogMeIn Pro comparison

The compared LogMeIn Central and LogMeIn Pro solutions aren't in the same category. LogMeIn Central is ranked #14 in RMM , and holds a 3.3% mindshare in the category. LogMeIn Pro is ranked #27 in VUS , and holds a 1.5% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 86% of LogMeIn Pro users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

953 Views
639 Comparison Views

100% willing to recommend

LogMeIn Pro

Read 20 LogMeIn Pro reviews

866 Views
805 Comparison Views

86% willing to recommend

LogMeIn Central

LogMeIn Pro

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Pro based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: January 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

LogMeIn Pro

Average Rating

9.0

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Remote Access (27th)

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.5% mindshare, up 1.2% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.3%
Kaseya VSA	16.4%
NinjaOne	11.5%
Other	68.8%

Remote Monitoring and Management (RMM)

Remote Access Market Share Distribution
Product	Market Share (%)
LogMeIn Pro	1.5%
TeamViewer Business	10.2%
Microsoft Intune	9.3%
Other	79.0%

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerts are helpful."

"The initial setup was pretty straightforward."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"I like being able to dial in and transfer files for updates."

"It is a scalable solution."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

More LogMeIn Central pros

"I can copy information and put it into a presentation that I may be putting together at another location."

"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."

"Being able to remote access my computer means I can work at night from my house."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"It must have been straightforward. My IT person set it up for me. It is a friendly program."

"This is a very reliable product and I've never had it crash."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

More LogMeIn Pro pros

Cons

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"It is easy to get locked out, which is something that needs to be improved."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"I do not like the antivirus."

"Do not use the technical support."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"Sometimes it just fails to load."

More LogMeIn Central cons

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "

"The high pricing of the product is its only shortcoming that needs improvement."

More LogMeIn Pro cons

Pricing and Cost Advice

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"Coming from where it was free, it's getting to be expensive."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

More LogMeIn Central pricing and cost advice

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

More LogMeIn Pro pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

10%

Educational Organization

Healthcare Company

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

Comparisons

Kaseya VSA vs LogMeIn Central

Compared 13% of the time

NinjaOne vs LogMeIn Central

Compared 10% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 10% of the time

ConnectWise RMM vs LogMeIn Central

Compared 9% of the time

N-able N-central vs LogMeIn Central

Compared 7% of the time

More LogMeIn Central Competitors

Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 22% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 15% of the time

TeamViewer Business vs LogMeIn Pro

Compared 10% of the time

ScreenConnect vs LogMeIn Pro

Compared 10% of the time

GoTo Resolve vs LogMeIn Pro

Compared 9% of the time

More LogMeIn Pro Competitors

Product Reports

Buyer's Guide

LogMeIn Central

January 2026

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Buyer's Guide

LogMeIn Pro

January 2026

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Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

The North Face, Slingbox, Lutron, The Weather Company

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

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