No more typing reviews! Try our Samantha, our new voice AI agent.

LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.4%, up 3.1% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.4%
Kaseya VSA12.8%
NinjaOne10.2%
Other73.6%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer8.2%
Microsoft Remote Desktop Services6.7%
Other83.4%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"If you need unattended access, then LogMeIn; I haven't found anything better."
"​The initial setup was pretty straightforward."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"I have called for help to their technical support, and they have been extremely helpful."
"The initial setup was very easy."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"This is a scalable solution and we use it amongst a bunch of clients; we'd use it on one computer for one person, and we would use it on 50 computers for one company."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"I can login to my office computer, go into all of my software, and work from a remote location.​"
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"I can copy information and put it into a presentation that I may be putting together at another location."
"It improves time and efficiency, both."
 

Cons

"The only thing I found is that they've gotten very, very expensive over the years."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Our clients are having issues with printing."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"It's not really a true RMM product but more of just a remote access."
"It is easy to get locked out, which is something that needs to be improved."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"LogMeIn is a great product, and unfortunately, is a necessary evil."
"Remote Access for external and internal customers."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"Would like for the client to be searchable."
"Lower the price for an individual user. The company does not scale the price based upon use."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"At certain times of the day, during the "rush hour," it's very slow."
 

Pricing and Cost Advice

"Having to spend so much money on remote access is what I feel to be a necessary evil."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It really is an expensive product for me.​"
"The price is a little high but it's competitive. The licensing process is fairly easy."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"Lower the price for an individual user. ​"
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"It is very good."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
904,973 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: July 2026.
904,973 professionals have used our research since 2012.