LogMeIn Central vs LogMeIn Pro comparison

"It's easy to install, and it's robust and secure."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"The alerts are helpful."

"It is a scalable solution."

"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."

"I have called for help to their technical support, and they have been extremely helpful."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."

"LogMeIn allows me to quickly and efficiently assist my users across the United States."

"The setup was pretty simple."

"I would recommend LogMeIn."

"The price. I complain about it all the time."

"It's not really a true RMM product but more of just a remote access."

"The only thing I found is that they've gotten very, very expensive over the years."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day."

"The solution is expensive as hell."

"They should provide intermediate device limit options for the users."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The initial load is terribly slow and often has delays with the login page loading."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"The UI could be a little bit more robust."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"The management part probably needs improving. It can get a little cluttered."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"Remote Access for external and internal customers."

"Would like for the client to be searchable."

"When using LogMeIn, you need a separate chat window."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"The solution's price is reasonable."

"It really is an expensive product for me.​"

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"Lower the price for an individual user. ​"

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."