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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.5%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.8% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.5%
Kaseya VSA13.8%
NinjaOne10.7%
Other72.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.8%
TeamViewer8.6%
Microsoft Intune7.1%
Other82.5%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It saves us drive time, we don't have to go to clients, we can just use remote access."
"The alerts are helpful."
"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The initial setup was very easy."
"If you need unattended access, then LogMeIn; I haven't found anything better."
"User interface."
"It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on."
"This is a very reliable product and I've never had it crash."
"It improves time and efficiency, both."
"I can login to my office computer, go into all of my software, and work from a remote location.​"
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
 

Cons

"Our clients are having issues with printing."
"They should provide intermediate device limit options for the users."
"It's not really a true RMM product but more of just a remote access."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"The solution is expensive as hell."
"There are some screens that are just ugly and difficult to manipulate."
"The initial load is terribly slow and often has delays with the login page loading."
"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those."
"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."
"Pricing has been going up for just going back and forth between two computers. That's crazy."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"The only issue is that they could have a tier between 10 seats and 50."
"If I had to point out one thing, it would be that it is expensive."
"Remote Access for external and internal customers."
"LogMeIn is a great product, and unfortunately, is a necessary evil."
 

Pricing and Cost Advice

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"The company does not scale the price based upon use."
"It is very good."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: May 2026.
896,387 professionals have used our research since 2012.