LogMeIn Central vs LogMeIn Pro comparison

"Remote access, we can remote access our clients, the workstation servers."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"The alerts are helpful."

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"It allows you to transfer along with many other functions."

"This is a very reliable product and I've never had it crash."

"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"The setup was pretty simple."

"I would recommend LogMeIn."

"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"It is easy to get locked out, which is something that needs to be improved."

"The solution is expensive as hell."

"They should provide intermediate device limit options for the users."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"It's not really a true RMM product but more of just a remote access."

"While I am not in charge of the finances, I do know that the solution is expensive as hell."

"With our recent Windows 10 rollout, there was a rough patch, but that has been corrected."

"Pricing has been going up for just going back and forth between two computers. That's crazy."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"The management part probably needs improving. It can get a little cluttered."

"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."

"When using LogMeIn, you need a separate chat window."

"Remote Access for external and internal customers."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"Lower the price for an individual user. ​"

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"The company does not scale the price based upon use."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."