LogMeIn Central vs LogMeIn Pro comparison

"The initial setup was very easy."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"It is convenient for my workers to be at home, therefore, it is easier for them as their second job to do the work, that is a plus, and I improve productivity."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"We are using LogMeIn for our IT Management."

"This is a very reliable product and I've never had it crash."

"It gives you a lot of flexibility when it comes to travel; it doesn't matter where you're at, I traveled overseas to Vietnam and was able to log in, and you can log in from anywhere in the world, so from that standpoint, it gives you access 24/7 no matter where you're at."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"I would recommend LogMeIn."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"The client could have a bit more functionality, as some changes can only be made through the web interface."

"I do not like the antivirus."

"The initial load is terribly slow and often has delays with the login page loading."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It's not really a true RMM product but more of just a remote access."

"Do not use the technical support."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day."

"The solution is expensive as hell."

"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"

"When using LogMeIn, you need a separate chat window."

"LogMeIn is a great product, and unfortunately, is a necessary evil."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"The UI could be a little bit more robust."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Coming from where it was free, it's getting to be expensive."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."