LogMeIn Central vs LogMeIn Pro comparison

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office."

"Using the product, we provide a quicker response when supporting customers.​"

"Unattended remote assistance."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"I can login to my office computer, go into all of my software, and work from a remote location.​"

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"We are using LogMeIn for our IT Management."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"The setup was pretty simple."

"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"It is easy to get locked out, which is something that needs to be improved."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"Sometimes it just fails to load."

"The initial load is terribly slow and often has delays with the login page loading."

"The only thing I found is that they've gotten very, very expensive over the years."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"Pricing has been going up for just going back and forth between two computers. That's crazy."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"It's never cheap enough. If we got it for free, that would be perfect."

"Remote Access for external and internal customers."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It really is an expensive product for me.​"

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"It is very good."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"Lower the price for an individual user. ​"

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."