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LogMeIn Central vs LogMeIn Pro comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.7%, up 3.3% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.7%
NinjaOne10.0%
Kaseya VSA9.8%
Other76.5%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer7.8%
Microsoft Remote Desktop Services6.4%
Other84.1%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"Unattended remote assistance is the most valuable for us – I save travel time and money."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"I function through LogMeIn, because it gives me everything I need."
"The alerts are helpful."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"Scalability-wise, I rate the solution a ten out of ten."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done."
"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"This is a very reliable product and I've never had it crash."
 

Cons

"It is easy to get locked out, which is something that needs to be improved."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Our clients are having issues with printing."
"I do not like the antivirus."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The initial load is terribly slow and often has delays with the login page loading."
"The solution is expensive as hell."
"The only thing I found is that they've gotten very, very expensive over the years."
"The UI could be a little bit more robust."
"At certain times of the day, during the "rush hour," it's very slow."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"LogMeIn is a great product, and unfortunately, is a necessary evil."
"When using LogMeIn, you need a separate chat window."
"With our recent Windows 10 rollout, there was a rough patch, but that has been corrected."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
 

Pricing and Cost Advice

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
"Lower the price for an individual user. ​"
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"It is very good."
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Construction Company
15%
Outsourcing Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: August 2026.
913,076 professionals have used our research since 2012.