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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.6% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.3%
Kaseya VSA14.3%
NinjaOne11.4%
Other71.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.6%
TeamViewer8.7%
Microsoft Intune8.0%
Other81.7%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"The alerts are helpful."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"It saves us drive time, we don't have to go to clients, we can just use remote access."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."
"It's easy to install, and it's robust and secure."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"LogMeIn allows me to quickly and efficiently assist my users across the United States."
"Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"We are using LogMeIn for our IT Management."
 

Cons

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"It's not really a true RMM product but more of just a remote access."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"Do not use the technical support."
"The price. I complain about it all the time."
"Sometimes it just fails to load."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The only issue is that they could have a tier between 10 seats and 50."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"Would like for the client to be searchable."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Remote Access for external and internal customers."
"If I had to point out one thing, it would be that it is expensive."
 

Pricing and Cost Advice

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It really is an expensive product for me.​"
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"It is very good."
"The company does not scale the price based upon use."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Performing Arts
8%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
889,855 professionals have used our research since 2012.