LogMeIn Central vs LogMeIn Pro comparison

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."

"Remote access, we can remote access our clients, the workstation servers."

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."

"It's easy to install, and it's robust and secure."

"​The initial setup was pretty straightforward."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"This is a very reliable product and I've never had it crash."

"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"​It must have been straightforward. My IT person set it up for me. It is a friendly program."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"The solution is expensive as hell."

"Client setup."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"The only thing I found is that they've gotten very, very expensive over the years."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"I do not like the antivirus."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"The only issue is that they could have a tier between 10 seats and 50."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"

"Remote Access for external and internal customers."

"If I had to point out one thing, it would be that it is expensive."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It is very good."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"The company does not scale the price based upon use."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"

"Lower the price for an individual user. ​"

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."