LogMeIn Central vs LogMeIn Pro comparison

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"It is a scalable solution."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"The initial setup was very easy."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"The alerts are helpful."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."

"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."

"Being able to remote access my computer means I can work at night from my house."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"Scalability-wise, I rate the solution a ten out of ten."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"I can copy information and put it into a presentation that I may be putting together at another location."

"Sometimes it just fails to load."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The solution is expensive as hell."

"The initial load is terribly slow and often has delays with the login page loading."

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"Our clients are having issues with printing."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"The only issue is that they could have a tier between 10 seats and 50."

"The high pricing of the product is its only shortcoming that needs improvement."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"

"The solution's price is reasonable."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"It is very good."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"The company does not scale the price based upon use."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."