We performed a comparison between LogMeIn Central and LogMeIn Pro based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."It is a scalable solution."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"The initial setup was very easy."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"Scalability-wise, I rate the solution a ten out of ten."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"This is a very reliable product and I've never had it crash."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"Sometimes it just fails to load."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"It is easy to get locked out, which is something that needs to be improved."
"It's not really a true RMM product but more of just a remote access."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The solution is expensive as hell."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"Remote Access for external and internal customers."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while LogMeIn Pro is ranked 14th in Remote Access with 20 reviews. LogMeIn Central is rated 8.6, while LogMeIn Pro is rated 9.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and ConnectWise Automate, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, BeyondTrust Remote Support, ConnectWise ScreenConnect and Parallels Access.
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