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LogMeIn Central vs LogMeIn Pro comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (13th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (23rd)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.8%, up 3.3% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.8% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.8%
NinjaOne9.8%
Kaseya VSA9.7%
Other76.7%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.8%
TeamViewer7.8%
Microsoft Remote Desktop Services6.4%
Other84.0%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"​The initial setup was simple."
"I function through LogMeIn, because it gives me everything I need."
"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."
"It's easy to install, and it's robust and secure."
"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."
"User interface."
"This is a scalable solution and we use it amongst a bunch of clients; we'd use it on one computer for one person, and we would use it on 50 computers for one company."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"This is a very reliable product and I've never had it crash."
"We are using LogMeIn for our IT Management."
 

Cons

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."
"Do not use the technical support."
"Our clients are having issues with printing."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"The price. I complain about it all the time."
"If I had to point out one thing, it would be that it is expensive."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"The management part probably needs improving. It can get a little cluttered."
"Lower the price for an individual user. The company does not scale the price based upon use."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"With our recent Windows 10 rollout, there was a rough patch, but that has been corrected."
"The high pricing of the product is its only shortcoming that needs improvement."
 

Pricing and Cost Advice

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It really is an expensive product for me.​"
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"The solution's price is reasonable."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"It is very good."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Construction Company
13%
Financial Services Firm
11%
Outsourcing Company
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: October 2026.
919,341 professionals have used our research since 2012.