No more typing reviews! Try our Samantha, our new voice AI agent.

LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.5%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.8% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.5%
Kaseya VSA13.8%
NinjaOne10.7%
Other72.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.8%
TeamViewer8.6%
Microsoft Intune7.1%
Other82.5%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"It is a scalable solution."
"Using the product, we provide a quicker response when supporting customers.​"
"It allows you to transfer along with many other functions."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"Unattended remote assistance is the most valuable for us – I save travel time and money."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"We are using LogMeIn for our IT Management."
"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."
"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."
"It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on."
"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
 

Cons

"The initial load is terribly slow and often has delays with the login page loading."
"I do not like the antivirus."
"Sometimes it just fails to load."
"There are some screens that are just ugly and difficult to manipulate."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Do not use the technical support."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve."
"The client could have a bit more functionality, as some changes can only be made through the web interface."
"When using LogMeIn, you need a separate chat window."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"Lower the price for an individual user. The company does not scale the price based upon use."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
 

Pricing and Cost Advice

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"The solution's price is reasonable."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"It really is an expensive product for me.​"
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"Lower the price for an individual user. ​"
"I did not deal with the financial aspect but my impression is that they are more expensive."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"It is very good."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
896,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: May 2026.
896,099 professionals have used our research since 2012.