No more typing reviews! Try our Samantha, our new voice AI agent.

LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.4%, up 3.1% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.4%
Kaseya VSA12.8%
NinjaOne10.2%
Other73.6%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer8.2%
Microsoft Remote Desktop Services6.7%
Other83.4%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"Unattended remote assistance."
"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."
"If you need unattended access, then LogMeIn; I haven't found anything better."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"I can copy information and put it into a presentation that I may be putting together at another location."
"This is a scalable solution and we use it amongst a bunch of clients; we'd use it on one computer for one person, and we would use it on 50 computers for one company."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."
"I would recommend LogMeIn."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."
 

Cons

"Our clients are having issues with printing."
"Sometimes it just fails to load."
"I do not like the antivirus."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"There are some screens that are just ugly and difficult to manipulate."
"It's not really a true RMM product but more of just a remote access."
"The initial load is terribly slow and often has delays with the login page loading."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Lower the price for an individual user. The company does not scale the price based upon use."
"Pricing has been going up for just going back and forth between two computers. That's crazy."
"The management part probably needs improving. It can get a little cluttered."
"At certain times of the day, during the "rush hour," it's very slow."
"Remote Access for external and internal customers."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"The high pricing of the product is its only shortcoming that needs improvement."
 

Pricing and Cost Advice

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The solution's price is reasonable."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"The company does not scale the price based upon use."
"Lower the price for an individual user. ​"
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"I did not deal with the financial aspect but my impression is that they are more expensive."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
903,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: June 2026.
903,807 professionals have used our research since 2012.