LogMeIn Central vs LogMeIn Pro comparison

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."

"It saves us drive time, we don't have to go to clients, we can just use remote access."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."

"​It must have been straightforward. My IT person set it up for me. It is a friendly program."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"It gives you a lot of flexibility when it comes to travel; it doesn't matter where you're at, I traveled overseas to Vietnam and was able to log in, and you can log in from anywhere in the world, so from that standpoint, it gives you access 24/7 no matter where you're at."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"Being able to remote access my computer means I can work at night from my house."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"This is a very reliable product and I've never had it crash."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."

"While I am not in charge of the finances, I do know that the solution is expensive as hell."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve."

"Do not use the technical support."

"Sometimes it just fails to load."

"There are some screens that are just ugly and difficult to manipulate."

"The price. I complain about it all the time."

"The high pricing of the product is its only shortcoming that needs improvement."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Remote Access for external and internal customers."

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Pricing has been going up for just going back and forth between two computers. That's crazy."

"Would like for the client to be searchable."

"LogMeIn is a great product, and unfortunately, is a necessary evil."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"Lower the price for an individual user. ​"

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"It is very good."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"The company does not scale the price based upon use."