No more typing reviews! Try our Samantha, our new voice AI agent.

LogMeIn Central vs LogMeIn Pro comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.7%, up 3.3% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.7%
NinjaOne10.0%
Kaseya VSA9.8%
Other76.5%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer7.8%
Microsoft Remote Desktop Services6.4%
Other84.1%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was very easy."
"Unattended remote assistance is the most valuable for us – I save travel time and money."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done."
"The ROI is almost instantaneous, in that it aggregates multiple functions into one, and allows for proactive actions that could otherwise cause some downtime or inconvenience."
"Scalability-wise, I rate the solution a ten out of ten."
"It improves time and efficiency, both."
 

Cons

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"I do not like the antivirus."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"It's not really a true RMM product but more of just a remote access."
"The solution is expensive as hell."
"It is easy to get locked out, which is something that needs to be improved."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Pricing has been going up for just going back and forth between two computers. That's crazy."
"The high pricing of the product is its only shortcoming that needs improvement."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"Would like for the client to be searchable."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"Coming from where it was free, it's getting to be expensive."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"Lower the price for an individual user. ​"
"The company does not scale the price based upon use."
"It is very good."
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
911,839 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
10%
Manufacturing Company
9%
Financial Services Firm
6%
Construction Company
15%
Outsourcing Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: August 2026.
911,839 professionals have used our research since 2012.