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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.6% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.3%
Kaseya VSA14.3%
NinjaOne11.4%
Other71.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.6%
TeamViewer8.7%
Microsoft Intune8.0%
Other81.7%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"Unattended remote assistance is the most valuable for us – I save travel time and money."
"Using the product, we provide a quicker response when supporting customers.​"
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"Being able to remote access my computer means I can work at night from my house."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"I would recommend LogMeIn."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."
"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
 

Cons

"The solution is expensive as hell."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"The only thing I found is that they've gotten very, very expensive over the years."
"Sometimes it just fails to load."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The initial load is terribly slow and often has delays with the login page loading."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"If I had to point out one thing, it would be that it is expensive."
"Remote Access for external and internal customers."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."
"LogMeIn is a great product, and unfortunately, is a necessary evil."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those."
"The only issue is that they could have a tier between 10 seats and 50."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"The management part probably needs improving. It can get a little cluttered."
 

Pricing and Cost Advice

"Coming from where it was free, it's getting to be expensive."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"It is very good."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Performing Arts
8%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
889,955 professionals have used our research since 2012.