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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.4%, up 3.1% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.4%
Kaseya VSA12.8%
NinjaOne10.2%
Other73.6%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer8.2%
Microsoft Remote Desktop Services6.7%
Other83.4%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​The initial setup was simple."
"Using the product, we provide a quicker response when supporting customers.​"
"I function through LogMeIn, because it gives me everything I need."
"Remote access, we can remote access our clients, the workstation servers."
"Unattended remote assistance."
"The initial setup was very easy."
"I have called for help to their technical support, and they have been extremely helpful."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"The ROI is almost instantaneous, in that it aggregates multiple functions into one, and allows for proactive actions that could otherwise cause some downtime or inconvenience."
"The setup was pretty simple."
"LogMeIn allows me to quickly and efficiently assist my users across the United States."
"I can copy information and put it into a presentation that I may be putting together at another location."
"Being able to remote access my computer means I can work at night from my house, so I can catch up and get stuff done."
"I would recommend LogMeIn."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
 

Cons

"Sometimes it just fails to load."
"Client setup."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"Our clients are having issues with printing."
"The client could have a bit more functionality, as some changes can only be made through the web interface."
"The only issue is that they could have a tier between 10 seats and 50."
"Lower the price for an individual user. The company does not scale the price based upon use."
"LogMeIn is a great product, and unfortunately, is a necessary evil."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
 

Pricing and Cost Advice

"Coming from where it was free, it's getting to be expensive."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"It is very good."
"Lower the price for an individual user. ​"
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
9%
Outsourcing Company
7%
Financial Services Firm
7%
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: July 2026.
906,418 professionals have used our research since 2012.