LogMeIn Central vs LogMeIn Pro comparison

The compared LogMeIn Central and LogMeIn Pro solutions aren't in the same category. LogMeIn Central is ranked #8 in RMM , with an average rating of 10.0, and holds a 4.3% mindshare in the category. LogMeIn Pro is ranked #22 in VUS , with an average rating of 9.0, and holds a 1.3% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 86% of LogMeIn Pro users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

741 Views
425 Comparison Views

100% willing to recommend

LogMeIn Pro

Read 20 LogMeIn Pro reviews

849 Views
516 Comparison Views

86% willing to recommend

LogMeIn Central

LogMeIn Pro

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Pro based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: April 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

April 2025

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Helped 847,862 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (8th)

LogMeIn Pro

Average Rating

9.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

Remote Access (22nd)

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.3%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.3% mindshare, up 1.0% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"It is a scalable solution."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"Using the product, we provide a quicker response when supporting customers."

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

More LogMeIn Central pros

"I can copy information and put it into a presentation that I may be putting together at another location."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."

"I can login to my office computer, go into all of my software, and work from a remote location."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"Scalability-wise, I rate the solution a ten out of ten."

More LogMeIn Pro pros

Cons

"I do not like the antivirus."

"Our clients are having issues with printing."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"It is easy to get locked out, which is something that needs to be improved."

"Do not use the technical support."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"Sometimes it just fails to load."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

More LogMeIn Central cons

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"The high pricing of the product is its only shortcoming that needs improvement."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"Remote Access for external and internal customers."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

More LogMeIn Pro cons

Pricing and Cost Advice

"It really is an expensive product for me."

"Coming from where it was free, it's getting to be expensive."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

More LogMeIn Central pricing and cost advice

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"Lower the price for an individual user. "

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. "

More LogMeIn Pro pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

10%

University

Financial Services Firm

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

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What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

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What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

See all answers

What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

See all answers

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

See all answers

What needs improvement with LogMeIn Pro?

See all answers

Comparisons

NinjaOne vs LogMeIn Central

Compared 25% of the time

LogMeIn Rescue vs LogMeIn Central

Compared 12% of the time

ConnectWise Automate vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 11% of the time

Atera vs LogMeIn Central

Compared 11% of the time

More LogMeIn Central Competitors

Microsoft Remote Desktop Services vs LogMeIn Pro

Compared 42% of the time

LogMeIn Rescue vs LogMeIn Pro

Compared 19% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 7% of the time

GoToMyPC vs LogMeIn Pro

Compared 7% of the time

Parallels Access vs LogMeIn Pro

Compared 7% of the time

More LogMeIn Pro Competitors

Product Reports

Buyer's Guide

LogMeIn Central

April 2025

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Buyer's Guide

LogMeIn Pro

April 2025

Download LogMeIn Pro product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

The North Face, Slingbox, Lutron, The Weather Company

Buyer's Guide

Remote Monitoring and Management (RMM)

April 2025

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