LogMeIn Central vs LogMeIn Pro comparison

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"It is convenient for my workers to be at home, therefore, it is easier for them as their second job to do the work, that is a plus, and I improve productivity."

"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."

"​The initial setup was simple."

"It's easy to install, and it's robust and secure."

"All in all, the ROI was great as it saved me a lot of time - And time is money!"

"I have called for help to their technical support, and they have been extremely helpful."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"This is a scalable solution and we use it amongst a bunch of clients; we'd use it on one computer for one person, and we would use it on 50 computers for one company."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"Scalability-wise, I rate the solution a ten out of ten."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."

"LogMeIn allows me to quickly and efficiently assist my users across the United States."

"I do not like the antivirus."

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"While I am not in charge of the finances, I do know that the solution is expensive as hell."

"The price. I complain about it all the time."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"It is easy to get locked out, which is something that needs to be improved."

"Sometimes it just fails to load."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"At certain times of the day, during the "rush hour," it's very slow."

"When using LogMeIn, you need a separate chat window."

"The only issue is that they could have a tier between 10 seats and 50."

"LogMeIn is a great product, and unfortunately, is a necessary evil."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"It's never cheap enough. If we got it for free, that would be perfect."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It really is an expensive product for me.​"

"The price is a little high but it's competitive. The licensing process is fairly easy."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"The company does not scale the price based upon use."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."