LogMeIn Central vs LogMeIn Pro comparison

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"The initial setup was very easy."

"​The initial setup was pretty straightforward."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"​The initial setup was simple."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"This is a very reliable product and I've never had it crash."

"Scalability-wise, I rate the solution a ten out of ten."

"I can login to my office computer, go into all of my software, and work from a remote location.​"

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"

"The initial load is terribly slow and often has delays with the login page loading."

"It's not really a true RMM product but more of just a remote access."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"They should provide intermediate device limit options for the users."

"Our clients are having issues with printing."

"The solution is expensive as hell."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The high pricing of the product is its only shortcoming that needs improvement."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"

"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

"The only issue is that they could have a tier between 10 seats and 50."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It really is an expensive product for me.​"

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"The solution's price is reasonable."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"It is very good."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."