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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.6% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.3%
Kaseya VSA14.3%
NinjaOne11.4%
Other71.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.6%
TeamViewer8.7%
Microsoft Intune8.0%
Other81.7%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It's easy to install, and it's robust and secure."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"User interface."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"This is a very reliable product and I've never had it crash."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"I can copy information and put it into a presentation that I may be putting together at another location."
 

Cons

"It is easy to get locked out, which is something that needs to be improved."
"Our clients are having issues with printing."
"I do not like the antivirus."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"It's not really a true RMM product but more of just a remote access."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"The only issue is that they could have a tier between 10 seats and 50."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"Would like for the client to be searchable."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"Lower the price for an individual user. The company does not scale the price based upon use."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those."
 

Pricing and Cost Advice

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"The solution's price is reasonable."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
"It is very good."
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Performing Arts
8%
Financial Services Firm
7%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2026.
886,174 professionals have used our research since 2012.