LogMeIn Central vs LogMeIn Pro comparison

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."

"It saves us drive time, we don't have to go to clients, we can just use remote access."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."

"It allows you to transfer along with many other functions."

"The alerts are helpful."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."

"Even though there are competing products, I would not hesitate to go with LogMeIn."

"I can copy information and put it into a presentation that I may be putting together at another location."

"This is a scalable solution and we use it amongst a bunch of clients; we'd use it on one computer for one person, and we would use it on 50 computers for one company."

"We are using LogMeIn for our IT Management."

"The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"There are some screens that are just ugly and difficult to manipulate."

"Sometimes it just fails to load."

"The initial load is terribly slow and often has delays with the login page loading."

"It is easy to get locked out, which is something that needs to be improved."

"The client could have a bit more functionality, as some changes can only be made through the web interface."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"The management part probably needs improving. It can get a little cluttered."

"The high pricing of the product is its only shortcoming that needs improvement."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"Would like for the client to be searchable."

"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."

"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"Coming from where it was free, it's getting to be expensive."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."