LogMeIn Central vs LogMeIn Pro comparison

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"The initial setup was very easy."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"​The initial setup was pretty straightforward."

"I like being able to dial in and transfer files for updates."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"We are using LogMeIn for our IT Management."

"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."

"The ability to easily connect back and retrieve data from the computer systems that I have."

"Scalability-wise, I rate the solution a ten out of ten."

"I would recommend LogMeIn."

"Customer support was great because any issues I encountered were responded to in a timely manner and they were able to resolve any issues that I had."

"LogMeIn allows me to quickly and efficiently assist my users across the United States."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"Sometimes it just fails to load."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"It is easy to get locked out, which is something that needs to be improved."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"The initial load is terribly slow and often has delays with the login page loading."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"

"Cost. It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"At certain times of the day, during the "rush hour," it's very slow."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Remote Access for external and internal customers."

"If I had to point out one thing, it would be that it is expensive."

"The UI could be a little bit more robust."

"The only issue is that they could have a tier between 10 seats and 50."

"Would like for the client to be searchable."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"The solution's price is reasonable."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"Coming from where it was free, it's getting to be expensive."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"

"I did not deal with the financial aspect but my impression is that they are more expensive."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"The company does not scale the price based upon use."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."