LogMeIn Central vs LogMeIn Pro comparison

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"Unattended remote assistance is the most valuable for us – I save travel time and money."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"It allows you to transfer along with many other functions."

"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office."

"If you need unattended access, then LogMeIn; I haven't found anything better."

"Remote access, we can remote access our clients, the workstation servers."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."

"User interface."

"Even though there are competing products, I would not hesitate to go with LogMeIn."

"This is a very reliable product and I've never had it crash."

"The setup was pretty simple."

"I can copy information and put it into a presentation that I may be putting together at another location."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"Scalability-wise, I rate the solution a ten out of ten."

"It's not really a true RMM product but more of just a remote access."

"Our clients are having issues with printing."

"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."

"The initial load is terribly slow and often has delays with the login page loading."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The client could have a bit more functionality, as some changes can only be made through the web interface."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being."

"Would like for the client to be searchable."

"It's never cheap enough. If we got it for free, that would be perfect."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"LogMeIn is a great product, and unfortunately, is a necessary evil."

"Remote Access for external and internal customers."

"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"Coming from where it was free, it's getting to be expensive."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"

"It is very good."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."