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LogMeIn Central vs LogMeIn Pro comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.5%, down 4.7% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.8% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.5%
Kaseya VSA13.8%
NinjaOne10.7%
Other72.0%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.8%
TeamViewer8.6%
Microsoft Intune7.1%
Other82.5%
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"All in all, the ROI was great as it saved me a lot of time - And time is money!"
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."
"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"User interface."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"I can copy information and put it into a presentation that I may be putting together at another location."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
 

Cons

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"I do not like the antivirus."
"I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Our clients are having issues with printing."
"It is easy to get locked out, which is something that needs to be improved."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Pricing has been going up for just going back and forth between two computers. That's crazy."
"The UI could be a little bit more robust."
"The high pricing of the product is its only shortcoming that needs improvement."
"At certain times of the day, during the "rush hour," it's very slow."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"Remote Access for external and internal customers."
"The only issue is that they could have a tier between 10 seats and 50."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
 

Pricing and Cost Advice

"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"It really is an expensive product for me.​"
"I did not deal with the financial aspect but my impression is that they are more expensive."
"It is very good."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"Lower the price for an individual user. ​"
"The company does not scale the price based upon use."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Performing Arts
8%
Financial Services Firm
7%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: May 2026.
893,244 professionals have used our research since 2012.