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LogMeIn Central vs LogMeIn Pro comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
LogMeIn Pro
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
20
Ranking in other categories
Remote Access (24th)
 

Mindshare comparison

LogMeIn Central and LogMeIn Pro aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.7%, up 3.3% compared to last year.
LogMeIn Pro, on the other hand, focuses on Remote Access, holds 1.7% mindshare, up 1.5% since last year.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
LogMeIn Central3.7%
NinjaOne10.0%
Kaseya VSA9.8%
Other76.5%
Remote Monitoring and Management (RMM)
Remote Access Mindshare Distribution
ProductMindshare (%)
LogMeIn Pro1.7%
TeamViewer7.8%
Microsoft Remote Desktop Services6.4%
Other84.1%
Remote Access
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​The initial setup was simple."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."
"Using the product, we provide a quicker response when supporting customers.​"
"The alerts are helpful."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"​The initial setup was pretty straightforward."
"The ROI is almost instantaneous, in that it aggregates multiple functions into one, and allows for proactive actions that could otherwise cause some downtime or inconvenience."
"Even though there are competing products, I would not hesitate to go with LogMeIn."
"Once I landed on LogMeIn, they were so reliable, and they fitted my needs so well, that I have been satisfied ever since."
"User interface."
"It improves time and efficiency, both."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
 

Cons

"The only thing I found is that they've gotten very, very expensive over the years."
"Our clients are having issues with printing."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"Client setup."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"The solution is expensive as hell."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"Do not use the technical support."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"At certain times of the day, during the "rush hour," it's very slow."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"The high pricing of the product is its only shortcoming that needs improvement."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
 

Pricing and Cost Advice

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"The solution's price is reasonable."
"Coming from where it was free, it's getting to be expensive."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"Lower the price for an individual user. ​"
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"The company does not scale the price based upon use."
"It is very good."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Construction Company
15%
Outsourcing Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business11
Large Enterprise5
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: August 2026.
912,006 professionals have used our research since 2012.