LogMeIn Central vs LogMeIn Rescue comparison

The compared LogMeIn Central and LogMeIn Rescue solutions aren't in the same category. LogMeIn Central is ranked #15 in RMM , and holds a 3.2% mindshare in the category. LogMeIn Rescue is ranked #18 in VUS , with an average rating of 9.0, and holds a 1.8% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 100% of LogMeIn Rescue users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

965 Views
598 Comparison Views

100% willing to recommend

LogMeIn Rescue

Read 20 LogMeIn Rescue reviews

1,232 Views
1,158 Comparison Views

100% willing to recommend

LogMeIn Central

LogMeIn Rescue

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: August 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (15th)

LogMeIn Rescue

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Remote Access (18th)

Mindshare comparison

LogMeIn Central and LogMeIn Rescue aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.2%, down 4.6% compared to last year.
LogMeIn Rescue, on the other hand, focuses on Remote Access, holds 1.8% mindshare, down 2.2% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	64.9%

Remote Monitoring and Management (RMM)

Remote Access Market Share Distribution
Product	Market Share (%)
LogMeIn Rescue	1.8%
TeamViewer Business	11.1%
Microsoft Intune	9.7%
Other	77.4%

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was simple."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

"It is a scalable solution."

"I like being able to dial in and transfer files for updates."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"The alerts are helpful."

More LogMeIn Central pros

"LogMeIn is a remote tool that I use for remote solutions."

"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."

"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."

"The desktop sharing allows our clients to demonstrate the issue they are having, and then allows us to provide remediation directly."

"Ability to save a permanent remote connection, hold, and/or transfer."

"The solution has been in the market for the past 20 years. For us, it is one of the best tools."

"It is very straightforward to set up, use, install, and transfer sessions."

"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."

More LogMeIn Rescue pros

Cons

"There are some screens that are just ugly and difficult to manipulate."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"It is easy to get locked out, which is something that needs to be improved."

"They should provide intermediate device limit options for the users."

"The initial load is terribly slow and often has delays with the login page loading."

"Do not use the technical support."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

More LogMeIn Central cons

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

"Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?"

"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"They need to improve their technical support."

"Their ability to support mobile has been really problematic. I've seen other products that have done a better job in supporting mobile products. LogMeIn has just never been able to come up to par there, and that would be a detractor. They've been talking about supporting mobile for 10-plus years, and I really haven't seen any improvement on that."

"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."

More LogMeIn Rescue cons

Pricing and Cost Advice

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Coming from where it was free, it's getting to be expensive."

More LogMeIn Central pricing and cost advice

"It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"It's definitely worth the value."

"The pricing is worth the value."

"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

University

Computer Software Company

Insurance Company

Manufacturing Company

19%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

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What do you like most about LogMeIn Rescue?

LogMeIn is a remote tool that I use for remote solutions.

See all answers

What is your experience regarding pricing and costs for LogMeIn Rescue?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

See all answers

What needs improvement with LogMeIn Rescue?

The solution’s pricing could be improved.

See all answers

Comparisons

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Compared 15% of the time

Kaseya VSA vs LogMeIn Central

Compared 14% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 10% of the time

LogMeIn Pro vs LogMeIn Central

Compared 7% of the time

More LogMeIn Central Competitors

GoTo Resolve vs LogMeIn Rescue

Compared 21% of the time

TeamViewer Business vs LogMeIn Rescue

Compared 17% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 14% of the time

Microsoft Intune vs LogMeIn Rescue

Compared 14% of the time

Microsoft Remote Desktop Services vs LogMeIn Rescue

Compared 6% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

LogMeIn Central

September 2025

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Buyer's Guide

LogMeIn Rescue

September 2025

Download LogMeIn Rescue product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Remote Monitoring and Management (RMM)

August 2025

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Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM). Updated: August 2025.

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