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LogMeIn Central vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (9th)
TeamViewer
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (6th), Remote Access (4th)
 

Mindshare comparison

LogMeIn Central and TeamViewer aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.4%, down 4.9% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 12.4% mindshare, down 12.9% since last year.
Remote Monitoring and Management (RMM)
Remote Access
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Sanjay Patankar - PeerSpot reviewer
Easy to install and has lots of resources but need to improve performance
It's a remote access solution. We use it for conferences, meetings, and communication.  It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good.  It's got a lot of resources for users.  The product is easy to install.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​The initial setup was pretty straightforward."
"Unattended remote assistance."
"​The initial setup was simple."
"It is a scalable solution."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"I am satisfied with TeamViewer, and its performance."
"I have been satisfied with TeamViewer overall."
"It is a scalable product."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"It's a user-friendly product."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"TeamViewer is stable."
 

Cons

"The initial load is terribly slow and often has delays with the login page loading."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"It's not really a true RMM product but more of just a remote access."
"The solution is expensive as hell."
"They should provide intermediate device limit options for the users."
"It is easy to get locked out, which is something that needs to be improved."
"Our clients are having issues with printing."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The installation and the update agent could improve."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"The stability of TeamViewer is good, but it could be better."
"Voice communication and screen communication or face-to-face communication could be improved."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"It becomes complicated to switch from one monitor to another for different windows."
 

Pricing and Cost Advice

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Coming from where it was free, it's getting to be expensive."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"TeamViewer is $600 or $700 per port per year..."
"We have a permanent license and the price is reasonable."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"The version of the solution we are using is free."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"It would be nice if it is cheaper."
"We are not using the solution for commercial use therefore it is free to use."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
9%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
14%
Manufacturing Company
8%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about NinjaOne, Kaseya, Atera and others in Remote Monitoring and Management (RMM). Updated: February 2025.
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