We performed a comparison between LogMeIn Central and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The initial setup was pretty straightforward."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The alerts are helpful."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"It is a scalable solution."
"The most valuable feature has been the ability to give control to others for support purposes."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The solution is very stable. We've never had a problem with it."
"I am satisfied with TeamViewer, and its performance."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"It is easy to use and has a pretty good UI."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"The initial load is terribly slow and often has delays with the login page loading."
"The solution is expensive as hell."
"There are some screens that are just ugly and difficult to manipulate."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"I do not like the antivirus."
"The support could improve their speed."
"TeamViewer has a legacy and may not be using the latest UI trends."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"It becomes complicated to switch from one monitor to another for different windows."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. LogMeIn Central is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". LogMeIn Central is most compared with NinjaOne, Microsoft Configuration Manager, Atera, Kaseya VSA and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and N-able Take Control.
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