LogMeIn Central vs TeamViewer comparison

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LogMeIn Central

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Executive Summary

We performed a comparison between LogMeIn Central and TeamViewer based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, Atera and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2025).

Remote Monitoring and Management (RMM)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (8th)

TeamViewer

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Virtual Meetings (6th), Remote Access (4th)

Mindshare comparison

LogMeIn Central and TeamViewer aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 4.2%, down 4.8% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 12.3% mindshare, down 13.0% since last year.

Remote Monitoring and Management (RMM)

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Sanjay Patankar

General Manager at Godrej & Boyce Mfg. Co. Ltd.

Easy to install and has lots of resources but need to improve performance

It's a remote access solution. We use it for conferences, meetings, and communication. It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good. It's got a lot of resources for users. The product is easy to install.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using the product, we provide a quicker response when supporting customers."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"The initial setup was pretty straightforward."

"It saves us drive time, we don't have to go to clients. We can just use remote access."

More LogMeIn Central pros

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"TeamViewer is stable."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."

"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."

"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."

More TeamViewer pros

Cons

"I do not like the antivirus."

"Sometimes it just fails to load."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"They should provide intermediate device limit options for the users."

"It is easy to get locked out, which is something that needs to be improved."

"The initial load is terribly slow and often has delays with the login page loading."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

More LogMeIn Central cons

"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."

"Sometimes it lags."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"The solution could have better scalability."

"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

More TeamViewer cons

Pricing and Cost Advice

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It really is an expensive product for me."

"Coming from where it was free, it's getting to be expensive."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

More LogMeIn Central pricing and cost advice

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"We use the free version of TeamViewer."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"There is a free and paid version of this solution. I am currently using the free version."

"I used the free version of TeamViewer."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

More TeamViewer pricing and cost advice

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Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

10%

University

Manufacturing Company

Financial Services Firm

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

NinjaOne vs LogMeIn Central

Comparisons

Compared 23% of the time

LogMeIn Rescue vs LogMeIn Central

Compared 11% of the time

LogMeIn Pro vs LogMeIn Central

Compared 10% of the time

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Compared 10% of the time

Atera vs LogMeIn Central

Compared 10% of the time

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TeamViewer Tensor vs TeamViewer

Compared 45% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 13% of the time

ISL Online vs TeamViewer

Compared 5% of the time

Microsoft Intune vs TeamViewer

Compared 4% of the time

Skype for Business vs TeamViewer

Compared 4% of the time

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Product Reports

LogMeIn Central

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Download TeamViewer product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Remote Monitoring and Management (RMM)