We performed a comparison between LogMeIn Pro and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can login to my office computer, go into all of my software, and work from a remote location."
"Scalability-wise, I rate the solution a ten out of ten."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"User interface."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"In terms of the valuable features, I like the profile, the new version is really good."
"The product's initial setup phase was easy."
"It's largely stable."
"It is a stable product."
"The solution works well as a remote desktop."
"The solution is stable and reliable."
"Microsoft Remote Desktop Services is highly stable."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"Remote Access for external and internal customers."
"The high pricing of the product is its only shortcoming that needs improvement."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"The only issue is that they could have a tier between 10 seats and 50."
"We find the services are not as transparent as we would like for our integration with Citrix."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"The pricing could be better."
"It could offer better security for enterprises."
"There is a limitation on the number of concurrent users."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Pro is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Pro is most compared with LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central, BeyondTrust Remote Support and Dameware Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our LogMeIn Pro vs. Microsoft Remote Desktop Services report.
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