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LogMeIn Central vs N-able N-sight Remote Monitoring & Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
N-able N-sight Remote Monit...
Ranking in Remote Monitoring and Management (RMM)
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 4.3%, down from 4.7% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 3.9%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
Frank Ashley Simon - PeerSpot reviewer
The script deployment features let us create whatever we want to deploy on our devices.
The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown. For example, if I'm looking at the overview, it would be nice to see the number of systems running Windows and the version or how the number of devices reporting correctly on a patch management level. I'd like to see a simpler interface and a more versatile reporting structure. We are looking at moving up to N-central now. I'm working with N-able to set up a demo because I see N-central's reporting has a better structure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The initial setup was very easy."
"It allows you to transfer along with many other functions."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The reporting for this solution has been most valuable."
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"The integrated backup and the scripting are good."
"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."
 

Cons

"There are some screens that are just ugly and difficult to manipulate."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The initial load is terribly slow and often has delays with the login page loading."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"It's not really a true RMM product but more of just a remote access."
"Do not use the technical support."
"Sometimes it just fails to load."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"I would like to see notifications sent with SMS."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"The patch management of the solution could improve."
"The product looks a bit old-fashioned."
"The solutions could improve by adding more features."
"It would be great if the pricing model could be improved and the solution was more affordable."
 

Pricing and Cost Advice

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"The solution's price is reasonable."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It's probably worth the value, but the price increases over the last five years are getting harder to justify."
"There is a license required for this solution."
"Out clients pay monthly for the license of N-able Remote Monitoring & Management."
"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."
"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
"The product is fairly priced."
"It's expensive and out of our budget."
"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
"The solution is not very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
8%
Computer Software Company
23%
Comms Service Provider
17%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
 

Also Known As

No data available
N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
NetSys Network Systems
Find out what your peers are saying about LogMeIn Central vs. N-able N-sight Remote Monitoring & Management and other solutions. Updated: March 2025.
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