Information Technology Administrator at Tritontek, Inc.
Real User
Top 5
2023-07-21T08:29:00Z
Jul 21, 2023
We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use remote management.
IT Manager at a construction company with 51-200 employees
Real User
Top 5
2023-07-19T13:45:42Z
Jul 19, 2023
We are IT partners. We use the remote monitoring and management tools of N-able. We have users in different places, so we use the tool to see what they are doing. We also use it to deploy new software and to push updates and patches easily. We use the product to push SentinelOne as an EDR system.
Senior Systems Engineer at Virtual IT Group - Australia
Real User
2022-10-13T07:36:00Z
Oct 13, 2022
I'm working for an IT MSP, so I have clients for whom I've deployed the N-able N-sight Remote Monitoring & Management probe to monitor client infrastructures, such as servers, switches, firewalls, routers, and all of the internet connections. Apart from that, I'm also using N-able N-sight Remote Monitoring & Management for remote connectivity into the client PCs and servers through the Take Control option, so basically, the solution is for remote monitoring and management.
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
We use two or three different SolarWinds products. We have SolarWinds Backup, and we have RMM. We use it for device monitoring and patch management. We have also integrated it with our EDR. I access it and use it for watching my devices and seeing what's running. We also do some patch management through SolarWinds. SolarWinds has a remote control, so I can connect to a computer.
We offer a service to our customers where we monitor their computers and let them know if there are problems before they realize there are problems. We can offer patch management if they want. Although, not a lot of our customers actually want that. We're using its latest version. It is installed on each PC, and if our customers also want the antivirus solution, we can install the antivirus as well.
IT Manager at a tech services company with 1-10 employees
Reseller
2020-12-09T05:50:00Z
Dec 9, 2020
My main use case for SolarWinds RMM is monitoring my customers' infrastructure and devices. I use it primarily as a patch manager, but it also finds use in many recurring IT jobs that we undertake for our customers.
We use SolarWinds for everything. One of the main reasons we use it is for remote support. We have a desktop workstation added to multiple clients' sites. Whenever any problem happens, we just dial into the client machine via the remote support tool of the RMM. We then log into the client machine and resolve that particular issue. We also use the antivirus that is provided along with the RMM setup. The antivirus policy we created depends on the client's requirements. We deploy a particular antivirus on the client site. This tool is the prime use of the current RMM. Along with that, we also use patch management tools that actually deploy the patch to all the servers and to the client machine. We use a backup manager so whenever we need any particular server backup or any particular folder, we deploy this particular server instead of the backup, and start the backup for them.
RMM software designed for next-level protection
Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.
Patch Microsoft and more
Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.
We use the solution to monitor, automate, and protect the clients and environments.
We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also use remote management.
We are IT partners. We use the remote monitoring and management tools of N-able. We have users in different places, so we use the tool to see what they are doing. We also use it to deploy new software and to push updates and patches easily. We use the product to push SentinelOne as an EDR system.
I'm working for an IT MSP, so I have clients for whom I've deployed the N-able N-sight Remote Monitoring & Management probe to monitor client infrastructures, such as servers, switches, firewalls, routers, and all of the internet connections. Apart from that, I'm also using N-able N-sight Remote Monitoring & Management for remote connectivity into the client PCs and servers through the Take Control option, so basically, the solution is for remote monitoring and management.
N-able Remote Monitoring & Management is the main product we use for our clients.
We use this solution for endpoint security, as well as basic ICT management including desktop and service support.
We use two or three different SolarWinds products. We have SolarWinds Backup, and we have RMM. We use it for device monitoring and patch management. We have also integrated it with our EDR. I access it and use it for watching my devices and seeing what's running. We also do some patch management through SolarWinds. SolarWinds has a remote control, so I can connect to a computer.
The solution is used to monitor and manage networks remotely.
We offer a service to our customers where we monitor their computers and let them know if there are problems before they realize there are problems. We can offer patch management if they want. Although, not a lot of our customers actually want that. We're using its latest version. It is installed on each PC, and if our customers also want the antivirus solution, we can install the antivirus as well.
My main use case for SolarWinds RMM is monitoring my customers' infrastructure and devices. I use it primarily as a patch manager, but it also finds use in many recurring IT jobs that we undertake for our customers.
We use SolarWinds for everything. One of the main reasons we use it is for remote support. We have a desktop workstation added to multiple clients' sites. Whenever any problem happens, we just dial into the client machine via the remote support tool of the RMM. We then log into the client machine and resolve that particular issue. We also use the antivirus that is provided along with the RMM setup. The antivirus policy we created depends on the client's requirements. We deploy a particular antivirus on the client site. This tool is the prime use of the current RMM. Along with that, we also use patch management tools that actually deploy the patch to all the servers and to the client machine. We use a backup manager so whenever we need any particular server backup or any particular folder, we deploy this particular server instead of the backup, and start the backup for them.
We are using this solution to monitor the connectivity of our network devices.