ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management comparison

ManageEngine Endpoint Central

Read 60 ManageEngine Endpoint Central reviews

489 Views
254 Comparison Views

92% willing to recommend

N-able N-sight Remote Monit...

Read 14 N-able N-sight Remote Monitoring & Management reviews

1,279 Views
836 Comparison Views

90% willing to recommend

ManageEngine Endpoint Central

N-able N-sight Remote Monit...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ManageEngine Endpoint Central and N-able N-sight Remote Monitoring & Management based on real PeerSpot user reviews.

Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management.

Categories and Ranking

ManageEngine Endpoint Central

Average Rating

8.2

Number of Reviews

Ranking in other categories

Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)

N-able N-sight Remote Monit...

Average Rating

8.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (5th)

Mindshare comparison

As of July 2024, in the Client Desktop Management category, the mindshare of ManageEngine Endpoint Central is 50.0%, up from 30.0% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 8.3%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Client Desktop Management

Unique Categories:

Enterprise Mobility Management (EMM)

4.0%

Unified Endpoint Management (UEM)

10.0%

Remote Monitoring and Management (RMM)

5.8%

Featured Reviews

Balint Alexandru

Software Engineer at Romsym Data

Jan 17, 2023

Easy to learn with many features and remote management capabilities

I don't know if it's ManageEngine fault or not. However, most of their agents that are being used for scanning endpoints and implementing software, and getting interaction from the ManageEngine platform are usually blocked by default by Windows Defender or other security products. Users may run into conflicts with other antivirus or firewall solutions. It requires manual intervention so that users do not receive false positives. You need to manually tell some systems, "this agent is not malware, don't block it." It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers. You have to take some time and create a customized image. Maybe if they had a repository where you can store a Windows image and auto-deploy it, with not so many parameters on how to deploy it, or where to deploy it would be easier. It's overcomplicated for what it is used for.

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reviewer2082525

IT Manager at a construction company with 51-200 employees

Jul 19, 2023

A user-friendly and affordable solution that enables users to access or take over any device

We are IT partners. We use the remote monitoring and management tools of N-able. We have users in different places, so we use the tool to see what they are doing. We also use it to deploy new software and to push updates and patches easily. We use the product to push SentinelOne as an EDR system…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."

"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."

"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."

"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."

"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."

"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."

"The solution is time-saving and resource-saving."

"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."

More ManageEngine Endpoint Central pros

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"The reporting for this solution has been most valuable."

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

More N-able N-sight Remote Monitoring & Management pros

Cons

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."

"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."

"I would like to see them come out with a SaaS version of the product in the future."

"Improvement should be done as per customer requirements."

"Its licensing should be improved."

"The pricing is lower than other well-respected solutions in this category."

"It is compatible with the systems such as Windows and Mac but not with Linux systems."

More ManageEngine Endpoint Central cons

"The SentinelOne integration is not great."

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

"There are disconnection issues sometimes."

"The product looks a bit old-fashioned."

"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."

"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

"It would be great if the pricing model could be improved and the solution was more affordable."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."

"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."

"The price is moderate."

"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."

"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."

"Affordable for any customer."

"The licensing is very easy to understand and pricing is right for what you get."

More ManageEngine Endpoint Central pricing and cost advice

"The solution is not very expensive."

"There is a license required for this solution."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"It's expensive and out of our budget."

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Top Industries

By visitors reading reviews

Educational Organization

40%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

27%

Comms Service Provider

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about ManageEngine Endpoint Central?

Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...

See all answers

What is your experience regarding pricing and costs for ManageEngine Endpoint Central?

The pricing is average. It is neither expensive nor cheap.

See all answers

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The solution is not very expensive.

See all answers

What is your primary use case for N-able Remote Monitoring & Management?

We use the solution in our organization, and we also integrate it into one of our clients in the US. We used it for monitoring initially. We monitor all the computers' updates and specs. We also us...

See all answers

What do you like most about N-able Remote Monitoring & Management?

The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.

See all answers

Comparisons

Microsoft Intune vs ManageEngine Endpoint Central

Compared 43% of the time

Microsoft Configuration Manager vs ManageEngine Endpoint Central

Compared 19% of the time

VMware Workspace ONE vs ManageEngine Endpoint Central

Compared 7% of the time

Jamf Pro vs ManageEngine Endpoint Central

Compared 5% of the time

ManageEngine Patch Manager Plus vs ManageEngine Endpoint Central

Compared 3% of the time

More ManageEngine Endpoint Central Competitors

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 57% of the time

Zabbix vs N-able N-sight Remote Monitoring & Management

Compared 13% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 8% of the time

PRTG Network Monitor vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

Fortinet FortiSIEM vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

ManageEngine Endpoint Central

June 2024

Download ManageEngine Endpoint Central product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

June 2024

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Learn More

ManageEngine

Video not available

N-able

Overview

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

NetSys Network Systems

Buyer's Guide

ManageEngine Endpoint Central vs. Symantec Client Management Suite

June 2024

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Find out what your peers are saying about ManageEngine Endpoint Central vs. Symantec Client Management Suite and other solutions. Updated: June 2024.

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We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.