What is our primary use case?
I am working in a security domain where Azure Security Center is playing a key role. We are primarily using Azure Security Center to secure our infrastructure. We are also able to use Azure Security Center for many other purposes.
In terms of deployment, we have a hybrid cloud. It is a combination of both on-prem and cloud. Azure Security Center is deployed on-prem, and then there are OMS agents that are provided by Microsoft that can be installed at any location, such as on-prem or on the cloud. These agents collect Windows and Linux logs from the machines on various clouds for Azure Security Center, which is something interesting for me.
How has it helped my organization?
It has improved our security posture a lot. The Azure Security Center provides a score that shows where is your organization at the moment in terms of security. After some time, you can see how much you have improved and where you can improve your score. We are getting this kind of advice from Azure Security Center.
It has definitely affected our end-user experience. With the help of this tool, we can investigate more security incidents in a very good manner. It has also enriched my career and improved me as a professional in terms of understanding various features and security incidents.
Before implementing Azure Security Center, we had so many issues with our infrastructure in terms of security monitoring. With the implementation of Azure Security Center, we have resolved many issues. One of the issues that we have resolved is that we are now able to do security monitoring of the complete infrastructure. It not only supports cloud security monitoring; it also supports on-prem security monitoring. It has an OMS agent that can be installed on on-prem Windows servers, Linux, or other platforms for collecting logs. These agents can also be used on other cloud platforms, such as AWS, GCP, or Google Cloud.
What is most valuable?
The security alerts and correlated alerts are most valuable. It correlates the logs and gives us correlated alerts, which can be fed into any security information and event management (SIEM) tool. It is an analyzed correlation tool for monitoring security. It gives us alerts when there is any kind of unauthorized access, or when there is any malfunctioning in multifactor authentication (MFA). If our Azure is connected with Azure Security Center, we get to know what types of authentication are happening in our infra.
It has so many security monitoring features, such as compromised accounts. For example, if I'm working for abc.com company, and I'm using the same company email address for registering to another hotel or some other place where it gets hacked or something goes wrong, they will alert us. If my credentials are dumped somewhere on the dark web, they trigger an alert stating that you should go and reset your credentials. There are many more interesting alerts, and such features are pretty awesome in terms of security monitoring. In terms of security, it gives a very good overview of our estate. It also has many features from the cloud administration side.
What needs improvement?
Agent features need to be improved. They support agents through Azure Arc or Workbench. Sometimes, we are not able to get correct signals from the machines on which we have installed these agents. We are not able to see how many are currently reporting to Azure Security Center, and how many are currently not reporting. For example, we have 1,000 machines, and we have enrolled 1,000 OMS agents on these machines to collect the log. When I look at the status, even though at some places, it shows that it is connected, but when I actually go and check, I'm not getting any alerts from those. There are some discrepancies on the agent, and the agent features are not up to the mark.
Sometimes, we are getting backdated logs, and there could be more correlation.
What do I think about the stability of the solution?
So far, its stability is good. I don't see any issues with the stability part.
What do I think about the scalability of the solution?
In terms of new features, we are able to scale up to our requirements. New features get added immediately. So far, I don't see any issues in our environment.
Our company is an MNC, and there are around 180,000 endpoints that we are protecting or monitoring with this solution. Currently, its adoption is around 70%. We cannot achieve 100% coverage because of some of the legacy products. There are legacy servers, and then there are some people who are working in customer environments where they are not utilizing our laptops. We still need to cover 20% more.
How are customer service and support?
Their support during the implementation was awesome. They provided very good support. After the implementation, they scheduled weekly calls to check with us if everything is going well. They helped us with troubleshooting and more understanding. If there are any product improvements, they have been announcing them over the course.
How was the initial setup?
I was not involved in its implementation, but it was a pretty straightforward process.
There is a separate cloud team for implementation. We just review whatever they have implemented from the security perspective. We review whether they have implemented it correctly or whether we are getting correct alerts.
What about the implementation team?
Our admin team had one week of training, and they implemented it with the help of Microsoft. Our environment is a bit complex, but we did it.
What was our ROI?
We have absolutely got a return on the investment. Our company is a managed security service provider (MSSP). When we get more projects, we mention the products that we are currently using to secure our environment. We also do a proof of concept (PoC) or a demo about how we installed such products in our environment and how secure we are. There are so many security scoring systems, and they give the score. Our score is on the highest side, which is useful for providing a security service to our client or customer. We have implemented Azure Security Center at many places for our customers.
What's my experience with pricing, setup cost, and licensing?
I am not involved in this area. However, I believe its price is okay because even small customers are using Azure Security Center. I don't think it is very expensive.
What other advice do I have?
For cloud security posture, Azure Security Center is a good product. It is different from a Security Information and Event Management (SIEM) tool. We are also using a SIEM tool. Microsoft has a SIEM tool called Sentinel, and there are many SIEM tools out there in the market such as Splunk, QRadar, and ArcSight. Azure Security Center is not a replacement for Sentinel. It gives the complete posture of your cloud. It was started with the purpose of finding any anomalies and malfunctioning for Azure AD, which is related to login and logout of employees, but then they elaborated it a bit more.
I would rate Azure Security Center a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner