Netskope Next Gen Secure Web Gateway Reviews

My company uses Netskope Next Gen Secure Web Gateway since it provides CASB and SWG, while ZTNA is something we are looking at to replace the traditional VPN.

SWG saves our firewall-based filtering or service costs while operating on-premises.

The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB.

Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator. Netskope has to provide access options to a company's portal administrator.

I have been using Netskope Next Gen Secure Web Gateway for two years.

Stability-wise, my company hasn't faced any major issues with the product currently.

We don't face any major issues with the product currently. There are some issues in the product from an operation point of view, but those are normal issues, and at such times, when our company raises a ticket with Netskope's support, they help us resolve the issues.

It is a scalable solution.

My company has 300 users of the solution.

The solution's technical support is excellent.

The initial setup of the product was very easy.

The solution is deployed on the cloud.

Two to three people were involved in the deployment process of the product, which included an implementer, while another person acted as an observer along with a third person who took care of the operation part.

The deployment was done within three to four weeks.

My company's in-house team carried out the implementation phase.

My company has not reached the stage related to the discussion of the product's pricing since we are still in the product-related discussion stage with Netskope.

Though my company plans to evaluate the other products in the market, we do not plan to replace Netskope. We evaluate other products in our company since we are solution providers for many customers.

It is one of the matured products in the market.

The product is very easy to maintain.

Multiple people approach us for Netskope products, and my company does help them with the implementation. I recommend the product to those planning to use it.

I rate the overall product a ten out of ten.

The use cases are related to the solution as a secure web gateway to access internet applications and also to provide secure internal application access.

Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention.

It's user-friendly and more secure.

Netskope can only provide the high level related to threats.

We've been using it for the last three years or more.

The stability is fine.

It is easy to scale.

Technical support is very good, and I would give a rating of eight out of ten.

Positive

We have used Prisma Access. It has different use cases and security stacks. They provide complete customization of threats, but Netskope only provides the high level related to threats.

The initial setup is straightforward. I would give it a 4.5 out of 5. It usually takes 10 to 15 days for deployment.

The maintenance is specific, and the only rollouts are agent and traffic rollouts.

The price is average. 
Because the license is user-based, you can increase it as per the user quantity.

Netskope Next Gen Secure Web Gateway is a good product, and it only takes a month to implement. It's suitable for small, medium, and large companies. I would rate it at nine on a scale from one to ten.

We are primarily using the solution for protecting the navigation of the users. We use it for data filtration and protection.

So far, the solution has been excellent.

The solution's data leak prevention is its most valuable aspect.

We've found the solution to be quite stable.

The solution can scale if you need it to.

Technical support is excellent.

We're quite new to the service. I haven't noticed any shortfalls or downsides just yet.

The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required.

The information in the dashboards is not in real-time. Maybe they have a delay of one hour in the network. They have to improve that. It should be in real-time.

I've only been using the solution for two months or so. It hasn't been too long.

The solution is very good for securing your endpoints. It's stable. We haven't had any issues so far. It doesn't crash or freeze. It's not buggy. There aren't glitches. It's good.

The product has a lot of infrastructure. The scalability potential is very good. If a company needs to expand the solution, they can do so. It's very easy.

We have 103 users right now.

We do plan to increase usage in the future.

So far, technical support has been excellent. We're very happy with the level of service we are provided. They are helpful and responsive.

We did not previously use a different solution.

The initial setup and implementation are not straightforward. It was complex and time-consuming.

We had to change the way that we navigate things and we needed to install the client on all of the computers. However, it needs a lot of configuration to do the things that we wanted to do.

The full setup and deployment took about one month to complete in total.

Only five people are needed for deployment and maintenance.

We had assistance with the implementation. We had a reseller that assisted us, as well as the provider. Overall, our experience, while working with them, was positive.

We pay a licensing fee of $10,000 on a yearly basis.

There are no costs beyond the standard licensing fees.

Before choosing this product, we looked at Zscaler as an option. This solution, according to reviews, seemed to offer more benefits, and therefore we chose to go with it.

We are just a customer and an end-user. We don't have a business relationship with the company.

I'm not sure which version of the solution we're using.

It's a good solution for securing endpoints.

Overall, we've been satisfied with the product. I would rate it at a nine out of ten.

We use Netskope Next Gen Secure Web Gateway for visibility, we use the cloud application, to control the web traffic.

The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation.

They provide a complete solution.

The solution could improve the features for Zero Trust Network Access. They should add more security components to that module.

In a future release, they should add an SMTP proxy, DLT for cloud email, and an advanced cloud firewall.

I have been using Next Gen Secure Web Gateway for approximately two years.

The solution is reliable and has high availability.

The solution is highly scalable.

The technical support is satisfactory.

The solution is easy to install and can be very fast. The implementation took approximately two days. However, it can depend on the customer's requirements.

The license model is based on the number of users. You have the possibility to have 10,000 users if you wish.

I would recommend this solution to others.

I rate Netskope Next Gen Secure Web Gateway a ten out of ten.

It is for secure web trafficking, and it is doing what it needs to do. 

It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic.

Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing.

I have been using this solution for over a year. I started to use it pretty much as soon as they made the release.

I would rate Netskope Next Gen Secure Web Gateway an eight out of ten.

Our primary use cases for this solution are web filtering and security. 

One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with.

I have used the solution for approximately a year and a half. 

The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint.

I find technical support very knowledgeable and more consistent with Netskope Next-Gen Secure Web Gateway than Forcepoint.

I have previously used Forcepoint,

The solution is very easy to administrate and very easy to implement.

My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market.

I rate Netskope Next Gen Secure Web Gateway a nine out of ten.