My clients use this solution for navigation protection.
Consultant at a comms service provider with 51-200 employees
Offers great navigation security, but needs to improve security functionality on endpoints
Pros and Cons
- "The solution offers good security functionality."
- "Since they have the Netskope client, adding some functionality in the endpoint would be good."
What is our primary use case?
What is most valuable?
The solution offers good security functionality.
What needs improvement?
Since they have the Netskope client, adding some functionality in the endpoint would be good.
What do I think about the stability of the solution?
The solution is quite stable. We've only had one problem in three years. It was quite serious, but it was short. We lost communication with one of the points of presence, but it was fixed quickly.
Buyer's Guide
Netskope Next Gen Secure Web Gateway
November 2024
Learn what your peers think about Netskope Next Gen Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
My clients are small, medium, and enterprise-sized businesses. The solution is very scalable.
How are customer service and support?
The tech support is quite good, but it could be faster.
How would you rate customer service and support?
Positive
How was the initial setup?
Depending on the company's size and architecture, deployment could take two days to a month or two, especially for more sophisticated architecture. The solution needs about three or four people during deployment. It is easy to deploy.
The solution is easy to maintain since most maintenance issues are part of Netskope's service.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. It is difficult to make customers understand that they must pay that amount.
The solution is licensed monthly, but we get contracts from customers yearly. When our customers buy the solution, they receive support as well.
What other advice do I have?
I would recommend Netskope Next Gen Secure Web Gateway to others, and I rate it seven and a half out of ten. There are some limitations with security policy that could be improved to make it a little more secure, but it's still a very good solution. The solution is easy to deploy and provides good security for navigation.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Cyber Security Technologist at a computer software company with 51-200 employees
Is user-friendly, easy to scale, and easy to implement
Pros and Cons
- "Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
- "Netskope can only provide the high level related to threats."
What is our primary use case?
The use cases are related to the solution as a secure web gateway to access internet applications and also to provide secure internal application access.
What is most valuable?
Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention.
It's user-friendly and more secure.
What needs improvement?
Netskope can only provide the high level related to threats.
For how long have I used the solution?
We've been using it for the last three years or more.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
It is easy to scale.
How are customer service and support?
Technical support is very good, and I would give a rating of eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Prisma Access. It has different use cases and security stacks. They provide complete customization of threats, but Netskope only provides the high level related to threats.
How was the initial setup?
The initial setup is straightforward. I would give it a 4.5 out of 5. It usually takes 10 to 15 days for deployment.
The maintenance is specific, and the only rollouts are agent and traffic rollouts.
What's my experience with pricing, setup cost, and licensing?
The price is average.
Because the license is user-based, you can increase it as per the user quantity.
What other advice do I have?
Netskope Next Gen Secure Web Gateway is a good product, and it only takes a month to implement. It's suitable for small, medium, and large companies. I would rate it at nine on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Netskope Next Gen Secure Web Gateway
November 2024
Learn what your peers think about Netskope Next Gen Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Infrastructure Manager at a tech services company with 51-200 employees
Scalable with good technical support and very good data leak prevention
Pros and Cons
- "We've found the solution to be quite stable."
- "The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
What is our primary use case?
We are primarily using the solution for protecting the navigation of the users. We use it for data filtration and protection.
What is most valuable?
So far, the solution has been excellent.
The solution's data leak prevention is its most valuable aspect.
We've found the solution to be quite stable.
The solution can scale if you need it to.
Technical support is excellent.
What needs improvement?
We're quite new to the service. I haven't noticed any shortfalls or downsides just yet.
The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required.
The information in the dashboards is not in real-time. Maybe they have a delay of one hour in the network. They have to improve that. It should be in real-time.
For how long have I used the solution?
I've only been using the solution for two months or so. It hasn't been too long.
What do I think about the stability of the solution?
The solution is very good for securing your endpoints. It's stable. We haven't had any issues so far. It doesn't crash or freeze. It's not buggy. There aren't glitches. It's good.
What do I think about the scalability of the solution?
The product has a lot of infrastructure. The scalability potential is very good. If a company needs to expand the solution, they can do so. It's very easy.
We have 103 users right now.
We do plan to increase usage in the future.
How are customer service and technical support?
So far, technical support has been excellent. We're very happy with the level of service we are provided. They are helpful and responsive.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup and implementation are not straightforward. It was complex and time-consuming.
We had to change the way that we navigate things and we needed to install the client on all of the computers. However, it needs a lot of configuration to do the things that we wanted to do.
The full setup and deployment took about one month to complete in total.
Only five people are needed for deployment and maintenance.
What about the implementation team?
We had assistance with the implementation. We had a reseller that assisted us, as well as the provider. Overall, our experience, while working with them, was positive.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee of $10,000 on a yearly basis.
There are no costs beyond the standard licensing fees.
Which other solutions did I evaluate?
Before choosing this product, we looked at Zscaler as an option. This solution, according to reviews, seemed to offer more benefits, and therefore we chose to go with it.
What other advice do I have?
We are just a customer and an end-user. We don't have a business relationship with the company.
I'm not sure which version of the solution we're using.
It's a good solution for securing endpoints.
Overall, we've been satisfied with the product. I would rate it at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect / Business Developer at Gamma Ingenieros
Useful micro-services, highly scalable, and fast installation
Pros and Cons
- "The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
- "The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
What is our primary use case?
We use Netskope Next Gen Secure Web Gateway for visibility, we use the cloud application, to control the web traffic.
What is most valuable?
The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation.
They provide a complete solution.
What needs improvement?
The solution could improve the features for Zero Trust Network Access. They should add more security components to that module.
In a future release, they should add an SMTP proxy, DLT for cloud email, and an advanced cloud firewall.
For how long have I used the solution?
I have been using Next Gen Secure Web Gateway for approximately two years.
What do I think about the stability of the solution?
The solution is reliable and has high availability.
What do I think about the scalability of the solution?
The solution is highly scalable.
How are customer service and support?
The technical support is satisfactory.
How was the initial setup?
The solution is easy to install and can be very fast. The implementation took approximately two days. However, it can depend on the customer's requirements.
What's my experience with pricing, setup cost, and licensing?
The license model is based on the number of users. You have the possibility to have 10,000 users if you wish.
What other advice do I have?
I would recommend this solution to others.
I rate Netskope Next Gen Secure Web Gateway a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Founder and Ceo at MIS3 inc.
Allows you to consolidate and eliminate multiple technologies and monitor and govern all the traffic
Pros and Cons
- "It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
- "Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
What is most valuable?
It is for secure web trafficking, and it is doing what it needs to do.
It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic.
What needs improvement?
Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing.
For how long have I used the solution?
I have been using this solution for over a year. I started to use it pretty much as soon as they made the release.
What other advice do I have?
I would rate Netskope Next Gen Secure Web Gateway an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Professional Services Coordinator at a tech vendor with 11-50 employees
Easy to use, knowledgeable technical support, and stable
Pros and Cons
- "One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
- "The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
What is our primary use case?
Our primary use cases for this solution are web filtering and security.
What is most valuable?
One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with.
For how long have I used the solution?
I have used the solution for approximately a year and a half.
What do I think about the stability of the solution?
The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint.
How are customer service and technical support?
I find technical support very knowledgeable and more consistent with Netskope Next-Gen Secure Web Gateway than Forcepoint.
Which solution did I use previously and why did I switch?
I have previously used Forcepoint,
How was the initial setup?
The solution is very easy to administrate and very easy to implement.
What other advice do I have?
My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market.
I rate Netskope Next Gen Secure Web Gateway a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Netskope Next Gen Secure Web Gateway Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Product Categories
Secure Web Gateways (SWG)Popular Comparisons
Cisco Umbrella
Prisma Access by Palo Alto Networks
Zscaler Internet Access
Cloudflare SASE & SSE Platform
Skyhigh Security
Fortinet FortiGate SWG
F5 BIG-IP Access Policy Manager (APM)
Symantec Proxy
Cisco Web Security Appliance
Trend Micro Web Security
Forcepoint ONE
Buyer's Guide
Download our free Netskope Next Gen Secure Web Gateway Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions: