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Lookout vs Netskope Next Gen Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Lookout's customer service is praised for responsiveness despite communication challenges, with comprehensive support and knowledgeable teams ensuring efficiency.
No sentiment score available
 

Scalability Issues

Sentiment score
7.7
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.6
Lookout's scalable SaaS infrastructure enables seamless deployment across organizations, supporting varied device numbers and easy capacity adjustments.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Stability Issues

Sentiment score
7.7
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Users praise performance but note potential stability issues due to partner involvement and gateway overutilization, affecting ratings.
No sentiment score available
 

Room For Improvement

IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Lookout's Salesforce integration requires enhancements in APIs, identity integration, and multi-cloud support for better performance and innovation.
 

Setup Cost

Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Enterprise buyers find Lookout's pricing fair, competitive, and cost-effective for security enhancements compared to solutions like Prisma and Umbrella.
Netskope Next Gen Secure Web Gateway offers user-based licensing at $10,000 annually, with mixed cost perceptions and included services.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Valuable Features

Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Lookout's encryption and security features enhance compliance and usability in financial, government, and healthcare sectors, ensuring privacy and protection.
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (10th)
Lookout
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA as a Service (17th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Ernst (Eric) Goldman - PeerSpot reviewer
Designed to enforce architecture governance, ensuring traceable SaaS traffic
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger. We rely on external sources to become aware of vulnerabilities in major SaaS platforms, which highlights a gap. It would be beneficial if Netskope offered more robust vulnerability management or integrated threat intelligence through in-house development or partnerships. This would allow for a better policy setup without needing external threat intelligence to configure Netskope. Adding these features would enhance its overall value. I would suggest making some minor improvements to the interface to make it more intuitive, but those are primarily cosmetic. In terms of actual features, the only significant enhancement I could think of, besides better threat intelligence, would be for Netskope to assess the general SaaS landscape. This could include a scorecard showing the security posture of various SaaS platforms based on their track record with breaches and vulnerabilities. I understand this could create friction with SaaS providers if some receive poor scores, which might impact their relationship with Netskope. If Netskope were to harness machine learning more effectively and share those models transparently with enterprise customers, this could include making traffic data they already collect available for deeper analytics, allowing customers to gain better insights into employee traffic patterns. It could also assist with network operations by helping to fine-tune performance based on traffic flow, even though the primary purpose of analyzing that data is security-related. Providing more advanced analytics using existing data could significantly enhance its value to enterprises.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
11%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What do you like most about Netskope Next Gen Secure Web Gateway?
There are a lot of features, but the groups that are created for the policy groups available with Netskope are alread...
What needs improvement with Netskope Next Gen Secure Web Gateway?
Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability ...
 

Also Known As

iBoss Cloud Platform
CipherCloud
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Lookout vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.