We performed a comparison between Netskope Next Gen Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution's CASB, DLP, and threat protection features are very good."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"Prevents data leakage and protects data."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"Web filtering and DLP are good features."
"We can connect cloud apps and monitor them."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The most valuable feature is the ability to drop packets."
"It is easy to set up the solution."
"The solution is stable and reliable."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The solution needs to improve its on-premise detection technique."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"One thing that they could improve is the ability to import rules from other platforms."
"In terms of user experience, it could be better."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"There are a few features that are not compatible with the Azure cloud."
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Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Netskope Next Gen Secure Web Gateway is rated 8.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Cisco Umbrella, Fortinet FortiGate SWG, Prisma Access by Palo Alto Networks and iboss, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access report.
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