We are using it to store information. We are using Oracle Database 12.
Testing Lead at Enstoa
Good support, good performance, and easy to implement
Pros and Cons
- "It is stable, and its performance is good. Its interface is also fine."
- "Its security is good, but it could be more secure."
What is our primary use case?
What is most valuable?
It is stable, and its performance is good. Its interface is also fine.
What needs improvement?
Its security is good, but it could be more secure.
For how long have I used the solution?
I have been using Oracle Database for two to three years.
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February 2026
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have a lot of users at the moment. We have a couple of hundred users because it is used by different teams. We are, for sure, going to increase its usage.
How are customer service and support?
Their support is very good.
Which solution did I use previously and why did I switch?
We have been using Oracle Database for a long time. We didn't use anything else previously.
How was the initial setup?
It is straightforward. We have no problems with it. It takes three to four hours.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
It has an annual subscription. It is an Oracle product, so it is a bit expensive, but that's fine.
What other advice do I have?
I would recommend this product to others. We have already been using it for a long time, and we have no need to move to another product. It is very good.
I would rate this product a nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Director at a tech consulting company with 201-500 employees
Good database with decent performance
Pros and Cons
- "Oracle is a good database with decent performance, which is fortunate because we are required to use this database for our ERP system. Even if we thought Oracle was the worst database in the world, we would still have to use it."
- "In my opinion, the pricing of all the additional tools that Oracle provides is very complicated. The pricing model is very unfriendly for the user, and for the web vendors."
What is our primary use case?
We use Oracle Database for our ERP systems mainly because we provide IFS for customers and the IFS utilizes Oracle Database. We generally don't use other Oracle tools because of a bad experience with an R&D project in the past where we had to find the best solution for AI/neural network platforms.
We assessed using Oracle for these AI platforms, but we had plenty of problems with the proper setup of the test version of Oracle Cloud. Frankly speaking, we stopped testing and using Oracle in this R&D project and switched to other tools that are simpler to setup and simpler to understand the pricing. No one was sure how much would have to be paid for the platform to support our AI requirements such as natural language recognition and other things.
Because of these factors, we have essentially stopped using the other Oracle tools and we now only use Oracle Database for the ERP systems that we run for ourselves and for our customers. For this purpose, we use Oracle as a permanent database that is situated on-premises. We have quite a wide range of versions of Oracle Database amongst ourselves and our customers because many of them are older installations that are still operating. In all, there are about 10,000 users of Oracle Database throughout our customers, and perhaps 2,000 users in my organization.
What is most valuable?
Oracle is a good database with decent performance, which is fortunate because we are required to use this database for our ERP system. Even if we thought Oracle was the worst database in the world, we would still have to use it.
What needs improvement?
In my opinion, the pricing of all the additional tools that Oracle provides is very complicated. The pricing model is very unfriendly for the user, and for the web vendors.
When it comes to new features, we don't desire anything at this moment. We are completely dependent on this ERP system which we provide and we only need the tools from Oracle that our ERP system needs, and nothing more. Our only concern is the performance of the database. If Oracle could make the performance better on low-end hardware, that would be nice.
For how long have I used the solution?
I have been using Oracle Database for 10 years.
What do I think about the stability of the solution?
As far as I know, we have no problems with stability.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
There have been no issues with their technical support. As I am aware, we have had issues in the past, especially with servers and other things, but today there are no special issues or problems. Everything is quite well-addressed by Oracle, in my opinion.
How was the initial setup?
The setup of the Oracle database for an ERP system is generally quite simple. There are specific installation steps that are completely scripted by the ERP system, so you simply have to do everything the documentation asks you to do, and that's all. There's nothing special or super difficult about it and we are generally able to install a database within a day.
What's my experience with pricing, setup cost, and licensing?
We mainly use a special license for ERP systems specifically, instead of a general purpose license. This ERP-focused license is very simple. You just have to use Oracle Database with an ERP system and that's it.
What other advice do I have?
As databases go, Oracle Database is quite a good database with decent performance, and I think that's all there needs to be said.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database
February 2026
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Managing Director at a financial services firm with 201-500 employees
Stable and scalable database platform with a straightforward setup
Pros and Cons
- "Scalable and stable database platform. Setting it up was straightforward."
- "We'd like for its price to be a bit lower, both for licensing and support. As it is a top-of-the-line product, it's a bit expensive."
What is our primary use case?
Oracle Database is the database we use for one of our core solutions.
What needs improvement?
The price for Oracle Database could be better. It's a top-of-the-line product, so it's a bit expensive. We'd like for its price to be a bit lower, both for licensing and support. This is the only area for improvement I could think of for Oracle Database.
For how long have I used the solution?
We've been using Oracle Database for two years.
What do I think about the stability of the solution?
Oracle Database is a stable product.
What do I think about the scalability of the solution?
Oracle Database is a scalable product.
How was the initial setup?
The initial setup for Oracle Database was straightforward.
What about the implementation team?
We implemented this product in-house. The process was straightforward, so we could do it ourselves.
What's my experience with pricing, setup cost, and licensing?
The licensing and support pricing for Oracle Database is a bit expensive, as it is a top-of-the-line product. We pay for this product yearly.
Which other solutions did I evaluate?
We used MySQL.
What other advice do I have?
We are using the Enterprise version of Oracle Database, but I'm not sure about the exact version number.
I'm satisfied with this product. Oracle is a global, top database platform, so there isn't anything I'd like to change or add to Oracle Database.
We have 30 users of this product, and we currently don't have plans of increasing that number. For the deployment and maintenance of this product, we have two or three persons in charge, e.g. admins.
I have no complaints about Oracle Database, so I never got to contact their technical support team.
I'm recommending this product to others who are looking into implementing it.
My rating for Oracle Database is eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
Secure, performs well, easy to install and has a good dashboard
Pros and Cons
- "The dashboard may be the best solution for intelligent data management, as well as business intelligence."
- "Technical support needs improvement."
What is our primary use case?
Our company does not have an Oracle Database. We are in charge of maintenance and deployment. We have several managed services for several customers, and we administer and deploy Oracle databases in those customers.
We are system integrators who deploy projects with infrastructure and manage infrastructure services.
Our main customers are in the banking industry. In the banking environment, Oracle databases are used for a wide range of solutions.
For all bank transactions to communicate in the various Oracle databases, the data must be extracted from the host systems and brought to work at a data warehouse. With a special banking solution, it requires another banking program.
What is most valuable?
Oracle is used to deploy solutions. The dashboard may be the best solution for intelligent data management, as well as business intelligence.
We believe that Oracle in the cloud is more secure.
It is more scalable on-premises.
What needs improvement?
Technical support needs improvement.
For how long have I used the solution?
We have been providing Oracle Database for the last ten years.
We have been system integrators since the company's inception. I believe it will be 20 years that we have been working as system integrators.
We work both in the cloud and on-premises. We were born on-premises, but have spent the last five years working in a hybrid cloud model.
What do I think about the stability of the solution?
Oracle Database is a stable solution.
What do I think about the scalability of the solution?
Oracle Database is scalable.
We have approximately 25 to 30 customers in the banking industry who use Oracle Database.
How are customer service and support?
Technical support is okay, but some areas could be better.
Which solution did I use previously and why did I switch?
Our core business is in the desktop virtualization model with Citrix and Microsoft. Citrix with desktop and Citrix solutions, as well as VMware and all virtualization software-defined projects.
We put all of our solutions in the cloud. It is one of our primary focuses, but some of our clients may prefer to have some of their infrastructure in on-premises solutions.
We use all of the virtuals from all of the databases. We use both Oracle and SQL.
How was the initial setup?
The initial setup is straightforward. It's an easy installation.
The way we deploy services and project infrastructures in the cloud and on-premises differs.
We are deploying Oracle for large systems. We are aware that our customers have large Oracle systems.
What was our ROI?
There is a good return on investments.
Which other solutions did I evaluate?
In the last two or three years, we have been active on the internet to research the deployments to bring to the customer.
What other advice do I have?
During the previous administration, we collaborated with our customers, and we preferred to deploy the new Oracle systems to the cloud, perhaps we are working on the journey from Oracle system to cloud, which is based in Oracle Cloud.
In general, I recommend the product. We have customers in Spain and Latin America, including Argentina, Peru, Chile, Brazil, and Mexico.
We introduce and maintain Oracle for these customers. Alternatively, one of the major customers is Bank Santander, Bank Sabadell, or Kaiser, which are large banks with operations all over the world.
We're collaborating with Oracle's architects and consulting solutions team in one part of the project and the Q&A in projects. We collaborate with Oracle consulting teams to deploy the solution in dashboards.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
jmitchell@natbankmw.com at NBM
Fast, very stable, and suitable for large sites
Pros and Cons
- "It is very fast. The response times are very fast."
- "Its price can be improved."
What is our primary use case?
It is for our core banking system. We are using version 19c, and the data is version eight.
How has it helped my organization?
All the database issues that we had have been resolved by using 19c. The database used to crash frequently, and now, that's a thing of the past. We haven't had any crashes in two months.
What is most valuable?
It is very fast. The response times are very fast.
What needs improvement?
Its price can be improved.
In terms of features, we've just started using it, so we haven't yet come up with a list of features to be improved.
For how long have I used the solution?
We have been using this solution for about two months.
What do I think about the stability of the solution?
It is very stable. We haven't had any crashes in two months.
What do I think about the scalability of the solution?
It is very scalable. In terms of its usage, it is used by our core banking system. So, it is used by one system. It is not used directly by people. We don't have any plans to increase its usage.
How are customer service and support?
It is quite good.
Which solution did I use previously and why did I switch?
We were using Oracle but on different infrastructure.
How was the initial setup?
It is complex, but it is doable. Our people were trained to do it and had the money to do it.
Its deployment did take long. We started the programming processes around August, and it went live only at the end of January.
What about the implementation team?
Oracle helped us implement it.
What's my experience with pricing, setup cost, and licensing?
It is quite expensive.
What other advice do I have?
It is a very good product, especially for large sites. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ERP Database Administrator at a non-profit with 51-200 employees
Useful Enterprise Manager, beneficial automatic resource assigning, and high performance
Pros and Cons
- "Oracle Database is running on the same old hardware that I had the 11g version on and it is operating faster. It seems to be really good. It's fast even when the workload is heavy, easy to do backups and other administrative tasks with the Enterprise Manager."
- "Oracle Database has improved how we do our administrative backups. The solution has a smaller footprint than 11g, it's more efficient on the resources for the users. It has a smoother user experience with the ERP and fewer field transactions."
What is our primary use case?
I use Oracle Database to support the customized Java ERP setup that I currently have.
How has it helped my organization?
Oracle Database has improved how we do our administrative backups. The solution has a smaller footprint than 11g, it's more efficient on the resources for the users. It has a smoother user experience with the ERP and fewer field transactions.
What is most valuable?
Oracle Database is running on the same old hardware that I had the 11g version on and it is operating faster. It seems to be really good. It's fast even when the workload is heavy, easy to do backups and other administrative tasks with the Enterprise Manager.
Oracle Database can automatically assign resources to threads that are heavy. We hardly notice when they are running a heavy query and it is better at managing memory than the older 11g version. When we use the same amount of indexes when migrating to 19c, I didn't have to do any other modification and we have increased usage on the ERP. The Oracle Database is handling everything very well.
What needs improvement?
Oracle Database could improve by having a better-integrated view of the containerized databases. The Enterprise Manager is great at that, but if there was a centralized view of all the containers it would be a large benefit.
For how long have I used the solution?
I have been using Oracle Database for approximately one year.
What do I think about the stability of the solution?
The reliability of the Oracle Database is excellent and the performance is very good. I have used MySQL for large transactions which have given me some problems, but in Oracle Database version 19c I have not had these issues. In the Oracle Database version 11g, sometimes I would have some lagging, but in the newer version, it has been fine.
What do I think about the scalability of the solution?
The scalability of the solution is good.
We have approximately 70 users that are using the solution through the ERP.
How are customer service and support?
The support I have received from Oracle Database has been very great. The response times have been good.
Which solution did I use previously and why did I switch?
I have previously used MySQL.
How was the initial setup?
The initial setup of Oracle Database is straightforward, it was easy. The migration from an older version was not a problem at all, and it took under one hour.
What about the implementation team?
I did the implementation mostly myself, but because of the ERP setup, I had to have support from the vendor. It was a partnership setup.
I do the maintenance of the solution, we only require one person. I use the solution on a daily basis.
What's my experience with pricing, setup cost, and licensing?
Oracle Database could make the documentation better around licensing. The way you have to access software from Oracle is difficult. You have to go through the licensing lawyer to understand what your reach is when you subscribe to one unit. I wish the documents were easier to understand for everyone. This is a problem I have always grappled with and it's not changed. Having clarity is even more important now that I'm thinking of having a hybrid setup for the database in the cloud for high availability.
The cost of the solution is reasonable. It costs approximately $4,000 with some extra features we have.
What other advice do I have?
I would recommend this solution to others. However, it does depend on different organizations and their needs. If the resources are a little heavy, which makes for disaster recovery planning, a little bit tricky.
I would advise people to explore how their workloads would be and if they can be containerized in the cloud. That would make it way easier for them to manage them. The scalability of Oracle Database is very easy to grow or shrink as the need.
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Cloud Architect at UBS Financial
Easy to set up with good performance but is too expensive
Pros and Cons
- "We find the solution to be stable."
- "They could improve the scalability a bit. There are other options that are more scalable, for example."
What is our primary use case?
We use the solution as a database, basically. We do not use it for the data warehouse. It's just a few databases.
What is most valuable?
We're satisfied with the solution. The performance is great.
We find the solution to be stable.
The scalability is very good. You can expand it if you need to.
We don't have any concerns with the data activity and recovery capabilities.
The initial setup is easy.
What needs improvement?
The cost of Oracle is far too high. They should work to make it less expensive. We're going to stop using it for this reason.
They could improve the scalability a bit. There are other options that are more scalable, for example.
For how long have I used the solution?
I've been using the solution for almost 10 years now. It's been a decade. I've used it for a while.
What do I think about the stability of the solution?
The stability is very good and it has very good performance. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We don't have an issue with the solution's scalability. It's expandable.
What we see is Mongo and Cassandra, and many other databases that are extremely scalable and distributed. With Oracle, obviously, there are other types of databases that are performing better in this area. Obviously, they could improve scalability from a scalability perspective.
How are customer service and support?
I've never contacted technical support. I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We are using DB2 on mainframes and we do have Microsoft SQL, and then we started using PostgreSQL as well.
How was the initial setup?
We haven't had a problem with the initial setup. It's very simple and straightforward.
I haven't installed it in recent times, however, from what I recall, the actual production upgrade took us probably less than four hours.
Currently, the database team is around 40 or more people from engineering and from operations. It's a full database engineering and operations team so it's covering other databases as well - such as DB2 and SQL and Cassandra and other databases. You can take three to six engineers and have them handle deployment and maintenance, although everyone works on other things.
What about the implementation team?
We handled everything in-house. We did not need the assistance of integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
It's CPU-based licensing. The cost is far too high. We're looking into other options to avoid having to pay so much. There are both licensing and support costs you need to consider.
Which other solutions did I evaluate?
We have been looking at less expensive options such as Azure SQL and PostgreSQL.
What other advice do I have?
We're a customer and an end-user.
We use both cloud-based and on-premises deployments.
While I might have recommended Oracle in the past, due to the cost factor, it's hard to recommend it these days.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Department head of gas projects design at ENPPI
Easy-to-use interface, simple to deploy, and can be customized to your processes
Pros and Cons
- "The interface is easy to use."
- "Better integration with other databases would be an improvement."
What is our primary use case?
We use Oracle as an in-house development database.
What is most valuable?
The interface is easy to use.
What needs improvement?
The reporting can be improved. SAP has more reporting features than Oracle.
Better integration with other databases would be an improvement.
For how long have I used the solution?
I have been working with Oracle Database for 20 years.
What do I think about the stability of the solution?
Oracle is a stable product.
What do I think about the scalability of the solution?
We cannot scale this solution. We have about 1,000 employees that use it.
How are customer service and support?
I have not been in contact with technical support.
How was the initial setup?
Oracle is easy to deploy.
What about the implementation team?
We implemented Oracle by ourselves. Our IT division handles both implementation and maintenance. Our division has about 200 engineers.
What other advice do I have?
We have decided to use SAP ERP Enterprise and we plan to integrate it with Oracle. My advice for anybody who is considering Oracle Database is that as a tool, it's very easy to implement and you can customize it based on your processes or your job.
In summary, this is a good product and it's user-friendly, but I like SAP better.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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