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CarlosCastells - PeerSpot reviewer
CIO at SERVA SERVICIOS ESPECIALIZADOS INFORMATICOS SA
Real User
Top 20
Mar 6, 2022
Secure, performs well, easy to install and has a good dashboard
Pros and Cons
  • "The dashboard may be the best solution for intelligent data management, as well as business intelligence."
  • "The dashboard may be the best solution for intelligent data management, as well as business intelligence."
  • "Technical support needs improvement."
  • "Technical support needs improvement."

What is our primary use case?

Our company does not have an Oracle Database. We are in charge of maintenance and deployment. We have several managed services for several customers, and we administer and deploy Oracle databases in those customers.

We are system integrators who deploy projects with infrastructure and manage infrastructure services.

Our main customers are in the banking industry. In the banking environment, Oracle databases are used for a wide range of solutions.

For all bank transactions to communicate in the various Oracle databases, the data must be extracted from the host systems and brought to work at a data warehouse. With a special banking solution, it requires another banking program.

What is most valuable?

Oracle is used to deploy solutions. The dashboard may be the best solution for intelligent data management, as well as business intelligence.

We believe that Oracle in the cloud is more secure.

It is more scalable on-premises.

What needs improvement?

Technical support needs improvement.

For how long have I used the solution?

We have been providing Oracle Database for the last ten years.

We have been system integrators since the company's inception. I believe it will be 20 years that we have been working as system integrators.

We work both in the cloud and on-premises. We were born on-premises, but have spent the last five years working in a hybrid cloud model.

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What do I think about the stability of the solution?

Oracle Database is a stable solution.

What do I think about the scalability of the solution?

Oracle Database is scalable.

We have approximately 25 to 30 customers in the banking industry who use Oracle Database.

How are customer service and support?

Technical support is okay, but some areas could be better.

Which solution did I use previously and why did I switch?

Our core business is in the desktop virtualization model with Citrix and Microsoft. Citrix with desktop and Citrix solutions, as well as VMware and all virtualization software-defined projects.

We put all of our solutions in the cloud. It is one of our primary focuses, but some of our clients may prefer to have some of their infrastructure in on-premises solutions.

We use all of the virtuals from all of the databases. We use both Oracle and SQL.

How was the initial setup?

The initial setup is straightforward. It's an easy installation.

The way we deploy services and project infrastructures in the cloud and on-premises differs.

We are deploying Oracle for large systems. We are aware that our customers have large Oracle systems.

What was our ROI?

There is a good return on investments.

Which other solutions did I evaluate?

In the last two or three years, we have been active on the internet to research the deployments to bring to the customer.

What other advice do I have?

During the previous administration, we collaborated with our customers, and we preferred to deploy the new Oracle systems to the cloud, perhaps we are working on the journey from Oracle system to cloud, which is based in Oracle Cloud.

In general, I recommend the product. We have customers in Spain and Latin America, including Argentina, Peru, Chile, Brazil, and Mexico.

We introduce and maintain Oracle for these customers. Alternatively, one of the major customers is Bank Santander, Bank Sabadell, or Kaiser, which are large banks with operations all over the world.

We're collaborating with Oracle's architects and consulting solutions team in one part of the project and the Q&A in projects. We collaborate with Oracle consulting teams to deploy the solution in dashboards.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
JohnMitchell - PeerSpot reviewer
jmitchell@natbankmw.com at NBM
Real User
Feb 22, 2022
Fast, very stable, and suitable for large sites
Pros and Cons
  • "It is very fast. The response times are very fast."
  • "All the database issues that we had have been resolved by using 19c."
  • "Its price can be improved."
  • "It is quite expensive."

What is our primary use case?

It is for our core banking system. We are using version 19c, and the data is version eight.

How has it helped my organization?

All the database issues that we had have been resolved by using 19c. The database used to crash frequently, and now, that's a thing of the past. We haven't had any crashes in two months.

What is most valuable?

It is very fast. The response times are very fast.

What needs improvement?

Its price can be improved. 

In terms of features, we've just started using it, so we haven't yet come up with a list of features to be improved.

For how long have I used the solution?

We have been using this solution for about two months.

What do I think about the stability of the solution?

It is very stable. We haven't had any crashes in two months.

What do I think about the scalability of the solution?

It is very scalable. In terms of its usage, it is used by our core banking system. So, it is used by one system. It is not used directly by people. We don't have any plans to increase its usage.

How are customer service and support?

It is quite good.

Which solution did I use previously and why did I switch?

We were using Oracle but on different infrastructure.

How was the initial setup?

It is complex, but it is doable. Our people were trained to do it and had the money to do it.

Its deployment did take long. We started the programming processes around August, and it went live only at the end of January.

What about the implementation team?

Oracle helped us implement it.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive.

What other advice do I have?

It is a very good product, especially for large sites. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
March 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,349 professionals have used our research since 2012.
Eva Kimathi - PeerSpot reviewer
ERP Database Administrator at a non-profit with 51-200 employees
Real User
Top 10
Feb 20, 2022
Useful Enterprise Manager, beneficial automatic resource assigning, and high performance
Pros and Cons
  • "Oracle Database is running on the same old hardware that I had the 11g version on and it is operating faster. It seems to be really good. It's fast even when the workload is heavy, easy to do backups and other administrative tasks with the Enterprise Manager."
  • "Oracle Database is running on the same old hardware that I had the 11g version on and it is operating faster."
  • "Oracle Database has improved how we do our administrative backups. The solution has a smaller footprint than 11g, it's more efficient on the resources for the users. It has a smoother user experience with the ERP and fewer field transactions."
  • "Oracle Database could make the documentation better around licensing."

What is our primary use case?

I use Oracle Database to support the customized Java ERP setup that I currently have.

How has it helped my organization?

Oracle Database has improved how we do our administrative backups. The solution has a smaller footprint than 11g, it's more efficient on the resources for the users. It has a smoother user experience with the ERP and fewer field transactions.

What is most valuable?

Oracle Database is running on the same old hardware that I had the 11g version on and it is operating faster. It seems to be really good. It's fast even when the workload is heavy, easy to do backups and other administrative tasks with the Enterprise Manager. 

Oracle Database can automatically assign resources to threads that are heavy. We hardly notice when they are running a heavy query and it is better at managing memory than the older 11g version. When we use the same amount of indexes when migrating to 19c, I didn't have to do any other modification and we have increased usage on the ERP. The Oracle Database is handling everything very well.

What needs improvement?

Oracle Database could improve by having a better-integrated view of the containerized databases. The Enterprise Manager is great at that, but if there was a centralized view of all the containers it would be a large benefit.

For how long have I used the solution?

I have been using Oracle Database for approximately one year.

What do I think about the stability of the solution?

The reliability of the Oracle Database is excellent and the performance is very good. I have used MySQL for large transactions which have given me some problems, but in Oracle Database version 19c I have not had these issues. In the Oracle Database version 11g, sometimes I would have some lagging, but in the newer version, it has been fine.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We have approximately 70 users that are using the solution through the ERP.

How are customer service and support?

The support I have received from Oracle Database has been very great. The response times have been good.

Which solution did I use previously and why did I switch?

I have previously used MySQL.

How was the initial setup?

The initial setup of Oracle Database is straightforward, it was easy. The migration from an older version was not a problem at all, and it took under one hour.

What about the implementation team?

I did the implementation mostly myself, but because of the ERP setup, I had to have support from the vendor. It was a partnership setup.

I do the maintenance of the solution, we only require one person. I use the solution on a daily basis.

What's my experience with pricing, setup cost, and licensing?

Oracle Database could make the documentation better around licensing. The way you have to access software from Oracle is difficult. You have to go through the licensing lawyer to understand what your reach is when you subscribe to one unit. I wish the documents were easier to understand for everyone. This is a problem I have always grappled with and it's not changed. Having clarity is even more important now that I'm thinking of having a hybrid setup for the database in the cloud for high availability.

The cost of the solution is reasonable. It costs approximately $4,000 with some extra features we have.

What other advice do I have?

I would recommend this solution to others. However, it does depend on different organizations and their needs. If the resources are a little heavy, which makes for disaster recovery planning, a little bit tricky.  

I would advise people to explore how their workloads would be and if they can be containerized in the cloud. That would make it way easier for them to manage them. The scalability of Oracle Database is very easy to grow or shrink as the need.

I rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Department head of gas projects design at ENPPI
Real User
Jan 28, 2022
Easy-to-use interface, simple to deploy, and can be customized to your processes
Pros and Cons
  • "The interface is easy to use."
  • "My advice for anybody who is considering Oracle Database is that as a tool, it's very easy to implement and you can customize it based on your processes or your job."
  • "Better integration with other databases would be an improvement."
  • "The reporting can be improved. SAP has more reporting features than Oracle."

What is our primary use case?

We use Oracle as an in-house development database.

What is most valuable?

The interface is easy to use.

What needs improvement?

The reporting can be improved. SAP has more reporting features than Oracle.

Better integration with other databases would be an improvement.

For how long have I used the solution?

I have been working with Oracle Database for 20 years.

What do I think about the stability of the solution?

Oracle is a stable product.

What do I think about the scalability of the solution?

We cannot scale this solution. We have about 1,000 employees that use it.

How are customer service and support?

I have not been in contact with technical support.

How was the initial setup?

Oracle is easy to deploy.

What about the implementation team?

We implemented Oracle by ourselves. Our IT division handles both implementation and maintenance. Our division has about 200 engineers.

What other advice do I have?

We have decided to use SAP ERP Enterprise and we plan to integrate it with Oracle. My advice for anybody who is considering Oracle Database is that as a tool, it's very easy to implement and you can customize it based on your processes or your job.

In summary, this is a good product and it's user-friendly, but I like SAP better.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Admin at First Capitol Bank
Real User
Jan 23, 2022
Stable, scalable, database; the heart of the environment
Pros and Cons
  • "It's a very stable solution, especially with the hot backup."
  • "Most of the core banking servers are using Oracle Database; it's the heart of the environment and quite an important part of the business."
  • "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."
  • "What is lacking with Oracle is the availability of education to be able to work with Oracle."

What is our primary use case?

My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.

How has it helped my organization?

It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.

What is most valuable?

The database is a quite valuable feature.

What needs improvement?

One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.

In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.

It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, especially with the hot backup, archive logs, and everything.

What do I think about the scalability of the solution?

In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.

How are customer service and support?

The technical support is very good. I've learned more with support, actually, than from the documentations.

How was the initial setup?

The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.

Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.

I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.

What's my experience with pricing, setup cost, and licensing?

I believe the solution is quite expensive.

What other advice do I have?

My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Oracle Database Administrator at a financial services firm with 51-200 employees
Real User
Jan 12, 2022
Good performance and scalability
Pros and Cons
  • "One of the most valuable features of Oracle Database is the performance."
  • "Oracle Database is 100% stable."
  • "Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster."
  • "Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex."

What is our primary use case?

We use Oracle Database to host data. We use versions 11g, 12c, 19c, and 21c, but it depends on the application. The use does not depend on us, it depends on our editors because the application is totally built on Oracle Database. 

This solution is deployed on-premises, but it's highly probable that it will move to the cloud. 

What is most valuable?

One of the most valuable features of Oracle Database is the performance.

What needs improvement?

Oracle Database's migration capabilities could be improved because it's very difficult. So even if you migrate where you host your data, be it on Windows SQL Server, there is a problem because migrating the package is highly complex. The technical support could also be faster. 

For how long have I used the solution?

We have been using Oracle Database since the company was created, so for more than 15 years. 

What do I think about the stability of the solution?

Oracle Database is 100% stable. 

What do I think about the scalability of the solution?

This solution is very scalable. 

In our organization, there are over 300 users. 

How are customer service and support?

Oracle's technical support could be faster. 

How was the initial setup?

The installation is straightforward, but you need to have technical abilities. I maintain the system myself because I installed it myself. For deployment and maintenance, we have two or three administrators. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license as well as monthly support. 

Which other solutions did I evaluate?

Before using Oracle Database, I also evaluated MySQL and PostgreSQL. 

What other advice do I have?

I rate Oracle Database an eight out of ten, according to performance and scalability. In terms of migration abilities, I would rate it a six out of ten because it's very difficult. 

I would recommend Oracle Database to others, especially for their new cloud policy and their subscription amount for the resources. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1715586 - PeerSpot reviewer
Professor at a educational organization with 51-200 employees
Real User
Jan 11, 2022
User-friendly, versatile, and offers huge ROI
Pros and Cons
  • "The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system."
  • "This product is definitely worth it."
  • "We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part."
  • "We believe that the usability could be improved, especially within the data lakehouse."

What is our primary use case?

We are using this for our data warehouse as well as for many of our core banking systems.

What is most valuable?

The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system.

What needs improvement?

We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part.

For how long have I used the solution?

We have been using the product for over 10 years.

What do I think about the stability of the solution?

The product has been quite stable across all versions.

What do I think about the scalability of the solution?

The database in-memory and also the extra data that we were using, was quite scalable. It had a range of capabilities, which we could see the high throughput and low latency. Scalability was very well-defined and innovative which has allowed us to stick with the product.

We have about 200 in-house users with more than 1.3 million subscribers. This requires about four to six database specialists for maintenance.

How are customer service and support?

They are committed on their SLAs and their availability is quite good. So, we are quite happy with with Oracle Database's customer service and support.

Which solution did I use previously and why did I switch?

We have always stuck with Oracle.

How was the initial setup?

We were able to take advantage of a two-week POC to allow our technical team to become comfortable with the database. From here, it took just two to four weeks to deploy it to the mainstream and set up the whole system via data transfer. 

What about the implementation team?

We relied mainly on our in-house team. An Oracle representative assisted us during our POC and we were able to phone them during deployment if needed.

What was our ROI?

The return on investment is quite good. We were able to see a growing number of subscribers. Considering the speed and amount of activities that were going on with banks, I would say we saw returns within two to three years.

What's my experience with pricing, setup cost, and licensing?

Since we are in BPN, we utilize group licensing which has the tech support included.

What other advice do I have?

This product is definitely worth it. Our team is satisfied in all areas: price, scalability, support, etc.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oracle Applications Consultant at ASAM Conseil Inc
Real User
Jan 11, 2022
The autonomous database simplifies patching making this a strong product
Pros and Cons
  • "The autonomous database simplifies everything."
  • "It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market."
  • "Once you start with Oracle you become locked into it."
  • "The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else."

What is our primary use case?

My primary use case is in a university environment.

What is most valuable?

It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market. Autonomous patching means that the database more or less patches itself without the need to ask DBAs to apply and test patches. It simplifies the maintenance so this is a strong and autonomous database. They're constantly bringing new features that satisfy their clients. It's a great solution.  

What needs improvement?

The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else. 

For how long have I used the solution?

I've used this solution for many years. 

What do I think about the stability of the solution?

The solution is stable, it's been around for a long time and there's not much for clients to complain about. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They offer a lot of support these days, including a kind of Oracle cloud management service. You can also buy some database administrators from Oracle. You just have to tell them what you need and they can patch it automatically and monitor the database for you. 

How was the initial setup?

This solution is straightforward. It's good on the database side but I think SAP is taking over now. It's moving faster than Oracle. Even when it comes to the application side, people go to SAP and will sometimes move from Oracle to SAP. I've noticed that a lot in the last five years.

What's my experience with pricing, setup cost, and licensing?

Costs can add up when you use Oracle because they monitor everything and there's a fee for that.

What other advice do I have?

We're now moving to no-code, the BI application. When you buy Oracle Database, it comes as a free tool and you can build anything you want in-house with Apex. You can bring in some developers and develop the application in-house. The solution is PaaS, Platform as a Service, but you can connect with the database and build what you want. Even functional people who don't know how to code, how to do SQL, are able to just drag and drop, building their application to manage and solve anything.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.