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PeerSpot user
Senior Analyst at a tech services company with 10,001+ employees
Real User
You can dynamically create navigation, pages and portals. Some parts seemed unstable.

What is most valuable?

  • Java-based content management
  • Runtime customizations

The main feature and idea of dynamically creating navigation, pages and portals are overall good and very valuable. Also, adjusting portal design (skinning) is quite easy. Then there is the WebCenter Content Repository, where you register the file system folder and can manage files of the portal. That feature is quite good too.

Defining permissions and access rights is also quite straightforward, as you can use JavaServer Faces expressions.

How has it helped my organization?

We developed a portal using the framework. Not all of the features were used though.

What needs improvement?

Some parts of the product seemed to be unstable; various exceptions which lead to reaching out for Oracle support. Using WSRP (Web service remote portlets) seems to be messy in terms of application deployment.

For how long have I used the solution?

I have used it for three years.

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Oracle WebCenter
November 2024
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What do I think about the stability of the solution?

I certainly encountered stability issues;

Not sure if they are exactly WebCenter related, but sometimes unknown exceptions were raised on runtime or deployment that could be resolved by restarting the server.

Regarding WSRP: Web Service for remote portlets feature generates metadata
files during deployment so that WSRP portlet can be used.

However, this leads to a situation where the application cannot be packaged and customized via deployment plan, rather it needs to be packaged during deployment.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

Technical support is decent, but slow.

Which solution did I use previously and why did I switch?

No content management solutions were used before.

How was the initial setup?

Initial setup was more or less straightforward, as the official IDE - JDeveloper was used.

Which other solutions did I evaluate?

I was not the one to make decisions. One competitor to consider would be Liferay Portal, for instance.

What other advice do I have?

Become as familiar with the product and features as possible before using it. Custom solutions might be difficult to implement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer768855 - PeerSpot reviewer
System Analyst, Oracle ECM Team Leader at a tech services company with 51-200 employees
Real User
A stable solution that's extremely scalable and has good technical support
Pros and Cons
  • "It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
  • "There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

What is most valuable?

The product is a standard document management solution, so there are no special features to point to. 

It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage.

What needs improvement?

There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.

For how long have I used the solution?

I've been using the solution for 12 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is extremely scalable.

How are customer service and technical support?

Technical support has been pretty good. We're satisfied with it.

How was the initial setup?

The initial setup is complex. Since Oracle has re-written their solution in order to place it on their public server, the setup itself has grown more complex. This is necessary, however, the change has required more steps in order to set up the product as well more steps in order to make it perform, and there's more things to manually set up. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very high. You can get a similar solution for free. If you compare it and other products side by side, you would not buy Oracle.

What other advice do I have?

In terms of advice I would give to others considering implementing the solution, I'd say if they have the Oracle stack, they should use the solution. If they have other technology stacks, I would search for solutions that offer a better price.

The solution works great. Feature-wise, it's a very complete solution.

I'd rate the solution overall eight out of ten, but if I was just rating it for price, I would rate it at about four or five out of ten, simply because I find it so expensive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle WebCenter
November 2024
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it_user515214 - PeerSpot reviewer
IT Principal Consultant at a tech company with 10,001+ employees
Real User
The business user has the capability to update content, look, and feel. I would like to see better performance.

What is most valuable?

The business user has the capability to update content, look, and feel.

How has it helped my organization?

Each department wanted their unique content targeting.

What needs improvement?

I would like to see better performance.

For how long have I used the solution?

We have used this solution for two years.

What was my experience with deployment of the solution?

There were no deployment issues.

What do I think about the stability of the solution?

There were performance issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Customer Service:

Customer service was fair.

Technical Support:

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

We evaluated Sun ONE Portal Server.

How was the initial setup?

The setup was very complicated.

What about the implementation team?

We implemented via the vendor, and I would give them a rating of 8/10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user531756 - PeerSpot reviewer
Senior Full Stack Developer Ruby on Rails at a marketing services firm with 51-200 employees
Real User
Using the interface, we can create content such as database tables. The satellite cache is not stable.

What is most valuable?

The most valuable features to me are the ability to create contents with the interface, such as creating database tables. The product's JSP APIs and REST APIs are also very useful.

What needs improvement?

Rules for contents personalization, workflows, publishing content, and the satellite cache all have room for improvement!

For how long have I used the solution?

I have been using Oracle WebCenter Sites for 10 years.

What do I think about the stability of the solution?

In a cluster environment, we had stability issues with the satellite cache.

What do I think about the scalability of the solution?

We did not have any scalability issues.

How are customer service and technical support?

The technical support we received was excellent.

Which solution did I use previously and why did I switch?

I used a free OWS solution.

How was the initial setup?

The installation in a WebLogic environment is straightforward.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I would try to negotiate a better price.

Which other solutions did I evaluate?

Before choosing Oracle WebCenter Sites, we evaluated Vignette and some free products.

What other advice do I have?

When you start a project, you should consult early on with your developers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user