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IBM FileNet vs Oracle WebCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
No ranking in other categories
Oracle WebCenter
Ranking in Enterprise Content Management
15th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Customer Experience Management (26th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)
 

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.4%, up from 9.6% compared to the previous year. The mindshare of Oracle WebCenter is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
Mehdi Hasankhan - PeerSpot reviewer
Gives me easy access, connection and compatibility with all of the Oracle products
WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"The main features we find impactful are the workflow and document management along with FileNet file stores."
"The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings."
"The most valuable feature is access control."
"It has a very broad market share and a lot of people know about it."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"WebCenter's interface is very user-friendly."
"A great solution for storing and searching large volumes of documents with easy access."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Integration within the solution is very good."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Oracle integrates well with other products to cover Big Data."
 

Cons

"I would love it if single sign-on was a lot easier to set up. That's the most difficult part of it."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."
"I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."
"​I would like to see the dashboard be a little bit more robust and a little more user-friendly"
"FileNet needs improvement in pricing as it has become very expensive."
"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."
"It is ability to display legacy content needs improvement."
"This solution needs to support translation into the Arabic language."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Its functions need more stability."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"I would like them to add more Web 2.0 features."
"The speed of the backup should be enhanced."
 

Pricing and Cost Advice

"It has reduced operating costs by reducing the amount of manual work needed."
"The tool is expensive, and I rate its pricing a ten out of ten."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"Licensing costs depend on the size of the storage."
"The cost is about $40,000, plus yearly maintenance."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"WebCenter's pricing is on the higher side."
"The price needs to be lowered."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
10%
Insurance Company
9%
Computer Software Company
10%
Financial Services Firm
10%
Real Estate/Law Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...
What needs improvement with IBM FileNet?
The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.
What do you like most about Oracle WebCenter?
WebCenter's interface is very user-friendly.
What needs improvement with Oracle WebCenter?
WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
 

Also Known As

No data available
WebCenter, FatWire
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Find out what your peers are saying about IBM FileNet vs. Oracle WebCenter and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.