IBM FileNet vs Oracle WebCenter comparison

IBM and Oracle are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.9, while Oracle is ranked #15 with an average rating of 7.0. IBM holds a 10.3% mindshare in ECM, compared to Oracle’s 2.4% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

IBM FileNet

Read 99 IBM FileNet reviews

3,835 Views
2,465 Comparison Views

91% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

787 Views
631 Comparison Views

70% willing to recommend

IBM FileNet

Oracle WebCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Oracle WebCenter and IBM FileNet are both positioned within the enterprise content management sector, enhancing collaboration and automating business processes. Oracle WebCenter has an advantage in integration with Oracle's ecosystem, while IBM FileNet is often better for document management due to its robust capabilities.

Features: Oracle WebCenter offers strong analytics functions and seamless integration with other Oracle products, making it a top choice for those invested in Oracle's ecosystem. Additionally, WebCenter is known for its intuitive interface and content management capabilities. IBM FileNet stands out with comprehensive content lifecycle management, exceptional scalability, and powerful imaging capabilities, making it ideal for large, document-intensive environments.

Room for Improvement: Oracle WebCenter could improve its integration capabilities with non-Oracle products, expand customization options, and enhance support for mobile platforms to increase flexibility. IBM FileNet may benefit from streamlining its deployment process, improving user interface customization, and increasing the ease of integration with non-IBM products to better facilitate collaborative workflows.

Ease of Deployment and Customer Service: Oracle WebCenter provides a straightforward deployment process, especially for those within the Oracle ecosystem, and is backed by robust Oracle support. In contrast, IBM FileNet’s deployment can be more complex, yet it offers dedicated and comprehensive enterprise-level support, which can be beneficial for companies with large-scale implementations.

Pricing and ROI: Oracle WebCenter typically involves lower initial setup costs, appealing to businesses seeking quick and economical integration if they are already utilizing Oracle services. Although IBM FileNet has higher upfront costs, it offers significant ROI through its scalability and extensive document management features in industries with substantial document handling requirements.

To learn more, read our detailed IBM FileNet vs. Oracle WebCenter Report (Updated: January 2025).

Buyer's Guide

IBM FileNet vs. Oracle WebCenter

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle WebCenter

Ranking in Enterprise Content Management

15th

Average Rating

7.0

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

Customer Experience Management (26th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of January 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.3%, up from 9.7% compared to the previous year. The mindshare of Oracle WebCenter is 2.4%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

WolfgangPichler

Senior Consultant at pITsolutions e.U.

Easy to integrate, and enables our clients to guarantee compliance

The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy. You can't release a new version every three months to bring in new capabilities. That is the old-fashioned, the way it worked ten or 20 years ago. That is bad. In that area, they really must improve. We have FileNet, Content Manager, and TSM in our own installation. We migrated that installation three years ago to version 5.12. Now we have to migrate to 5.25 to bring in new facilities, and it's a big task. We have to do it in addition to our other tasks where we support customers. We need a parallel machine and to set it up there and to migrate step-by-step, then test it and roll it out. It's not so easy. That is a big area where there is much to be done to satisfy the needs of customers.

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done."

"It allows for multiple people to access content simultaneously."

"IBM FileNet was more scalable."

"It has a very broad market share and a lot of people know about it."

"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."

"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."

"The product is robust and can process a lot of documents for enterprise content management."

"It has an excellent document storage repository, which is good at what it does."

More IBM FileNet pros

"A great solution for storing and searching large volumes of documents with easy access."

"Oracle integrates well with other products to cover Big Data."

"WebCenter's interface is very user-friendly."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"Integration within the solution is very good."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

Cons

"There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward."

"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."

"There is room for improvement in the scanning solution, Datacap. It's improving all the time. But since it's more an end-user software, the end-users are constantly improving their processes, and I believe that sometimes we're not catching up with their requirements."

"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."

"I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise."

More IBM FileNet cons

"I would like them to add more Web 2.0 features."

"WebCenter requires a lot of design effort to upload content to our regular system."

"The speed of the backup should be enhanced."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"Its functions need more stability."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"This solution needs to support translation into the Arabic language."

"Does not seem to be totally compatible with Windows 10 as of our current version."

Pricing and Cost Advice

"Licensing costs depend on the size of the storage."

"The tool is expensive, and I rate its pricing a ten out of ten."

"Yearly, we pay for the maintenance, which is $20,000."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"FileNet is not cheap, but you absolutely get what you pay for. "

"The licensing cost of FileNet is comparable."

More IBM FileNet pricing and cost advice

"WebCenter's pricing is on the higher side."

"The price needs to be lowered."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

11%

Insurance Company

Computer Software Company

11%

Financial Services Firm

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...

See all answers

What needs improvement with IBM FileNet?

The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.

See all answers

What do you like most about Oracle WebCenter?

WebCenter's interface is very user-friendly.

See all answers

What is your experience regarding pricing and costs for Oracle WebCenter?

WebCenter's pricing is on the higher side.

See all answers

What needs improvement with Oracle WebCenter?

WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Documentum vs IBM FileNet

Compared 17% of the time

OpenText Extended ECM vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Microsoft OneDrive vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

Oracle Content Management vs Oracle WebCenter

Compared 39% of the time

SharePoint vs Oracle WebCenter

Compared 19% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 15% of the time

WebLogic Suite vs Oracle WebCenter

Compared 10% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 8% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

IBM FileNet

January 2025

Download IBM FileNet product report

Buyer's Guide

Oracle WebCenter

January 2025

Download Oracle WebCenter product report

Also Known As

No data available

WebCenter, FatWire

Learn More

IBM

Oracle

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

IBM FileNet vs. Oracle WebCenter

January 2025

Free Report: IBM FileNet vs. Oracle WebCenter

Find out what your peers are saying about IBM FileNet vs. Oracle WebCenter and other solutions. Updated: January 2025.

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