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IBM FileNet vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
16th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.3%, up from 9.7% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

WolfgangPichler - PeerSpot reviewer
Easy to integrate, and enables our clients to guarantee compliance
The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy. You can't release a new version every three months to bring in new capabilities. That is the old-fashioned, the way it worked ten or 20 years ago. That is bad. In that area, they really must improve. We have FileNet, Content Manager, and TSM in our own installation. We migrated that installation three years ago to version 5.12. Now we have to migrate to 5.25 to bring in new facilities, and it's a big task. We have to do it in addition to our other tasks where we support customers. We need a parallel machine and to set it up there and to migrate step-by-step, then test it and roll it out. It's not so easy. That is a big area where there is much to be done to satisfy the needs of customers.
reviewer2597169 - PeerSpot reviewer
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"We probably would not have seen adoption so strongly without it."
"It is a faster, robust solution. The platform compatibility is very good."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"It has a robust API. We are able to have systems communicate with each other, and do business process automation."
"It has an excellent document storage repository, which is good at what it does."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"Mobius excels in ensuring data security for captured content, which is crucial."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"Mobius excels in ensuring data security for captured content, which is crucial."
 

Cons

"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."
"The FileNet API seems like it is very difficult and not transparent."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"What I would like to see is more integration."
"There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward."
"A little better control into the ACLs of FileNet and databases."
"There is room for improvement in the file management. It's very complex."
"The application's processing engineer needs to be more advanced."
"Sales and service need to be more consistent."
"The primary area for improvement is the platform's accessibility."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
 

Pricing and Cost Advice

"FileNet is quite expensive, although Documentum is expensive too."
"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."
"The licensing cost of FileNet is comparable."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"Yearly, we pay for the maintenance, which is $20,000."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
11%
Insurance Company
9%
Financial Services Firm
22%
Computer Software Company
19%
Insurance Company
14%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...
What needs improvement with IBM FileNet?
The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.
Which of the ECM products compares the best to ASG Mobius Document direct?
There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Learn More

Video not available
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Liberty Mutual
Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.