IBM FileNet vs Mobius Content Services Platform comparison

IBM and Rocket Software are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.9, while Rocket Software is ranked #16 with an average rating of 4.0. IBM holds a 10.4% mindshare in ECM, compared to Rocket Software’s 1.4% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 50% of Rocket Software users who would recommend it.

IBM FileNet

Read 100 IBM FileNet reviews

3,679 Views
2,383 Comparison Views

91% willing to recommend

Mobius Content Services Pla...

Read 4 Mobius Content Services Platform reviews

807 Views
359 Comparison Views

50% willing to recommend

IBM FileNet

Mobius Content Services Pla...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

Mobius Content Services Platform and IBM FileNet are competing in the enterprise content management category. IBM FileNet seems to have the upper hand with its extensive feature set and advanced capabilities, overshadowing concerns about its pricing.

Features: Mobius Content Services Platform includes flexible content management, integration capabilities, and robust compliance and archival features. IBM FileNet provides advanced automation, document management, and powerful analytics and scalability options.

Ease of Deployment and Customer Service: Mobius Content Services Platform offers a straightforward deployment process with strong integration support. IBM FileNet's deployment is more complex but is supported by comprehensive documentation and professional services.

Pricing and ROI: Mobius Content Services Platform offers competitive initial pricing, appealing to budget-conscious buyers. IBM FileNet justifies its higher costs with greater long-term ROI through advanced functionalities and efficiencies.

To learn more, read our detailed IBM FileNet vs. Mobius Content Services Platform Report (Updated: January 2025).

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

January 2025

Download the complete report

Helped 838,640 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

100

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

16th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.4%, up from 9.6% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

Read full review

reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FileNet is very user-friendly... We have business users using and it is quite friendly for them."

"Provides records management functions."

"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."

"The product is very stable."

"We probably would not have seen adoption so strongly without it."

"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."

"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."

"It provides good stability and scalability for huge enterprises as well."

More IBM FileNet pros

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"Mobius excels in ensuring data security for captured content, which is crucial."

Cons

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"I would love it if single sign-on was a lot easier to set up. That's the most difficult part of it."

"I would rate the technical support as medium. I do not like the login process. It is not great."

"We'd like to use the docker, to have it containerized."

"A little better control into the ACLs of FileNet and databases."

"The product is expensive."

More IBM FileNet cons

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"Sales and service need to be more consistent."

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

"The primary area for improvement is the platform's accessibility."

Pricing and Cost Advice

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"The licensing cost of FileNet is comparable."

"It has reduced operating costs by reducing the amount of manual work needed."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

"There are lots of components to the product. Make sure before you invest that you know which components you need."

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"IBM FileNet is an expensive solution."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

838,640 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Financial Services Firm

22%

Computer Software Company

21%

Insurance Company

14%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...

See all answers

What needs improvement with IBM FileNet?

The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.

See all answers

Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

See all answers

What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

See all answers

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

See all answers

Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 16% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Oracle WebCenter vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

SharePoint vs Mobius Content Services Platform

Compared 19% of the time

OpenText Documentum vs Mobius Content Services Platform

Compared 17% of the time

Alfresco vs Mobius Content Services Platform

Compared 16% of the time

OpenText Extended ECM vs Mobius Content Services Platform

Compared 14% of the time

IBM ECM vs Mobius Content Services Platform

Compared 11% of the time

More Mobius Content Services Platform Competitors

Product Reports

Buyer's Guide

IBM FileNet

February 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

January 2025

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

January 2025

Free Report: IBM FileNet vs. Mobius Content Services Platform

Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: January 2025.

DOWNLOAD NOW

838,640 professionals have used our research since 2012.

See our IBM FileNet vs. Mobius Content Services Platform report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.