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IBM FileNet vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
IBM FileNet offers scalable, adaptable infrastructure, supporting diverse business sizes with efficient integration and consistent performance for dynamic environments.
No sentiment score available
The bigger products like IBM FileNet can handle billions of documents and thousands of users.
 

Valuable Features

Sentiment score
7.6
IBM FileNet provides scalable, high-performance content management, automation, and seamless integration, praised for reliability, security, and enterprise capabilities.
No sentiment score available
At this level, companies don't buy a ready-made solution.
The main features we find impactful are the workflow and document management along with FileNet file stores.
 

Room For Improvement

Sentiment score
4.3
IBM FileNet needs enhanced cloud integration, improved usability, better automation, cost efficiency, and advanced analytics for user satisfaction.
No sentiment score available
The response time and resolution of issues by technical support need improvement.
There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution.
 

Stability Issues

Sentiment score
8.0
IBM FileNet offers stable performance, minimal downtime, and improved stability in recent versions, ensuring user satisfaction and consistent operation.
No sentiment score available
In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet.
 

Customer Service

Sentiment score
5.8
IBM FileNet support is generally praised, but some users face delays and inconsistency, seeking improved skill and responsiveness.
No sentiment score available
People come from all over the world, and they have specialists at the other end of the world to help if needed.
The product-level support is better now than before.
 

Setup Cost

No sentiment score available
IBM FileNet is costly with high licensing and setup fees, suitable for larger enterprises, but often expensive for smaller businesses.
No sentiment score available
The price is high, with yearly subscriptions increasing day by day.
FileNet and similar enterprise-level tools require substantial costs, starting in the millions.
 

Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
99
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
17th
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.2%, up from 9.5% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

WolfgangPichler - PeerSpot reviewer
Provides a compact solution for midsized companies
IBM does not do very good marketing for FileNet. Initially, after IBM acquired the product, there was good marketing support, but this has dwindled as IBM has lost personnel. More could be done to highlight the benefits to customers. Additionally, there are no visually appealing interfaces or apps for the product, which can influence customer buying decisions.
reviewer1909599 - PeerSpot reviewer
Time from creation to access is much better, as reports are immediately available upon generation
The usability, the ease of access, are among the most valuable features, as well as the improved functionality it gives us. Also, the solution's content interoperability for business systems and applications, as well as content, is very intuitive, highly user-friendly, and well received. Another important feature is that Mobius provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously. And I would highly endorse it as well for helping to provide secure access to information anytime and anywhere. That secure access is very important because of our content security requirements. I also rate it "high" for automating the governance of information while meeting global and regional data security privacy laws and regulations.
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
11%
Computer Software Company
11%
Insurance Company
9%
Financial Services Firm
21%
Computer Software Company
19%
Insurance Company
14%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...
What needs improvement with IBM FileNet?
The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.
Which of the ECM products compares the best to ASG Mobius Document direct?
There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...
What advice do you have for others considering Mobius Content Services Platform?
Mobius is a wonderful Repository and Document Management System, its far more granular than just about anything else out there, being able to secure individual paragraphs on a single page within a ...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Learn More

Video not available
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Liberty Mutual
Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.