IBM FileNet vs Mobius Content Services Platform comparison

IBM and Rocket Software are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Rocket Software is ranked #15 with an average rating of 4.0. IBM holds a 10.5% mindshare in ECM, compared to Rocket Software’s 1.3% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 50% of Rocket Software users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Mobius Content Services Pla...

Read 4 Mobius Content Services Platform reviews

746 Views
327 Comparison Views

50% willing to recommend

IBM FileNet

Mobius Content Services Pla...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Mobius Content Services Platform and IBM FileNet are competing in the enterprise content management category. IBM FileNet seems to have the upper hand with its extensive feature set and advanced capabilities, overshadowing concerns about its pricing.

Features: Mobius Content Services Platform includes flexible content management, integration capabilities, and robust compliance and archival features. IBM FileNet provides advanced automation, document management, and powerful analytics and scalability options.

Ease of Deployment and Customer Service: Mobius Content Services Platform offers a straightforward deployment process with strong integration support. IBM FileNet's deployment is more complex but is supported by comprehensive documentation and professional services.

Pricing and ROI: Mobius Content Services Platform offers competitive initial pricing, appealing to budget-conscious buyers. IBM FileNet justifies its higher costs with greater long-term ROI through advanced functionalities and efficiencies.

To learn more, read our detailed IBM FileNet vs. Mobius Content Services Platform Report (Updated: April 2025).

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

15th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.5%, up from 9.7% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows for multiple people to access content simultaneously."

"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."

"The beauty is the response time. It is very good nowadays within the platform."

"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."

"It is a faster, robust solution. The platform compatibility is very good."

"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."

"The features that I have found most valuable include the Data Capture and Case Manager features."

"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."

More IBM FileNet pros

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"Mobius excels in ensuring data security for captured content, which is crucial."

Cons

"I would rate the technical support as medium. I do not like the login process. It is not great."

"I would like to have more governance features with more supervisory layers."

"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."

"The most valuable features of IBM File Manager are workflow, content, and process capabilities."

"It may be a little complex to implement and take some effort."

"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."

"There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution."

"The initial setup is complex. It is complex because there are several pieces of software that have to be installed in the right order to make it work alright."

More IBM FileNet cons

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

"Sales and service need to be more consistent."

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"The primary area for improvement is the platform's accessibility."

Pricing and Cost Advice

"FileNet is not cheap, but you absolutely get what you pay for. "

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"The licensing cost of FileNet is comparable."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"FileNet is quite expensive, although Documentum is expensive too."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"IBM FileNet is an expensive solution."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

12%

Government

10%

Insurance Company

Financial Services Firm

21%

Computer Software Company

21%

Insurance Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

See all answers

What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

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Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

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What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

See all answers

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

See all answers

Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 15% of the time

OpenText Documentum vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Adobe Experience Manager vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

SharePoint vs Mobius Content Services Platform

Compared 19% of the time

OpenText Documentum vs Mobius Content Services Platform

Compared 18% of the time

Alfresco vs Mobius Content Services Platform

Compared 16% of the time

OpenText Extended ECM vs Mobius Content Services Platform

Compared 16% of the time

IBM ECM vs Mobius Content Services Platform

Compared 11% of the time

More Mobius Content Services Platform Competitors

Product Reports

Buyer's Guide

IBM FileNet

April 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

April 2025

Free Report: IBM FileNet vs. Mobius Content Services Platform

Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: April 2025.

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