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reviewer1298478 - PeerSpot reviewer
Presales Engineer at a tech services company with 1,001-5,000 employees
Real User
Easy to configure and easy to operate with great stability
Pros and Cons
  • "For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto."
  • "The documentation needs to be improved. I need better information about how to configure it and what the best practices are."

What is our primary use case?

Our primary use case is to have as a gateway.

What is most valuable?

The dimensions is one of the most valuable features. WildFire is the sandbox solution from Palo Alto. No other sandbox solution can match WildFire.

What needs improvement?

The documentation needs to be improved. I need better information about how to configure it and what the best practices are. 

For how long have I used the solution?

We have been using Palo Alto Networks Threat Prevention for a year. 

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Palo Alto Networks Advanced Threat Prevention
January 2025
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What do I think about the stability of the solution?

I don't have any stability problems with Palo Alto. Palo Alto is one of the greatest products in terms of stability. Compared to other solutions, Palo Alto is the most stable. 

What do I think about the scalability of the solution?

I think it's very scalable, but in terms of the firewall, you need to define first where the firewall is located. You can deploy it anywhere, but it really depends on the environment of the customer.

How was the initial setup?

The initial setup was not so complex but not so simple. It depends on the requirements of the deployment. Sometimes it should be simple but sometimes you need more knowledge to connect the device.

The deployment can take around one month. Sometimes the project manager wants to extend the session with the customer and maybe upgrade the migration. Then he asks the customer if there are any problems or is there are any additional issues that come up after the migration. In terms of the configuration, it takes less than five days but in terms of the project, we saw more cases that took around a month.

We only need a project manager and engineer for the deployment. Some deployments require additional engineers. From our customer's side, we usually discuss the deployment with the security team. 

What other advice do I have?

For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto.

Palo Alto is a bit pricy compared to different models. Customers try to compare the price between other solutions, like Fortinet, Cisco, and Checkpoint. 

In the next release, I would like for Palo Alto to work on email protection. 

I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Module Lead
Real User
A stable product that can alert you quickly to firewall threats

What is most valuable?

Its Wi-Fi feature actually attracted me a lot. Also, sandboxing can be done.

How has it helped my organization?

Basically, on the server side, it alerts me to threats. We are working to begin reporting on this. It affects me a lot. 

What needs improvement?

Some bugs, which will be rectified by Palo Alto in the next update.

For how long have I used the solution?

Almost one year.

What do I think about the stability of the solution?

No issues. I do not have issues with stability.

What do I think about the scalability of the solution?

For my organization, there is more than enough scalability for me. It is good for me. Exactly what I want.

How are customer service and technical support?

Their support is very good. For some features, which I don't know. I used to address these with the technical guys. They support me very well on this. 

Which solution did I use previously and why did I switch?

I used to use ASA, which is now owned by Cisco. I feel Palo Alto is more advanced and has better features than ASA. 

How was the initial setup?

It is not very complex, actually. Firewalls can handle it. 

Which other solutions did I evaluate?

Yeah, I checked out other products, like Fortigate and Firepower. When we compared Palo Alto and FortiGate, the word from the community, which I came to know, was FortiGate was not stable. Though Palo Alto is slower than Fortigate. When we consider the long-term brands, Palo Alto is much more stable than Fortigate. 

What other advice do I have?

It is one of the best services out there. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.