Palo Alto Networks PA-Series Reviews

The primary use case for Palo Alto Networks PA-Series is for the previous firewall.

The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable. So far, it works well in terms of threat prevention capabilities.

The interface of Palo Alto Networks PA-Series should be made much more user-friendly.

I have used Palo Alto Networks PA-Series for five years.

I rate the stability of Palo Alto Networks PA-Series as nine.

I rate the scalability of Palo Alto Networks PA-Series around seven.

I rate the technical support from Palo Alto Networks as eight.

Positive

The initial setup of Palo Alto Networks PA-Series is very complicated.

The same device has been used for nine years and could be cost-effective.

The price of Palo Alto Networks PA-Series is expensive.

Although I would recommend Palo Alto Networks PA-Series to others, it would depend on budget and familiarity with the system. If they have the budget and know-how, it might be suitable. However, for users not accustomed to using Palo Alto, I would not suggest it. Overall, I rate this solution as an eight.

On-premises

In our network security architecture, we utilize the PA-Series firewalls by integrating them seamlessly. Migration from Cisco to PA-Series was surprisingly easy, and we have centralized management using Panorama.

The most effective features for threat prevention in the PA-Series are its integration with Cortex and the use of machine learning AI for advanced threat detection. These capabilities, especially present in the newer generation firewalls like the PA-4000 series, enhance our security posture significantly.

Migrating from old to new Palo Alto Networks firewalls can sometimes encounter hiccups, and there is room for improvement in streamlining this process for smoother transitions.

I have been working with Palo Alto Networks PA-Series for nine years.

I would rate the stability of the product as a nine out of ten. We have not faced any issues with it.

I would rate the scalability of the product as a nine out of ten. We have approximately 3,000 end users.

I have had a great experience with Palo Alto Networks technical support. Response time and quality have been excellent, especially for RMA cases. Any issues, whether for functionality or hardware, were resolved quickly. I would rate the support as a nine out of ten.

Positive

Palo Alto Networks stands out from other solutions because they consistently strive to innovate and stay ahead of the curve. Their user-friendly interface and customizable security options make them a top choice. Additionally, they offer a wide range of security solutions without forcing you to invest in unnecessary features, similar to SecurePoint's approach with blades.

The initial setup of Palo Alto Networks PA-Series was straightforward, especially with prior network and security knowledge and a helpful training course. The intuitive web UI made the process comfortable, and overall, Palo Alto Networks seems to be heading in the right direction with user experience improvements.

I have experience deploying and managing PA-Series firewalls in a multi-site environment, including international locations connected via MPLS. We use them for perimeter security and have centralized management through Panorama. Deploying and managing them across sites has been straightforward and effective which makes Palo Alto Networks a preferred choice for our network security needs.

The PA-Series has consistently helped us prevent cyber-attacks through its threat prevention and vulnerability profiles. By configuring security profiles effectively, including antivirus and threat prevention, we have successfully mitigated various threats.

Overall, I would rate Palo Alto Networks PA-Series as a nine out of ten.

I use the solution in my company to protect our networks.

My company provides Palo Alto Networks PA-Series to our customers. My company takes care of the product's integration part for our customers.

The most valuable features of the solution are its areas like performance and stability.

The product is perfect, in my opinion. The product's high prices are an area of concern where improvements are required.

I have been using Palo Alto Networks PA-Series for seven years. My company operates as a system integrator for Palo Alto Networks. My company also has a partnership with Palo Alto Networks.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine out of ten.

The product is suitable for enterprise-sized companies.

I have contacted the solution's technical support. I rate the technical support an eight and a half out of ten.

Positive

I have deployed the product in a multi-site environment.

The product's initial setup process was simple.

The product's deployment and configuration phases are easy.

The solution is deployed on an on-premises model.

Not too much time is required to deploy the product.

The product is offered to users at high prices compared to the pricing model of the other vendors in the market.

I feel that Palo Alto Networks PA-Series offers better performance when compared to the other vendors in the market.

I don't have many details about the product's application control and visibility features since I had to deal with a lot of features in the tool during the deployment of the solution for our company's customers.

The tool is good enough to deal with cyberattacks and meet the requirements of our company's customers.

Considering the product's usability and user interface, I would say that it is easy to use the tool.

I recommend the product to those who plan to use it.

I rate the tool a nine out of ten.

On-premises

I use the solution in my company to cater to the needs of our clients, so based on the requirements of the clients, we configure the firewall.

Palo Alto's advantage is that it offers very secure products. Unit 42 in Palo Alto and sandboxing are advantages offered by the product, along with the fact that it provides users with updates every minute, so users keep getting updates. App-ID is the name of a feature in the product that is very good. None of the other firewall products offer the aforementioned features. With the product, the area around NAT is very secure, and users get a lot of options for NAT.

The technical support offered by Palo Alto is an area of concern where improvements are required. It is very difficult to get technical support, which is a very pathetic area. If you try to figure out a solution to your issues with the help of a web browser, it is very difficult to find a proper solution. Other firewall products have proper portals where everything gets published with all the details on how to resolve an issue. There is a need to have a dedicated person or specialist to manage Palo Alto, but getting one is a problem. Overall, the area of technical support is not user-friendly.

I have been using Palo Alto Networks PA-Series for eight years.

Some issues are there with the stability part of the solution, but based on the feedback from clients, Palo Alto sends updates like all other solutions. One can say that the tool is mostly stable.

Stability-wise, I rate the solution a seven out of ten.

It is a scalable solution.

Our company has a strength of 250 employees.

My clients deal with two or three enterprise-sized clients who use Cisco. Small and medium-sized businesses use Palo Alto. Some of our big clients who operate at an enterprise level use Palo Alto.

It is very difficult to get to the product support team, and it takes at least half an hour to get connected with the technical team. I rate the technical support a four out of ten.

Neutral

For deployment, Palo Alto provides a tool that doesn't work properly on many of the systems from Windows, and only the product's previous versions work properly, but the latest versions don't work. Palo Alto offers Limited options to users and allows for easy migration when it comes to products like Cisco, Fortinet, or IBM, but for low-end servers, there are no options to migrate from the tool.

If a large part of a client's workforce operates with cloud services in place, then the solution can be deployed on the cloud. Nowadays, most people are moving to the cloud.

The time required to deploy the solution depends on the firewall size and configuration, but I know that it requires at least a month.

Our company has around 14 members from the network security side involved in the deployment process.

Price-wise, Palo Alto offers high-price products. It is mostly the enterprise-sized customers who prefer to use Palo Alto products. Recently, Palo Alto launched Palo Alto Networks PA-400, which is much cheaper than the other products on the market. My company has to make yearly payments or opt for a three-year payment when it comes to the charges associated with the licensing model of the product. The clients of the tool need to procure the license for the premium support. Almost all the vendors of firewall products follow the aforementioned steps nowadays when it comes to the licensing model.

Considering the presence scenario, I can suggest Fortinet since I found its products doing well in business. Support and configuration-wise, Fortinet is better than Palo Alto, but technology-wise, Palo Alto is the number one product in the market. Fortinet is much more user-friendly than Palo Alto.

The tool is not very easy to maintain, but people go for it since it is a secure product. Only those who know about Firewall products can maintain the solution.

Some of our company's clients have migrated from Palo Alto Networks PA-Series to FortiGate or Fortinet since it is very easy to manage with a very user-friendly UI.

Palo Alto Networks PA-Series is a good solution, but someone in the organization should manage it since it is not a very user-friendly tool. If you want to configure something, you need to know how Palo Alto Networks PA-Series works and also know about what architecture is and all. Other firewall products can be easily configured since very user-friendly GUIs are made available to users. Checking logs in Palo Alto Networks PA-Series is very difficult. If someone knows how to check logs, then it's fine because otherwise, it's very difficult.

I rate the overall product an eight out of ten.

The solution is used for security and IoT security.

The solution's licensing price could be improved. The solution's GUI should be user-friendly and easily configurable.

I have been using Palo Alto Networks PA-Series for the last three years.

I rate Palo Alto Networks PA-Series a seven out of ten for stability.

The solution's scalability is not very good. Around 300 users use the solution in our organization, and we have plans to increase the usage.

The solution's technical support is good.

I have also worked with Fortinet and SonicWall.

The solution's initial setup is a little complex compared to other solutions.

It takes two to three hours to deploy the solution.

We have to pay a yearly licensing fee for the solution.

I would recommend Palo Alto Networks PA-Series to other users.

Overall, I rate Palo Alto Networks PA-Series a seven out of ten.

Our customers use the solution for multiple purposes. Some users use it as a core firewall to protect their servers. Some users use it as a parameter edge to terminate the VPN connection and to connect with their remote site.

The way Palo Alto Networks PA-Series works is completely different compared to other firewalls. The solution is very efficient when it comes to resource usage. We can use multiple processes at a single time. The solution is easy to manage. The most important feature of the solution I like is the reporting. If you want to check your data or traffic usage, you can export it in multiple formats.

Compared to other vendors, the solution's community should be strong enough to solve the problems engineers face. If I face any issue, I should be able to Google it and find the solution to rectify it. If one customer has no premium support, he cannot open a case with the portal. He should at least find some help or support from the community.

I work as a system integrator and have provided Palo Alto Networks PA-Series to customers for three to four years.

I rate the solution a nine out of ten for stability.

Multiple customers from the banking and corporate sectors use Palo Alto Networks PA-Series.

I rate the solution ten out of ten for scalability.

If you have a proper plan to start the solution's implementation, it's very easy. Since Palo Alto has a free-of-cost converter tool, for which you don't have to buy a license or subscription, it's easy to convert the configuration from other vendors to Palo Alto.

The solution's deployment time depends on the customer's environment, infrastructure, and requirements. A migration takes approximately one month.

Licenses for the malware and the URLs are not free, but converting the configuration is free. You have to purchase the licenses for Palo Alto Networks PA-Series. Compared to other vendors, Palo Alto Networks PA-Series is expensive.

If budget is not a concern, I would highly recommend users use Palo Alto Networks PA-Series.

Overall, I rate Palo Alto Networks PA-Series a seven to eight out of ten.

On-premises

The tool's most valuable feature is WildFire. 

Palo Alto Networks PA-Series is expensive. We would like to see additional threat hunting features. 

I have been working with the product for more than five years. 

The product is stable. 

My company has 1000 users for Palo Alto Networks PA-Series. 

Palo Alto Networks PA-Series' support is very quick. 

Positive

We used Cisco before the Palo Alto Networks PA-Series. We chose the product because of its community. 

Palo Alto Networks PA-Series' deployment was easy and took one to two days to complete. My company has two to three administrators to manage the product. 

The tool's pricing was reasonable when we bought the product. We pay around 60,000 dollars per year. 

We evaluated Check Point, McAfee, and Fortinet. We chose Palo Alto Networks PA-Series because of its performance, pricing, and technical support. 

You need to do a POC before choosing the product. I rate it ten out of ten.  

Almost all firewalls and OEMs provide the same features. Palo Alto blocks the new threats better than other tools. It provides better Wi-Fi analysis.

Palo Alto has too many features. The interface is complex. It could be better.

We are providing the solution to our customers.

We have sold the solution to eight to ten customers.

The support is good.

Positive

If the product doesn’t fit the budget of the customer, we sell solutions like Fortinet. Fortinet’s support is better than Palo Alto's. Fortinet is partner-friendly. Fortinet is cheaper in India. If a customer requires a product listed in Gartner, we suggest Palo Alto and Fortinet. Otherwise, we suggest Sophos.

Fortinet is better at maintaining partner relationships. Palo Alto also understands the partner’s needs and helps them out. Even the distributors’ technical teams help us. Fortinet’s interface is good. It is easier to deploy than Palo Alto.

It is easy to implement the solution.

The product is expensive. The product is suitable for customers who are not cost-sensitive. The new series for the SMB sector has a very good price.

My recommendation depends on the budget of the customer. The 400 series might be different, but we haven’t started pitching it to our customers. The tool is suitable for the customers who know what they are doing. Overall, I rate the tool a nine and a half out of ten.