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Palo Alto Networks PA-Series vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.5
Palo Alto Networks PA-Series reduces costs with combined security features and offers ROI in three to five years.
Sentiment score
7.1
Palo Alto Networks VM-Series offers excellent ROI with efficient security, quick deployment, and significant cost savings, justifying initial pricing.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
5.7
Palo Alto Networks PA-Series offers responsive customer service, though engineering intervention can delay complex issue resolution.
Sentiment score
7.6
Palo Alto Networks VM-Series support is positively rated for responsiveness, though improvements are needed, and premium support is costly.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
The support quality could be improved.
The technical support is very good.
It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
7.2
Palo Alto Networks PA-Series is highly scalable, excelling in cloud deployments, with strategic setup necessary for optimal performance.
Sentiment score
7.5
Palo Alto Networks VM-Series is acclaimed for scalability, effectively adapting to cloud demands and enterprise environments, particularly in AWS and Azure.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
The solution can handle more than ten thousand users in my organization.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.5
Palo Alto Networks PA-Series is praised for its stability, reliability, and proactive updates, with minor issues in specific models.
Sentiment score
8.4
Palo Alto Networks VM-Series is highly stable, handling significant loads effectively with minor issues, generally rated 9-10 by users.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
Hardware is generally very stable.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Users want better endpoint protection, support services, UI enhancements, easier SD-WAN configuration, and improved threat detection with AI.
Users find Palo Alto Networks VM-Series lacking in UI, scalability, reporting, integration, support, security features, and ease of management.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
There is a need for two-factor authentication, particularly for VPN and CloudProtect.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Palo Alto Networks PA-Series is costly but valued for robust features, support, and performance, suitable for varied deployments.
Palo Alto Networks VM-Series offers flexible but expensive pricing, justified by strong security features, with complex licensing models.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The pricing is reasonable and reflects the quality of the product.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Palo Alto Networks PA-Series offers stability, security features, efficient performance, and integration, making it a powerful and user-friendly choice.
Palo Alto Networks VM-Series provides advanced threat management, scalability, and ease of use with strong cloud integration and zero-trust security.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks PA-Series
Ranking in Firewalls
16th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Advanced Threat Protection (ATP) (10th)
 

Mindshare comparison

As of January 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.3%, up from 17.4% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 0.3%, up from 0.0% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Deminda Dilan - PeerSpot reviewer
Good for enterprise-level businesses and offers many features like URL filtering and antivirus capabilities
Palo Alto can improve the web application firewall (WAF) feature at layer 7. Currently, I don't think it's available. If they can improve that, it would be better. We wouldn't need to purchase a separate WAF solution because they already have advanced URL filtering. But I don't think that advanced URL filtering has the same features as a dedicated WAF, like F5 or other solutions. That is an area for improvement. If they can improve the WAF feature, customers won't have to buy a separate WAF solution. They could do it with the same Palo Alto firewall, perhaps through a subscription-based model. So the web application firewall feature has to be improved.
AshwaniTyagi - PeerSpot reviewer
Advanced protection and good integration capabilities with good reliability
We use Palo Alto Networks VM-Series to offer services to our customers as a managed security service provider. We provide solutions and services to our customers across the globe. For example, if I want to host a firewall in the cloud or somewhere where the physical appliance is not a possibility…
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
18%
Manufacturing Company
12%
University
9%
Comms Service Provider
7%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Palo Alto Networks PA-Series?
The reporting feature and application ID functionality within Palo Alto Networks PA-Series are incredibly valuable to...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
The firewall is expensive for every company, but the cost is worth it to ensure maximum security. However, I do not h...
What needs improvement with Palo Alto Networks PA-Series?
I experienced some problems with AWS cloud parameters connected to Palo Alto firewall. However, I haven't thought of ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Warren Rogers Associates
Find out what your peers are saying about Palo Alto Networks PA-Series vs. Palo Alto Networks VM-Series and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.