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reviewer913587 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Reseller
Easy to manage with a full feature set and a relatively simple setup
Pros and Cons
  • "I've found it's got excellent web protection."
  • "We do get the odd false positive when we're trying to install the software."

What is most valuable?

It's quite easy to manage, which is a good thing. I've found it's got excellent web protection. It just adds a little bit more to the product, including antivirus, application, and white-listing, which is good.

It seems to be faring quite well.

It's pretty simple to set up.

So far, the solution has been stable enough. It does the job. 

The product can scale. 

It's got a pretty full feature set.

What needs improvement?

We do get the odd false positive when we're trying to install the software. They take a bit of time and a bit of input, which they shouldn't need to do.

We've had some issues with the setup; however, other than that, it works well. 

Nothing that really appears to be outstanding needs to be addressed.

We'd always enjoy it if they lowered the price. 

For how long have I used the solution?

I've been using the solution for about eight months. 

What do I think about the stability of the solution?

The solution has been stable and reliable so far. There aren't bugs and glitches. Aside from some issues with a few false positives, it's great. I'd give it a rating of nine out of ten for stability. 

Buyer's Guide
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What do I think about the scalability of the solution?

The solution can scale. It's just web-based, cloud-based, which makes it easy.  You can scale up to any site anywhere, anytime. 

 We have maybe ten people using the product right now. 

How are customer service and support?

We've dealt with support and they've been good overall. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used Trend Micro. 

They're both very, very good. I wouldn't put one above the other. 

Both of them are very, very stable products. The only thing with Trend is we get fewer false positives with Trend, which is good value. That said, the reporting is actually better for Panda.

How was the initial setup?

The initial setup is pretty easy. It's the only thing that's not working as well as it should be.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's around the same as Trend Micro. 

Which other solutions did I evaluate?

We're looking at Webroot.

What other advice do I have?

We do resell the product.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten overall. We're pretty happy with it. 

I would recommend the solution to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Mauro Ferreira - PeerSpot reviewer
Director of Information Technology at MFAL LDA
Real User
Top 5
A scalable solution that provides device control feature
Pros and Cons
  • "The most valuable feature of the solution is its device control."
  • "Panda Security Adaptive Defense’s stability could be improved."

What is our primary use case?

We can replace one appliance solution with Panda Security Adaptive Defense.

What is most valuable?

The most valuable feature of the solution is its device control.

What needs improvement?

Panda Security Adaptive Defense’s stability could be improved.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for one year.

What do I think about the stability of the solution?

Panda Security Adaptive Defense is a stable solution. I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Panda Security Adaptive Defense ten out of ten for scalability.

How was the initial setup?

The initial setup of Panda Security Adaptive Defense is not complex. It's very easy.

What about the implementation team?

The solution's deployment time depends on the dimension of the client and the number of licenses the customer wants to have. For example, it takes less than one hour to deploy ten licenses.

What's my experience with pricing, setup cost, and licensing?

Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive.

What other advice do I have?

Panda Security Adaptive Defense is deployed on the cloud. I would recommend the solution to other users.

Overall, I rate Panda Security Adaptive Defense nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Panda Adaptive Defense 360
November 2024
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1864449 - PeerSpot reviewer
Information Technology Support Specialist at a financial services firm with 51-200 employees
Real User
Top 20
Useful hardware information, light on resources, but more features needed
Pros and Cons
  • "The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware."
  • "Panda Security Adaptive Defense can improve by including the intrusion and prevention system not only on their most expensive platform. Additionally, it blocks software that is legitimate from users. They complain and then we have to manually unblock the software, by hash, or we receive a message. Some of the prevention features are not available and this might cause us to need a separate firewall or something to protect the company."

What is our primary use case?

We use Panda Security Adaptive Defense for antivirus.

What is most valuable?

The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware.

What needs improvement?

Panda Security Adaptive Defense can improve by including the intrusion and prevention system not only on their most expensive platform. Additionally, it blocks software that is legitimate from users. They complain and then we have to manually unblock the software, by hash, or we receive a message. Some of the prevention features are not available and this might cause us to need a separate firewall or something to protect the company.

The reports from Panda Security Adaptive Defense could improve, they are very basic and not user-friendly.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for approximately six months.

What do I think about the stability of the solution?

Panda Security Adaptive Defense is stable.

What do I think about the scalability of the solution?

The scalability of Panda Security Adaptive Defense can be complicated. You can group departments or people by their needs, but I'm not very happy with this grouping, they are difficult to apply. For example, applying a policy to allow some software to be used by this group and by another group, it's a little more complicated to achieve.

We have approximately 80 people in my company using this solution.

How are customer service and support?

We had an issue once where a PC didn't allow us to install the software. There was some conflict with the other antivirus that was set by default on the PC and it was not obvious it was running. That's why we couldn't install the antivirus.

I rate the support from Panda Security Adaptive Defense a three out of five.

Which solution did I use previously and why did I switch?

We previously use Symantec Endpoint Protection but we needed more resources for it to run.

How was the initial setup?

The initial setup of Panda Security Adaptive Defense is easy.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution and it is approximately $30 annually.

What other advice do I have?

I would recommend this solution to others, they should try it out for the 30-day trial. If they are happy then they can purchase it later.

I rate Panda Security Adaptive Defense a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1488816 - PeerSpot reviewer
Senior IT Administrator for Global Group at a manufacturing company with 501-1,000 employees
Real User
Good protection, stability, and support
Pros and Cons
  • "The protection from malware is the most important feature. It has some endpoint information about the vehicle of the virus, malware, etc. It is also stable and easy to install, and they also provide good technical support."
  • "It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda."

What is most valuable?

The protection from malware is the most important feature. It has some endpoint information about the vehicle of the virus, malware, etc. It is also stable and easy to install, and they also provide good technical support.

What needs improvement?

It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. 

Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda.

For how long have I used the solution?

I have been using this solution for around three years. We are using its latest version.

What do I think about the stability of the solution?

It has been stable until now.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

They provide good technical support. They are able to resolve our issues.

How was the initial setup?

It is easier than other endpoint protection solutions. The installation takes around 5 to 10 minutes, but we need to wait for a bit to connect to the cloud. It takes more than a day to set it up for a new company because it involves setting up security and policies.

What about the implementation team?

I implemented it in my current company. I had also implemented it in my previous company.

What other advice do I have?

I would recommend this solution for endpoint protection for other companies. We didn't have any major security issues.

I would rate Panda Security Adaptive Defense a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director (BsC Computer Science) at Bontle ICT Solutions
Reseller
Good antivirus and patch management, and it has the ability to do remote support
Pros and Cons
  • "The patch management module is very important."
  • "Improvements could be made in terms of how the reporting is structured."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

This solution is used to assist cybersecurity.

What is most valuable?

This solution has different modules.

The most valuable module is antivirus, which has a whitelist mode that will block everything other than approved transactions. This gives us the ability to define different profiles in terms of the level of protection.

The patch management module is very important.

The systems management module, which can be used for asset inventory and for remote support, is very good.

This solution can scan the entire network and discover all of the systems where it is not installed.

What needs improvement?

Improvements could be made in terms of how the reporting is structured.

For how long have I used the solution?

We have been dealing with Panda Security Adaptive Defense for about two years.

What do I think about the stability of the solution?

My clients have not told me about any trouble with stability.

What do I think about the scalability of the solution?

I have not had any feedback about scalability.

How are customer service and technical support?

Technical support is always available and I work with them a lot. They are excellent.

Which solution did I use previously and why did I switch?

I have not sold security solutions other than what is offered by Panda. However, I have personally worked with tools such as Kaspersky. The main difference with Panda is that it uses goodware instead of malware. All other antivirus solutions block know viruses using their definitions, whereas Panda, on the other hand, allows known software and applications and blocks everything else.

How was the initial setup?

The initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

The price of this solution depends on the number of licenses that you are purchasing.

What other advice do I have?

This is a very good product. It may feel that it is a bit more expensive but in my experience, it is easily worth it. The core functionality of the product is very impressive and I recommend that people use it. That said, there is always room for improvement.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Consultant at DNS a.s.
Reseller
Enables you to drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center
Pros and Cons
  • "The feature I find most valuable is the advance search engine."
  • "I would like to see better data protection."

What is our primary use case?

We use this solution for all the processes in our environment. When we test processes, we put it in audit mode where it basically launches itself. It tests the applications and processes that are used, and then it restructures the entire environment. You turn it on protective mode so that every time a new process starts in the environment, the administrators are notified. This allows the administrators to decide if they want it to route wired or not.

What is most valuable?

The feature I find most valuable is the advanced search engine. It is really easy to drill down by the logs to search for any connection from any user station. It allows us to easily figure out if any station is, for instance, connecting to Russia, China, Korea or any other place. So one can easily drill down and get a good overview of which applications you are using that are connecting a player to the next local operation center. It is then very easy for the security operation center to figure out if they are under any threats. 

What needs improvement?

What I like about this product is the pitching and versioning of the application itself and I would like to use it for the documents and the public protection. I would like to see better data protection, for instance using fingerprints to log in.

For how long have I used the solution?

We've been using the Panda Security Adaptive Defense ( /products/panda-security-adaptive-defense-reviews ) solution for a few months now.

What do I think about the stability of the solution?

The solution is very stable and does not slow down the system at all.

What do I think about the scalability of the solution?

Panda is very scalable and it is easy to compare to other machines that come into the process on a daily basis. We currently have 100 users on his program. Then we have one administrator and one supervisor who decide whether the software is compatible. 

How are customer service and technical support?

The technical support is excellent. The technical team knows what they are doing and any request or question we have, gets fixed within a matter of minutes.

Which solution did I use previously and why did I switch?

We used SSPS antivirus program for our clients, as well as AVG AntiVirus. We had a chance to test Panda Security before putting it in production. When we saw the capabilities of the program, we decided to switch to it. 

How was the initial setup?

The setup is really easy, you only install the Panda Security Adaptive agent, and it will show you the basic information about the system. Then you can switch to whatever you want function you need, like to manually run the scans and force the system to update itself. The program is really easy to maintain.

What about the implementation team?

We used an integrator and his support team. We are also resellers of the product.

What was our ROI?

We definitely saw a return on investment.

What's my experience with pricing, setup cost, and licensing?

The capabilities of the extra search engine cost a little bit more and the availability of extra lifetime amounts to about 100 Euro's per company per year. I don't think that is expensive. My advice to others would be that they should first try it out a few solutions before they decide which solution is the best for them. Test it first to see the possibilities of the product. 

What other advice do I have?

There are a few options to change or improve, but so far the product is very good. I will rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
PeerSpot user
ICT Manager at a engineering company with 51-200 employees
Vendor
​Reduced number of malware/virus issues and dashboard alerts provide better visibility

What is most valuable?

  • Ease of setup and deployment
  • Support readily available

How has it helped my organization?

Reduced the number of malware/virus issue encounters and dashboard alerts providing better visibility. Could patch and deploy updates to Windows and third-party applications, and the email protection did its job. They also helped in Asset tracking.

What needs improvement?

Needs a service desk system to link up with endpoint protection and email protection.

For how long have I used the solution?

Four years.

What do I think about the stability of the solution?

None, but ensure you test Panda updates/upgrades prior to a company-wide rollout.

What do I think about the scalability of the solution?

None, it is scalable. Licenses are processed quite quickly.

How are customer service and technical support?

A nine out of 10.

Which solution did I use previously and why did I switch?

We were on ManageEngine and Symantec, then moved to Panda Cloud and used the service desk of ManageEngine.

How was the initial setup?

Required uninstall of some previous clients which were older than the Panda uninstaller, but in two days, we were migrated over.

What's my experience with pricing, setup cost, and licensing?

Normal package works great, the advance option gives you more application awareness for a more controlled approach, and also forensic analysis, which opens one's eyes to how these malware programs operate.

Which other solutions did I evaluate?

We looked at Eset, F-Secure, and Trend Micro.

What other advice do I have?

It worked well for the time we had it in, and local support was great! If an issue had to be escalated, international remote support was provided.

Most of the products out there are quite good. Know how you would prefer to manage them.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a reseller.
PeerSpot user
Katyan Roach - PeerSpot reviewer
Network Administrator at a government with 51-200 employees
Real User
An economical solution useful for security protection but should have additional endpoint protection
Pros and Cons
  • "The dashboard management feature is valuable."
  • "The solution should have additional endpoint protection."

What is our primary use case?

Our primary use case for this solution is security protection as anti-virus software.

What is most valuable?

The dashboard management feature is valuable.

What needs improvement?

The solution should have additional endpoint protection.

For how long have I used the solution?

We have been using the solution for approximately one year.

What do I think about the scalability of the solution?

The solution is scalable, and the entire company uses it.

How are customer service and support?

We have had a good experience with customer service and support.

Which solution did I use previously and why did I switch?

We previously used Symantec. However, we switched because some of our operating systems were becoming older, and we needed to find something to keep us in those older devices.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We implemented it in-house, and it took approximately 20 minutes per machine. So we did not require many people for deployment.

What's my experience with pricing, setup cost, and licensing?

I rate the licensing costs an eight out of ten.

Which other solutions did I evaluate?

We evaluated Sophos.

What other advice do I have?

I rate the solution a seven out of ten. I recommend this solution to users looking for something economical to cover most of their bases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.