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Christoph Schmalisch - PeerSpot reviewer
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen
Real User
Top 10
Secure, easy to manage, and offers a good support hotline
Pros and Cons
  • "It is easy to manage."
  • "I'd like to integrate it into my main services."

What is our primary use case?

We primarily use the solution for security in order to prevent attacks. 

What is most valuable?

It is a very progressive and innovative software that does a good job of protecting the end user. 

It is easy to manage.

The product has very good protection.

We've never had an issue with it, however, if we do run into issues, they have a good hotline. We can talk directly to them.

It is stable.

The solution can scale.

What needs improvement?

I haven't thought about features we'd like improved. We're mostly happy with it. 

I'd like to integrate it into my main services. It would be helpful if there were more integration capabilities, although there are a few scripts that can help me manage it. 

For how long have I used the solution?

I've used the solution since 2006. It was before they made Panda 360.

Buyer's Guide
Panda Adaptive Defense 360
January 2025
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

t is stable and reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution is very scalable. There is not a problem in that sense. 

We have clients with up to 120 users. 

I'm not sure if the usage will be increased with existing clients, however, I will enroll new customers within the solution. 

How are customer service and support?

Their support is good. They have a very responsive hotline. 

How was the initial setup?

The initial setup is very easy. It's not a complex process. 

What about the implementation team?

The deployment can be handled in-house. You just download the installation file. It's very easy. 

What's my experience with pricing, setup cost, and licensing?

The licensing is either yearly or every three years.

What other advice do I have?

I've been using the most up-to-date version. Many of my customers use the solution.

I'd recommend the solution to others.

I'd rate the product ten out of ten. It's an excellent product. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Development at Lisa Communications Limited
Real User
Easy setup and great tech support
Pros and Cons
  • "I like the Panda Security Adaptive Defense cloud usages. Everything is on a single plane of glass like the dashboards. I also like the information I can get about the computers itself."
  • "It would be nice if Panda Security Adaptive Defense could come out with remote desktop usage."

What is our primary use case?

Our primary use case for Panda Security Adaptive Defense is evaluation. 

What is most valuable?

I like the Panda Security Adaptive Defense cloud usages. Everything is on a single plane of glass like the dashboards. I also like the information I can get about the computers itself.

Our customers like the solution. 

What needs improvement?

Panda Security Adaptive Defense claims that it uninstalls any third-party antivirus that was previously on your computer, but that has not been the case. Our customers often have to find some way of uninstalling it on each machine. So Panda didn't really get rid of the old antiviruses.

Panda Security Adaptive Defense has something called third-party patch management. One of our customers was asking if we could do remote desktop usage of PCs. It would be nice if Panda Security Adaptive Defense could come out with remote desktop usage.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for less than a year. 

How are customer service and support?

The technical support is good. 

How was the initial setup?

The initial setup is straightforward. How long deployment takes depends on the customer. Smaller deployments can take as little as a day while bigger ones take about a week. 

What other advice do I have?

The advice I would give to others looking into implementing Panda Security Adaptive Defense is just to get more information. I think we need a little more competitive analysis info as to what the competitors out there are using. A comparison of Symantec, BitDefender, and Panda would be useful for many customers. 

On a scale from one to 10, one being the worst and 10 being the best, I would give Panda Security Adaptive Defense a nine for overall performance.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Panda Adaptive Defense 360
January 2025
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
IT-Leiter at Spiekermann GmbH
Real User
Good protection and alerts with a straightforward setup
Pros and Cons
  • "The product so far has been good at protecting us. We haven't faced a breach."
  • "Occasionally, we suffer from little bugs that give us the wrong message."

What is our primary use case?

We use the solution in our company, we use it on each device or city cars. We use it for security. The solution works in the background and protects us from viruses.

How has it helped my organization?

The solution protects our equipment and it works quietly in the background, so as not to disrupt employees. It makes sure we are free of viruses.

What is most valuable?

If ever something goes wrong, we get information from the panel or from tech on your PC. It alerts us to call support.

The system is automatically cleaned.

The product so far has been good at protecting us. We haven't faced a breach.

The initial setup is pretty straightforward. It's something that any company should be able to handle with ease.

What needs improvement?

Although the antivirus solution is so good that we've never suffered from an attack, we've had a few problems with false positives where they weren't correct. We received an error message and we had to fix bugs. Otherwise, it was relatively trouble-free. The solution could have more functionality for the administrators of the product. For end-users, it's fine. however administrators need ways to better track everything on the backend, especially the display of threats

For how long have I used the solution?

We have been using the solution for about five years at this point. It's been a while. 

What do I think about the stability of the solution?

We have in the past suffered from bugs that would present the wrong message. It's a very small problem, overall. Other than that, it's mostly stable.

How was the initial setup?

The solution offers completely web-based installations. You have only to install it on one PC in an entire network. It allows you to mark every other workstation as possible clients or the software. You can click in solution and simply make different configurations between the installations. It's pretty straightforward. It's not too complex.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are not too high. We pay about 20 Euros a year. It's a reasonable amount to pay.

What other advice do I have?

We're using the latest version of the solution. We're always updating the product.

We are just a customer and end-user of the product. We don't have a business relationship with the company.

I would rate the solution nine out of ten. For the most part, we have been very happy with it. 

We do plan to continue to use the solution into the future. We don't have plans to change anything.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlos Coris - PeerSpot reviewer
Network and System Technician at MFAL LDA
Real User
Top 5
Offers device control features, particularly for USB ports, enabling the blocking or management of traffic
Pros and Cons
  • "We have control over our devices, specifically USB ports, allowing us to block or control the traffic."
  • "The stability could be improved. My teammates who use Panda Security and I have experienced some issues."

What is our primary use case?

We have five licenses for internal use, not for sale. For other users, we utilize demonstration licenses or organization licenses.

What is most valuable?

Firstly, we can manage it on the cloud. Secondly, we have control over our devices, specifically USB ports, allowing us to block or control the traffic. In cases where clients cannot afford a Firebox, they can use Panda Security as a cost-effective solution to protect their devices. It enables widespread usage.

What needs improvement?

As for areas of improvement, there is always room for enhancement. The stability could be improved. Both me and my teammates who use Panda Security have experienced some issues.

For how long have I used the solution?

I have been working with this solution for five months. 

What do I think about the stability of the solution?

It is a stable solution. I would rate the stability of Panda Security Adaptive Defense nine out of ten. 

What do I think about the scalability of the solution?

Panda Security is a comprehensive security solution because it includes a firewall.

At the moment, there are 20 users using this solution. It is regularly used. Moreover, we do have plans to increase its usage.

How are customer service and support?

The customer service and support team is good. We like the support. 

How was the initial setup?

We have a team of four for deployments and maintenance. We have two administrators and two support members who provide guidance on usage.

What about the implementation team?

I had to make a technical call to implement this solution for the clients. It has been a part of my daily work ever since. Currently, I am providing training to my teammates on how to set it up internally and for clients. 

Some clients initially prefer a demonstration before committing to payment. In such cases, we create a client profile and provide a demonstration license for a month. We use it during that period.

What's my experience with pricing, setup cost, and licensing?

As for licensing costs, we pay for a yearly license. It is an expensive licensing. 

What other advice do I have?

In Africa, we suffer attacks all the time. It's an everyday need. We need to protect our devices and our information from these attacks. In terms of recommendations, I would suggest using Panda Security to protect computers against these and other types of attacks. 

Many people initially struggle with licensing costs, and some resort to open-source solutions. However, when they experience an attack, they realize the importance of using a commercial license. 

We recently discussed the issue of device protection during a session where Panda Security was recommended. Many people have shown interest in the solution, and we are waiting for feedback. 

On a scale from one to ten, I would rate Panda Security as a ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Minos Pitsillides - PeerSpot reviewer
IT Director at IT-Flow ltd
Reseller
Stable solution with great technical support
Pros and Cons
  • "Great technical support staff."
  • "Needs a better way to scan the hardware to detect whether it's valid."

What is most valuable?

They have great technical support staff. 

What needs improvement?

I'd like them to offer a better way to scan the hardware to detect whether they are valid. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

The technical support staff is well trained and very skillful, and I find them to be very supportive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is relatively easy. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly or monthly basis and you pay for each device. It's an expensive solution. 

What other advice do I have?

For first time users, I'd recommend contacting the Central Team for guidance.

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Founder & CEO at Technomatters
Reseller
Top 20
Decent pricing with a nice cloud console and great remote control
Pros and Cons
  • "It offers an easy initial setup."
  • "They could have more reports."

What is our primary use case?

We are using Panda as an endpoint production and security product.

What is most valuable?

What I like about it is the cloud console. It offers centralized management, and users can push the agents through one management machine. Other products require you to pay to have a separate premium for managing the endpoints with a central console, or it is a standalone product. With this one in the cloud, the cloud-based console comes as part of the suite.

They have different packages. At the moment, we have an implementation for Endpoint Protection and Systems Management.

The remote control we achieve is the most useful aspect. In the systems management component, which is a separate license, there's this remote control feature, and you have something called privacy mode, where you can remote to a certain user system. The user can approve it or reject the request, and every action is audited. 

It offers an easy initial setup. 

The solution is stable. 

We can scale the solution.

The pricing is decent. 

What needs improvement?

I'm still learning the product, so it is difficult to see what is lacking. At the moment, it suits our needs.  

They could have more reports. I'm not sure if they are already there. Currently, I'm on the console, and I don't see specific reports I could generate. For example, reporting related to the history of events that happened on a system, like a flashback report.

It could apply some sort of artificial intelligence based on the industry background as to what is a critical, medium, or low alert.

Technical support could be better. 

For how long have I used the solution?

I've used the solution for around a year. 

What do I think about the stability of the solution?

The solution has been stable. There are no blue screens or hanging. It is reliable and works well.

Even the reporting shows that it's actually detecting malware and viruses or attacks. Anything of that sort, you will have visibility on. It's quite good, actually. I'd rate it eight out of ten. 

What do I think about the scalability of the solution?

We have three clients we have done deployments for.

It can scale. 

It's all license based, so you can easily scale it up.

I'd rate the ability to scale eight out of ten. 

How are customer service and support?

I've dealt with support in the past. Maybe it did not meet up as much as the marketing. Maybe there's room for improvement there. We are working with a distributor in this region. There's a channel partnership here, and you have to go through the distributor all the time. The support experience is not good.

It would be a good idea if the vendor shared more information with the integrators since integrators act as support to customers. They need to be easier to reach or they have to get better at disseminating information. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using ESET, and they charged extra for cloud protection, which I don't like. In contrast, that is already there in this.

How was the initial setup?

The setup process is very simple and straightforward. 

As long as you have a common admin user across the computers in your network, it goes ahead and discovers everything, and you can assign one of the systems as a management system, and you can push the agent to all the systems. You don't have to go to each and every system to deploy the agent; that's really a pain. 

The console is managed from the cloud. It's deployed on the endpoint, which is the laptop of the user.

I'd rate the ease of deployment eight out of ten. 

What about the implementation team?

We are system integrators and can easily set up the solution ourselves. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite competitive. I'd rate the cost eight out of ten in terms of affordability. 

What other advice do I have?

We're integrators and resellers. 

The solution does its job pretty well. We're in a region where there are a lot of ransomware attacks, and so far, we haven't had to deal with anything like that. 

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller
PeerSpot user
reviewer1864449 - PeerSpot reviewer
Information Technology Support Specialist at a financial services firm with 51-200 employees
Real User
Top 20
Good performance, an easy setup and reasonably priced
Pros and Cons
  • "It is stable, and the performance is good."
  • "t would help if it would monitor the network better."

What is our primary use case?

We're primarily using the solution for security purposes. It is for software and malware blocking, URL blocking, and executables. We use it to monitor PCs to check for threats and updates, et cetera. It helps with endpoint protection.

What is most valuable?

The solution makes it easy to unblock software. 

I like the way they show inventory and the serial number of devices. 

The initial setup is very straightforward.

It is stable, and the performance is good.

It is scalable.

The cost is not too high. 

What needs improvement?

It would help if it would monitor the network better and offer email protection for better monitoring. 

For how long have I used the solution?

I've used the solution for one and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It's very trustworthy. The performance is quite good. It's updated well. 

It is easy to give access to people who need to see the admin panel from their PC.

I'd rate the stability eight out of ten.

What do I think about the scalability of the solution?

It is scalable. You can make groups or divide the company departments and add specific rules to each. It's simple.

We have about 100 users at this time. At this time, we do not have plans to increase usage. 

How are customer service and support?

We've never used technical support. 

How was the initial setup?

It is easy to set up the solution. It's not overly complex. 

It took maybe a week to deploy it to the whole company.

We were able to deploy it through email or the Active Directory. It can also be installed manually. The setup is flexible. 

You only need one or two people to deploy and maintain the solution. We have engineers that can handle these tasks. 

What about the implementation team?

We handled the setup in-house. We did not need any outside assistance. 

What was our ROI?

I have not evaluated the ROI. However, it is worth to cost of the product.

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license to use the solution. However, I do not know the exact cost. My understanding is it is not expensive. 

Which other solutions did I evaluate?

I did not previously evaluate other options. 

What other advice do I have?

We're using the latest version of the solution. 

There may be better solutions; however, for now, we use this.

I'd advise new users to first know the rules they wish to implement before doing the full deployment.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mauro Ferreira - PeerSpot reviewer
Director of Information Technology at MFAL LDA
Real User
Top 5
A scalable solution that provides device control feature
Pros and Cons
  • "The most valuable feature of the solution is its device control."
  • "Panda Security Adaptive Defense’s stability could be improved."

What is our primary use case?

We can replace one appliance solution with Panda Security Adaptive Defense.

What is most valuable?

The most valuable feature of the solution is its device control.

What needs improvement?

Panda Security Adaptive Defense’s stability could be improved.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for one year.

What do I think about the stability of the solution?

Panda Security Adaptive Defense is a stable solution. I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Panda Security Adaptive Defense ten out of ten for scalability.

How was the initial setup?

The initial setup of Panda Security Adaptive Defense is not complex. It's very easy.

What about the implementation team?

The solution's deployment time depends on the dimension of the client and the number of licenses the customer wants to have. For example, it takes less than one hour to deploy ten licenses.

What's my experience with pricing, setup cost, and licensing?

Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive.

What other advice do I have?

Panda Security Adaptive Defense is deployed on the cloud. I would recommend the solution to other users.

Overall, I rate Panda Security Adaptive Defense nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.