We primarily use the solution for security in order to prevent attacks.
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen
Secure, easy to manage, and offers a good support hotline
Pros and Cons
- "It is easy to manage."
- "I'd like to integrate it into my main services."
What is our primary use case?
What is most valuable?
It is a very progressive and innovative software that does a good job of protecting the end user.
It is easy to manage.
The product has very good protection.
We've never had an issue with it, however, if we do run into issues, they have a good hotline. We can talk directly to them.
It is stable.
The solution can scale.
What needs improvement?
I haven't thought about features we'd like improved. We're mostly happy with it.
I'd like to integrate it into my main services. It would be helpful if there were more integration capabilities, although there are a few scripts that can help me manage it.
For how long have I used the solution?
I've used the solution since 2006. It was before they made Panda 360.
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Panda Adaptive Defense 360
December 2024
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What do I think about the stability of the solution?
t is stable and reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
The solution is very scalable. There is not a problem in that sense.
We have clients with up to 120 users.
I'm not sure if the usage will be increased with existing clients, however, I will enroll new customers within the solution.
How are customer service and support?
Their support is good. They have a very responsive hotline.
How was the initial setup?
The initial setup is very easy. It's not a complex process.
What about the implementation team?
The deployment can be handled in-house. You just download the installation file. It's very easy.
What's my experience with pricing, setup cost, and licensing?
The licensing is either yearly or every three years.
What other advice do I have?
I've been using the most up-to-date version. Many of my customers use the solution.
I'd recommend the solution to others.
I'd rate the product ten out of ten. It's an excellent product.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder & CEO at Technomatters
Decent pricing with a nice cloud console and great remote control
Pros and Cons
- "It offers an easy initial setup."
- "They could have more reports."
What is our primary use case?
We are using Panda as an endpoint production and security product.
What is most valuable?
What I like about it is the cloud console. It offers centralized management, and users can push the agents through one management machine. Other products require you to pay to have a separate premium for managing the endpoints with a central console, or it is a standalone product. With this one in the cloud, the cloud-based console comes as part of the suite.
They have different packages. At the moment, we have an implementation for Endpoint Protection and Systems Management.
The remote control we achieve is the most useful aspect. In the systems management component, which is a separate license, there's this remote control feature, and you have something called privacy mode, where you can remote to a certain user system. The user can approve it or reject the request, and every action is audited.
It offers an easy initial setup.
The solution is stable.
We can scale the solution.
The pricing is decent.
What needs improvement?
I'm still learning the product, so it is difficult to see what is lacking. At the moment, it suits our needs.
They could have more reports. I'm not sure if they are already there. Currently, I'm on the console, and I don't see specific reports I could generate. For example, reporting related to the history of events that happened on a system, like a flashback report.
It could apply some sort of artificial intelligence based on the industry background as to what is a critical, medium, or low alert.
Technical support could be better.
For how long have I used the solution?
I've used the solution for around a year.
What do I think about the stability of the solution?
The solution has been stable. There are no blue screens or hanging. It is reliable and works well.
Even the reporting shows that it's actually detecting malware and viruses or attacks. Anything of that sort, you will have visibility on. It's quite good, actually. I'd rate it eight out of ten.
What do I think about the scalability of the solution?
We have three clients we have done deployments for.
It can scale.
It's all license based, so you can easily scale it up.
I'd rate the ability to scale eight out of ten.
How are customer service and support?
I've dealt with support in the past. Maybe it did not meet up as much as the marketing. Maybe there's room for improvement there. We are working with a distributor in this region. There's a channel partnership here, and you have to go through the distributor all the time. The support experience is not good.
It would be a good idea if the vendor shared more information with the integrators since integrators act as support to customers. They need to be easier to reach or they have to get better at disseminating information.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We were using ESET, and they charged extra for cloud protection, which I don't like. In contrast, that is already there in this.
How was the initial setup?
The setup process is very simple and straightforward.
As long as you have a common admin user across the computers in your network, it goes ahead and discovers everything, and you can assign one of the systems as a management system, and you can push the agent to all the systems. You don't have to go to each and every system to deploy the agent; that's really a pain.
The console is managed from the cloud. It's deployed on the endpoint, which is the laptop of the user.
I'd rate the ease of deployment eight out of ten.
What about the implementation team?
We are system integrators and can easily set up the solution ourselves.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite competitive. I'd rate the cost eight out of ten in terms of affordability.
What other advice do I have?
We're integrators and resellers.
The solution does its job pretty well. We're in a region where there are a lot of ransomware attacks, and so far, we haven't had to deal with anything like that.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller
Buyer's Guide
Panda Adaptive Defense 360
December 2024
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Business Development at Lisa Communications Limited
Easy setup and great tech support
Pros and Cons
- "I like the Panda Security Adaptive Defense cloud usages. Everything is on a single plane of glass like the dashboards. I also like the information I can get about the computers itself."
- "It would be nice if Panda Security Adaptive Defense could come out with remote desktop usage."
What is our primary use case?
Our primary use case for Panda Security Adaptive Defense is evaluation.
What is most valuable?
I like the Panda Security Adaptive Defense cloud usages. Everything is on a single plane of glass like the dashboards. I also like the information I can get about the computers itself.
Our customers like the solution.
What needs improvement?
Panda Security Adaptive Defense claims that it uninstalls any third-party antivirus that was previously on your computer, but that has not been the case. Our customers often have to find some way of uninstalling it on each machine. So Panda didn't really get rid of the old antiviruses.
Panda Security Adaptive Defense has something called third-party patch management. One of our customers was asking if we could do remote desktop usage of PCs. It would be nice if Panda Security Adaptive Defense could come out with remote desktop usage.
For how long have I used the solution?
I have been using Panda Security Adaptive Defense for less than a year.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is straightforward. How long deployment takes depends on the customer. Smaller deployments can take as little as a day while bigger ones take about a week.
What other advice do I have?
The advice I would give to others looking into implementing Panda Security Adaptive Defense is just to get more information. I think we need a little more competitive analysis info as to what the competitors out there are using. A comparison of Symantec, BitDefender, and Panda would be useful for many customers.
On a scale from one to 10, one being the worst and 10 being the best, I would give Panda Security Adaptive Defense a nine for overall performance.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network and System Technician at MFAL LDA
Offers device control features, particularly for USB ports, enabling the blocking or management of traffic
Pros and Cons
- "We have control over our devices, specifically USB ports, allowing us to block or control the traffic."
- "The stability could be improved. My teammates who use Panda Security and I have experienced some issues."
What is our primary use case?
We have five licenses for internal use, not for sale. For other users, we utilize demonstration licenses or organization licenses.
What is most valuable?
Firstly, we can manage it on the cloud. Secondly, we have control over our devices, specifically USB ports, allowing us to block or control the traffic. In cases where clients cannot afford a Firebox, they can use Panda Security as a cost-effective solution to protect their devices. It enables widespread usage.
What needs improvement?
As for areas of improvement, there is always room for enhancement. The stability could be improved. Both me and my teammates who use Panda Security have experienced some issues.
For how long have I used the solution?
I have been working with this solution for five months.
What do I think about the stability of the solution?
It is a stable solution. I would rate the stability of Panda Security Adaptive Defense nine out of ten.
What do I think about the scalability of the solution?
Panda Security is a comprehensive security solution because it includes a firewall.
At the moment, there are 20 users using this solution. It is regularly used. Moreover, we do have plans to increase its usage.
How are customer service and support?
The customer service and support team is good. We like the support.
How was the initial setup?
We have a team of four for deployments and maintenance. We have two administrators and two support members who provide guidance on usage.
What about the implementation team?
I had to make a technical call to implement this solution for the clients. It has been a part of my daily work ever since. Currently, I am providing training to my teammates on how to set it up internally and for clients.
Some clients initially prefer a demonstration before committing to payment. In such cases, we create a client profile and provide a demonstration license for a month. We use it during that period.
What's my experience with pricing, setup cost, and licensing?
As for licensing costs, we pay for a yearly license. It is an expensive licensing.
What other advice do I have?
In Africa, we suffer attacks all the time. It's an everyday need. We need to protect our devices and our information from these attacks. In terms of recommendations, I would suggest using Panda Security to protect computers against these and other types of attacks.
Many people initially struggle with licensing costs, and some resort to open-source solutions. However, when they experience an attack, they realize the importance of using a commercial license.
We recently discussed the issue of device protection during a session where Panda Security was recommended. Many people have shown interest in the solution, and we are waiting for feedback.
On a scale from one to ten, I would rate Panda Security as a ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
CTO at Gandalf
It's a stable solution for sandboxing and GDPR compliance that's easy to use
Pros and Cons
- "Adaptive Defense is pretty easy to use, and Panda support is excellent."
- "Their MacOS support isn't that good."
What is our primary use case?
We use Adaptive Defense for sandboxing, GDPR compliance, and antivirus. We also use it to inventory software and services on our computers. Our company has around 90 licenses. Everyone in the company uses it.
What is most valuable?
Adaptive Defense is pretty easy to use, and Panda support is excellent.
What needs improvement?
Their MacOS support isn't that good.
For how long have I used the solution?
We've used Adaptive Defense for around 10 years.
What do I think about the stability of the solution?
I rate Adaptive Defense 10 out of 10 for stability. There are some minor problems when we update Windows to a new version, but it's pretty stable overall.
What do I think about the scalability of the solution?
I rate Adaptive Defense 10 out of 10 for scalability.
How are customer service and support?
I rate Panda support nine out of 10. It used to be a 10, but support is a little more difficult since they were bought by WatchGuard because they're a bigger company.
How was the initial setup?
I rate Panda Security Adaptive Defense 10 out of 10 for ease of setup. It's very straightforward. Deploying the solution on each new computer and server takes about 10 minutes. One person is enough to deploy it.
What about the implementation team?
You have to do some configuration, and Panda helped us with that. They dispatched some people on site, so it wasn't a problem at all.
What's my experience with pricing, setup cost, and licensing?
I rate Adaptive Defense five out of 10 for affordability. It's average. There aren't any additional costs, but the product is divided into a few different modules. We have licenses for the full suite of products.
Which other solutions did I evaluate?
We used others before Panda, and also evaluated some other stuff, but we haven't found anything better so far.
What other advice do I have?
I rate Panda Security Adaptive Defense nine out of 10. There's always room for improvement.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at IT-Flow ltd
Stable solution with great technical support
Pros and Cons
- "Great technical support staff."
- "Needs a better way to scan the hardware to detect whether it's valid."
What is most valuable?
They have great technical support staff.
What needs improvement?
I'd like them to offer a better way to scan the hardware to detect whether they are valid.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
The technical support staff is well trained and very skillful, and I find them to be very supportive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is relatively easy.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a yearly or monthly basis and you pay for each device. It's an expensive solution.
What other advice do I have?
For first time users, I'd recommend contacting the Central Team for guidance.
I rate the solution nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Information Technology Support Specialist at a financial services firm with 51-200 employees
Good performance, an easy setup and reasonably priced
Pros and Cons
- "It is stable, and the performance is good."
- "t would help if it would monitor the network better."
What is our primary use case?
We're primarily using the solution for security purposes. It is for software and malware blocking, URL blocking, and executables. We use it to monitor PCs to check for threats and updates, et cetera. It helps with endpoint protection.
What is most valuable?
The solution makes it easy to unblock software.
I like the way they show inventory and the serial number of devices.
The initial setup is very straightforward.
It is stable, and the performance is good.
It is scalable.
The cost is not too high.
What needs improvement?
It would help if it would monitor the network better and offer email protection for better monitoring.
For how long have I used the solution?
I've used the solution for one and a half years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It's very trustworthy. The performance is quite good. It's updated well.
It is easy to give access to people who need to see the admin panel from their PC.
I'd rate the stability eight out of ten.
What do I think about the scalability of the solution?
It is scalable. You can make groups or divide the company departments and add specific rules to each. It's simple.
We have about 100 users at this time. At this time, we do not have plans to increase usage.
How are customer service and support?
We've never used technical support.
How was the initial setup?
It is easy to set up the solution. It's not overly complex.
It took maybe a week to deploy it to the whole company.
We were able to deploy it through email or the Active Directory. It can also be installed manually. The setup is flexible.
You only need one or two people to deploy and maintain the solution. We have engineers that can handle these tasks.
What about the implementation team?
We handled the setup in-house. We did not need any outside assistance.
What was our ROI?
I have not evaluated the ROI. However, it is worth to cost of the product.
What's my experience with pricing, setup cost, and licensing?
You do need to pay for a license to use the solution. However, I do not know the exact cost. My understanding is it is not expensive.
Which other solutions did I evaluate?
I did not previously evaluate other options.
What other advice do I have?
We're using the latest version of the solution.
There may be better solutions; however, for now, we use this.
I'd advise new users to first know the rules they wish to implement before doing the full deployment.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 11-50 employees
Easy to manage with a full feature set and a relatively simple setup
Pros and Cons
- "I've found it's got excellent web protection."
- "We do get the odd false positive when we're trying to install the software."
What is most valuable?
It's quite easy to manage, which is a good thing. I've found it's got excellent web protection. It just adds a little bit more to the product, including antivirus, application, and white-listing, which is good.
It seems to be faring quite well.
It's pretty simple to set up.
So far, the solution has been stable enough. It does the job.
The product can scale.
It's got a pretty full feature set.
What needs improvement?
We do get the odd false positive when we're trying to install the software. They take a bit of time and a bit of input, which they shouldn't need to do.
We've had some issues with the setup; however, other than that, it works well.
Nothing that really appears to be outstanding needs to be addressed.
We'd always enjoy it if they lowered the price.
For how long have I used the solution?
I've been using the solution for about eight months.
What do I think about the stability of the solution?
The solution has been stable and reliable so far. There aren't bugs and glitches. Aside from some issues with a few false positives, it's great. I'd give it a rating of nine out of ten for stability.
What do I think about the scalability of the solution?
The solution can scale. It's just web-based, cloud-based, which makes it easy. You can scale up to any site anywhere, anytime.
We have maybe ten people using the product right now.
How are customer service and support?
We've dealt with support and they've been good overall.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've used Trend Micro.
They're both very, very good. I wouldn't put one above the other.
Both of them are very, very stable products. The only thing with Trend is we get fewer false positives with Trend, which is good value. That said, the reporting is actually better for Panda.
How was the initial setup?
The initial setup is pretty easy. It's the only thing that's not working as well as it should be.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. It's around the same as Trend Micro.
Which other solutions did I evaluate?
We're looking at Webroot.
What other advice do I have?
We do resell the product.
We are using the latest version of the solution.
I'd rate the solution eight out of ten overall. We're pretty happy with it.
I would recommend the solution to others.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Updated: December 2024
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